Ajax submit failed: error =403, Forbidden why can't I sign in anymore?

I just bought my HP 6700  I had setup an hpeprint account and now I receive this erro message(Ajax submit failed: error =403, Forbidden)
I was trying to scan to my email [Personal Information Removed]   didn't work   so itried to my  HPE account   [Personal Information Removed] didn't work
went eprintcenter.com to sign in   ...and got     ..Ajax submit failed: error =403, Forbidden
I have no idea whats wrong or how to fix it
can someone help?
Tom
[Personal Information Removed]

I just had the same problem - was trying to sign on using a tablet w/android
Had to change browser to chrome browser then was able to sign on
Hope this helps

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