Airport utility won't see Airport Express via wifi thru time capsul

I have an Imac that is connected to a time capsule 802.11n which is connected to a DSL modem. My time capsule died last night and fortunately it was covered under warranty, so I now have a new time capsule. My network is up and running and the wifi signal is strong. That is great except when I set the time capsule up it did not recognize my airport express. So I re-installed the software from the a.express disc and everything loaded correctly. I plugged my aexpress in and the light cycles through the initial green then to solid amber then to flashing amber. I have gone into airport utilities and can't find the aexpress. I have the a.express in the same room as my time capsule. What can I do to get these two devices to start talking to one another?

The trick was connecting my axpress directly to the Imac via ethernet. From that point on everything went smoothly. No need to reply to this one.

Similar Messages

Airport Utility won't see Aiport Express anymore

I have been streaming my iTunes to my Airport Express forever. Then, today, we bought a Time Capsule with the intent of that becoming our base station. All is good, except that Airport Utility will NOT see the Express anymore. I've unplugged, replugged, moved to another outlet, one that is 2 feet from the computer, nothing.
Is there something I am missing? How do I make this work?

The next step would be to reset the AX back to factory defaults.
Pull the AX from power for a few minutes
Hold in the reset button +and keep holding it in+ as you plug the AX back in to power
Release the reset button after 8-10 seconds
If you want to try to configure the AX by wireless, click on your AirPort icon and search for a network named something like Apple Network xxxxxx. It's easier and more reliable to use the ethernet cable if you have one handy.

Airport utility doesn't see airport

My Airport Extreme has been working perfectly for several years, including printing through it. Suddenly, when trying to print from either of the 2 computers on our wireless network, the printer cannot be found. Further, Airport Utility does not see Airport, and yet we can still access the Internet through our network (i.e., no device is showing in the left pane, and there is a message that there are no wireless devices seen). The printer prints fine when directly connected to each of our computers, so the problem is apparently not with it. Any suggestions??

Temporarily connect via Ethernet to the AirPort Extreme base station (AEBS) and configure the AEBS to use a channel between 1 and 11.

Installed the latest update, now Airport Utility doesn't see Airport

I ran the latest update, now my Airport Utility claims to not see my Airport Extreme although I'm still on my network.? Any suggestions before I completely reset the AE to factory settings and start over.

I purchased a new Airport Extreme last week, I run a home network with a G5 desktop and a G4 Laptop running 10.4.10. It took me a while to set it up as I entered the wrong password for my ISP SBCGlobal. After I finally had it going I had a couple of occasions where Airport Utility did not see Airport but I still had the solid green light on Airport. I am not sure what I did that resolved the problem but I know I did a restart one time and my Airport showed up. I may have also reset my base station and re-entered my info but I no longer have the problem.

Airport Utility does not see Airport Extreme Base Station

Purchased Airport Extreme yesterday at Apple Store to replace old Netgear Router. Wanted wireless network to work with 2 identical HP Laptops running XP with SP3 and 2 iPod touches, and possible future purchases of iPad 2 and Apple TV. Installed Airport Utility software from CD on Dell Studio running Windows 7. Connected Airport Extreme to cable modem and Dell Studio. Ran Airport Utility software to configure Base Station but it did not recognize the Base Station. Base Station had blinking amber light. Did have internet connectivity on Dell Studio, and wireless internet connectivity on 2 iPod touches, and on one HP Laptop. No wireless internet on other HP Laptop. But wireless internet connection was unsecured and Airport Utility did not see Airport Extreme so could not configure it to make it secure. Contacted Apple Customer support. After 30-40 minutes of attempting several different possible fixes only able to use Airport Utility to configure Airport Extreme remotely, wirelessly, from one HP Laptop, not the Dell Studio that is directly connected to the base station. Now that the base station is configured the network is secure. However, second HP Laptop cannot connect to primary wireless network. I created password protected "Guest" network using Airport Utility, and laptop is able to connect to this Guest network. From reviewing forums am now able to configure Airport Extreme with Airport Utility by using "Configure other" on Dell computer. But utility cannot find device by scanning. Would like to find way to (1) have Airport Utility on Windows 7 Dell see Airport Extreme by scanning and not using "configure other," and (2) have 2nd HP Laptop connect to primary network and not "guest' network. Any assistance would be greatly appreciated. Thanks.

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

Airport Utility doens't see aiport express after reconfiguring

I have my airport express connected through bridge mode to a 2Wire 2701 HG-B modem. I just bought this Airport Express and whenever I try to modify settings, Airport Utility can't see it after the restart, even though I'm still connected through wifi to the same airport express. This is frustrating since I'm trying to experiment with the settings and would prefer to connect through 5GHz on 802.11n. But I need to reset the Airport Express to factory settings each time to in order to access the settings through the Utility again to retry everything. I'm on a Mac Pro with wireless N airport card. Is my Airport Express defective? This can't be right.

