Airtunes: Audio drops out, but song file is still playing

Ive had a recurring problem that is getting worse, when using airtunes within my home.
I will be playing a playlist, or just a row of songs, & it will start fine.
Then, when a song completes (and only when it completes, not in the middle), & the next song is supposed to start, there is no audio.
BUT: the song will show it is playing (track time increasing) within itunes.
If I pause the song & hit play again, the audio comes through.
This does not happen between all songs, but will drop off fairly regularly (sometimes after multiple songs).
There is no intermitent dropouts, just the exact way I described above.
I have several airport expresses set up to distribute audio in my home.
Given the way the problem occurs, Im assuming its a software problem & not hardware or wifi, ie: its a uniform problem, not intermitent or something that would appear to be a "connection problem".
Very annoying. No updates to hardware or software have helped.
Any similar problems & answers out there?

have the same problem. Been maddening. I did play with the MTUs a few weeks ago. That seemed to work, moving the MTUs of my NAS and Mini to Jumbo 9000. Only later my printer on the same ethernet network killed the network (non jumbo support). I don't know what to do -- very frustrating, especially since the only thing to stream flawlessly are internet radio stations.
My setup:
1) Airport Extreme - DHCP, NAT
2) Gig Ethernet to NAS (iTunes Music), Mini (iTunes App and library files)
3) Playback to Airport Express from iTunes using AirTunes (wifi)
Music drops for 3-4 songs ...though song itself is playing. I hit pause and it plays without any problem. AE appears to be 2010/11 version. 8.02.11N, but not 5ghz new version.
Driving me nuts.

Similar Messages

Airtunes audio drop out solution that worked for me! :)

setup is DSL modem, AEBS main base station (software v5.6), AE (software v6.2), AE is in WDS mode as a remote base station. I am running OSX 10.4.3, and all software (itunes, etc) is updated current as of 6Nov2005.
using airport admin utility, i set both base stations to "g only" and still had audio drop outs. Then I left both of them on g only and set both of them on channel 5, (was on channel 10 before.) no airtunes drop outs!!
I have been audio drop-out free for a few days now and am cautiously optimistic- enough to post my solution. hope it works for you, too!

Thanks Bryan! Glad to hear you found a solution that works for you. Your suggestions are also among the many solutions previously posted in the mother of all discussions on this topic found at:
Muhannad Al-Khurafi, "Audio Drop while using airtunes", 10:38pm Jul 21, 2004 CDT

Audio dropping out, but video fine. Please help!

For the past week or so i've been having this issue where after so many minutes of watching tv the audio will cut out from that channel, but the video will remain the same. If I change the channel the audio is fine, but eventually it will cut out. I then can go to a THIRD channel and, sure enough, sound will drop eventually. It's not the TV because I was watching DVDs all day and it was perfectly fine. I don't have surround sound, it's not hooked through a receiver or anything else fancy. It's just a straight connection from the box to the TV via an HDMI cable. Any help would be greatly appreciated.

That might be fixed by doing the following
There is a special setup menu that you can enter, that is NOT part of the regular set to box menu settings. To get there:
Power off the Set top box -> Select -> Menu.
On STB's with no select or menu buttons, on the remote press STB Power OFF -> OK -> Menu.
You will see a white screen and an all text menu called USER SETTINGS. Use the arrow keys to move around.
Scroll down to a line that says "ADDITIONAL HDMI SETTINGS" and hit a right arrow to get into the next level of the menu
There is a sound setting called AUDIO OUTPUT It says AUTO Scroll to it and change it to L-PCM.
Exit out of the menus, power the unit off and power it on again

Audio drops out of movie but not menu

I have an iMovie that I burned to disc successfully via iDVD. Then, I went back to the movie, made one small text change to a title page, resaved, and tried to burn again. Since then, I have lost the audio every time I try and burn the DVD again.
What's odd is that the movie audio drops out, but the menu audio is still there. Also, when I 'preview' the movie in iDVD, the audio is working just fine. I have five songs in the movie.
Any ideas?
Thanks so much!
(These are iMovie 6 and iDVD 6 btw.)
iMac G5 Mac OS X (10.4.7) 2.1 GHz, 512 MB Memory

