Akamai download manager failed

Every time i download and try to instal the Akamai download manager, it attempts and then tells me it has failed and to contact someone. Ive been trying to do so, and still havent managed to download my purchase in quite a while. Please help. Thank you!

None of these solutions provided applicable to the error I am recieving.

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Problems to Download Dreamweaver CS4 with Akamai Download Manager!

I want to download Dreamweaver CS4 Italian Windows Trial version.
I have Internet Explorer 7, PC with OS Windows XP x64bit Corporate, Core2Quad Q9650, Motherboard MSI P45Platinum with Ethernet 10/100/1000,
4GBRAM,3 HDD 500GB WesternDigital,Nvidia GeForce 9400GT.
I have installed "Akamai Download Manager ActiveX" control asked on the top of window popup.
Clicked Yes:Installation confirmation.
But I have tried to click the button "Download" and just one window with this message appears and disappears immediately:
Per scaricare il software è necessario installare Akamai Download Manager...
Problemi di download?
Assistenza per il download...
Il sistema non dispone dei requisiti minimi per eseguire Akamai Download Manager.
(The system doesn't meets the minimum system requirements to run Akamai Download Manager.)
I can't download anything. Why?
I have disable Pop-ups Blocker, and disabled also Anti-Phishing Filter.
Disabled also Antivirus and the Firewall.
Set and lowered Security Protection from Tools>Internet Options: to "Medium"; and also, another time, set to "Personalized" with all the controls
switched to "Active".
Set Privacy>Settings>"Accetta tutti i cookie"(lowered to full bottom).
I have read this Akamai Download Manager FAQ:
-"Nothing happens when I click the download link"
If nothing happened after you clicked the download link, either your pop-up blocker or a high security setting on your web browser may have stopped
the Akamai DLM window from opening.
If you have a pop-up blocker enabled in your web browser or in your Internet toolbar (such as the Yahoo! toolbar or the Google toolbar), you will
need to disable your pop-up blocker to start your download. For additional information, and for instructions on changing your security setting, see
the "Akamai Download Manager system requirements" (ServiceNote kb400530).
Note: The download manager can sometimes take up to a minute to load. Please allow time for the initial loading before assuming there is a problem
Thus, I have followed this rules in Akamai Download Manager System Requirements:
Internet Explorer 7
1) Access your Internet options from the Windows Control Panel (Internet Options) or by selecting Tools > Internet Options in Internet Explorer
2) Select the Security Tab
3) Click Custom Level
4) Scroll through the list of security options and set:
-ActiveX controls and plug-ins > Download signed ActiveX controls > Enable or Prompt
-ActiveX controls and plug-ins > Run ActiveX controls and plug-ins > Enable or Prompt
-ActiveX controls and plug-ins > Script ActiveX controls marked safe for scripting > Enable or Prompt
-Downloads > File download > Enable
-Miscellaneous > Allow script-initiated windows without size or position constraints > Enable
-Scripting > Active scripting > Enable
5) Click OK
6) Click OK again
But nothing changes.
On my PC I have also this installation: "J2SE Runtime Environment 5.0 Update 5" and "Java(TM)6 Update 15".
But the download doesn't start at all.
1) How can I do to download Dreamweaver CS4-Windows-ITALIAN language?
2) Is it possible to download 364.8 MegaBytes without Akamai Download Manager?
Please Hurry!
Horsepower0171.

another option you may have is resettofactory
start- run- type:
cmd
press enter
type:
cd c:\program files\common files\research in motion\apploader
press enter
type:
loader.exe /resettofactory
press enter
please perform a backup first
test your browser before you restore your backup, and to be ssafe I would do a selective restore
open DTM, go to backup/restore- advanced
top left click on file-open
find your backup, it will load on the left side
you current working BB will be on the right side
transfer ONLY the absolute important databases from the left to the right(address, cal, phone logs, messages, sms, tasks, memo)... dont do any that you dont know and dont do any OPTIONS ones
Message Edited by drizzt09 on 07-13-2009 08:40 PM

How do I get past the Akamai download manager?

