AJA Kona Support in Premiere CS5.5

I'm new to Premiere, and I've encountered some unexpectedly poor performance that I'm currently attributing to my AJA Kona 3, but I'm wondering what I can do about it. I downloaded a trial of CS5.5 and installed the latest AJA drivers (9.0.3) and Adobe plug-ins (9.0.1). Here's my system configuration:
Mac Pro 4,1
2 Xeon 2.93 Ghz
16 GB RAM (10 GB allocated to PP/AE/AME)
OSX 10.6.5
AJA Kona 3
No CUDA-enable GPU
External RAID storage array w/ fiber interface
I'm working with a mix of source materials - XDCAM EX footage, ProRes 422 or Animation graphic renders, DVCPro HD or Uncompressed captures - all at 1080/59.94i
For starters, sometimes I have clips that shouldn't have to render that begin stuttering or failing to play, but after I stop and attempt to play that portion again, it works fine. This becomes very problematic during Export to Tape operations, when it can play through most of a sequence then hang up at the end. It seems most prone to this when switching between video codecs in the same sequence where they are not marked with any render-indicating color. I assume this means the Kona is handling those clips and should be able to play them without any problems. Is there some configuration issue I should look at that will address this? Maybe RAM allocation?
Secondly, I can't figure out how to output timecode via the 9-pin RS-422. It seems that Premiere is not sending any timecode information to the Kona, because when I enable timecode overlay from the AJA Control Panel, it doesn't show anything. If I open a Quicktime file using AJA TV, the timecode will display as expected. Is there a configuration option within Premiere that I'm overlooking? Not offering TC output seems like it would be a major oversight, so I'm assuming this is something I simply can't figure out.
Third, I'm experiencing an odd issue when scrubbing the sequence to find edit points in the audio. When I scrub frame-by-frame, it seems that the audio being played is always from the frame I just scrubbed FROM, not the frame I scrubbed TO (i.e., the current frame). This is not intuitive, and also not how Premiere works in non-AJA sequence presets. I'm assuming that this is just an AJA bug, but wanted to mention it in case I'm overlooking something.
I know this is a lot for one thread, but I appreciate the community's time, expertise, and help. I really am excited about working with Premiere instead of FCP, but these issues can be frustrating.
Thanks,
Josh

Post this message at the link below. You will target your quiry to some folks that should be able to help you. Have you called tech support at AJA? If you are serious about resolving this issue that would be a good thing to do as well.
http://forums.creativecow.net/ajakona

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Does anybody know something about quadro fx 1800 support fo Premiere cs5 ?
It`s very important to me. Premiere cs 4 supports fx 1800 if you have elemental accelerator.
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Look here: http://forums.adobe.com/thread/609054?tstart=0

ASIO support in Premiere CS5

Hoi all,
I have an interesting problem.
I installed the trial version of the Premium Production Suite CS5
Everyting works fine.
Just to be clear on this.
I do have audio, on my computer and in premiere and it works.
But now I want to configure my audio hardware and set my soundcards ASIO driver and guess what... its not there.
This is what I did...
In Adobe Premiere Pro, choose Edit > Preference > Audio Hardware. The default driver appears in the Input/Output Device menu as Adobe Default Windows Sound. If an ASIO driver supplied by the sound card manufacturer is installed, it is also appears in this menu.
well, it does not appear in the menu.
Strange because, in my CS4 it works correctly.
There I can select my soundcards ASIO driver and it works perfectly.
So I can choose between Premiere Pro WDM Sound and Creative ASIO.
In my CS5, I only get to see the Premiere Pro WDM Sound setting.
And thats a pain in the ... you know what lol ... because now I'm not able to use my 5.1 surround system in Premiere pro because I'm only able to use my front speakers wich makes it very difficult to mix audio in a 5.1 surround enviroment.
I have a Sound Blaster X-Fi Fatal1ty Professional Series soundcard with the latest drivers installed.
and just to be clear on this.
It works perfectly in CS4 and even in other programs like Magix Samplitude 11 Pro.
Just not in my CS5
Hope someone has some ideas on this one.
Thanks in advance
Fred

Good to know that I'm not the only one with this problem.
Maybe something that can be solved with an update.
In Soundbooth however I can choose my Creative Asio driver.
So I started to go thrue all the relevant software and started to compare my CS4 and CS5 programs.
This is the result:
Premiere Pro CS5 can't see the Creative ASIO drivers (works in CS4)
After Effects CS5 can't see the Creative ASIO drivers (works in CS4)
Soundbooth is able to see the Creative ASIO drivers (also works in CS4)
At this point I even tried to install ASIO4ALL.
Premiere Pro CS5 is able to see the ASIO4ALL drivers, so I selected this and configured the settings, but when I start to play audio in the timeline in a surround setup the output channels are wrong:
Left = Left
C = SL
R = Right
SL = C
SR = LFE
And there's no way in fixing this so that's no option and I un-installed ASIO4ALL.
maybe it has something to do with CS5 beeing natively 64-bit.
But at the moment I can't think of what more I can do.
I even started Premiere Pro CS5 as administrator. No change...
Going into adobes hardware compatibility list for CS5 programs, there's no hardware you can select.
So ...
Hopefully someone with Adobe picks up this problem and is able to fix it or is able to give a workarround.
Fred.

