Aktivierung Adobe Digital Reader funktioniert nicht

Sehr geehrte Damen und Herren
seit nun mehr Wochen versuche ich ihren Adobe Digital Reader Edition 2.0 zu aktivieren.
Habe sogar ein neues Passwort angefordert, welches mir gemäss ihrer Orderbeschreibung korrekt als geändert bestätigt wurde.
Trotzdem kann ich den ADRE2.0 nicht aktivieren. Es erscheint immer die Meldung "E_AUTH_NOT_READY".
Ihre Supportseite liefert diesbezüglich keine Information
Ich bitte um rasche Unterstützung, denn die Bücher, welche bei Thalia angefordert habe, sind korrekt bezahlt, aber nicht brauchbar!!!
besten Dank
MFG
E. Rüegg

Éste es el foro de Reader; el de Digfital Editions está aquí:
http://forums.adobe.com/community/adobe_digital_editions

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