I am trying to download the Adobe X Pro trial using Firefox. When I hit the Download Now button it sends a popup box for Akamai download manager. I hit the "Save" button but it will not automatically start the trial download after the manager is loaded. What do I do next to get the free trial version?

I would recommend reviewing Troubleshoot Akamai Download Manager 3 | Trial products - http://helpx.adobe.com/tech-comm-suite/kb/troubleshoot-akamai-download-manager-3.html for assistance with installing the Akamai download manager.

I can't install Akamai download manager on IE 11

Hi,
I'm trying to download software from msdn.microsoft.com. Connection is far from ideal and direct download is not an option. I've read about Akamai Download Manager plugin (the installer should appear when I press download button) but I've never
saw this installation notification. F12 development tools with IE9 emulation doesn't help. Please cold you advise me with this issue.
I already tried different combination like disable/enable "ActiveX filtering", disable/enable "Enhanced Protection mode", ...
Thanks!
Best regards,
Alexey.

Somehow I've managed to start downloading using Akamai Download Manager. It looks like the trick was to set "Document mode" _AND_ "User agent string" to 9 version in F12 dev tools (previously I did it only for "User agent string")

Akamai Download Manager doesn't work

I'm trying to download Windows Server 2012 final release using IE9 on Windows 7 64 bit and I never get the prompt to install the Akamai ActiveX. Had similar problems trying to download the Windows 8 final release a couple weeks ago. Back
then, I got the Akamai thing to appear once, and then never again. Never had this problem with the old Microsoft file download manager. So I'm now downloading the iso directly using Firefox. Sigh....

Hi,
Mine is a different but related issue: OS-X 10.9 Host, and the Akamai download manager will not install. My intention is to download the .ISO and spin up a VM to do my evaluation, but am experiencing "NO JOY".
Any assistance is greatly appreciated.
Based on what I'm reading, the download manager can only be used in IE:
http://technet.microsoft.com/en-US/subscriptions/bb153537.aspx
Since you're not using IE, try the 'Direct download option' mentioned here:
http://technet.microsoft.com/subscriptions/dd464803.aspx
If this doesn't answer your question, I'd recommend starting a new thread to make sure that your question actually gets seen. Adding on to an already answered thread can cause your post to go unnoticed.
Don't retire TechNet! -
(Don't give up yet - 12,950+ strong and growing)

Purchased Adobe Photoshop Elements 13 for Mac on line. Followed for instruction the email I got. Pressed download. Now a second screen appeared with possibility to press Akamai Download manager. Do I press it?

Do I have to press Akamai Download Manager after I did the following?
Bought Adobe Photoshop Elements 13 for Mac on line. Followed for instruction the email I got. Pressed download. Now a second screen appeared with possibility to press Akamai Download manager. Do I press it?

Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha

Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find! Where to look? Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere

Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find! Where to look? Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere..when click on Install says Adobe already running...Really? Where is it?

restart you computer and use finder to check for downloaded/installed files.

Akamai Download Manager

I tried several attempts at downloading my CS4 Premuim Suite from Adobe's Licensing Manager's website with no success. I got the 85% progress bar on the connection in the download manager before it just quit working all together. I then had little success at downloading the file when it gave me an error that the file I was trying to download was not available. I spoke with three different technicians on three different 30 minute phone calls and no success. The only suggestion I received was to download the trial versions from their downloads page, install the trial versions, and when I launched one of the programs to just plug in the serial number that I purchased. That all sounded great, until I tried to download the trial versions and ended up with the same issues. After talking with my on site IT manager we both came to the conclusion that there might be an issue with our firewall. We tested a download from our home computer with no firewall and it worked. Our IT manager discovered that there is a header in the file that our firewall is seeing as a bad or malicious file and it is blocking it from completing the download. So to everyone who is having the same trouble and frustration with the Adobe Download Manager, you may want to try to check your firewall settings or try downloading it to a computer that is not networked with firewall protection.

