AirPrint Issues

Hi,
Desk jet 3520, Belkin router, iPads.
Worked fine after initial setup but if you leave the printer alone for a while, the ipad will no longer 'see it'. I need to reboot the printer or router to make it available again and even then, it may not work.
Tried a static IP. (Informed router not to use this particular IP for DHCP. DNS, gateway etc are all set correctly; the same as the were in auto). I can print to the print with eprint- so the Internet connection is fine. The iPads can 'see' the printer, but when you select it, the loading spinning wheel just stays next to the printer name and it never allows you to begin printing.
Not sure how to resolve this?

Hi @RASB89, 
Welcome to the HP Support Forums.  I see that you are having connectivity issues when trying to print from an iPad to your Deskjet 3520 printer.
If the spinning circle icon will not stop this indicates that the connection does not provide internet access.  This is expected behavior if you are trying to connect the printer’s wireless direct network.  This information can be found in the Printing from an Apple or Android Mobile Device with HP Wireless Direct document.
I’ve also included the Printing Over a Wireless Network with Apple's AirPrint FAQs document.  It has a section dedicated to the question “What if a 'No AirPrint Printers Found' message displays on my Apple device?” and a section titled “What if I experience problems when I try to use AirPrint?”.  Please check those sections to see if there is any of the troubleshooting steps that you haven’t tried. 
Lastly I have included the Apple AirPrint: The Apple Mobile Device Shows the Job is Printing but the Printer Does Not Print document.  It has many of the steps that are mentioned in the previous documents but it never hurts to be thorough.
Please let me know how it goes.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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    onpointsystems wrote:
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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