Airport utility won't load my Time Capsule

I needed to check on my network. When I opened Airport Utility, the only thing that loads is the internet icon, showing green. Neither my TC, or an older airport extreme on my network, are identified. Clicking on the drop down shows "no new wifi or airport devices found" . How can I fix this?

PS. Forgot to mention: Yes, the network is up and working. I went in to the utility to check on a MAC address, not to troubleshoot any problems.

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How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.

Firstly how are you connecting to the TC.. wireless or ethernet?
Please open a command window and ping it.. ping by name and by IP address.
If ping succeeds at least by IP it should work.
In windows explorer type
\\10.0.1.1 (or whatever the TC ip is.. that is the default).
Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
7.6.4 firmware on the TC is useless. It works better on 7.6.1
If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls.

My Airport Utility doesn't recognize my Time Capsule,

Sometime ago I got a new FIOS cable modelm with built-in WiFi.. I turned off the WiFi portion of my Time Capsule and used that instead. Now my Airport Utility no longer recognized my ime Capsule.

Did you upgrade to 6.3?
It is definitely having issues finding the Apple routers.. turn on ipv6 local-link in the computer.. but that may fail without wireless turned on in the TC if the FIOS router doesn't give you ipv6.. which is still a work in progress on most modems and routers.
Turn the wireless back on, on the TC.. you may need to connect to it directly with ethernet.. and do a factory reset.. none of which will harm your backups.
Setup the TC afresh with all smb type names, short, no spaces and pure alphanumeric.
Give the wireless name the same as the SSID in the FIOS router.
But manually set wireless channel to say 11.. for 2.4ghz.. 5ghz won't matter as the FIOS doesn't use it.
Set wireless in the FIOS to 1 or 6.. or leave it on auto, should be ok as long as one of the routers is fixed.
Use wpa2 AES in the FIOS.. use WPA2 Personal in the TC.
Use same password in both.
If possible use a few meters (= several feet ) ethernet cable so you have them a apart a bit.. it is not a big deal but I like to run radios communication spaced a bit. Old Engineering traits.
If you use a different wireless name for 5ghz.. it is much faster when client machine is near the TC.. and you will have direct access to the TC rather than via the FIOS.. makes for better backups and keeps network on 2.4ghz less busy for internet connectivity.

HT3728 airport utility does not see my time capsule

I got a Time Capsule for Christmas, have hooked it up, turned it on, then the Airport Utility. The airport utility has not found it - I have reset it using the button on the back several times and still nothing. I have also restarted my computer, which is a new macbook pro, but nothing.
Advice please! I am new to Mac and am quite frustrated, considering returning the Time Capsule, if I can ...

That was not helpful of Apple at all, as this is a much trickier setup..
I have just posted details in another thread. Longish post I am not sure how to reference a particular post.
https://discussions.apple.com/thread/3528704?tstart=0
Please follow those instructions to load 5.6 airport utility.. as you will find it much better.
In your case you will need to do the same thing but on the airport setup.. which is another layer in to ethernet.
But the idea is the same.. do not use automatic setup of the wireless IP settings.. you need to do it manually but it is relatively easy. Again you need to make sure your ISP is not using a 10.x.x.x address as many do.. the cheap skates are saving IP addresses. If they do that you will need to use manual setup of the TC as well.
You will still want to do the setup of the TC by ethernet.. but can use wireless once it is done.
Exactly as in the other thread, go to airport in network preference and go to the airport setup, then fix the IP address as I have shown.
If you need more info try to ask specific questions .. screenshots also help.

AirPort Utility can't find my Time Capsule

Used to use the TC as both router and for Time Machine, and everything worked fine. Recently switched to a different router, but I'd still like to use TC for Time Machine. But after I told the Mac to use the new router (which is running a different network name), it does not 'see' the TC.
When I run System Preferences > Time Machine > Select Backup Disk > Set Up Time Capsule, the AirPort Utility scans for a short while and comes up with the error, "Airport utility was unable to find any AirPort wireless devices."
None of the support documents I've found online seem at all helpful, so I suppose I'm stuck. What should I try next?

