Airport with Time Warner Cable Road Runner

We have Time Warner Cable's Road Runner as our isp. They gave us a wireless router, which has been working fine. However, we have 2 floors in our house, and occasionally my computer, that is on the floor above the router, drops the signal. I do have the Airport Extreme, which someone told me I can connect to my computer to help boost the signal. Is this correct, and if so, how do I do that? Because when I try connecting my computer via ethernet cable to the Extreme, it pulls up the old network I use to have the Extreme assigned to. How can I resest the Extreme to work with the Road Runner router account? And is this even how it is done?

In order to extend the Time Warner-provided router's network wirelessly, you will need to set up a Wireless Distribution System (WDS) between that router and the AirPort Extreme Base Station (AEBS).
Unfortunately, most non-AirPort routers are not compatible with Apple's implementation of WDS...so it very unlikely that the router Time Warner has provided you can be extended wirelessly with the AEBS.
The few that are known to work are:
o Linksys WRT54G or WRT54GS (not v5)
o Belkin F5D7230-4 and F5D7231
o BT Voyager 2091
o Netgear WGR614 v6
o Buffalo WGR-G54

Similar Messages

Does Time Capsule and Time Warner Cable Road Runner work together?

I have Time Warner Cable Road Runner internet serve. I am currently using a Linksys WRT54G WiFi router to use my internet with my MacBook Pro. I am thinking about replacing my Linksys with a Time Capsule. Will the Time Capsule work with TWC Road Runner? I have looked all over with google and have not found an answer. I heard that you can't clone the MAC address of the Road Runner modem. To get my Linksys to work I had to clone the MAC address. Is this true?

I use time warner road runner ripoff and also have it hooked to my vonage router,a linksys with 2 telephone ports and 4 additional ports one of which is given to the TC, another to slingback and another to xbox and finnally he network printer.
The Linksys router , I believe is the main router and the TC is added on as a secondary router ad you choose this during set up, it can either be visible or invisible extending your present wireless setup.
After much tinkering I managed to get it working on the network, the TC that is seen by both my MacPro's and my OQO UMPC that is running Vista. I also hooked the TC up to a USB hub, another linksys, and attached a 1.5 GB Maxtor external drive. I plan to add another so I will have a total of 4 GB of storage.
The main problems I have encountered is my Mac pro seeing the configuration after going to sleep, seems to take a really long time and sometimes I have to restart the TC.
So far all I can say is it IS NOT as easy as Apple would like us to think it is. A lot of tinkering, and you should have a tad of knowledge of what your doing or your going to screw it up. Patience helps as well.
cheers.

Time Warner Cable Road Runner With Turbo + Linksys WRT160N Router

Guys & Ladies,
I'm having a problem either with road runner turbo cable internet or my wrt160n router, I had two different technicians from time warner to check out the problem why my internet connection is very slow they say everything is fine on they're end of the signal.. They figure it's the router causeing the problem due to the fact it drops the signal speed 15% the technician claim when he was looking at the problem. Here's how I got the network setup: Network mode is selected on mixed channel width is selected on 20mhz and channel is 10...wireless security security mode is WPA2 Personal encryption is AES. The advance wireless settings are these selections...frame burst disabled basic rate is disable...The technician did say the ethernet cable might be going bad? If so what should I buy? how many feet? like 12ft to 18ft?
Anything I can do to make it faster? I tried speaking with Linksys tech support they wouldn't talk to me unless I paid them $15 dollars?
Message Edited by RaveAffection on 09-24-2009 01:44 PM

