Airport Utility Won't Open

When I try to open Airport Utility, I get a message "You can't open the application Airport Utility because it is not supported on this architecture". Ive browsed this forum and haven't found a fix for this so I downloaded the newest version of Airport Utility from here:
http://www.apple.com/support/downloads/airportutility532forleopard.html
and when I click on the file... nothing happens.
Suggestions?

jetaub, Welcome to the discussion area!
Ensure that you are opening "AirPort Utility", NOT "AirPort Admin Utility".

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Airport Utility won't open in Windows XP Pro after installation

Hi
I just bought Airport Express - AirTunes. I've installed enclosed software and updated with latest firmware by Apple Software Update. I've still problem to open Airport Utility. When I try to open the program I got a explorer failure.
The failure signatur is:
AppName: aputil.exe AppVer: 5.2.1.8 ModName: kernel32.dll
ModVer: 5.1.2600.3119 Offset: 00012a5b
I've tried to resolve the problem by looking for solutions on Apple.com, Microsoft.com and Google.com but still no solutions. Please help.

Hi, I have the same problem and called the Apple support hotline. I gave them detailed descriptions of the problem. They told me my Windows installation was screwed and I should reinstall Windows. Makes you wonder why the support hotline isn't aware of the problem ...
The recommended older version seems to work fine. Hope it will communicate with my airport express station ...

I just bought a new pc and My laptop can connect to it but my airport utility won't recognize it. Even though it does connect to the internet about every 15 minutes the internet shuts off.

I just bought a new pc and for our internet connection we have an airport express. My laptop can connect to it but my airport utility won't recognize it. Even though it does connect to the internet about every 15 minutes the internet shuts off. What should I do?

If you've not yet tried, unpower the AppleTV for a minute or so and restart - this occasionally corrects issues.
If not and the software update seems to have caused an issue, go to the Settings menu and choose to Restore it (this will erase all settings) to reapply current firmware.
Alternatively try to do so via iTunes:
If you see the "Connect to iTunes" screen on your Apple TV - Apple Support

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

New aebs and airport utility won't recognize my (2) airport express'

I have an new (n) aebs and can't get airtunes to work now. Only get flashing amber on the two ax and the new airport utility won't pull up the ax's, only the aebs. Have turned off ipv6 but no difference.

How are you connected? Meaning, how is the Mac
running the AirPort Utility attached to the new
AEBS(n) and the AX's? Your problem is likely that the
AX's are already named and configured to operate in
the old network, but your connection method doesn't
provide visibility to them...
Thank you for posting back to me. I finally got them to work and your explanation I thinks explains to me what happened. (I got them up and running just before I saw your reply.) I unplugged both of them and connected them via an ethernet cable to the new aebs and also did a hard restart for both. They then showed up with their alphanumeric titles, not the titles I had given them. Airport Utility recognized them after that. Hopefully my experience and your explanation will help others too. Thanks again.

Windows - Airport Utility won't recognize Express plugged into Home stereo.

I am trying to set up the express to stream music to home stereo exclusively. I currently have a NETGEAR 108 Mbps (WGT624 v2) router set up on a Windows XP. Airport Utility won't recognize the device. Any ideas on how to make this thing work while keeping existing network? Thanks so much.

Let's double-check your AX's configure to receive audio via AirTunes.
Please reconnect the AX back to the Netgear before running the AirPort Utility.
Ok, compare your settings to the following within the AirPort Utility using Manual Setup:
AirPort > Base Station
o Base Station Name: <rename or leave default>
o Base Station Password: <enter desired password>
o Verify Password: <re-enter desired password>
o Remember this password in my keychain: (optional)
o Set time automatically: (unchecked)
AirPort > Wireless
o Wireless Mode: Join a wireless network
o Network Name: <existing Netgear's wireless network>
o Wireless Security: <select the encryption type of the existing wireless network>
o Wireless Password: <enter the existing wireless network password>
o Verify Password: <re-enter the existing wireless network password>
Music
o Enable AirTunes (checked)
o iTunes Speaker Name: <enter desired speaker name>
o iTunes Speaker Password: (optional)
o Verify Password: (optional)
o Click Update to write the new settings to the AX
In iTunes:
iTunes > Preferences... > Advanced > General
o Look for remote speakers connected with AirTunes (checked)