After you made the change in iMovie, did iDVD ask you to update the project?
First go to iMovie and "extract audio" This is often a catch-all for some audio issues. Close iMovie.
Then go back to iDVD, open the project - if iDVD asks (and it should) choose "update" Then "delete encoded assets"
Then use "Save as Disk Image". This will do everything but burn your DVD - it will save the encoded project to a .img file. After iDVD is finished encoding, double click on the .img file, and it will mount like a drive. Use the DVD player application (it may launch on its own) to view the image.
If this .img file has good audio, then burn the image with Disk Utility (in your Applications/utiltiies folder - see Disk Utility help for how to burn the .img file)
If this still has audio that drops out, I'd suggest building a new iDVD project with the edited move.
John B.

Preview Files Suddenly Go Missing, Render Entire Work Area Crashes Premiere, Audio Drops Out

I opened a Premiere Pro project I was working on earlier today and it said it couldn't find the preview files, searching my system found that the files didn't exist.
Rendering my entire work area brings up the "render window" but nothing happens, if I press cancel Premiere freezes.
Started getting a strange situation error ( 26 ::139 ) in After Effects at the same time that Premiere lost the preview files and the crashes started happening. It disallows me from editing any dynamically linked projects. In Premiere the DL's just show up as "Media Pending" clips indefinitely. Importing the compositions in AE into a new project didn't fix the issue either.
The three problems above started happening all at the same time, was working through a color grade using Red Giant software when it started happening.
Also audio drops out on playback randomly in Premiere Pro, tried various audio drivers and hardware, none entirely eliminate this problem. Sometimes the audio will cut out and "burst in" distorted very loudly, which is disturbing, even when my work area is rendered. This problem has been around since I started using PP CC.
I can provide more info soon or if people want more info pls let me know, I'm very tired and I need to get this issue resolved for tomorrow, in the mean time hopefully someone can point out a general fix for these errors or knows a few workarounds. Tried reinstalling PP and AE, no luck.
Computer is a Windows 7, 64-bit. i7 950, 12gb RAM, GeForce GTX 650, programs installed on a separate internal HDD, media files on another internal HDD. But these same issues (minus the audio dropouts) was also cropping up on a core 2 duo 13'' macbook pro.
Regards,
Zach

Hi Arjun, thank you for your help.
Though that didn't work either. At least the timeline will playback but as soon as I try to render my work region or export any video Premiere freezes.
I removed all dynamic linked files as well, that didn't seem to change anything.
Something I noticed -- the render bar on the timeline that is usually yellow for edited clips that have no FX on them is all red, nothing is yellow (or green). This is a 4 minute long edit on a music video, nothing extraordinary.
I tried creating a new project and dragging a few clips in and editing them, everything went normally and I could render and export the clips. Just any rendering done on any version of this music video edit I'm working on crashes the program.
Also recently had a problem where I opened the music video project and the song that I imported (.mp3) all of a sudden has no waveform or sound coming from it. Dragging it back into the project doesn't fix it either. Workaround was using a .wav copy of the song.
Zach

Audio drops out for a second at the start of the song

I have an 8gb Black Nano 3g. My first time syncing I added songs, video, and photos.
The problem I am having is after selecting a song through cover flow the song will start playing and around the 17 second mark in the song the audio drops for a second then it comes back on and continues playing. At first I thought it was the song file, but it was happening to multiple songs. I also verified the tracks on my computer were fine.
I updated the firmware and Restored the iPod software.
Since my iPod had all of my media wiped out I added back only music and tested it. It worked perfectly, no more audio drops. I listened to it all day just fine. Last night I added some new video clips and photos. Audio drop out problem has now returned.
After work I am going to remove the video files and test it again.
Has anyone else noticed this issue?

Yes I have the same problem, actually I'm guessing everyone has the same issue but everyone hasn't realized yet. Problem occurs just after the the backlight turns off.
After many hours of troubleshooting, I realized the cause is syncing photos.
Tried resetting iPod & and restoring many times, tried different computers (with different new test iTunes/iPhoto libraries), problem occurs with both iLife 2006 & iLife 2008.
Took back to Apple Ginza store in Tokyo for testing and a different iPod nano 8GB 3G has the same issue. Staff believed it was a firmware issue and filed a report. A few days later 1.0.1 firmware was released but still didn't fix the issue.
I have yet to file a bug report with Apple myself.
My screen also seems to be rotated about 1mm.
Andrew.
"I have from an early age abjured the use of meat, and the time will come when men will look upon the murder of animals as they now look upon the murder of men."
-- Leonardo da Vinci

Audio keeps dropping out. Orignal file audio is ok.