Thanks for the info.
Hold in the reset button on the Time Capsule (TC) until you see the amber light begin to flash more quickly and keep holding another 4-5 seconds when you see this occur, then release the reset button. The TC will restart in 25-30 seconds and the amber light will be flashing slowly.
+This reset will not affect any of your current backups+
Connect an ethernet cable from one of the available LAN <-> ports on your new router to the WAN (circle of dots icon) port on the TC
Open AirPort Utility and click Manual Setup. You may need to "switch" networks for this to occur so you can configure the TC.
Click the Base Station tab located below the row of icons to assign a name to your TC (you can use the same name you had before) and a device password (use the same password as before if you wish). Adjust Time Zone settings as well
Click the Wireless tab
Wireless Mode = "Off"
Click the Internet icon
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)
Click Update to save your settings and the TC will restart and you should have a green light in 25-30 seconds.
Now, power down all devices on your entire network, order is not important.
Wait a moment, then start your modem/router first and let it run a moment.
Then start the Time Capsule the same way
Start all devices the same way until everything is powered back up
You'll need to reset Time Machine to get backups going again
Open System Preferences (gear icon on the dock)
Open Time Machine
Click Select Disk
Click your Time Capsule to highlight it
Click Use for Backups
You will be able to backup using the wireless network or connect to the Time Capsule from your Mac using an ethernet cable.
You should be good to go.

Airport Utility doesn't find my Time Capsule.

I bought a 2TB Time Capsule to use as a wireless hard drive and as my time capsule. (Originally I was going to buy an airport and plug in a hard drive but the guys at the store said that TC would accomplish the same thing.) I have never been able to get my MBP to connect to the TC. The airport utility says "No configured AirPort base stations have been found." But I never even got a chance to configure the base station with the MBP.
What I've tried to do so far:
I have my TC hooked up to a FiOS router (WAN port) and then the TC hooked up via an Ethernet cord to my MBP. Still no luck. I've upgraded to Mountain Lion to make sure everything is up-to-date and still no luck. Then I bought a USB cord and plugged that into the TC and Mac and reset the TC. It found that but set up a new network on an Ethernet. (Which then knocked me off line.) I am not looking for a new network connection, just want to back up my files and store my media files on the TC. (I have reset the TC every time I tried a new "fix".)
I would be very thankful for any advice because I am beyond frustrated.
Thanks.

Try this:
Unplug all ethernet and USB cords and reset your TC. Connect to your TC using WiFi from your computer, then run Airport Utility (alternative would be to connect an ethernet cable to your TC just for this setup). Select your TC in Airport Utility, then click on Network. Select Router Mode as Off (Bridge Mode). Then go to the Wireless tab and select Network Mode as off (note if you are connected via WiFi once you update the settings you will be kicked off since the TC WiFi will have been turned off).
After doing this you should then be able plug an ethernet cable into the WAN port of the TC into the ethernet port of the FiOS and then use the Wireless connection on the FiOS to access the Time Capsule hard drive. Honestly you should be able to do all this with the TC already connected to the FiOS but since it apparently isn't working this should work. Please post back if it doesn't.

AirPort Utility doesn't recognize my Time Capsule

I am trying to set up a Time Capsule but AirPort utility is saying there are no wireless devices, even though its all plugged in and connected. Suggestions?

The Time Capsule is broadcasting a temporary wireless network with a name like Apple Network xxxxxx.
Have you joined this network from your Mac (there is no password required)?
Once you join this network, then open AirPort Utility and it should be able to connect to the Time Capsule so that you can configure it using wireless. You may be asked to "switch" networks, so click OK if you see that message.
You also have the option to temporarily connect an Ethernet cable from your Mac to one of the LAN <-> ports to establish a connection that way. Make the connection first, then open AirPort Utility. Once the Time Capsule is configured with new settings and updated, you can disconnect the Ethernet cable.