10.4.11 Installed -Safari Crashes, Disk Utility Won't Open

Installed 10.4.11 yesterday via software update on our 2.0GHz Core Duo Macbook Pro.
After installing Safari crashes seconds after opening (it freezes then crashes) and then I downloaded the 10.4.11 update from Apples website (using firefox) but Disk Utility won't open it. If I try and launch disk utility myself it just bounces in the dock once and closes. Please help!

Same here - two identical iBook G4's, both updated to 10.4.11 - one is fine and everything works, the other one has the following problems: safari crashes 100% of the time, USB devices are failing to be recognised (mouse, storage key etc).
Looking in /var/log/system there is an error message saying a previous version of a kernel module is already loaded (cant get to the original error message text sorry!).
Looking on other forums looked like a simple 'trash the cache' fix - which I did - and hey presto the usb devices started working - but not safari. Messing around trying to flush out a safari cache failed after a few attempt, as did fixing file perms, zapping PRAM, booting from open firmware, and all the other usual things mentioned in the forums.
As it happens the iBook has nothing precious on it - so though to reinstall from the original installation disk. iBook G4 specific OSX Tiger distribution disk 1 inserted, but iBook now refuses to boot from it - holding down the c key on reboot just pops up a blue screen with a folder icon on it and an alternating finder and question mark logo - as in 'error I can't find a system on this installation disk' - the iBook then boots from the internal disk - getting nowhere fast.
Out come the Leopard install disks, and iBook quite happily boots from there and is right now doing a clean install from them (like I said nothing precious on there and thats why I cant get to the original error message...).
I've seen lots of posts about folks struggling to boot from the original install disks recently - wondering if patch 11 did something to knock the OSX version number on the machine greater than the version on the shipped G4 install disks??
And there is something very odd about patch 11 that seems to have hit this iBook and not my other one - they both installed fine, they have identical software apps on them and they are both the same spec.
Can't help more than this - but given I've seen these issues raised in several places worth adding to the thread.

If I have my iMac internet sharing turned on, the Airport Utility won't recognize the Airport Express I want to use to stream iTunes to my stereo. When I turn the iMac internet sharing off, the Airport Express appears but calls itself a base station.

If I have my iMac internet sharing turned on, the Airport Utility won't recognize the Airport Express I want to use to stream iTunes to my stereo. When I turn the iMac internet sharing off, the Airport Express appears but calls itself a base station. I just bought the Airport Express and it's not clear how I should set up my System Preferences for Sharing. Thx

Yes. Unfortunately the stereo is too far from the wired ethernet connection My iMac is connected to the internet using an ethernet cable from the DSL modem (plugged into the wall, not wireless). The Airport Express is plugged into an outlet 25' away from the iMac and connected to my speakers. I've turned on the iMac Airport wireless Internet Sharing, hoping to stream iTunes to the Express connected to the stereo. The iMac Airport picks up several neighborhood networks so I know it's working (and I connected my iPhone wifi to it just to check as well).
When I use Airport Utility to set up the Express, the only time Utility recognizes the Express is when the iMac Airport is off. When I turn on the iMac Airport, the Airport Utility immediately loses the Express and asks to rescan.
Maybe that explains my problem better.

My airport utility won't upgrade

my airport stopped working and won't upgrade

Are you trying to use the disk that came with the express??
It won't work.
If the version you downloaded is correct and still will not install manually install it.
This method is for later OS to install the earlier utility but it should work on older OS as well.
How to load 5.6 into later Lion & ML
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.

Airport Utility won't accept password, though it's the same that I'm using for my wi-fi access.

