Alarm and Clock inappropriate in Thai language on Ultra Stamina Mode

Question

Hi support team,
I have found that letter of "Alarm and Clock " is showing inappropriate in either the first of Thai alphabet or vowel of "า".
-The first of Thai alphabet should show full name as "ก",not half of "ก"
-The vowel of "า",not half of "า"
Please refer the link :https://app.box.com/s/rfsph14jw4mmepk2rqsjc949v1cilpp4

Answer 1

Hi @Hampus and support team,
I can understand that.
Today Local support called me and sent me the email to repair and check software number as email below.I  will take a look what their answer is.
And this issue is also happening on UI (normal) mode as well.please find its screenshot below.
" Date: Mon, 25 May 2015 12:45:53 +0200
From: [email protected]
Subject: Sony Xperia Contact Center, Service Request: 1-19216390692
To: 
ขอบคุณที่ใช้บริการ Sony Xperia Support. คำถามของคุณได้เข้าในระบบเรียบร้อยแล้ว เลขที่อ้างอิงจะเป็นเลขที่ 1-19216390692. ทางเราจะตอบกลับโดยเร็วที่สุดครับ
กรุณาอย่าตอบกลับอีเมลฉบับนี้ เนื่องจากจะอีเมลดังกล่าวจะไม่ได้ส่งเข้าไปในระบบ
สำหรับการติดต่อครั้งต่อไปในเคสเดียวกันนี้ กรุณาระบุเลขที่อ้างอิงในหัวข้ออีเมลครับ: 1-19216390692
Thank you for contacting the Sony Xperia Contact Center. Your question has been registered and the reference number is 1-19216390692. We will get back to you as soon as possible.
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For future emails concerning this case please include the following line in the message subject field: 1-19216390692
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[THREAD ID: 1-8TSXXYJ]
-----Original Message-----
From: 
Sent: 25/5/2015 12:44:20
To: [email protected]
Subject: FW: Sony Xperia Contact Center, Service Request: 1-19216390692
Hi Support team,
Builder number:14.5.A.0.270,Current OS:Lollipop v.5.0.2
I did repair my phone,but still the same.
Please be informed that this issue also happens on UI (normal mode)mode .
All screenshots are provided here: https://app.box.com/s/rfsph14jw4mmepk2rqsjc949v1cilpp4
Thank you and hope to hear from your team soon.
Date: Mon, 25 May 2015 10:37:36 +0200
From: [email protected]
Subject: Sony Xperia Contact Center, Service Request: 1-19216390692
To: 
SupportSign upSoftware Update
Dear Ekkasit,
Thank you for contacting the Sony Xperia support centre.
As we talk via phone. Please provide your Software version 
Menu Setting > About phone > Build number
We recommend try to repair your phone via PC Companion as detail below. (All data will be lose)
Please back up all data before repair. After repair your phone please inform us back about this issue.
Sorry for inconvenience.
To repair the device software using PC Companion1.      If not already installed, download the PC Companion program from www.sonymobile.com/us/tools/pc-companion/, and install it on a Windows® computer.
2.      Computer: Start the PC Companion program.
3.      Under Support Zone, click Start. 
4.      Under Phone Software Update, click Start, then click Repair my phone, and follow the instructions on the screen.
For the latest news, information and product support please visit www.sonymobile.com.
To learn more on how we can support you, please visit our XperiaTM Care at www.sonymobile.com/support . if you require any further assistance then please do not hesitate to respond to this email or call our customer support on 02-401-3030 or 001 800 852 7663.
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Walaiwan Kosallawath
Sony Xperia Customer Services
Contact Us | Legal
Copyright © 2012 Sony Mobile Communications Inc. All rights reserved
[THREAD ID:1-8TSXXYJ]
-----Original Message-----
Sent: 22/05/2015 21:51:45
To: [email protected]
Subject: phone Question to support
From: <>
Subject: phone Question to support
Phone model: Xperia Z1
IMEI:
Message:
Regarding Alarm and Clock inappropriate in Thai language on Ultra Stamina Mode
Hi support team,
I have found that letter of "Alarm and Clock " is showing inappropriate in either the first of Thai alphabet or vowel of "า".
-The first of Thai alphabet should show full name as "ก",not half of "ก"
-The vowel of "า",not half of "า"
Please refer the link :https://app.box.com/s/rfsph14jw4mmepk2rqsjc949v1cilpp4
Please help.
Thank you in advance.
Additional information:
First Name: EKKASIT
Last Name: EKKANASING
e-mail: 
Phone number: 
City: Surin
Postal code: 32190
--Recipient: [email protected]
This mail is sent via contact form on Sony Mobile http://www.sonymobile.com/"