Airports disappeared from airport utility

While trying to add a 2nd airport express (new type, old type added already) to to my airport extreme based wifi network (to extend it) all 3 have disappeared from the airport utility. The wifi network has of course gone to. Stuck now, tried soft reset of base station. Where to start anew?

Called Apple for support (as the new airport is under guarantee). 1 hr 40 mins later all sorted. Need a supervisor to talk me through it though. Neil - what a star!!
Need hard rests, downloading the older Airport Utility, & ano all 3 are up & running well. Very satisfied

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    UPDATED VERSION:
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  • Airport Extreme keep disappearing from airport utility

    Hello,
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    I'm sorry to say that I've had this exact same problem.  It's very frustrating because I lose the ability to stream to appletv and also to use wireless printing... the two main reasons I bought an Airport Extreme and got rid of my old router.
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  • Airport Extreme randomly disappearing from Airport Utility

    Dear All,
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    Thanks,
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    I had the same problem. I figured out what the problem was when I answered the phone while I was using the computer. My 2.4ghz phone matched the freq with the AirPort, and it killed it every time the phone was on. It took me a few months before I figured it out. Try making a call when you can see the signal meter on the computer. If you don't have a 2.4ghz phone, ask your neighbor. It could be their phone.

  • Time capsule disappears from airport utility and finder while wifi still works

    I am connected through my time capsule as wifi router.
    Sometimes, while connected to the TC's wifi, the time capsule disapears from the finder and from the airport utility.
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  • Time Capsule disappears from Airport Utility, need to restart to find it.

    I got a new Time Capsule for Christmas. Our household was using a D-Link router. The network was working fine for a Macbook, iMac, 2 x iPhones, PC Laptop and desktop. The two laptops are upstairs and connect wirelessly to the Time Capsule and an airport Express connected to stereo is set to extend the network.
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    I just purchased a new Airport Time Capsule 3TB (ME 182 AM/A)
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  • "Allow this network to be extended" has disappeared from latest Airport Utility

    I bought the new Airport Timecapsule (the vertical one) and have the latest version of the Airport Utility. Under "Create a wirless netwrk" there used to be a checkbox that said "Allow this network to be extended" As best I can tell, that option no longer exists (at least with the latest Airport Timecapsule). How does one extend this network? I have been using another Airport to extend my network and would like to continue extending it.

    "Allow this network to be extended" is automatically enabled (and hidden) in the newer versions of AirPort Utility 6.x, so there is no setting needed for this.
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  • I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear and the setup menu says there is an error. Any idea of what is happening?

    I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear from the menu and the setup menu says there is an error. I tried using the wireless connection, and also the cable, but none worked. Any idea of what could be happening?

    What are you setting it up as.. join wireless network .. the very worst setup, it will disappear.. reboot the whole network in order modem. router TC.. clients and it will likely reappear.
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  • I have accidentally "disconnected" from the Internet in Airport Utility. How do I reverse what I have done?

    I have accidentally "disconnected" from the Internet in Airport Utility. How do I reverse what I have done? I clicked on the globe and clicked where it said "connected" and now it says "disconnected" HELP!

    markwmsn, In the Airport Utility on my iPad I clicked on the globe at the top of the screen and over to the side there was the word "Connected". I clicked on it and it changed to read "Disconnected". At that point I started having Internet connection problems. All of the extremes (2) and expresses (6) I have spread throughout my home at first were green, but then began to either turn yellow, like the globe had, or disappear from the screen. Even though the globe remained yellow I went through the house and reset all the other devices. I was sure the problems were caused by my clicking on the word " Connected" and changing it to " Disconnected". I clicked on "Disconnected", but nothing happened. I called and wrote my ISP to ask them to reset the server serving my home. I got a call few hours later telling me that there had been an outage in my area, so I began thinking that perhaps there had been a coincidental occurrence of me clicking "Connected" and there being a service outage in my area. Needless to say I've decided to never click that word again for fear of the problem really being my actions.
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