Alarm volume way too low

Droid Razor Maxx, 2 days old.  Alarm volume is just barely audible if I put my ear next to the speaker.  Ringer volume seems ok and the speakerphone seems ok as well.  Yes, I've gone to settings volume and turned all of them up.  I also went to the alarm app itself and made sure it was all the way up also.
The alarm volume is only audible if you actually put the phone up to your ear.
Suggestions??

The cache was already empty and it (of course) didn't have a clear button.  Data had a tiny bit in it, cleared that.  Alarm volume was unchanged; still too low.
When I go to settings>sound>volume and move the alarm slider from the far right to the middle then back to the far right, the alarm sounds, but it is exactly the same volume....too low.
Factory Reset??  Doesn't that mean I get to spend a couple of hours setting the phone up again??

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