Audio Playback Issues in Premiere Pro 8.1.0 with AJA Kona 3

Hi,
I'm supporting a couple of edits running the latest version of Premiere Pro. The editors are experiencing some strange stuttering/glitching audio playback via the installed AJA Kona 3 cards, manifested as follows:
When scrubbing using keyboard arrow keys for any prolonged period of time, audio either begins to stutter or fails to playback (despite there being activity on the audio monitors within the software)
When playing audio with unrendered effects (nothing too challenging, unrendered titles etc.), the audio will occasionally not play at all or will begin to stutter also.
Specs are as follows:
HP z800 running Windows 7 64-bit
2 x Intel Xeon X5650 CPUs
32GB RAM
512GB Samsung SSD
nVidia Quadro 4000 (latest drivers installed)
AJA Kona 3 (latest drivers installed)
Wacom Intuos 4 tablet (latest drivers installed)
Storage is a SMB share connected via a dedicated 1Gb/s ethernet link (Intel PRO 1000 card) and media is largely DVCPRO HD 100 wrapped as OP1a MXF, with corresponding sequence settings.
I've played with various RAM and Playback settings (including setting the AJA video playback buffer to 'minimum' as suggested on another thread regarding audio playback), but the problems persist. Is there anything else I can try, or more information I can provide?

Since it worked with CS5.5, check with Blackmagic to see if they have updates for CS6
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I will be purchasing a new editing computer in june. I'm switching over from Final Cut Pro on a Mac. Why am I switching? For a lot of reasons, but suffice it to say, CS5.5 is really looking like a time saver, and seems to make good business sense overall. And being independent, I don't really care about conforming to any one dogmatic camp (FCP or Avid, and the like).
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Actually I am trying to get an answer to your 10 bit question via the I/O device currently. I am verifying if the I/O device is independent of the OGL 10Bit query Adobe does for the 10bit draw or if the I/O device passes the query. If not then do you have to have a Quadro card installed even with the I/O devices. Once I have the info, I will post it for you.
The AJA drivers before the 5.5 update did not work completely with the hardware acceleration, so an AJA card would slow the MPE performance down if using an AJA preset and the card. I am unsure if that is still the case with the new 5.5 version however they don't show an update for 5.5 on their website. I would call and talk to AJA on that one.
The MPE does not support Multi GPU so the 590 would be slower than the 570 or 580.
The 990X is worth it if you work allot in AE or overclock. Also what codec is the 3D material you will be working with?
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ADK

Premiere Pro Audio Slipping with AJA Kona LHI

I have noticed that when I run Premiere Pro CC (Latest updates) My audio playing back on the Kona and on the desktop will progressively slip out of sync when my Kona LHI card is enabled through the video output options. The sync issue goes away when the card is unchecked. The initial release of PRCC did not have this problem, but when the updates were issued soon after, the slipping issue cropped up. Anybody have these problems? Any suggestions?

I realize this is a year old but was this issue resolved?
For what its worth I've had/have similar problems with Premiere Pro CC and the AJA Kona LHi card. Just call AJA support 1-530-271-3190 and speak to their tech support gurus. Their folks are awesome. I just tell them what I'm trying to do and they will stay on the line and help until you can get things running again. No fees for customer support, nothing to register for... just call them and ask for help and they will!
I wish more companies operated this way.

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Welcome to the forums!
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but I did something goofy.........Open to any and all suggestions.
Figure out what you did goofy and then do the opposite.
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The optimal RAID solution are the ARECA raid controllers. If you want a total engineered RAID solution one of the Areca outlets can do that for you. Another total systems solution is probably available from ADK VideoEditing, they use an also good line of RAID controllers from Intel which are actually manufactured by LSI
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New AJA Kona Drivers 10.1 are out

New AJA Kona Drivers 10.1 for Premiere Pro/Avid/FCP are out . If you are running CS5 you still need the Adobe Plugin drivers 9.1 . http://www.aja.com/support/konaNEW/kona-3-3x.php

Yay, so glad to hear it. I posted on creative cow under the AJA KONA Mac and received this response yesterday. As always, thanks for posting updates lasvideo!!
Forum: AJA Kona - Mac
User Name: walter biscardi
Post Subject: Re: LHe Plus & Premiere CS6 success?
Two of our systems are LHi boards with zero issues to report other than we cannot lay back to tape properly yet. Though the new drivers released today promise to address that problem, we haven't had a chance to download and test yet.

New AJA Kona drivers for CS6

New AJA Kona drivers for CS6 are posted for download.
Link to PC version.
http://www.aja.com/en/support/kona/pc/kona-3/
Link to Mac version
http://www.aja.com/en/support/kona/mac/kona-3/

Yay, so glad to hear it. I posted on creative cow under the AJA KONA Mac and received this response yesterday. As always, thanks for posting updates lasvideo!!
Forum: AJA Kona - Mac
User Name: walter biscardi
Post Subject: Re: LHe Plus & Premiere CS6 success?
Two of our systems are LHi boards with zero issues to report other than we cannot lay back to tape properly yet. Though the new drivers released today promise to address that problem, we haven't had a chance to download and test yet.

AJA Kona Support in Premiere CS5.5

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