You might want to troubleshoot Akamai Download Manager. http://helpx.adobe.com/tech-comm-suite/kb/troubleshoot-akamai-download-manager-3.html
Else, you can use the below direct download link and download PSE 11 on your machine.
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
Make sure to read the download instructions carefully.
Hope that Helps!

Adobe Downloading Adobe Photoshop Elements 13 MultipleLanguages Windows The Akamai Download Manager has encountered an fatal error: File not found.

I am trying to download the trial of PSE 13 which consists of two files. The first downloads ok but on the second I get this message:
Downloading Adobe Photoshop Elements 13 MultipleLanguages Windows
The Akamai Download Manager has encountered an fatal error: File not found.
Same thing happens if I try to download the files individually and also in different browsers. Any ideas?

Me three. I have been trying for hours, and have used three different browsers.
I have just noticed that the URL it is trying to use is looking for ...win32.exe under a directory called win64. That sounds like a stupid typo mistake. I manually modified the URL to this instead (and it downloaded something)...
http://trials3.adobe.com/AdobeProducts/PSE/13/win32/PhotoshopElements_13_LS25_win32.exe
Now I just need to figure out how to install the product manually using the two downloaded files!?!

CS4 and the EVIL Akamai Download Manager

Hi, I purchased CS4 and am now unable to download the product!
Can anybody help me? .....pleeeeeeeez
I was able to download all the downloads except the 3.7GB main download.
I have tried in Firefox 3, IE 6, IE 7, Opera.
I have tried on 2 different computers.
I have downloaded the latest Active X components and latest Java platforms for both IE and Firefox.
I have enabled cookies, javascript, popus, ads.
I have disabled all firefox plugins, firewalls and antivirus.
I have checked with my ISP that I can in fact download such big files.
I have successfully managed to download CS3 in the past.
I have plenty of disk space and RAM.
The error message I receive in Firefox reads as follows:
Download Manager Fatal Error
Could not find the requested file on the server.
Contact the author of the page that contains the link. This download will be canceled.
I have wasted so many hours this trying to get this to work. Also spent a long time on the online chat to support with no success. Trying to contact Adobe over the phone is impossible - whether I try in the morning or evening - the response is "office hours are 9am - 5pm" ...whenever that is!? Clearly its not referring to GMT or the USA time zone. Technical support via the website - well, will see if they ever respond to the case I opened there.
Right now I'm really really hating this Akamai download manager. Anybody know how to get a NORMAL link to download so I can use my normal download manager?

dont worry any more with cs5 its realy easy and realy high speeeeeeeed downloading and you can use your own download manager
just visit
https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop
just click download
or just put this two link to you download manager or browser
http://trials2.adobe.com/AdobeProducts/PHSP/12/win32/Photoshop_12_LS1.exe
http://trials2.adobe.com/AdobeProducts/PHSP/12/win32/Photoshop_12_LS1.7z
dont worry any more

Downloading with Akamai Download Manager ?

Is there anyway that i can download Acrobat 8 Professional free trial without this Akamai Download Manager or adobe download manager ?
its pissing me off i can't downloading with it , I read the help and i followed the instruction but i still can't .
why don't they just put a link for people who want to download with ADM and other link for normal download ?
and it says "providing the ability to resume large downloads"
i dont need this ability, i got a fast internet.
software like this should be used 5 years ago not now
also there are many software providing the ability to resume the downloading.
anyway bak to the topic, plz if anyone know how to download without ADM plz let me know how ?
thx for reading

Hi
I had exactly the same problem with the crappy Akami download manager, my way around it was to copy out the url from the url tab found in the Akami manager (next to status) directly in to my address bar and downloaded direct. For me it was url found below...
http://trials.adobe.com/akdlm/pub/esd/trial/Acro8trials/AcroPro80_efg.exe
Hope this solves it mate

Can't download Flash CS5 with Akamai Download Manager!!

