Alarm clock not working with external speakers

I have a first generation iPod mini. I have some playlists - but cant get the alarm to work! it switches on for a second, but it comes on paused so you dont hear the music. Then it shuts off
I am using external speakers, iBass, and i am wondering is there any specific way that you're supposed to shut it off so that it does not pause when it comes on?

can no one help? any ideas???
if you can't is there any email address i can send to apple about the problem?

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Audio output will not work on external speakers. Internal speakers will work. What do i do to replace audio output slot

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Alarm clock not working with external speakers

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