AL BPM work items and tasks

Question

Hi,
I am a newbie with AL BPM, and am trying to use it for a project. We are trying to manage breaks for incoming events. An event could have multiple breaks associated with it and would be assigned to a user to resolve.
One of the key requirements is that the user would see only a single work item per event in the Inbox, but would see the break tasks in the detailed screen associated with it.
Can I use the AL BPM work item/ task mechanism to do this? Is it possible to display work items alone in the inbox, if it has multiple tasks associated with it?
Thanks in advance,
AB

Answer 1

Hi,
If you'd like each individual person to execute the tasks, you might want to have a Split-N activity (now called "Multiple" in 10g) to create a work item instance for each person and assign it to that specific person using "participant.next" logic (inside the logic for the Split-N, you'd need to assign the specific participant using "next participant" logic to the specific work item instance).
Following the Split-N, you could do the multiple task thing several different ways.
1. Using a screenflow, you could have them accomplish the tasks in one sitting in the various screens that would be associated with the screenflow's flow of tasks. If you go this route, you might want to add "Save" button functionality so they could save their work and return to the screen where the left off when they come back.
2. If the tasks are done in a specific sequence, you could have a series of Interactive activties following the Split-N with different screenflows. If you go this route, be sure to make the predefined variable participant property called "sticky" set to true so the instance stays stuck to the same participant.
3. If the tasks could be done in any order, you could have a Split following the Split-N with each of the branches in the Split going to a different task. You'd want to make sure you've assigned the original participant as the next participant for each of the branches going to Interactive activities coming out of the Split activity.
Hope this helps,
Dan