Audio keeps dropping out. Orignal file audio is ok.

What version of Premiere Elements and on what computer operating
system is it running? Version 13, PC with Windows 7
     What are the properties of your source media? Do not understand what
you are looking for. But hare is some info
     Length 00:01:23 Size 311MB, Frame Width 1920, Frame Height 1080,
Frame Rate 29 frames/sec, data rate 29977kbps, total bitrate 31616kbps
     And, if possible, please tell us the brand/model/settings of the
camera or device that recorded the audio. Canon 70d, default settings
     Is the audio a separate audio file or a component in an video audio
file? Component of video
      What is your project preset? default
      Also I was able to reload orginal file and there was no audio drop
out. But I need to understand what can cause this issue. But when I
load this file into Power Point
     I am also having issues playing the saved file (for view on
computer). The audio drops out after about 20 second, video continues
to play. This did not happen with the orginal file that had the audio
drop outs in premiere. What dropped out in Premiere also dropped out
in Power Point.
     If needed I can send you the file.
     Thank you for your quick response
     Ron

Is itunes 8 fixed (audio drop out)?

itunes plays fine for a number of tracks and then the audio drops out completely at the beginning of a new song despite the interface appearing to be playing as normal.
This was the major pain - even though it only took a pause and restart to get the audio back - it happened so frequently. I should point out that this may be related to my airport Express network, but it went silent on both my external speakers and my computer.
I found a number of posts outlining the same problem but no solutions that worked apart from one great one (sorry, can't find it now) which confirmed it was a problem with itunes 8. True enough, after exhausting every other avenue, i have reverted to itunes 7 and the problem has disappeared.
The problem is that I have lost many other upgraded features so can anyone advise me as soon as this issue is resolved in a more up-to-date version of itunes so I can upgrade without the problem returning.

Unfortunately, this is a known problem which Apple seems to be brushing under the carpet. Communication problems using Airtunes has been affecting a lot of users here. Try following the procedure outlines in the sticky of this forum entitled ' Solutions for AirTunes Issues in iTunes 8', and hope for the best. If that doesn't work, I guess you're in the same boat as the rest of us, and will have to wait till Apple sorts out this problem.

Audio dropping out during playback in timeline

Hey everyone,
I've dug through these forums and unless I just completely overlooked it I have not found a solution to this issue. I've listed my setup below and then have stated the issue I'm experiencing.
27-inch, Mid 2011 iMac
3.4 GHz Intel Core i7
16GB 1333 MHz DDR3
AMD Radeon HD 6970 1024MB
Running Mac OS X Lion 10.7.5 (11G63)
Currently working off of a portable 1TB G-Technology G-DRIVE via FW800.
Working in Premiere Pro CS6 Version 6.0.2
Editing in a sequence with settings:
1920 x 1080 23.976fps (also tried in a 29.97fps timeline with same issue)
Working with footage that is 23.98fps
Working with a combination of ProRes 422 (LT) and native H.264 Quicktime files strait from a 5D Mark 3.
The issue I'm having is during playback the audio will competely drop out. The video will continue playing on just fine but the audio drops completely out. All audio levels drop as well in the audio mixer meters so it truly is losing all communication with my audio layers in the timeline.
I read in other forums to go into Finder and delete out the .caf files, re open Premiere Pro, wait for them to be recreated then carry on. I tried this approach with no luck. Deleting the .caf did not change anything. Audio is still dropping out as I try to play through my timeline. The only way to get the audio back is to pause then press play again. I have 5 total channels of audio with only 2 of those channel active.
Any ideas on what is happening would be greatly appreciated. This is incredibly frustrating have to export out a video just to be able to watch it through.

