Alarms not shown on agent details panel

Hi all,
we are conducting experiences with SMC in our environment, and encountered a strange problem. The agent is up and running on a specific client, and we trigger an alarm on the client (e.g.: setlocator on).
The alarm properly appears in the panel "Domain Status Details", but when I select the alarm and click on details a new panel opens with the name "hostname Details", and on the alarm tab, but no alarm is shown there.... So I can't acknowledge the alarm, and also the action, defined in the attribute editor, is not executed.
To complicate things this happens on some clients, but on other clients this works fine.
The SMC server is a T2k with Sol10, SMC 4.0, the clients are t2ks, v440s, v240s with SMC4.0 AddOnV5 and patch 12768x-04, sol9 and sol10.
Any one any idea how can we solve this, what can be the problem? If you need any additional info, then please tell me, I'll provide it.
Many thx in advance!
Zoltan

Hi Mike and Bobby,
the agent log:
warning  Jan 21 20:51:11 agent         SNMP Report: 3.187.175.160:33599-2-1-5-espublic-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.2.0
warning  Jan 21 20:51:11 agent         SNMP Report: 3.187.175.160:33600-2-1-5-smcadmu-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.3.0
info     Jan 21 20:51:13 agent         loading module: dtable
info     Jan 21 20:51:13 agent         discovery oid 1.3.6.1.4.1.42.2.12.2.2.15.1
info     Jan 21 20:51:13 agent         module dtable successfully loaded
warning  Jan 21 20:51:13 agent         SNMP Report: 3.187.175.160:33600-2-1-5-smcadmu-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.3.0
info     Jan 21 20:51:14 agent         module dtable turning on as scheduled
warning  Jan 21 20:51:15 agent         SNMP Report: 3.187.175.160:33600-2-1-5-smcadmu-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.3.0
warning  Jan 21 20:51:17 agent         SNMP Report: 3.187.175.160:33600-2-1-5-smcadmu-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.3.0
info     Jan 21 20:51:18 agent         loading module: Config-Readerelp
info     Jan 21 20:51:19 agent         module Config-Readerelp successfully loaded
info     Jan 21 20:51:19 agent         initial module loading complete
warning  Jan 21 20:51:19 agent         SNMP Report: 3.187.175.160:33600-2-1-5-smcadmu-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.3.0
info     Jan 21 20:51:20 agent         module Config-Readerelp turning on as scheduled
warning  Jan 21 20:51:20 agent         DISCOVERY TABLE : /var/opt/SUNWsymon/cfg/agent-dtable.toe does not exist
warning  Jan 21 20:51:21 agent         SNMP Report: 3.187.175.160:33600-2-1-5-smcadmu-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.3.0
warning  Jan 21 20:51:23 agent         SNMP Report: 3.187.175.160:33600-2-1-5-smcadmu-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.3.0
warning  Jan 21 20:51:25 agent         SNMP Report: 3.187.175.160:33600-2-1-5-smcadmu-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.3.0
warning  Jan 21 20:51:27 agent         SNMP Report: 3.187.175.160:33600-2-1-5-smcadmu-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.3.0
info     Jan 21 20:51:29 agent         Sending warmStart and topoLicRefresh traps
warning  Jan 21 20:51:29 agent         SNMP Report: 3.187.175.160:33600-2-1-5-smcadmu-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.3.0
warning  Jan 21 20:51:32 agent         SNMP Report: 3.187.175.160:33600-2-1-5-smcadmu-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.3.0
warning  Jan 21 20:51:49 agent         SNMP Report: 3.187.175.160:165-2-1-4--0:0:0:0:0:0:0:0:0:0:0:0 1.3.6.1.6.3.6.1.2.5.0
warning  Jan 21 20:51:49 agent         SNMP Report: 3.187.175.160:165-2-1-5-esmaster-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.2.0
info     Jan 21 20:51:54 agent         ELPDAQ DEVICE: Scheduling PSN callback for 5 mins
warning  Jan 21 20:52:38 agent         SNMP Report: 3.187.175.160:164-2-1-4--0:0:0:0:0:0:0:0:0:0:0:0 1.3.6.1.6.3.6.1.2.5.0
warning  Jan 21 20:52:38 agent         SNMP Report: 3.187.175.160:164-2-1-4--0:0:0:0:0:0:0:0:0:0:0:0 1.3.6.1.6.3.6.1.2.5.0
warning  Jan 21 20:52:38 agent         SNMP Report: 3.187.175.160:164-2-1-5-espublic-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.2.0
warning  Jan 21 20:52:39 agent         SNMP Report: 3.187.175.160:164-2-1-5-espublic-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.2.0
warning  Jan 21 21:34:51 agent         SNMP Report: 3.187.175.160:32827-2-1-4--0:0:0:0:0:0:0:0:0:0:0:0 1.3.6.1.6.3.6.1.2.5.0
warning  Jan 21 21:34:51 agent         SNMP Report: 3.187.175.160:32827-2-1-5-espublic-0:0:4:da:40:ac:19:64:2:4:89:0 1.3.6.1.6.3.6.1.2.2.0
warning  Jan 28 11:42:11 agent         SNMP Parse error: -0-0-0--   0    2   28 30   10  6 df10 3b3b 0000 0000: snmp-mp.c(146)
warning  Jan 28 11:42:14 agent         SNMP Parse error: -0-0-0--   0    2   28 30   10  6 df10 3b3b 0000 0000: snmp-mp.c(146)
warning  Jan 28 11:42:17 agent         SNMP Parse error: -0-0-0--   0    2   28 30   10  6 df10 3b3b 0000 0000: snmp-mp.c(146)
warning  Jan 28 11:42:30 agent         SNMP Parse error: -0-0-0--   0    2   28 30   10  6 df10 3b3b 0000 0000: snmp-mp.c(146) Thx for your help!
Zoltan

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    Hello everybody,
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    After installing a distribution patch it is not shown in the software applet of control panel either as separate product nor as an update to the existing one, even if the "show updates" checkbox is on.
    Is a problem of the patch or general problem of LabWindows/CVI 2010?
    Regards,
    Marek

    Hi,
    Some packages don't show their exact version in MAX or in The Windows Control Panel. For example  LabVIEW 2010 with the F1 patch (2010F1).
    In MAX : Open Max. Look at the software versions. 
    Some packages show their exact version 
    One way to view the version :
    Please keep in mind the patches are typically released on a per issue basis and the primiary intent is to provide a fix that typically needs immediate attention.
    Houssam Kassri
    NI Germany

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