As for right now earlier it gave me slow speeds on the wireless side while the wired connection worked awesome. The wireless speeds are around 8.92 mbps download 0.95 upload at speedtest.net the level 2 linksys technician claims my wireless speeds should be higher than that? Since it's Road Runner Turbo with speedbooster.
Here's what the level 2 linksys technician told me to do when he had me on the phone earlier, he told me to change the security mode to WPA Personal instead of having WPA Personal 2 selected and change security mode password, network mode to wireless g and set the channel to 10.. Then he asked hows the signal? I said from 10 feet away from the router my intel pro wireless connection shows full strength and excellent signal and right now still shows full stregth and excellent signal. He said watch over it tonight if anymore problems call back or talk to linksys chat support
Should I have the transmission rate set on 54G or Auto under the advanced router settings and what about basic rate?
I don't know what else to do to fix the problems.
Message Edited by RaveAffection on 09-26-2009 07:51 PM

Recently upgraded my service with Time Warner Cable to Extreme speed and got a new Motorola Surfboard SBG6580, now I get Error -50 constantly. Anyone else have this issue?

I just upgraded my service to Extreme with Time Warner Cable and got the motorola surfboard sbg6580 modem. Now when I try to dowload any videos or TV shows on iTunes, I get an Error -50 mid download. Anyone have a solution for this? I am using a PC, not a Mac computer.

I don't want a used replacement phone when I just bought mine. I have had your "like new" replacements before for my basic phone and had a ton of issues straight out of the box, which is why I don't want one when my phone is so new and I have had issues since day 1! Not once on my several calls to tech support, did anyone tell me to go exchange it the first 2 weeks. That is just one reason they want to send me a replacement. Another is the USB does not work properly, I can't use it to do anything but charge the phone- and my husband has the same phone so I know is not the cord or the computer because his works perfectly. The connection was sporadic so I just installed a new SIM card. So far that has helped with dropping 4g all the time. I have never been able to back up my contacts, spent 2 hours on the phone with tech support the first night I got it just trying to sync the contacts from my old phone. It never worked, I had to hand input the numbers. If Verizon won't do right by be and give me a new phone, I at least would like them to get mine working like it should have when I bought it.

Getting online with Time Warner Cable (Roadrunner) cable modem

I have wasted a tremendous amount of time with Time Warner since switching from Verizon (New York City), as they are CLUELESS as to how to make a MAC connect to the modem. What settings do I use? It does not find it automatically, I know that much. And they have assured me it's not the modem, but that there's 'something wrong' with my computer. Since it worked fine with Verizon, and another Mac I have which works well in multiple locations with multiple connections also failed, I'm pretty sure there's nothing 'wrong' with my computer. Just tech support ignorance.
Any help?
Thanks
Shelley

Setting up a local Ethernet network
Equipment needed:
Cable/DSL modem: usually supplied by the ISP
Gateway/Router: at least a 4-port router, but you can get them with more ports if you need them. (Alternatively, you can get a switching hub to provide additional ports.)
CAT 5 Ethernet cables: one cable is needed for each device connected to the router plus one to connect the router to the cable/DSL modem.
1. Connect the Cable/DSL modem to the router's WAN port using an Ethernet cable (CAT 5 for 10/100.)
2. Connect each computer to the router's LAN ports using Ethernet cables. If you have network printers, etc. connect them to a LAN port on the router. If the router doesn't have enough ports, then you will need to purchase one with more ports or connect a switching hub to the router.
3. Now, for each Mac open its Network preference pane. Select the Built-in Ethernet port for configuration. In the TCP/IP configuration window set the connection/configuration to DHCP from the dropdown menu. Set your Location dropdown menu to Automatic and the Show dropdown menu to Built-in Ethernet.
4. Shut everything off. First, turn on the Cable/DSL modem and wait for the connect lights to indicate it has connected to the ISP. Next, turn on the router and wait to see if the Cable/DSL modem's communication status light starts to flicker. Also, if there is a status light on the router it should show a connection. Last, power up the computer. If all is well the TCP/IP control panel or Network pref pane should indicate an IP has been obtained from the router, usually in the 192.168.nnn.nnn range. If it's 169.xxx.xxx.xxx then you don't really have a connection.
5. If you have network printers connected each printer will have to be assigned its own unique IP address in the router's address range (usually 192.168.nnn.nnn.) Assign the printer(s) IP addresses above the number of computers that will be connected but within the router's DHCP address assignment range. Consult the router's documentation for that information. Consult the printer manual for how to assign an IP address to the printer. When you install the printer driver and/or Add the printer you will add it as an IP printer or LPR printer and use the IP address you assigned to the printer.