Having this annoying problem also. Using the Space Bar to play timeline it takes pressing and holding to a count of three or trying press play three time in a row using the space bar to get ungarbled audio, or any audio at all in a normal uncomplicated sequence on the timeline.
Really annoying. Audio used to be so simple and untaxing to a sequence.
Adobe Premiere Pro CC 2014.1 release
8.1.0(81) Build
OSX 10.8.4
40 GB RAM
G Raid G Speed Q w/ ESATA connection
1920x1080 29.97 Progressive Scan Sequence
48Khz
Apple PRoRes 422
12 channels of audio/ only 2 of 12 monitored.
1/2 resolution on Program monitor
ADOBE.....WISH THERE WAS A SOLUTION?

Audio drop-out in FCPX with 1920x1080 & 2048x1240p @ 24p (codec Apple ProRes 4444 (Linear PCM))24p

Hi all...
I'm new to this forum.
Is there an audio issue (drop-outs) with FCPX (ver 10.1.2) for 1920x1080 24p, 1080p HD & 2048x1240 24p (2k) - note: films in FCPX are in codec Apple ProRes 4444, Linear PCM?
Very recently I've been working on a show reel and I have imported a file (short film) to snip out a section to add to the show reel.
I set the project to the film's settings i.e.. "set based on first video clip"...(1920x1080 24p, 1080p HD). When I play the film in FCPX the audio "hic-cups"..."dips to silence"..."drops-out" briefly (up to 0.5 secs in duration) and very frequently all the way through (approx 15 mins long film)...note: audio set is at stereo 48kHz. The audio monitors on the right hand side also show the dip taking place (if it's a long enough drop-out).
I also have a version of the film in 2048x1240 24p at 2k, again Stereo 48kHz...and this does the same audio "drop-out" all the way through. I'm unsure what other formats will create this problem i.e. higher or lower aspect ratios than those above.
Is this a software and/or OS issue? Or a hardware issue? Or both!?
About This iMac details:
iMac 27 inch: OS X ver 10.9.4
Processor: 3.5 GHz Intel Core i7
Memory: 32 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 780M 4096 MB
Fusion Drive 3.12 TB
Final Cut Pro X was bought & installed with this iMac back in Feb 2014
FCPX version: 10.1.2
Note also: I used Compressor (ver 4.1.2) to convert the files (movies) above to Apple ProRes 422 HQ, Linear PCM and the issue disappeared - the audio and visuals played with no problems. All films play with no issue when opened in QT player. They are also fine when exporting from FCPX. The issue only occurs (as far as I can tell) within FCPX when editing or playing the audio there.
Has anyone encountered this problem?
Kind Regards,
Hakan

Hi Luis,
Thank you for that.
Seems like you have a point about the "hardware" issue. I'm unsure (new to it all) at what data rate my (er...wonderful) fusion drive provides FCPX for smooth playback - or where I can find that info on the iMac. Playing back movies in the 422 HQ codec seems to have no issues (when I converted the movie from 4444 HQ).
But playing the full 4444 HQ, the picture is smooth, but the audio has these drop-outs - even with "best performance" option ticked. Interesting that the audio suffers, not the picture in FCPX - so not sure what's going on there. I also read - perhaps - that to play a smooth ProRes 4444 HQ movie in FCPX the data rate should be min of 500 Mbs (based upon About Apple ProRes) for HD movies and up (i.e. 2k). ProRes 422 HQ needs a data rate of 220 Mbs - so that is my upper-limit to smooth video&audio playback with the current system I have, I guess.
Does anyone recommend a fast USB3 or Thunderbolt drive (500Mbs+) where I am able to run 4444HQ movies with no issues to picture or sound (away from the fusion drive)?
KR
H.

Audio drops out when following video to external monitor

When I play a sequence to an external monitor, the audio drops out for 2 to 3 seconds after changes on the video track, and then pops back in with no interuption in video output. It doesn't happen at every cut, but it's consistent in the places it does. I thought it might be caused by the size the project has become. So I exported the sequence as a quicktime file, closed the lage project, opened a new one and exported the new file and played it and it happened again, even though there were no edits. It doesn't occur at all when I turn off external video, and play it on the computer. I connected a new firewire from the computer to my DV deck, restarted the computer, but it keeps happening.
Is it that the dramatic change in color, light and compostion crowding out the audios ability to follow the video through the wire?
I'm completely stumped. The next step will be to open the computer and try to blow any excess dust out. I do this periodically anyway, and my last time was two months ago, so I'd be surprised if it works.
Maybe the G4 with 2G processing power can no longer handle the program, but it shows no sign of stuggle in any other way.
My clients are starting to grow restless.

