Airport won't be recognized by airport utility

Trying to set up my airport express, the airport utility won't recognize it. Not much of a start. I alterntively tried wireless, ethernet to my iMac as well as from my mini iPad.

A brand new, uncofigured Express will appear in your Mac's WiFi menu like this:
Select it and then run AirPort Utility.
If it does not appear in the above, perform a "hard reset" - while it is plugged in to power, depress its recessed pushbutton continuously, about five seconds, until its LED flashes rapidly.
If it still does not appear, and you have reason to believe it is within wireless range of your iPad or Mac, then you have reason to believe it is defective and you should exchange it.

Similar Messages

New aebs and airport utility won't recognize my (2) airport express'

I have an new (n) aebs and can't get airtunes to work now. Only get flashing amber on the two ax and the new airport utility won't pull up the ax's, only the aebs. Have turned off ipv6 but no difference.

How are you connected? Meaning, how is the Mac
running the AirPort Utility attached to the new
AEBS(n) and the AX's? Your problem is likely that the
AX's are already named and configured to operate in
the old network, but your connection method doesn't
provide visibility to them...
Thank you for posting back to me. I finally got them to work and your explanation I thinks explains to me what happened. (I got them up and running just before I saw your reply.) I unplugged both of them and connected them via an ethernet cable to the new aebs and also did a hard restart for both. They then showed up with their alphanumeric titles, not the titles I had given them. Airport Utility recognized them after that. Hopefully my experience and your explanation will help others too. Thanks again.

How can I add additional airport expresses to my system that are not being recognized by Airport utility?

I recently purchased time capsule to upgrade my wireless system. I have 3 airport expresses in my network; I was able to reconfigure one, but the other 2 won't reconfigure. They are not recognized by Airport utility after being reset; the time capsule and one reconfigured airport express shows up. I would like to use the other two airport expresses to extend my wireless system. I would appreciate any help and suggestions.

Unfortunately, you will have to use Apple's WDS setting for all of the devices on the network....Time Capsule, new AirPort Express and older AirPort Express devices.
That is going to slow things down tremendously on the network.
WDS only operates at "g" wireless speed, so you lose any "n" speed advantage of your newer devices.
Worse, the bandwidth is cut in half on the entire network for each device that is set up as "relay" or "remote" on the system.
So, the first "remote" (or relay) cuts wireless speed from 54 Mbps down to 27 Mbps. The second cuts everything down to about 14 Mbps and the third drops everything down to about 7 Mpbs. That is much slower than the old wireless "b" systems.
Compare that to "n" speeds of 130 Mbps or up to 300 Mbps (if you are using 5 GHz) and you can easily see that you are losing more than 90% of the speed capability on the network.
Do you even want to consider doing this?

Airport utility won't recognize express

I have an extreme set up as a base. it's working fine. I want to use the express to extend the range of the network. The utility on my primary computer won't recognize the express no matter what I do. I have reset every way possible and it just won't be recognized. I even have plugged it in right next to the base and it won't come up on utility. Thoughts?

I have the same problem. I have two MacBook Pros. I originally used my airport express as my base. Then I got an extreme and replaced that as a base. I have an external hard drive connected to the extreme. I have now tried tried to use the express to connect with my amplifier/receiver in a different room. I plan on playing music from my external hard drive through ITunes on my amplifier; however, my computer will not recognize the old express. I tried going into File and then Configure Other and then type 10.0.1.1 (which I saw in another post) but then I was still not able to update or get the express recognized.
I have a suspicion there is probably a pretty straighforward solution.
Thanks

Attempted to install AirPort Utility 6.0 on my new mac mini. Install failed and now the previous version 5.5.3 won't open. I downloaded and tried to instal 6.0 without software update, which failed, and my old 5.5.3 AirPort Utility still won't open? Help.

Now the previous version won't open. I downloaded and tried to instal 6.0 without software update, which failed, and my old 5.5.3 Airport Utility still won't open.
iTunes no longer recognizes my airport express.
Error Message:
None of the selected updates could be installed.
An unexpected error occurred.
Can't delete Airport Utility and reinstal from scratch as it is, “AirPort Utility” can’t be modified or deleted because it’s required by Mac OS X.
Any sugestions?

I reinstalled AirPort 5.5.3 which worked, but the app still won't launch but iTunes now recognizes my AirPort Express, I just hope I don't want to change its settings.