I have no sound with Time Warner Cable website. How do I fix this?

I'm trying to listen to my voicemail messages from the computer and it won't work in Firefox. Time Warner tells me I need to use a different browser and I don't understand as I get sound from Firefox while listening to Pandora and other sites.

Does this issue occur on other browsers? (Not including Google Chrome)
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back soon.

Time Warner's Road Runner comes up on Firefox icon on my Mac

Suddenly when I click onto Firefox, Time Warner's RoadRunner is the opening page. I have a macbook (old now) and have never had this problem before.

See these articles for some suggestions:
*https://support.mozilla.org/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
*https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
If you do not keep changes after a restart then see:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.org/kb/Preferences+are+not+saved

Put in correct user name and pass word but still having problem with account authenitication, have cleared with time warner cable,

can not write or receive, a pop up wants my password but will not accept. I have spent much time trying to correct this.

In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post
To find the Troubleshooting information:
* Open Help (or click on three-line-icon and select Help)
* Choose Troubleshooting Information
* Use the button Copy to clipboard to select all. Do not check box "Include account names"!
* Paste this in your post.
Please also add the result of these troubleshooting steps to your post
*Does Thunderbird work in TB Safe mode (see [http://mzl.la/1k5DWjq Thunderbird Safe Mode])?
*Do you use anti-virus and firewall software? What is the version?
*Who is the email provider?
*Who is the internet provider?
*What is the exact error message?
*What steps did you take right before this happened?
Please post back with this information and any other questions you might have.

Time Warner Cable Chat Live Problem- no JRE Plugin

When I go to the TWC support site and try their Chat Live, I get an error dialog box in the Safari window. It says I need the JRE Plugin, which is N/A to the iPad's Safari. They are blaming Apple's Java on mobile Safari. Does anyone know what the story is? Is there a shortcoming in iOS Safari, or can the problem be with the design of their website?
Here's what they sent me:
Thank you for contacting Time Warner Cable, Road Runner email Support.
I understand that you are unable to access RR Chat support tool using your iPad2 device with updated OS and Safari browser.
I apologize for the inconvenience caused.
I will be glad to assist you with this.
As per the error message you have mentioned, it seems that the issue is with Java application error on the iPad device.
In this regard, please update the Java application installed on your iPad device and try to contact our Chat support again.
If you are still unable to access the Chat support, I request you please contact Apple support for further assistance, as they will be able to resolve the issue for you.
Here is the Apple support contact information for reference: (800) 275-2273.
You can also visit this URL link for support: http://apple.com/support
I hope your issue gets resolved as early as possible.
Your case number for this e-mail interaction is 1345062.
If you have any other queries, you can also contact our Chat or Voice support for Live assistance.
Contacting us through chat or voice support will enable an agent to thoroughly look into your issue and offer necessary steps to resolve the issue.

I sent this reply to the TWC support email (above):
The answer you sent me is not correct. You asked me to update the Java application on my iPad. iPads and iPhones do not use Java.
Since you have a LOT, repeat a LOT of customers that use Apple's devices, I'm making a suggestion, that you think seriously about upgrading your support site Chat Live function so that it supports iOS devices.
Or
Ad a Chat Live interface to your myTWC app for the iPad and iPhone.
You need to get really serious about making all of your sites iOS friendly as people are migrating from computers to tablets, and the iPad is the only game in town-at least for now.

