Airport won't connect to the Internet
I am having problems with using my wireless connection and I believe it is because I have inadvertently changed a setting or two. When I try and use my wireless connection Safari says "Server not found". When I go into System Preferences > Network there is a yellow light next to Airport and it says "Airport is connected to the network BTVOYAGER2110-FD. Airport does not have an IP address and cannot connect to the Internet." Does anyone have any idea what I have done or how I can fix this?
Thanks.
I have a similar problem. I am using a Level One Home Plug (PLI-2030) bridge to connect to the network. Connecting directly to the computer works fine, but the computer will not connect to the internet through the wireless network. The wireless connection to the Airport Express base station is working fine. I have pingged the gateway and the connection is OK. The settings are as per those supplied, but the "Network Settings" on Network Diagonistics fails. Any Ideas?
Similar Messages
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Airport won't connect to the internet anymore after unusual reset
About a month ago, I was using my Mac normally.
Then one time when I had it on, it just resetted by itself. I don't know how. I don't know why, but it resetted. It turned off by itsel. Anyway. I turned it back on, and then I found out I could no longer get Airport to connect to the internet.
I then got a message that said "Your internal clock has reset, this may cause some programs to behave eratically".
Ever since I haven't been able to connect to the internet, but I have reset all of my clocks back to normal.
Sometimes 3 Bars from my internet connection show up when I start up the Mac but then my internet says connection error.
Afterwards, the three bars go away and my Airport says "!" .... and it picks up no internet connection even when my routers are on. I'm using another computer at the moment and it can connect to the internet successfully.
So I believe it is a problem with Airport.
What should I do to get my internet connected again, even though it already works? My Mac works fine otherwise !I have a similar problem. I am using a Level One Home Plug (PLI-2030) bridge to connect to the network. Connecting directly to the computer works fine, but the computer will not connect to the internet through the wireless network. The wireless connection to the Airport Express base station is working fine. I have pingged the gateway and the connection is OK. The settings are as per those supplied, but the "Network Settings" on Network Diagonistics fails. Any Ideas?
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Replacing an Airport Express with a Time Capsule but it won't connect to the internet.
Hello, I hope somebody can help.
I am trying to replace an Airport Express with a 2TB Time Capsule but it won't connect to the internet, via an ADSL modem.
I have tried everything I can think of, powering down all devices, re-setting all devices, but nothing seems to solve the problem.
When I first tried to set up the Time Capsule, there was an option to replace the Airport Express using the same settings.
But there were repeated error messages of 'No DNS Servers' and 'PPPoE server couldn't be found'.
I also had messages that the password for PPPoE wasn't correct, but when I plug the Airport Express back in again, everything works fine.
What could the problem be?99% of issues with authentication are wrong password or wrong username.. eg it can be strange like the user name is missing the domain.. whereas the Airport Express works fine without it.
Ring your ISP and make doubly sure you have exactly the correct username and password.
If it still doesn't work, put the adsl modem back into router mode and try it again directly on the modem.. if it works ok on the modem but fails on the TC that is possible and can be caused by pppoe client using incorrect authentication type, CHAP or PAP which the TC does not allow you to select AFAIK.. some ISP do not give enough time to get the router to switch on auto to the correct authentication method.
In the end run the modem as router and bridge the TC. It will work just as well for most installations in bridge as the modem in bridge. -
My airport extreme shows a green light, but won't connect to the internet.
I have an airport extreme, and it stopped working one day, so I reseted it and it's not connecting to the internet now. It's showing a green light, however, it won't connect to the internet. I live in an apartment complex, so I don't have a cable modem. The router is directly connected to the wall via ethernet. I had the ports checked by connecting the ethernet cord directly to the computer, and the internet is working fine. I tried resetting the router, but it still doesn't connect.
Your problem is typical Yosemite network.. just reboot the Time Capsule.. no luck reboot the network.. do a restart in correct order.. modem.. wait 2min.. TC .. wait 2min.. clients.
No luck then do a full reset of the TC and setup in a way that Yosemite can cope with.
Start from a factory reset. No files are lost on the hard disk doing this.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 for basestation and TCwifi wireless name.
If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
Same thing applies to the Airport Extreme or the Express if used as router.. just replace TC in the instructions with AE. -
I have just bought a Humax 7500T PVR and a Humax W-Lan dongle to connect to my Airport Extreme.
I have put the mac address into the AE. The installation screen on my TV is picking up the network name but once appied it won't connect to the internet.
I've a few other things connected to the AE such as computers, ipad, itouch, etc, and have never had a problem connecting these once I've entered the mac address into the AE. Can anyone help me with this please?have you made sure that the network setting in the system preferences is set up to use dhcp? if not i would try changing it so that it shows that it is getting its address by dhcp
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I updated my airport firmware and my Imac works fine, but my two Ipads won't connect to the internet now. How can I fix this?
Did you check your wifi settings and do a reboot?
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My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?
Thanks for your response
Let me give the history - I started with an Apple Express being fed thru a D-Link EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
Got up and running easily with Comcast help and with the modem connected directly to a computer.
Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
I have gone thru all of the combinations of powering down/ up, but all stays the same.
I can live with what I have but something still doesn’t seem right.
Thanks again -
My mac air OSX10.8.5 won't connect to the internet. It says it has a 'self assigned IP address and therefore cannot connect to the internet'. Network diagnostics is unable to the solve the problem. It happened suddenly for no reason and now I cannot connect except by typing in the configuration settings manually. Please help me!
Use the Airport Utility or log into your wireless device via http and ensure the DHCP/NAT service is enabled. If accessing via HTTP, you will need to manually set an ip within your local subnet (eg: 192.168.0.x).
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Safari won't connect to the internet (but computer is)
Today,
None of our Macintosh (by Apple) devices will connect to the internet. Actually, only Safari says it won't connect to the internet.
If I run Terminal on our Macbook, I can ping yahoo.com, google.com, etc... Also, Skype works just fine. However, when we run Safari, no web page will load and we get the error screen saying that the computer is not connected to the internet. Running diagnostics (forget where it's located on the computer) says we are indeed connected (which I could tell from Skype and pinging).
Coincidentally, neither our iPhone or iPod can get to any web pages on Safari when connected to our wireless router. Using 3g network they access web pages fine. Our PC has no internet troubles today whatsoever.
Any idea why Safari doesn't work? Unfortunatley we don't have Firefox or Chrome on our Macbook to test it out, not sure how to download those without being able to access their respective web pages.
Thanks!Try turning off the router for 5 minutes, then turn it back on.
Restart your Mac as well as the iPhone and iPod.
If that doesn't help, on the Mac, go to /Library/Preferences/System Configuration
Move all the files from the System Configuration folder to the Trash.
Now on your iPhone and iPod tap Settings / General / Reset / Reset Network Settings
See if Safari will load pages.
If not, on your Mac, go to System Prerferences - Security.
If the Firewall is turned on, turn that off. Restart your Mac, Try Safari again.
Since you can access the net with 3G, it's got to be your Wi-Fi.
System Preferences / Network / Assist Me is where you find Diagnostics.
Make sure all the light are green. If not, click Continue.
iOS: Troubleshooting Wi-Fi networks and connections
AirPort troubleshooting guide
AirPort Quick Assist
-- When you post for help, please tell us which Mac OS X you have installed. Thanks! -
Powerbook won't connect to the internet via Ethernet?
Hi
Just recently, my 1.5 GHz powerbook won't connect to the internet with an ethernet cable. It connects fine at home when it's connecting through the airport, but then I try to use it with the ethernet cable it tells me that "Ehternet may not be able to connect because it has a self assigned IP address" But I didn't assign it an address, OS X configured it. Thanks in advance for any help.And your settings in:
System Preferences/Network/Show: built-in Ethernet/
(Tab): TCP/IP; configure IPv4 is set to "DHCP"? -
MacBook won't connect to the Internet V10.5.8
My Mac book won't connect to the Internet. I've tried deleting then re-installing the air port in the network window as well as moving the system configuration folder to the trash and restarting. Both with no effect. Can anyone help?
Hi, this has worked for a few...
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK. -
My mac won't connect to the internet without a ethernet cable please HELP!!!!
My mac won't connect to the internet without a enthernet cable and when I go to Network Prefrences and go to airport and try to connect that way it dosen't connect and it says: AirPort 2 has the self-assigned IP address 169.254.201.215 and will not be able to connect to the Internet. PLEASE HELP
Try letting the router assign an IP address. In System Preferences, click the assist me button for help.
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4)
Wireless Diagnostics - About
Also try turning off Bluetooth -
My computer won't connect to the Internet
I just moved home and my computer won't connect to the Internet. All my other apple products do but there is just an exclamation point where my airport symbol is. How can I connect my computer to my Internet?
Some of these you may have already tried.....
Change your router channel. Sometimes this is all you will have to do.
Power cycling the router. Read the router's user manual or contact their tech support for instructions.
System Preferences/Internet & Network/Network
Unlock the padlock
Locations: Automatic
Highlight Airport
Click the Assist Me button
In the popup window click the Diagnostic button.
System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.
Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.
http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
No internet connection (wireless)
Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
Delete all extra entries that you find.
Place a check mark next to "Remember networks this computer has joined."
Other resources to check into:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
Configuring 802.1X in Mac OS X Lion and Later
Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load
Netspot
How to diagnose and resolve Wi-Fi slow-downs
Pv6 troubleshooting
What Affects Wireless Internet?
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
If using one of Apple's Airport routers, read its user manual or post in its forum area.
If using a 3rd party router, read its user manual, contact their tech support department/website or post in its forum area. -
My MacBook Pro won't connect to the Internet, but my phone and PC will.
My MacBook Pro won't connect to the Internet. My iPhone has no problem doing so, and neither does my PC. I think it's something to do with my DNS, but I'm not sure. My network connections say that both my Ethernet or FireWire are failed. What's wrong with my MacBook? Is there a simple way to fix this?
Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router.. Any idea how to fix this?
Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.
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