Ajax submit failed: error = 403, Forbidden

Hello,
I try to connect to the eprint center, I enter my email and password and I get the above message. If I press "I' don't remember my password", the OK button is not pressed.
What can I do? Any help?
This question was solved.
View Solution.

Hi,
Please clear browser cache OR use different browser and try again.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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  • What does "ajax submit failed: error = 403, forbidden" mean when trying to sign up for eprint?

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    Hope you are doing well and welcome to the HP Forum.
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    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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    View Solution.

    Hi MWG sorry to learn that you are experiencing this issue;
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    RobertoR
    ▼
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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    I just viewed the website on my computer, and it appears to be working okay on my end. It's possible that there's a setting in your web browser responsible for what you're seeing. I would recommend trying the following steps:
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    2. If that doesn't work, try resetting Internet Explorer's default settings by clicking "Tools" (on the top menu bar), "Internet Options" (usually at the bottom of that list), "Advanced" (far-right tab), and "Reset" (towards the bottom-right of that box). After resetting the defaults, try viewing the ePrint Settings area again.
    If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

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