Hello,
First-time asker, multi-time reader. Could not find this situation exactly in other posts.
I’m having trouble accessing two different Airports.
I have an Apple Airport Extreme 802.11n (4th generation) handling the wi-fi for 3 laptops and 2 iPhones, but I needed to extend the range within the home one room so I got a Airport Express.
It’s showing up in the Airport Utility when I try to set it up, but each time I try it asks me to “enter the password for the selected airport wireless device.”
I type in the password I use when I need to access the wifi (the “WEP” password I guess?), but it’s never accepted. I’ve tried this on 3 of the Macs.
After reading some relevant comments here, I confirmed this as the “Airport network password” with the Keychain on 2 Macs. My Keychain does not show a “Base station password” at all.
I typed it in on 3 different keyboards, no caps lock, etc.
I’ve tied adding “$” and using “public,” to no avail.
I’m assuming that the password it’s asking for is the same password same as WEP password, the one that’s used when a friend visits and wants to use my wi-fi instead of 3G. It’s my network password. Is that right? Or is there some other password needed? My Keychain does not show a “Base station password” at all.
It does this for the existing Extreme as well as the Express.
It asks for the password whether I try to update the firmware as directed (7.4.2 to 7.6.1 for the Express, 7.5.1 to 7.6.1 for the Extreme), or if I click “Manual” to set up the Express.
Same thing happens using the Apple Airport Utility App on my iPhone.
I did the factory res-et thing on the Express, and it showed up with a generic name described as “with factory-default settings” so then I clicked Continue. This brought up the box saying “Are you sure you want to switch wireless networks? Setting up this AirPort wireless device requires switching wireless networks. Switching wireless networks may interrupt your connection to the Internet.”
I don’t want to switch, I want to add the Express to the existing Extreme network, so I’m (ignorantly) hesitant to say yes. Besides, it will probably just ask for a password, so I’m back to square one.
I’m mainly working on a Second Gen MacBookAir (3,2), Intel Core 2 Duo with AirPort Extreme (0x14E4, 0xD1), Firmware Version: Broadcom BCM43xx 1.0 (5.10.131.42.4) 802.11 a/b/g/n. But this situation is the same on multiple Macs and iPhones.
All my devices work fine on w-fi, but none can access the Airports using the password as mentioned above with the goal of updating firmware and setting up the Express.
So anyone have any suggestions for this issue the password problem?
Just Wonderin.
Thanks so much.

Jaime...
Open Keychain Access /Applications/Utilities
Select Passwords on the left.
type base station in the search field top right corner of the window.
Right or control click the base station keychain then click Get Info
Select the Attributes tab.
Click: Show Password
Now, you can use that password or set up one of your own. If you want to create a new password right or control click the current base station keychain then click Delete.
Now open Airport Utility /Applications/Utilities
Select the base station on the left.
Click Manual Setup then select AirPort from the menu then select the Wireless tab
Type in a new password, then type it in again to verify.
Then select: Remember this password in my keychain
Then click Update.
If at some point you forget the password for your wireless network just follow the instructions for Keychain Access above.

Airport Utility won't let me change time capsule settings....

I've had my TC about 2 weeks, and haven't had any problems until now....
when I am in close proximity, i use it with an ethernet cable, and if i am in other parts of the house i will set it to transmit wirelessly. up until now there hasn't been any problems with this. now however, it is connected via ethernet, and when i open airport utility it recognises the TC, but when i click continue to update the settings and change it back to wireless, it get's stuck on the "reading the time capsule's configuration..." page, and after five minutes says "there was an error with the connection-6722".
I can read files from the TC and write to it. i just can't update the settings! can anyone help??
thankyou.

crillix wrote:
but when i click continue to update the settings and change it back to wireless
This has me a bit confused as to why you're doing this.
I say this because my Macbook is sometimes directly connected to the TC over a wired network connection, and sometimes wirelessly via the TC. It has no trouble backing up regardless of what connection is utilized. I just leave the wireless enabled on the TC, and so have no need to re-configure the TC. I can read the TC configuration with the Airport Utility via either connection.
I'm not sure this helps, but am I missing something??
Mac OS X, Airport Utility & TC all at latest levels......

Disk Utility won't open?

