AL iMac marks on the LCD underneath the glass
For a few months I have noticed a sort of a stain in the upper left corner
of the screen.
At first I thought it had to do with the streak marks that I had
which were on the glass itself but inside. After inspecting this one more time
I found out that the marks (which are sort of brownish-burnt color)
are on the LCD and not the glass. Does anybody have this problem, and-or idea how to take care of it?
Take it in to an authorized service center.
There are no user accessible parts around the screen area.
My iMac G5 developed a tendency to develop moisture inside for whatever reason. It could be that when it was last put back together, there is something allowing moisture to condensate.
Similar Messages
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Dirty Black Blotches inside my brand new iMac screen, behind the glass
My brand new 21 inch iMac has some blotches in the screen. I didn't notice at first because my wallpaper is very colorful and has some blotch designs on it, but I opened a textedit document and the blotches are very visible on the plain white background. I tried wiping the surface of the glass with the cloth that comes in the iMac box only to discover that the blotch marks are BEHIND the glass!
Please HELP! :-O I tried calling the 1-800 apple support number for my country (Philippines) but the number doesn't work or is not supported by my phone company or mobile phone company. I took a picture of the defects and was hoping to email it to apple, but I cannot find a proper support email address on the apple.com site. Is there a way to attach them to this forum thread? It is quite frustrating and I don't know what to do.
What steps should I take to remedy this?Welcome to the Apple Discussions!
Apple Service and Support in the Philippines.
http://store.apple.com.au/asia/FMPro?-db=asiachannelweb.fp5&-lay=web&-format=%2F asia%2Fsvclocateresults.html&-error=%2Fasia%2Flocaterrors.html&-max=25&-sortfiel d=level&-sortfield=TradingAs&-sortorder=ascending&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8 =&c9=&c10=&c11=&c12=&c13=&c14=&viaProduct=3&country=Philippines&-find.x=58&-find .y=18
Dah•veed -
My iMac 2012 has grey marks/dirt underneath the glass?
I have had this computer for under 2 years and at the bottom corner of my screens are becoming dirty. And it's only getting worse. You can only see the marks when there's plain, light colour behind it. Has anyone else had this problem? Is there a way to get rid of it? Or will it cost a lot of money to solve the issue. The pictures don't really do it justice.
Thanks,
MattThis is all at your own risk of course , but you could remove the front glass very carefully (the magnets are strong and when you put it back it wants to pull the screen to the chassis of the computer with some force, so be prepared).
Here's a video: https://www.youtube.com/watch?v=SDciJHx4II4 screen removal is about 48 seconds in (I'm assuming yours is an iMac that has the glass screen that is not glued into position).
P.S. I have done this a couple of times to my two Macs without any problem and I've managed to clean away the grime - just go slowly and carefully. I used my satnav base as a suction cap and found it easier moving the glass from the top edge rather than the side. -
Dark water color kind of marks at the corner of my iMac, looks like burnt marks
hi, I REALISED there are some dark marks at the corner of my imac, and i dont know what it is,, it looks like water color on my LCD.. its obvious when its a white background
Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.
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I used Duplicate Annihilator to isolate dups in iPhoto on my iMac. At the end of its search, it told me it had marked the word duplicate in the comments / description field. How do I find and delete the marked photos?
File -> New Smart Album
Description -> contains -> Duplicate
will find them.
Then the keystroke to delete depends on which version of iPhoto you have. All the keyboard shortcuts are under the Help menu. -
When I start my iMac, instead of the regular start up screen I get an image of a gray file folder with a question mark in it. The image is flashing. What is this? mark
Unishape, you'll need to get out you're install discs that came with your Mac. See this article for help
https://support.apple.com/kb/TS1440 -
My iMac is completely unresponsive. Whenever I restart it, it's just a white screen with a flashing file folder with a question mark in the middle. What does this mean?
this means the mac cannot find the startup disc. which more times than not means you need a hdd replacement.
try starting holding the option key, then using utilities try to repair the disc. -
I am using a licensed CS3 Chinese Version and Illustrator shows question mark on the menu bar.
iMac, OS X Mountain Lion (10.8.2)$$$/_MBAR/Mnu showing in Menu Bar - IllustratorHints
Mylenium -
Not able to get rid of a Question mark in the Dock
A friend got stuck with a Question Mark in the Dock of his 4 year old iMac that was linked to an app not compatible anymore with his latest 10.8.2 version ( guess it was a Power PC app, before Mountain Lion, he was still on Leopard ). He apparently deleted the app and some dependencies manually ( instead of using App Cleaner & Co. ) and now whenever he is hovering over that Question Mark, even before being even able to pull it out from the Dock, the screen flashes up white and the Finder resets.
