Album Art goes dark

When downloading songs from itunes, the first initial synch would be successful and would display the album art in both cover flow and album view. However after the second synch, the album art no longer shows up and is reduced to a black square in the album view and does not even have a representative square in cover flow..I've tried restoring the touch, which btw, takes 2 hours and the result is a brief restoration of album art, but then others would go dark and subsequent purchases from itunes are still plagued with the same problem. Obviously, purchases from itunes have the album art included already..so it's not an issue with importation of album art. Is this a known issue with the version of OSX on the touch? I'm at a loss on what to do..any suggestions? Thanks.

I have been having the same issue. When the convert higher bitrate songs box is checked, no album art. Not sure exactly what version it started happening with, but 10.6 sounds right. Unfortunately spent a lot of unnecessary time restoring my iPhone 4S, deleted & reinstalled iTunes before I found this thread.
Hopefullly a fix comes soon. As a music enthusiast, I like to have the artwork on my iPhone, and I loved the ability to fit more music on it by converting to lower bitrate

Similar Messages

Album art going away

Hey,
I have got an i pod last week and am still in my cooling off period,
the album art was comming up fine, i click the button to enlarge the art and its fine, but sometimes it keeps going away and showing nothing????
am i do something wrong??
help....

Hi folks!
Same problem here across the ocean. I would really appreciate any tip to solve the problem.
Let's strive for quality, Apple!

Album Art Going Haywire

Something very strange is happening lately. In iTunes, my album art shows up perfectly for everything. When I sync my phone, it seems to choose one cover at random and apply that cover to multiple other covers at random.
Even more strange, I have had instances where the artwork is correct for certain albums that are already on my iPhone but when I add new albums and sync, it changes the album artwork for albums that already had the correct artwork to something else.
It's incredibly frustrating. I've tried taking all my music off of the iPhone, re-syncing and then adding music back and it still randomly puts the wrong artwork on certain albums.
I've seen other people having similar issues but I don't see a clear cut solution here.
Any advice?

Hi folks!
Same problem here across the ocean. I would really appreciate any tip to solve the problem.
Let's strive for quality, Apple!

I am trying to import my cd's onto itunes on a new macbook pro. i can import the cd fine but can not get track names or album art work. after going into advanced it is just coming up with "CDDB information not available"

i can import the cd fine but can not get track names or album art work. after going into advanced it is just coming up with "CDDB information not available"
thank you

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

Album Art Madness! What's Going On? Thumnails Problems

1) I added album at to all of my tracks in my 'music folder' using itunes
2) Used Doug's AppleScrips for Itunes to embed the artwork
3) The icon on my music files changed from the itunes default grey background with a music note to display the album art when browsing my music files in finder
4) I copied my music folder with embedded artwork to my external HD as a backup
Every piece of software i've tried - itunes, traktor pro, songbird, vlc, media monkey (bootcamp), tag&rename (bootcamp) shows that the album art is with the file.
Yet...
1) If I copy tracks from my music folder to another location such as the desktop the file icon no longer dispays the album art on the icon - it is replaced by the grey itunes icon with the musical note.
2) If I rename tracks in my music folder the file icon no longer dispays the album art on the icon - it is replaced by the grey itunes icon with the musical note.
3) The backup I made on external HD no longer displays the embedded album art in the file icon
Despite this the music file seems to have the artwork attached to it when launched in the mentioned music software.
I have recently upgraded from leopard to snow leopard + the latest Itunes. Could it be a problem with preview? I really don't know what's going on, if my art really is embedded or what to do.
Hope You Can Help!
Thanks

1) I added album at to all of my tracks in my 'music folder' using itunes
2) Used Doug's AppleScrips for Itunes to embed the artwork
3) The icon on my music files changed from the itunes default grey background with a music note to display the album art when browsing my music files in finder
4) I copied my music folder with embedded artwork to my external HD as a backup
Every piece of software i've tried - itunes, traktor pro, songbird, vlc, media monkey (bootcamp), tag&rename (bootcamp) shows that the album art is with the file.
Yet...
1) If I copy tracks from my music folder to another location such as the desktop the file icon no longer dispays the album art on the icon - it is replaced by the grey itunes icon with the musical note.
2) If I rename tracks in my music folder the file icon no longer dispays the album art on the icon - it is replaced by the grey itunes icon with the musical note.
3) The backup I made on external HD no longer displays the embedded album art in the file icon
Despite this the music file seems to have the artwork attached to it when launched in the mentioned music software.
I have recently upgraded from leopard to snow leopard + the latest Itunes. Could it be a problem with preview? I really don't know what's going on, if my art really is embedded or what to do.
Hope You Can Help!
Thanks

My album art's going insane!

Everytime i update my ipod... some of the album art end up in the wrong songs, wrong artistes or is just static when i use my ipod! On the computer it looks normal but when i listen to songs i see the wrong album arts
I have to keep re-editing the album art...
HELP!

Thanks for the answers guys... as for the wiping out the Ipod clean suggestion, it's a little tedious and not to mention a little crazy too. Reason being I get this problem everytime I load new songs and their album arts so wouldn't that mean i have to keep wiping out my Ipod? I'll give the option thingy a shot and i hope it'll work... coz i'm sick of re-editing the Ipod everytime my new songs and their album art jumbles up everything! Thanks again guys!

