Alarm volume of iPhone 5 reduced when selecting own song

It had been working fine until recently - where I realised I was sleeping in - and now I understand why.
One of the great features of the iPhone 5 was that you could choose a song from your iPod function to wake you up. Fantastic. And it's been great.
The last few days however, not so much. And i've just noticed that even with the ringer volume all the way up - the alarm tone is signficantly lower when you choose your own tune. This isn't tune specific - i've tried a whole range of tunes - and they're all signficantly muted. Choose one of the preset alarm tones though, and it's LOUD, the way it should be.
That said, I really want to be able to choose my own tune - AND wake up.
Please advise. Any help much appreciated.

Having the same problem. But it doesn't always happen. Sometimes they sound sometimes they don't. When they don't work it is always when the phone is hooked up to the charger. I have it on silent, but I do not have the do not disturb feature engaged. I've been late three times since getting the new phone. Including this morning.

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Alarm volume of iPhone 5 reduced when selecting own song

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