+"I do have another question now that I can play around with the settings. I'm having trouble setting it up so I can receive the 5GHz signal on 802.11n"+
I believe the the default settings for the Extreme are 802.11n 5 GHz on the main network and 802.11n (b/g compatible) on the guest network.
So that I'm clear, are you saying that you are having difficulty connecting to the the main network? Your Mac should be capable of handling "n" settings. Another issue may be the fact that the 5 GHz signals are absorbed by walls and any other obstructions much more quickly than the 2.4 GHz signals. Unless you have close to line-of-sight with the router, many users find that they get a better connection at 2.4 GHz than at 5 GHz.

Airport Utility can't see Airport Express Device

I tried to print some documents and I received a message telling me the printer is not ready or may not exists, so I launch the Airport Utility to see what is going on and there is no Airport Express just my Time Capsule.
I already reset the airport express to factory settings and everything goes ok until the green light shows but the airport utility can't see it.
Any help will be appreciate
thanks
Dan
I already tried connecting the Airport Express to my computer with an ethernet cable

Connect an Ethernet cable between the wall jack and the WAN (circle of dots) port on the AirPort Express. Connect a second cable between the LAN (opposing arrows) port on the Express to your computer.
You should now be able to access the Express using the AirPort Utility to configure the Express as a WAP.

Airport utility won't see AEBS and I cannot setup

I have a new AEBS dual band (MC340LL/A), and I have been trying to set it up. My current system is an Intel iMac (Leopard) and macbook pro(Snow Leopard) that has been using the Internet via an old Snow? airport (M8209LL/A).
I have Airport Utility 5.51 installed, but I cannot get it to recognize the base station. The amber light flashes, but no recognition so I cannot set it up.
I tried unplugging my old Airport and disabling the network, I tried connecting the new AEBS directly to the laptop via LAN, I tried a hard reset (I hope) many times, but it won't see the base station. Of course it sees no base station, and since I have the same Airport utility on both Macs, I cannot see either base station when I try to hook up both of them.
The old base station is still working even though I cannot see it (hence this message), and I am not worried about it, beacuse I plan on retiring it, if I could ever get the new one set up.
Please help. What am I doing wrong?

"Bridge" is technically the more correct way to configure the AEBS as you only want one device....in this case the Linksys....handling DHCP and NAT service. You have two devices both doing this now. May or may not cause some issues down the line.
If you connect the old Snow to your AEBS using an ethernet cable from a LAN port on the AEBS to the WAN port on the Snow, and configure the wireless network with exactly the same name, security and password as the AEBS, that will in effect extend the wireless signal, but only at b/g levels. The Snow must be configured as a bridge to do this.
There may be some issues with security settings here. I don't remember much of anything about the Snow. I doubt that it has WPA2 Security capability, and that's probably what the new AEBS is using. May take some experimentation to see if you can match settings between the two devices.
Glad that the factory reset did the trick and that you got things going

Airport Utility can't see Airport Express!

Running Snow Leopard. Just installed latest version of Airport Utility. I use a D-Link Wireless router which my Airport has no problem connecting to. My wireless printer has no problems connecting to the network. I've disabled all security on the router just in case. The AE is three feet away from the laptop and one room away from the wireless router.
I've plugged the AE directly into into the DSL modem, directly into the router, and then directly into the laptop. Each time the AE turns green. However, never does the Airport Utility see the AE. Everything is grayed out so I can't configure anything. I've done a hard reset, rebooted the router and modem. Rebooted my MacBook Pro. I just want to stream my music because my current router set up works just fine. I've spent about 4 hours on this so far tonight and after reading pages of support postings still can't solve the problem. Any ideas?
Message was edited by: krenkelt

Sadly yes. I've reset it twice but no luck. It's odd that it doesn't show up anywhere. Any reason that the Airport wouldn't recognize that the AE transmitting? If I plug it directly into the Macbook using a ethernet cable, it does see it then but no information, just recognizes there's something plugged into it

Airport Utility doesn't see Airport Express

I have an Airport Express (wireless G) which is a couple years old. I am staying at my sisters for a couple months while going to school and brought it with me so I could get a wireless signal in my room since her router doesn't have wireless. I tried using the Airport Utility to scan for the Airport Express but it never finds it. Can I use this utility or do I need something else for this older Airport? If it is supposed to work; what might I be missing?
Thanks

I have since done a reset to factory condition and tried again and it seems to be working now. I unplugged it from the power held down the reset button and plugged it back in continuing to hold down the reset. I think you have to hold it down for nearly 10 seconds until the light flashes green 4 times and then release the button. Then try scanning for it again. It still took a little longer than I expected for it to find it after that but once it did I have not had any more problems.
At least with it; my sister is on windows and that is another story!