So, I bought a new Kingston 8 GB USB Drive, and I plugged it in and it worked fine. Just now, I tried to use it again, but this time it never mounted. It works fine on a Windows PC. So then, I tried to open Disk Utility to see if it was getting read at all, but it won't open... Disk Utility for some reason has the standard Blank sheet of paper, pencil, ruler icon.
So, I guess my REAL question is how do I get this flash drive to work on my computer, but I need to figure what is wrong with my Disk Utility as well...
Thanks.

jtericsson445 wrote:
I bought a new Kingston 8 GB USB Drive, and I plugged it in and it worked fine. Just now, I tried to use it again, but this time it never mounted. It works fine on a Windows PC.
Is/was the drive formatted FAT32 by any chance? Did you properly eject it from your Mac before unplugging it?
then, I tried to open Disk Utility to see if it was getting read at all, but it won't open... Disk Utility for some reason has the standard Blank sheet of paper, pencil, ruler icon.
This is a completely different and more severe problem. Are you saying that disk utility does not work? If so, it's probably unrelated to the other problem.
Boot into the Leopard DVD and after the language screen, on the Utilities menu select the disk utility and repair HD and permissions.
Also run a safe boot - boot holding down shift key and at login screen select restart and let reboot normally.

Airport utility won't go past configuring to complete setup

Seems to be in a loop. Set up fine to existing network on my mac but having difficulties setting up on pcs. thanks for help.

pamtyson wrote:
Works fine on my mac. The issues are with my pc. Now, AE doesn't even show up in available networks.
So you have a (presumably) fully-configured AirPort base station and you're trying to use AirPort Utility on a Windows system in hopes that would allow the Windows system to connect to the AirPort base station, but the Windows system can't see it?
If all that's true, I wouldn't expect AirPort Utility on the Windows system to help with that problem.
What version of Windows is running on that Windows system? If XP, if you right-click on the wireless network icon in the System Tray and select "View Available Wireless networks", you can't see the network that your AirPort base station is creating? (There's something similar in Vista that I won't try to describe at this point.)

Disk read error, and Disk Utility won't open

Have a PowerMac G4 dual 800mhz, with two hard drives. Mac OS X 10.3.9 is installed on HD1. I use HD2 for miscellaneous files.
Using the Azureus bittorrent client, I'm getting "Error: Disk read error - Input/output error, read fails" in the Status column when trying to download something to HD2.
However, I'm able to upload files from HD2 for other users, and I'm also able to play video files that are stored on HD2 without problem.
The real issue is that when I went to see if I could fix anything by opening Disk Utility, it won't open. It goes into an immediate state of Not Responding. It won't listen to me when I tell it to Force Quit... I have to wait a long time, or restart the computer, to get it to stop showing up in the dock.
Any advice would be appreciated.

To repair a startup volume you must do the following:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
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Airport Utility won't recognize my new Airport Express

I see similar ports but don't understand the solution. Just bought an Airport Epxress to use for AirTunes from my MacAir notebook running Lion. Downloaded the right Airport Utility. After plugging in the AE, the amber light was solid then just flashed. The manual (pg 32) was no help. Airport Utility finally recognized the AE and I was able to configure it. The utility showed my my wireless network and asked me the WEP. I entered than and it said successful. Said window would stay open until AE restarted. Never did. I finally powered it off and on a couple of times. Airport Utility cannot find it now. Just continues to flash the amber on and off. The manual is kind of useless since it says to select the base station from the Airport Utility menu. I don't have anything to select.

How are you connected? Meaning, how is the Mac
running the AirPort Utility attached to the new
AEBS(n) and the AX's? Your problem is likely that the
AX's are already named and configured to operate in
the old network, but your connection method doesn't
provide visibility to them...
Thank you for posting back to me. I finally got them to work and your explanation I thinks explains to me what happened. (I got them up and running just before I saw your reply.) I unplugged both of them and connected them via an ethernet cable to the new aebs and also did a hard restart for both. They then showed up with their alphanumeric titles, not the titles I had given them. Airport Utility recognized them after that. Hopefully my experience and your explanation will help others too. Thanks again.

Airport Utility Won't Open

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