Airport Express No Longer Recognized in Airport Utility

I have an Airport Extreme (version 7.3.2) that I is connected to my cable modem and a pc in my basement. I have an iMac in a separate room on my second floor that accesses the internet wirelessly via the Airport Extreme. I also have an airport express that I used throughout the summer to play airtunes through speakers that I set up in other parts of my home. The airport utility (that is set up on my iMac) always picked up the Airport express and the window in the lower right corner of iTunes allowed me to pick the speakers so that I could play my music on the connected speakers.
All of a sudden - and without any warning - when I tried to connect my airport express last week, all I got was the blinking amber light on it; the airport express is no longer recognized in my airport utility. I have tried to reset the express, but it doesn't work. Furthermore, the option to play airtunes no longer appears in the lower right corner of iTunes. All I have now is a blinking amber light on the Express.
Can anyone suggest ways in which I can correct this problem and resume playing airtunes? I am not the most technically advanced person, so please try to make any suggestions in simple terms! Thanks!

Just an update to yesterday. I managed to get the DVD out of the superdrive by shaking it out while ejecting. I put the old HD back in and still no dice with regards to making it show up in Disk Utility. While opened up, everything seemed to be in order with nothing burnt or smelling burnt. All connections seem to be in place. I guess it's off to the repair shop for the laptop.

Printer will not be recognized by Airport Utility

Ok- so I have read for many hours and tried many solutions to get this to work still no avail...
iBook G4 with AP Extreme n + USB hub + Canon i450 + Samsung ML1210.
I had the AP Extreme n working with the Samsung printer for awhile then suddenly it stopped working. I can see printer in the Bonjour printers menu deleted and added a number of times. I have tried many combinations of connecting and disconnecting the printers and powering on and off the Airport Extreme n but can no longer get the Airport Utility to see the printer. additionally my Canon i450 works fine in the setup. But it is much cheaper to print from a lasewr printer than a inkjet printer so i would love to get this working.
I have seen alot of different postings about this topic but have no solutions. My belief is that when Apple updated the firmware for the Airport Extreme some how they messed up the compatibility between two way devises.
I wish there was SOME response from Apple on this ... but nothing.
Anyone with any advise at all would be helpful
Thank you

Finally got the old Epson to be recognized by the Airport Extreme and it actually prints!
Here is the info I found and used:
http://docs.info.apple.com/article.html?artnum=107418
Follow these directions as printed and I hope you experience the same results as I have.
Hope this helps.
Jerry

I just bought a new pc and My laptop can connect to it but my airport utility won't recognize it. Even though it does connect to the internet about every 15 minutes the internet shuts off.

I just bought a new pc and for our internet connection we have an airport express. My laptop can connect to it but my airport utility won't recognize it. Even though it does connect to the internet about every 15 minutes the internet shuts off. What should I do?

If you've not yet tried, unpower the AppleTV for a minute or so and restart - this occasionally corrects issues.
If not and the software update seems to have caused an issue, go to the Settings menu and choose to Restore it (this will erase all settings) to reapply current firmware.
Alternatively try to do so via iTunes:
If you see the "Connect to iTunes" screen on your Apple TV - Apple Support

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

Windows - Airport Utility won't recognize Express plugged into Home stereo.

I am trying to set up the express to stream music to home stereo exclusively. I currently have a NETGEAR 108 Mbps (WGT624 v2) router set up on a Windows XP. Airport Utility won't recognize the device. Any ideas on how to make this thing work while keeping existing network? Thanks so much.

Let's double-check your AX's configure to receive audio via AirTunes.
Please reconnect the AX back to the Netgear before running the AirPort Utility.
Ok, compare your settings to the following within the AirPort Utility using Manual Setup:
AirPort > Base Station
o Base Station Name: <rename or leave default>
o Base Station Password: <enter desired password>
o Verify Password: <re-enter desired password>
o Remember this password in my keychain: (optional)
o Set time automatically: (unchecked)
AirPort > Wireless
o Wireless Mode: Join a wireless network
o Network Name: <existing Netgear's wireless network>
o Wireless Security: <select the encryption type of the existing wireless network>
o Wireless Password: <enter the existing wireless network password>
o Verify Password: <re-enter the existing wireless network password>
Music
o Enable AirTunes (checked)
o iTunes Speaker Name: <enter desired speaker name>
o iTunes Speaker Password: (optional)
o Verify Password: (optional)
o Click Update to write the new settings to the AX
In iTunes:
iTunes > Preferences... > Advanced > General
o Look for remote speakers connected with AirTunes (checked)