Connecting Airport Express via Ethernet to Time Capsule - Lose Internet

I have a number of Airport Express units throughout my house that are all connected to speakers. There are 2 Airport Expresses that I want to hardwire (via eithernet) as they are too far away and I tend to get audio dropouts. I wired the one with no problem. When I plugged the other in - my internet went out completely. I confirmed its not an internet or provider issue - its something to do with the Time Capsule. I will check my Airport Utility and it will show everything out. When I unplug the second airport, reset the time capsule - all goes back to normal.
Any ideas on what the issue is? How I can fix? I need to hardwire this second airport to avoid the audio drops. Thanks in advance.

your best connection is going to be wired, hands down, so long as you have a Cat5e or Cat6 spec'd cable.
now the N is pretty fast, but if you have the original version TC, running in N only mode will be the best option because running in multi-mode actually slows the N speed down, not making it worth the upgrade to N.
If you have one of the "Dual Band" models then the issue mentioned above doesn't apply.

Airport Utility fails to see Airport Extreme Only an Older Base Station no longer connected

Very weird what's happened... earlier this morning there was a power failure (none of my 2 computers were ON, and they are plugged in thru UPS with power surge/outage capabilities).
I turned my old Macbook Pro (2007) and everythign is fine. My Mac Pro (2008) is fine but it can't connect to the internet.
I've resetted both the modem and the Airport Extreme Base Station.
I've restarted and resetted the PRAM on my Mac Pro.
I've tried many times to diagnose it/change settings/create new network with Network and Airport Utility to no avail.
When I open Airport Utility on the Macbook Pro, it shows the Airport Extreme and it all looks fine... when I open Airport Utility on the Mac Pro, it only sees an old Snow/Graphite Base Station I haven't had plugged in in a log time. It doesn't see anything else.
I've tried trashing the Airport Utility preferences as well... but still nothing. The Wif Fi icon shows a '!'. When I click on it, the pull down menu shows an "Alert: No Internet Connection", but it still shows my network (and the neighbours' network) and it even has the check mark next to my network... ???
I'm running 10.8.5 and Airport Utility 6.3.1.
Please. Help.

Just a quick update, spent 90 minutes on the phone with apple support today. If I boot the mac in safe mode, the airport utility can see the base station.
In the course of trouble shooting, a test account was created, but the airport utility had the same issue. It proved that there isn't anything wrong with any of the hardware at the very least, and points to user level configuration problems (unfortunately, I was not able to sort that out with support).
Regards,
Seth

AirPort Utility does not see AirPort Extreme Base in G5 but see it in PB G4

Moreover I cannot lease an IP from AirPort Extreme Base with my G5, I must use manual IP set in order to connect. Every things works fine with the PB G4 which had an import setting from the G5 before the trouble began.

Sorry I had so many change in Hardware I have an AirPort Extreme Base and AirPort Utility works fine with the PowerBook G4. When you open Network Preferences and click advanced you will see TCP/IP
if you open it you see configure IPv4 you should Using DHCP.

AirPort Utility does not see AirPort in G5 but see it in PB G4

Ich cannot lease a IP from AirPort Snow with my G5. Manual setting with IP works good but DHCG gives me a 169.13. IP
everything works good with my PB G4 with a setting importiert from G5 before this trouble appears

Sorry I had so many change in Hardware I have an AirPort Extreme Base and AirPort Utility works fine with the PowerBook G4. When you open Network Preferences and click advanced you will see TCP/IP
if you open it you see configure IPv4 you should Using DHCP.

Airport Utility doesn't see Airport Exteme (White space ship, NOT THE BLOCK

Seems to be a 10.5 issue, my 10.4.11 machine and Airport Admin utility works fine BUT, my Leopard machines are online just fine and the Admin Utility or the Utility do not see the AEB--AGAIN, THIS IS A 802.11G WHITE SPACE STATION SHAPED AEB, NOT THE NEW BLOCK OF WOOD SHAPED AEB I've already read about the apple fix for reseting AND IT DOES WORK for this model.
Any thoughts out there?
G

Mark, I'm sorry to seem obtuse, but I remain confused. Since no one else is jumping in to help you, please help me understand.
The link you referenced doesn't seem to have anything to do with the 802.11n AEBS. That unit has its own forum and this isn't it. Apple hasn't made things easier by giving two different Airport units the same name, but since yours is not an 801.11n AEBS, don't get sidetracked by it.
The Apple procedure for resetting the AEBS that you have is detailed here. You said it works for your model AEBS which it certainly should. How were you able to determine this?
Next, if you're getting online with all your computers, and the issue is just that your Leopard clients can't see the AEBS in Airport Utility, I'd begin to suspect something is wrong with a Preference file related to Airport Utility. I don't have Leopard, but there must be a file that corresponds to something like the following:
~Library/Preferences/com.apple.airport.airportutility.plist
Try dragging it to the Desktop, log out, log in again, and see if that changes anything. If it doesn't, try the same technique with the following Preferences file:
/Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist
You'll have to recreate your System Preferences > Network settings after this one.
If it mucks up things even worse, you can always drag those files back and undo those steps, but I think a Preferences file somewhere is to blame.

Airport utility won't see Airport Express via wifi thru time capsul

Similar Messages

Maybe you are looking for