Is there a way to access the Dock through an element of his user library to get rid of that Mark, or even through a Terminal command ( not that I like to delve in there, but Terminal commands have helped me personally quite often ) ?
Does the Dock have a dedicated place in the Library's User Folder ? Couldn't find anything on my own Mac.
Thanks for any clue ....Right clicking on it is not even an option, just hovering over it seems to induce a "nuclear" reset of the whole desktop and graphic card on the iMac.
Have meanwhile found a possible solution by erasing the dock preference file in the user/library/preferences folder to reset the dock to it's default state. Will try this out through a Skype conversation with that Buddy.
Was seen here :
https://discussions.apple.com/message/16447109#16447109
Thank you for stepping in. Good to know that people are still willing to help in this community.
Greetz to the UK from France -
I took my iMac to be fixed and when I got it back, mail was not set, so I called Apple and they helped me set up mail. Now the new mail goes to trash and there is no number by the 'inbox' to tell me how many new messages I have. I cannot save a draft to 'drafts.' There is a large number by 'trash' (I think all mail went to trash - including drafts). When I send myself an emai, it goes to trash also. This is on both my iMac (the one taken in) and my MacBook Pro (same emails) which was not taken in.
I went to 'rules' but have no idea what to do there. There are no rules in the rule box. When I click 'add rule' it puts 'rule 1' in the rule box, but since that was not there when I took it in, I delete it to have an empty rule box.
Can someone pleasehelp me. I am completely stupid with all this. Do not under stand what is suppose to be set up in 'rules.'
Thank you so much,
ArudiNow new mail is coming to both computer's inboxes but there is no number on the stamp icon on dock to show number of emails on the iMac. Nor is there a number by either email address under MAILBOXES/inbox (sidebar) on the iMac. This number is showing on MacBook Pro.
I also can save drafts now on both computers.
Seems the Pro is fixed and the iMac is only missing the numbers on dock icon and by addresses in inbox.
Now that the problem is less, I feel i am wasting your time but will continue so maybe I can get those numbers back.
Two emails > AT&T email and gmail.
Apple's Mail program for email - yes, and gmail.
IMAP for both accounts.
Did not change mail configuration on MacBook.
The iMac and MacBook Pro have the same mail configuration except in Accounts/mailbox behaviours/store draft messages on the server was not marked on MacBook > it is now.
'Store junk messages on the server' was marked on one computer for gmail, but is unmarked on both now.
On the iMac, Accounts/Accounts info/Outgoing mail for gmail is smtpgmail.
On the MacBook Pro for gmail it is smpt.gmail.com (plus) my email address.
Rules/Add rule window, on the MacBook third line is 'Any Recipient', on the iMac third line is 'From."
The last box on that line has my email address on the MacBook.
The last box on that line has the last address I sent an emil to (last night), on the iMac.
On the last line on iMac, no box was selicted for 'to mailbox' > I choose 'inbox' because it is on the MacBook Pro.
Now I have a Rule #1 and am not sure I should have because there was no rules marked when I took the computer in.
Thank you. I relized I had done the labeling wrong when so much of my question appeared twice and no one else's did. I know how to do it now.