I'm working at a company which has high security environment.
Akamai Download Manager starts to download a trial Flash CS5. However, it stops quickly and downloads nothing (zero byte).
I want to download a trial Flash CS5 without Akamai Download Manager!!
Is there other ways?
thanks
Shigeru Nakagaki

Try without Akamai, there should be something to click for that...
But if you don't see any way to do it for some reason, this thread could help.
http://forums.adobe.com/thread/647218

Can Acrobat XI trials be downloaded directly, instead of using Akamai Download Manager?

If you are having issues downloading Adobe Acrobat XI trials using Akamai Download Manager, you can download directly in a browser. Follow the instructions here:
Download Acrobat XI trials directly

Thank you for the link, and for going to the trouble of making it available.
Please don't think that I'm intentionally making things more difficult than they have to be. But as someone who recently passed his Security+ test, I cannot accept. Even if scanned by AV software, I cannot run the risk of there being anything malicious in the file.
NOT THAT I THINK YOU WOULD!!! I don't! Mind you, I just cannot take that risk, especially since this is for work (I'm a federal contractor.)
V/r,
^_^

Can't download ColdFusion Server 11 without Akamai Download Manager??

WTF, Adobe??
Why are you insisting that I use the Akamai Download Manager (which I never trust download managers) in order to download anything???
Based upon advice of others, I have attempted to bypass it by clicking on the "File 1 of 1" link. But that doesn't give me the CF 11 installation file. It still links to "Adobe ColdFusion 11 - AkamaiDLM.exe".
WHY CAN'T I DOWNLOAD ANYTHING WITHOUT THE DLM????????????????????
^_^

BlueDragon is better than ColdFusion? HAHAHAHA
In all seriousness:
The download manager is in place because the ColdFusion install file is
rather large and to give the quickest download times, it's hosted
through Akamai CDN. This allows the best global download speeds.
However, as it's a large file, the download manager makes sure all the
right pieces come down in the right order. It's not an intrusive
application.
DW
WolfShade <mailto:[email protected]>
Tuesday, March 10, 2015 10:41 PM
>
Can't download ColdFusion Server 11 without Akamai Download
Manager??
created by WolfShade <https://forums.adobe.com/people/WolfShade> in
/ColdFusion/ - View the full discussion
<https://forums.adobe.com/message/7275920#7275920>

Akamai Download Manager deleted...

I deleted Akamai Download Manager after installing Premiere Elements 8. This has proved to be a big mistake! Later, when I tried to download the additional content, the download just hung. It appears that the Download Manager won't reload for whatever reason. Does anyone have any ideas?

Direct HTTP download links are also now available in your store download area as "Alternate Download Method" right below the download manager links.
This is enabled for the Flex version of the store and will be enable shortly for the HTML version of the store (for those users that don't have the latest Flash Player installed).
If you want to clean out you download manager installation and start over, here are the cleanup steps depending on what browser you were using:
Firefox Java applet version cleanup
On Windows, Java applets are cached by JRE and are accessible through the Java or Java Plug-In Control Panel. To clear the cache and remove the Akamai Download Manager, do the following:
Open the Java or Java Plug-In Control Panel.
In the General or Cache tab, click View.
(General tab only) In the Show: Combo box, select Resources.
Delete files with the format dlm-java-****.jar.
Clear history of any partially downloaded files:
Delete the contents of folder below using the command prompt
C:\Documents and Settings\<user profile>\Application Data\Download Manager
Internet Explorer ActiveX version cleanup
1. Delete all these files from "c:\windows\Downloaded Program files\
DownloadManagerV2.inf, DownloadManagerV2.ocx, Manager.exe
(please do this via command line available via the Start menu then Run, type 'cmd'
2. Delete all the contents of this folder: C:\Documents and Settings\<user profile>\Application Data\Download Manager
3. Clear out the browser cache and history
karen

Akamai download manager failed

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