AirSAMStateMachine.c 1913 103

Hi,
I'm using Treo 680 in China, and try to Activesync with my company's email in Sweden, which is using outlook 2007 email server.
but I keep getting the same error message: AirSAMStateMachine.c 1913 103
There was a problem with syncing. Can't connect to server. Please check your network or server settings and try again.
I even try to use some of the changes from this forum like put the email as:
Domain name\Username
However it still doesn't work.
Our server need to use proxy server, so the set up is much more complicate.
Have anyone encountered the same problem before?
Post relates to: Treo 680 (Unlocked GSM)

The answer to this in not pretty but, in a nutshell, your Exchange administrator is going to have to update the certificates on the mail server.
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=65,E=0000000000854089060,K=8474,Sxi=11,Case=16733
Message Edited by Tribbles on 02-08-2008 11:30 AM

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    Regards,
    Satish.

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