Thank you so much X & Paul, for your suggestions. Although they didn't solve the problem, they kept me hopeful enough to continue my quest for an answer. After exhausting all effort to find the problem in the audio, I decided to focus on the video. So, I tried correcting the excess luma on the consolidated QT movie, and suddenly the problem was fixed. Because of the different levels of correction I'd need for each and every cut in the original sequence, and the precious time it would take, I'd planned to save it for the color correction stage, a mere 2 weeks away. I remembered how illegal white would often cause the image on some monitors, specifically consumer TVs, to waver for a second. But this was happening all the way back to the DV deck's audio meter, so I never expected it to be a luma issue.
I assume that the outdating capacity of my G4 played a part, but I wanted to write back with my thanks, and to impart my illuminated wisdom to the next perplexed soul.
Thanks again,
jesterhead

Audio drops out of Premiere Pro CC2014

Working on an older Mac Pro running Mavericks, the audio drops out suddenly. It can be from initial launch of a new project, or one in progress while you're in the middle of an edit session. And when I say "drops out", it literally goes entirely away, no output to speakers and no internal metering within Premiere. The only indication that you actually have audio on a clip is the drawn waveforms on the files themselves in the Source window or on the Timeline, plus you know the media that you're working with. I've tried to move the media cache files to a different location, delete them and make the project re-conform audio and indexed files, but the only thing that really works is to shut down completely and let it sit for about 10 mins. Too quick of a re-boot and it comes up the way you shut it down, dysfunctional, and a restart definitely will not work. Any ideas anyone?

TGlen,
Can I get the specifics of your Mac and any third party hardware that is connected including drives and capture hardware? FAQ: What information should I provide when asking a question on this forum?
Thanks,
Kevin

UPDATE: Audio dropping out in places after publishing MP4 in Captivate 7

UPDATED: Bumping this up thread, in the hopes someone will see it and reply. No one has any suggestions? I'm really struggling with this and getting super frustrated. Anyone from Adobe reading this? Thoughts? Thanks in advance for any help that can be provided.
I've had this issue on other tutorials I've done, but today I'm at my wits end.
I have a short presentation (3 slides - about 2 1/2 minutes total). The slides were imported from PowerPoint. The audio was recorded directly in Captivate. I've made sure to leave a bit of silence at the beginning and end of each slide.
The audio in preview is perfect. When I publish as a SWF or HTML 5 files, the audios is perfect. Unfortunately for me, I need the output to be MP4. When I publish it as an MP4, on the second and third slides, the audio drops out in several places - the first slide is fine. it does not occur at the beginning or end of slide, it's sporadically within the audio.
For instance, it will be something like this "First look at the feed display (in the middle of the) page. It's divided into (three) sections. In the (federation feed section) you'll find the (activity), and updates across the interoffice (user base), in the My Feed section you will find a filtered set of (discussions based) on your interests."
The words in parentheses would drop from the audio. I've force republished 10-12 times today. Each time, the audio chooses to drop out different words - occasionally the same.
There seems no rhyme or reason to what's occurring. Help! I'm on a really tight deadline.
Can you recommend any fixes or settings that may help this? It feels like a crap shoot - I just keep trying different things and hoping that eventually I'll get something usable.
Thanks for any help or suggestions you can provide.
PS I've also copied the slides into a brand new project and had the same result when publishing.