Airport utility cannot find my new Time Capsule

I just bought a new timecapsule, connected it to my modem via the wan port, turned it on and the light went from green to flashing amber. Airport Utility does not find any wireless devices i can try over and over but no succes.
I reset the Timecapsule a few times already. Whatever i try airport utility does not find anyhting and i can make no connection with my timecapsule
I thought this should be so hard.. does anyone know whats going wrong?
I looked on various websites but i never get past the second 2 step: Airport utility recognizing my timecapsule
Also tried software update but it says everything is up to date..
Hope somebody can solve this!
Thanks in advance
Rhodo

Airport Utility does not find any wireless devices i can try over and over but no succes.
Look for another wireless network with a name like Apple Network xxxxxx and log on to this network. No password is required. Then open AirPort Utility.
Or, temporarily connect an Ethernet cable from your computer to one of the LAN <-> ports on the Time Capsule and then open AirPort Utility.

Airport Utility can't find my Time Capsule after Mavericks update

Hello - I recently updated my Mac Book Air to Mavericks 10.9.1, and I can no longer manage my AirPort Base Station or Extender from that machine. This means I cannot use the Time Machine backups from that Base Station, or view the devices on the network at all.
Screen Shot from my Mac Book Air:
I am connected to "Kobayashi" which is the network created from the Time Capsule, so I can connect to the network it is broadcasting from this machine.
From my MacBook Pro using OS X (10.7.5) I can view the network and also perform Time Machine back-ups. Here is a screen shot from that machine:
I have connected the MacBook Air both using the wireless connection and also an ethernet to Thunderbolt adapter. I have done a hard reset on the Time Capsule, and also restored it to factory settings.
I have tried it with settings to allow and disallow IPv6 requests.
Any advice on additional trouble shooting/fixes I can try?
Thanks
Jon

Thank you. Your suggestion helped resolve my 'Backup Delayed' error for Time Capsule. I use an early 2009 iMac and OS 10.9.2 and my home network is created by this very Time Capsule. I also use the McAfee Internet Security for Mac package. This error cropped up after one of the latest OS updates to Mavericks.
Jack Wentz wrote:
Thanks! I had a similar problem. I had McAfee All Access - Internet Security installed and it was blocking the connection to the Time Capsule.
The firewall setting defaults to "Public" rather than "Home or Work".
Path to setting. Open McAfee. Preferences > Firewall - Select "Home or Work."
To resolve my issue I went to McAfee Internet Security Preferences and under the Firewall tab ---> Network Connections changed the 'Type' fom Public to Home or Work.

Airport utility unable to set up Time Capsule Configuration

Hi. I need to reconfigure my TC. It has a orange blinking light and when I try to access it with Airport utility, it sees it but will not set it up. I get a error 'An error occurred while reading the configuration. Make sure your Apple wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)'
I have tried to access it wireless and via an ethernet cable. Have reset, pulled the power cord & reset, rebooted everything just can not get Airport utility to set it up.
Also it cannot update the firmware to 7.4.1 it just hangs for hours.
Was working fine until recently.
Any Ideas anyone?
K

Welcome to the discussions!
Power down both the TC and your computer for at least 30 minutes. Then restart and see if AirPort Utility can "see" the TC using an ethernet cable between one of the LAN ports on the TC and your computer.
You may also need to do a complete reset as follows:
Pull the power cable from the TC
Hold in the reset button and CONTINUE to hold it in as you plug the power back in
Release the reset button after 10 seconds.
If this procedure does not allow you to "see" the TC, the unit likely has experienced an internal electrical failure and will need to be serviced or replaced.

Airport Utility can not connect to Time Casule in Yosemite

HELLO EVERYONE! I have a Macbook Pro 17 mid 2009 and recently i have it upgraded to Yosemite.Airport Utility doesn't detect the TIME CAPSULE despite the computer is connected to the network through Wi-Fi.Time Machine can not detect the back up disk as well . Please any sugestions,than you.