AE not recognized by Airport Utility after a steady use of several months

I have been using Airport Express (now version 6.3) with my iMac since 2007, actually I have no hassle when I set them up in the first place. But the strange thing is after a long steady connection, the internet could suddenly disappear and at the same time I cannot use Airport Utility to 'see' my AE station. It is not found when I launched Airport Utility. This happens periodically and continuously for 3 years. I usually will power off all devices including the modem, AE and the Mac for few minutes and restart them in the same sequence. It doesn't work immediately and I have to struggle with it for a while. Depends on how lucky I'm, probably after 1 hour or sometimes few days, everything will be back to normal. but I'm sure I didn't do anything special, I just repeatedly tried diagnosis tool and switching on / off things...
It is quite annoying, has anyone experienced the same? I welcome any hints to solve this. thank you.

Rayllam01 wrote:
I welcome any hints to solve this. thank you.
nei hau ma and welcome to Apple discussions !
airport utility will see the AX when you connect it and your Mac by ethernet cable.
have you checked for wireless interference from other networks in your vicinity ? i have lived in HKG and know how crowded it is.
download iStumbler (won't work on Snow Leopard) or AirRadar and check on which channels other networks in your area broadcast on. change your channel(s) as far away as possible from them.
alternatively, consider getting powerline adaptors such as these and to go all wired.
good luck !

My airport utility won't upgrade

my airport stopped working and won't upgrade

Are you trying to use the disk that came with the express??
It won't work.
If the version you downloaded is correct and still will not install manually install it.
This method is for later OS to install the earlier utility but it should work on older OS as well.
How to load 5.6 into later Lion & ML
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.

Airport utility won't go past configuring to complete setup

Seems to be in a loop. Set up fine to existing network on my mac but having difficulties setting up on pcs. thanks for help.

pamtyson wrote:
Works fine on my mac. The issues are with my pc. Now, AE doesn't even show up in available networks.
So you have a (presumably) fully-configured AirPort base station and you're trying to use AirPort Utility on a Windows system in hopes that would allow the Windows system to connect to the AirPort base station, but the Windows system can't see it?
If all that's true, I wouldn't expect AirPort Utility on the Windows system to help with that problem.
What version of Windows is running on that Windows system? If XP, if you right-click on the wireless network icon in the System Tray and select "View Available Wireless networks", you can't see the network that your AirPort base station is creating? (There's something similar in Vista that I won't try to describe at this point.)

Airport Express works but not recognized by Airport Utility

This is a multi-part issue.
My airport express is online, recognized by by network manager but is not seen by the Airport Utility. I am running the latest firm ware upgrade and Airport utility for windows versions
The network is working. My laptops working on wireless connect to my network. However, my IPOD touch will not connect to the network even though I get a strong signal and the touch indicates it is connected to the network.

It happened to me today. I noticed that if you change the name of the Airport Express and also some other information in other tabs, like the wireless info, and then you save (the AE restarts) then it is ot available.
To solve the issue that I could not see it anymore, I connected to the AE with a LAN ethernet cable, then executed the set ups one tab at the time, saving (restarting) in between.
It works
GG

Airport Utility won't recognize my new Airport Express

I see similar ports but don't understand the solution. Just bought an Airport Epxress to use for AirTunes from my MacAir notebook running Lion. Downloaded the right Airport Utility. After plugging in the AE, the amber light was solid then just flashed. The manual (pg 32) was no help. Airport Utility finally recognized the AE and I was able to configure it. The utility showed my my wireless network and asked me the WEP. I entered than and it said successful. Said window would stay open until AE restarted. Never did. I finally powered it off and on a couple of times. Airport Utility cannot find it now. Just continues to flash the amber on and off. The manual is kind of useless since it says to select the base station from the Airport Utility menu. I don't have anything to select.

How are you connected? Meaning, how is the Mac
running the AirPort Utility attached to the new
AEBS(n) and the AX's? Your problem is likely that the
AX's are already named and configured to operate in
the old network, but your connection method doesn't
provide visibility to them...
Thank you for posting back to me. I finally got them to work and your explanation I thinks explains to me what happened. (I got them up and running just before I saw your reply.) I unplugged both of them and connected them via an ethernet cable to the new aebs and also did a hard restart for both. They then showed up with their alphanumeric titles, not the titles I had given them. Airport Utility recognized them after that. Hopefully my experience and your explanation will help others too. Thanks again.

Airport won't be recognized by airport utility

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