Have either of you tried deleting the preference files and then running a disk repair?
Quit iDVD.
Locate a file named com.apple.iDVD.plist and get rid of it. iDVD will create a new one the next time it runs. Empty the trash and run a permission repair using the Disk Utility.
The files can be found here:
-->/Users/YourName**/Library/Preferences/com.apple.iDVD.plist
Sue

Audio Drops Out at End of Imported Clips

Hi, Guys,
I have read everything and tried everything, but I can't find a solution to something which seems like it should be obvious:
I am in the process of uploading some TV programs to YouTube. I am using iMovie '11 to cut them into chunks of less than 15 minutes each. When I import the material into iMovie from a file, iMovie automatically breaks the source material into ~5 minute clips. For some reason, the sound for the last half-second or so at the end of each clip is automatically muted by the import process. Needless to say when I cut the clips back together in an attempt to recreate the video stream as it originally was, there is a half-second of audio drop-out marking the spot where the clips are welded together.
How can I get this to stop???
I notice that the advertising makes a big point of 'iMovie HD' allowing the user to adjust the length of the clips that it cuts source material into during import. Please tell me this is not a work-around for this problem 10 years after-the-fact!
Thank you.

I used to have a saying which I applied to John Cage's compositions:
"He's got nothing to say, and he's saying it. And that's BS."
Faceless capricious corporate censorship is good HOW?
As regards iMovie '11 muting a short bit of audio from the ends of clips, it turns out to be the beginnings of the clips:
My prior post uncovered a very different problem in my process. (At the time, a virtually non-existent process!)
Now I have learned my up the learning curve to the point where I am beginning to actually use some of the functionality in iMovie '11. Unfortunately my original observation of "a bit of sound" (50 to 100 milliseconds) disappearing between clips is still a problem. Here are 3 minimalist examples in the form of short test vids: {Just click "Play all". Titles projected over the vid list what you are hearing. The "about box" (YouTube "Description:" field) contains even more detail.}
http://www.youtube.com/viewplaylist?p=7E219251FC3C5FEC
I can now characterize this problem in more detail than I could previously:
The first 50 - 100 milliseconds of sound are squelched in the beginning of a clip when it is uploaded to YouTube from iMovie. This is NOT a YouTube transcoder issue. Reloading multiple copies of the same clip into iMovie yield the same result there: Dead sound between clips.
This demonstrates that iMovie chops the first ~50 milliseconds of audio off of the beginning of a vid when it "shares" (exports) it. Apparently the missing audio in some way becomes an "attribute"of the clip (like a crossfade transition that you can't remove from the beginning!), because attempts to trim the squelched audio off of the beginning of the clip meet with failure; the "bad leading edge" stays with the clip, even after the apparently offending segment has intentionally been discarded.
I checked the audio gaps with Audition, and, while I was guessing 50 - 100 ms, it turns out to be exactly 52 milliseconds of audio is squelched at the beginning of a clip. (I tried to display the image of the spectral & time-domain response here, but I can't figure out how to upload TIFFs into this forum.)
I am sure this must be the result of some simple default setting in iMovie which automatically adds a "style" or something to my vid clips upon export, but I have tried everything I can find, and, if it is, I haven't managed to reliably turn if off yet.
N.B. if I remain inside an iMovie editing session, and paste pieces together into clips without exporting the clip, or interrupting the session (as I did to produce the test vids), everything is fine. But as soon as I save a clip, the first 52 ms of audio seems to irrecoverably disappear. That continues to hold true no matter which frame in the clip subsequently becomes the new beginning.
Please forgive my iMovie newbie ignorance, but: How do I get it to STOP???
Thank you.

Audio drops out while video continues to play just after making a cut!

I've been using Adobe Premiere Pro for a few months now and I use it to edit my YouTube gameplay videos. Here is everything I am doing in Adobe Pr:
1. Create new project
2. import my raw gameplay video (m2ts file)
3. import my wave sound file (my commentary)
4. Put them on the time line and play the video (it works then)
5. make a cut somewhere and the GAMEPLAY audio drops out not the video or my commentary.
The same thing happens in Adobe Premiere Elements as well. Should I convert my m2ts files to MP4 or AVI or something??? Please help

Last week, this song played fine on the burned copy.
Is this problem now showing up in the iDVD preview mode? Or is it with subsequent burned DVD's?
Go back to your project in iDVD. Go to File>Save as disk image. This will create a file that can be viewed on your computer's DVD player. The disk image will show you how your project will appear when played on a standard DVD player. See if this problem is repeated. If everything is fine, go ahead and burn the DVD using Disk Utility.
I hope this helps.

Airtunes: Audio drops out, but song file is still playing

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