Time Warner Cable Blue Screen Issue

Some time ago Time Warner cable (Road Runner) upgraded their system. They now require Flash Player to access their pages. For the past three days I have worked on and off with Level 2 Road Runner Techs to get my Mac to acess their web page.
Up to that time I only got a "Blue Screen"!
Here are my particulars: OS 9.2.2, Flash Player 7.2 installed, IE version 5.1, Adobe Reader installed, Cookies erased, History cleared from IE Preferences advanced,
To get access to their web page I should type in www.dc.rr.com/flash/
I get blue screen.
If I type in www.rr.dc.com/rdrun/ I get a Road Runner "sell" page with no link to their "Home Page"
My last go around with Road Runner Techs was fatal as they said I should contact Microsoft.
Microsoft no longer supports telephone supprot for Macintosh. If you go to their web page they want $35.00 for online access to their techs with no guarantee they can solve the problem.
Does anyone have any knowledge as to how to solve this problem so I can access the Home page of the provider I pay handsomly monthly?
Thank you for any assistance you can give me.
John

When I type in www.dc.rr.com/flash/ I get this;
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
Please try the following:
• If you typed the page address in the Address bar, make sure that it is spelled correctly.
• Open the www.dc.rr.com home page, and then look for links to the information you want.
• Click the Back button to try another link.
HTTP 404 - File not found
Internet Information Services
Technical Information (for support personnel)
• More information:
Microsoft Support
This means that there is a problem with the web page and not necessarily with your computer. Just typing www.dc.rr.com without slash anything gives me their home page.

Can I use Apple TV if I have time Warner cable service? I have the Twc bundle of cable wifi and phone. Thanks for your help!

Can I use Apple TV with time Warner cable? I have the Twc bundle of cable, phone and wifi. Thanks for your help!

Cullentra wrote:
...Wishing you a happy 2014!
...and you.

My new airport extrem wont connect with my time warner cable modem

My new aiport extrem wontconnect tomy time warner cable modem

Have you power cycled the modem for long enough to deregister the previous client/router MAC address.. it can take 20min or longer off time. If the cable modem is also a router then the AE has to be in bridge mode.
Sometimes there are connection issues.. modem to WAN port of the AE..
Exactly what modem do you have?
Are the connectivity lights on when you plug in ethernet?

Using airport express to extend Time Warner cable modem wifi signal

I just today got a Time Warner Cable Arris modem with built-in wifi. I'd like to use my 802.11n Airport Express base station to extend the TWC network wifi signal to other parts of my house, but I can't get the Airport Express to shake hands with the TWC modem.
In Airport Utility, under the "Wireless" tab, I've selected "Extend a wireless network". I am able to select my TWC network under "Wireless Network Name." Wireless Security is set to "WPA2 Personal." But when I click "update" the airport express fails to join the TWC network, and my Airport Express signal disappears; I am only able to get the signal back by resetting the Airport Base Station with a paperclip.
Applecare tells me that I might be able to use the Airport Express to extend my TWC network, but they do not support that process. Is there any way to do what I'm trying to do? Are there settings in Airport Utility I need to change? I'd appreciate anyone's help.
Thank you.
Todd

You need TWO Airport units, one to function as the main radio and the other to function as an extender. I used two Express units.
Configuration is simple if you start from a factory default condition. Then connect the main Airport to AC power and finally to the Internet modem (or modem/router). Open Airport Utility on your Mac or other computer and accept all of the recommendations. After confirming that it works, insert your desired administrative and WiFi passwords.
Then connect the extender to AC power. As before, open Airport Express on your Mac or other computer and accept all of the recommendations. No need to add password info.
Do not expect the Airport to respond instantly to the configuration commands. BE PATIENT!

Mid 2011 mbp i7 with a SSD has problems, including grey screen/blue screen/beeping/freezing when I stream live video (i.e. watch espn or time warner cable) Help? Ideas?