Did you perform the complete power cycle that I suggested? That will often help with issues like this.
If you did and it did not help....then the next step may or may not help....or may make matters worse.....so you might want to wait for the next Yosemite update to see there is a "fix" for the common issue that you are reporting.
In my case, the issue was resolved by resetting the Time Capsule back to factory default settings and then setting it up again....using a simple device name for the Time Capsule and a simple wireless network name for the network.
The names are short....no more than 12 characters, use only letters and numbers and contain no blank spaces or special characters in the name.
Once the network was back up and running, I had to reset Time Machine to get backups going again to the "new" Time Capsule.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

I have a Time Capsule on which I back up 2 MacBooks and on my wife's machine she keeps having Airport Utility popping up all the time with a yellow button flashing on the left and a Red button on the right side with a "1" in the middle of it.

I have a Time Capsule on which I back up 2 MacBooks and on my wife's machine she keeps having Airport Utility popping up all the time with a yellow button flashing on the left and a Red button on the right side with a "1" in the middle of it. Can any one tell me what is wrong. I read where when the yellow light was flashing there was a problem, but I am a novice at this and have no idea where to turn. It seems to be backing up on a regular basis.

On the Mac......
Open up Macintosh HD > Applicatons > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the small window that appears
Click the Network tab at the top of the next window
Change the setting for Router Mode from the current DHCP and NAT to read Off (Bridge Mode), then click Update at the lower right of the window, and wait a full minute for the Time Capsule to restart to a green light.
Then.....very important
Power off the Time Capsule and your Arris modem/router for a few minutes
Start up the Arris first, and let it run a few minutes by itself
Start up the Time Capsule next the same way
Your network will now be correct, and your printing capabilities will improve.
If Time Machine backups do not occur now, post back and we will tackle that next.

Windows - Airport Utility won't recognize Express plugged into Home stereo.

I am trying to set up the express to stream music to home stereo exclusively. I currently have a NETGEAR 108 Mbps (WGT624 v2) router set up on a Windows XP. Airport Utility won't recognize the device. Any ideas on how to make this thing work while keeping existing network? Thanks so much.

Let's double-check your AX's configure to receive audio via AirTunes.
Please reconnect the AX back to the Netgear before running the AirPort Utility.
Ok, compare your settings to the following within the AirPort Utility using Manual Setup:
AirPort > Base Station
o Base Station Name: <rename or leave default>
o Base Station Password: <enter desired password>
o Verify Password: <re-enter desired password>
o Remember this password in my keychain: (optional)
o Set time automatically: (unchecked)
AirPort > Wireless
o Wireless Mode: Join a wireless network
o Network Name: <existing Netgear's wireless network>
o Wireless Security: <select the encryption type of the existing wireless network>
o Wireless Password: <enter the existing wireless network password>
o Verify Password: <re-enter the existing wireless network password>
Music
o Enable AirTunes (checked)
o iTunes Speaker Name: <enter desired speaker name>
o iTunes Speaker Password: (optional)
o Verify Password: (optional)
o Click Update to write the new settings to the AX
In iTunes:
iTunes > Preferences... > Advanced > General
o Look for remote speakers connected with AirTunes (checked)

If I have my iMac internet sharing turned on, the Airport Utility won't recognize the Airport Express I want to use to stream iTunes to my stereo. When I turn the iMac internet sharing off, the Airport Express appears but calls itself a base station.

If I have my iMac internet sharing turned on, the Airport Utility won't recognize the Airport Express I want to use to stream iTunes to my stereo. When I turn the iMac internet sharing off, the Airport Express appears but calls itself a base station. I just bought the Airport Express and it's not clear how I should set up my System Preferences for Sharing. Thx

Yes. Unfortunately the stereo is too far from the wired ethernet connection My iMac is connected to the internet using an ethernet cable from the DSL modem (plugged into the wall, not wireless). The Airport Express is plugged into an outlet 25' away from the iMac and connected to my speakers. I've turned on the iMac Airport wireless Internet Sharing, hoping to stream iTunes to the Express connected to the stereo. The iMac Airport picks up several neighborhood networks so I know it's working (and I connected my iPhone wifi to it just to check as well).
When I use Airport Utility to set up the Express, the only time Utility recognizes the Express is when the iMac Airport is off. When I turn on the iMac Airport, the Airport Utility immediately loses the Express and asks to rescan.
Maybe that explains my problem better.

Airport utility won't load my Time Capsule

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