Thank you so much,
Arudi -
I have ? marks on the dock on my eMac now ++
Hi,
My eMac had been running a bit slow but also my keyboard may odd sounds (clicking) and typed very slow and I could not open folders or even .pdf files on my desk top, I did make adjustments under System preferences under keyboard and mouse (delay etc) some how that got corrupted and that seems to have corrected it
My eMac specs=
(eMac 1.25 ghz 1GB ram 80GB HD (all stock from Apple Education Store) and running
OSX 10.3.9)
I ran Disk Warrior , no change and no major issues reported (other than may have been repaired) , I ran applejack (twice)ran Disk utility to verify and then repair permissions and then applejack AUTO for a deeper run (?thats when the ? marks on the dock showed up (when You move the mouse over the ? mark it identifies what it is and when you hold the mouse down over the ? mark it says on all three of their names and to look in finder(may not be the exact term)The ? mark items are WMV player (found it using file find) , other two are IDVD and iMovie HD (using file find I could not locate as a application itself, most (using DVD and Movie under two file find (individual) search's (results= were
in the library as pkg or mpkg , I am running Omni Disk Warrior now to see if the show up, I did locate DVD player (my eMac has a CD-RW and DVD reader not a super-drive so I can not burn DVD's but baffled as to what is transpiring (I have the Ilife install install disks if needed that came with the eMac and the Operating system disks and the utility disks that came either with the eMac or with the Apple Care that I purchased. (*Note this eMac has a replaced logic board
it did fail (under warranty) and was in that serial number , time frame where the boards failed regularly, mine just went black screen one day, sure I would like a new computer but I am not in the market nor $$ ready (I hope they cut the Imac prices down but thats wishful thinking) (never know)
* One Thought (though I did not make these applications/files such is ? invisible files (got that way some how? ) One other thing is in the very beginning fairly large symbols would show up on the screen at random (one frequent one looked like
a square root symbol or a division like symbol (though I was not hitting any odd combo of keys etc nor do I see anything like them on the eMac keyboard
has any one had this issue? or parts of it..ANY input would be greatly apprecited
Thanks
Peace and
puzzled in Ohio
ambienttalesHi,
(I guess I could have edited my original post but I found this (where else but Help on the toolbar and used "dock question" as my search tearm and this came back (as the first on the list)
The Dock contains a question mark icon (this was the title) and below the answer (only thing (unless I am misinterpreting the answer) is I did not delete the applications) and I am he sole user of this computer, we have 3 Mac's and one HP PC in the house on a network)
Omni Disk Sweaper did not find Imovie HD or IDVD (fragments yes and a .pkg (? installer
but in library/receipts)
I can do below but I need to reinstall fro the Ilife desk or ? use Subrasoft File Salvage which we have but ? not sure if the license is expired etc.
If you delete an application or document that has an icon in the Dock, the
Dock icon changes to a question mark.
To remove the question mark icon:
Drag it from the Dock.
To add a new item to the Dock, locate the item and drag its icon to the
Dock.
Thanks
ambienttales -
Help! As of today, my iMac will not boot up. When I turn it on I get a blank white screen then, after about a minute, a blinking folder icon with a question mark in the middle.
Find your original install disk, insert it and re-boot holding the "C" key during startup. It will take longer but should boot. Then you need to select Disk Utilityfrom the Menu Bar. Do a Repair Disk on your hard drive. When it finishes re-boot normally.
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Dust marks on the 'inside' of display
I have had my 24" iMac for just under a year. 3 months ago, I noticed strange dust-like marks on the inside of my display. They are definitely on the inside because i tried cleaning the display and they did not go away.
This suggests that the iMac is not air-tight, which is not really a good sign. Now I am left with these annoying marks.
It is not the end of the world - but disappointing seeing as it is not even a year old.
Can anyone suggest what I should do to fix this problem? Any help appreciated.
Many thanks.I would do it myself since it's me, as I don't trust Apple technicians to do any sort of cleaning. Everytime I took an Apple product in to the Apple Store for repairs for example, they always wind up back dirty, tons of scratches, fingerprints, etc.
Just don't use a toilet plunger or high adhesive tape, go with one or two small sized suction cups, a pair of latex gloves, and some preferably brand new microfiber cloths. Some compressed air would be a good idea as well.
Course if you don't feel comfortable about taking the glass screen apart, I would hand it over Apple. Just tell them you don't want any fingerprints or more dust in there than there already is.
Message was edited by: Nong Shin -
accidentally removed from,sharing and permissions the admin user,and now i do not when i find the home icon at my computer i do not have permmission,and the mac does not works properly,lots of question mark at the dock ,please help
I'm going to assume that since you deleted your hard drive and all its files, you had a backup, yes? If the backup has an OS (bootable clone), then you can boot into it by holding down the option key when you start up you iMac and choose the backup drive. Then use Carbon Copy Cloner or Super Duper to copy the files back to your iMac.
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I purchased a new MacBook Pro and when transferring files iphoto did not transfer. I have a question mark in the place of the icon. My pictures are in library but can't properly access iphoto. Thank you
Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff.
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