Recently my Macbook Pro (June 2011, i7, 8gb RAM, 512gb SSD, AMD Radeon 6750, Mountain Lion - since July - currently 10.8.2) has been presenting me with an array of problems, usually initiated when I am streaming live video. I was streaming Time Warner Cable on 12/9 and it gave me what looked like the blue screen of death. It started up after about five attempts that time. The other day, after about a week of not using the computer, it wouldn't boot past the grey screen. I (option) started it and it gave me two boot choices, the regular HD and a "10.8 restore" option. The HD gave me the grey screen and the restore option gave me the dark blue screen. I reset PRAM and that didn't work. After a force (x) start it worked. Today, I was using "Watch ESPN" and the screen froze and the computer did some kind of repeating RAM beep or something. I rebooted and it started up fine. I'm not watching any videos anymore, but this is a problem since the primary purpose for my mbp is video editing. I'm still under AppleCare but I find more solid answers in the forums or at least better questions for the AppleCare people.
Anybody have similar experiences, or a solid idea of what the heck has happened to my machine?

I'm not really sure what method that person was talking about. I just read he had a successful install so I posted it.
But I'll hazard a guess
1. copy your entire drive to a backup drive
2. boot into that drive and test it out - make sure its a flawless backup, it works, and the hard drive has no problems
3. eject that drive, disconnect it and reboot into the leopard install dvd
4. erase your main hard drive using disc utilities on the leopard install dvd -- you've made a backup, made sure that backup was good, and disconnected it so it's currently safely disconnected from the leopard install you're about to do. Also, on the hard drive you're erasing and installing leopard on to, many people recommend "Zeroing" it as well as erasing it. That option is part of the erase function in disc utilities on the leopard install disc.
5. do a clean install of leopard
6. follow step 4 from that original post exactly as that person described to do.
7. read the rest of what they said
That's pretty much it. With the backup/erase/clean install/import/ you pretty much get everything you need exactly the way you want it with very few things missing -- and you've done this over a clean install. Plus that poster did mention that you can select what you want to import from your backup hard drive.
It sounds like its a "clean install" method that gives you control via "import from machine" option in the installer. Control over what parts of your "old mac" you want to import into your "new leopard mac".
Hopefully that helps. It sounds more involved, but its actually pretty quick and provides you with a perfectly save backup in case anything goes wrong with the leopard install.

Time Warner Cable wideband broadband slowness issues with Motorola sbg6580 router

I recently purchased Time Warner Wideband broadband cable for Internet service. 50 Megabit down and 5 Megabit up. When I run the speedtests, I can see the full speed measure, but I stil see issues with browsing and getting connected to VPN.
I had Time Warner Cable come out and replace the router. I still had the same issues after the replacement of the SBG6580 router. There are no updates to the firmware on this router.
I consistently see slow web page loads and problems while on VPN. I found posts on the web saying that this router's firewall was not compatible with Apple's computer products. Even with this firewall turned off inside the router, I still had the same slowness and misc issues.
I finally just changed the router into a gateway using the Rg Passthrough (which automatically turned off the NATP). I added the Time Capsule's MAC ID to the bypass section on the Router. I set up my Time Capsule to act as the main router with a cable running from the Motorola router to the Time Capsule WAN port.
The web pages and VPN are extremely faster. So the root cause is with the Motorola SBG6580 router obviously. I always got the full speed on the Speedtest.net web site, but now everything works fine with this change.

Dude. You are awesome! I am SOOOOOOOOOOOOOO glad you posted this solution. The fact that you took the time to post even AFTER you figured out a solution shows how thoughtful you are as an individual.
Its amazing to me that someone would comment adversely becuase they feel its in the wrong forum. If it affected their life as it does mine then they would get it. Amazing how people cant see past themselves. Who cares what forum its in if its informative? Worse case just move it to a different forum. We need more people like you and less like them in the world.
Thanks Im gonna try the solution right now!

Airport with Time Warner Cable Road Runner

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