How can I quickly get the same album art for all tracks on an album without manually doing them one at a time?

I am having trouble with album art linked to each track. My library is ripped from my own cd's and ITunes only provides some of the artwork from a find artwork search. The rest must be found and added one at a time manually from web. This process is tedious and time consuming for me. Is there a file in iTunes related to each album that I can just drop the art once and it shows up linked to all the tracks from that album when they play? I've tried selecting all songs from an album and dragging the artwork to the artwork window once in hopes of all tracks getting the artwork at the same time with no luck. Any advice for this paltry artwork dilemma would be appreciated. If Cassidy & Greene still owned this ******* child of SoundJam I know I would not be having this problem! HaHa...Thanks for any advice/help with this problem.

Thx 4 quick reply alexbird. Your method will work and after a little experimenting so will this: Just go to the album art view option and highlight the album you want artwork for. Drag the artwork from your album art web search page to bottom left hand album art window in iTunes and just drop it there. A small progress window then appears showing each album track adopting the dropped artwork one by one. It only takes 10-15 seconds for all of the tracks on your album to adopt the new artwork. I then went back and removed unwanted artwork(from the albums that had it) track by track from the get info menu. This goes pretty quick as you just pick track>get info>artwork>highlight art>delete>ok for each track.
This drag/drop to the album art view page has been the simplest and most effective way I have discovered to manually import album artwork into iTunes so far. Hope this helps someone else out there. Any other methods or suggestions to do this task added to this thread will be duly noted. Thx... Oh, I am currently using iTunes 10.5.1

Wrong Album Art 4 Certin Albums

When going thur the iPod on my iPhone I c a few albums with different album art(both thur coverflow & albums). But this does not happen on my laptop.Does anybody else have this problem? If anybody can help or give me an idea as to why this happens that would be a great help. Thanks a mill!

I was having the same trouble with album artwork being displayed on the wrong albums or not showing up at all even though it is correct and in place in iTunes. What i did to solve it, although a bit of a hassle, was to delete all of my music from my iPhone and sync it all back in groups of 60-90 songs at a time after the 1.1.3 update and now everything looks and works great. Hope this helps...

Why this new version of iTunes doesn't have Album Art or It didn't show up?

Why this new version of iTunes doesn't have Album Art or It didn't show up?
Also, in my iPod Touch 4th, it erase all album art from my iPod, then i tried to put again a new Album Art, ...download again from the image sites and still ...it didn't show up.? What a waste!
I waste all my time to set all album art on my iPod, then it just gone. kindly pls fix this issue. hate this new version of iTunes, so complicated.
The first thing i saw after i install new version of iTunes, it showed only music files. I don't know where to look for the old version of Sidebar. I keep on trying to look for it where I can see or any sign off button just to show up this stupid SideBar. Also, why i couldn't find? The "Menu Bar" is also hide!
Until i found out in "View" tab. Then i saw the Show Sidebar. Question? why do you need to hide that Side Bar? For what?. it is so so so complicated specially to those people who can't relate for this. (Also the button (from previous iTunes) to show the Album Art, now it's gone. I check every Tab, but there's no way to see the Album Art.)
Another comment. I download also some of my songs to my iPod, I wasted my time to collect all of my favorite music files. Also some are came from CD's and friends. I had all that favorite music in my iPod. Then the version iOS 5.+ came then I updated my iPod, another options to save files (iCloud) but I think there are something that I MISS about updating my iPod. Then suddenly I checked my iPod... all music (with Album Arts) are gone. All Apps are Gone. Videos as well.
If you don't know how to use that iCloud (with only 5GB storage), you'll gonna miss/lost everything.
Then I start all over again, i still have my BACK UP, good to have that. Now it's all set until I update the latest iOS 6. And another version of iTunes.
Then I realized my computer getting slow. I uninstalled it. My laptop started to work fast again. Then I download again the iTunes. So now I know, it has the ability to slow my computer. Everytime I turn on my iTunes, it hang. (Not Responding). Solution... CTRL+ALT+DELETE. Then every second time to open the iTunes, and it works. (it means, to open iTunes, need twice)
Then suddenly my laptop is not working. All my files has been corrupted. My Hard drive doesn't work properly. Now I don't have any stupid BACK UPs. My music files usage is 18 GB, only contacts, documents, notes, or some other files that can only fit to your "iCloud" not my 18GB music files and other photos. Your solution is to BUY more storage. Another COST! Another wasting time to set everything then need to pay more?
If you let your unit (iPod,iPhone,iPad) to export music to PC, or any mini SDcard to use as storage, it won't happen.
There is another....
It has Bluetooth, right?
Use less! Doesn't work. There's no way to use it.
All I need is to install an application to use your bluetooth. (for same unit or Apple unit only). And pictures only can send via Bluetooth if you an application.
Even if you go to "Photos" check if there's a way to send pictures? there is no way to send via Bluetooth, even Photos, Songs.etc. It can't even share some other friends (even they have own iPad, iPod, iPhone or same products) who has a unit with Bluetooth.
And the last.. only one port. there's no way to watch videos through HDMI. No HDMI port, no SD or any card slot. Must to buy their products.
Very costly!
I know (like iPod) it's very friendly to use it, but you must spend more money first before it can use.

Yes, the old album art view is gone, bu you can see the album art for a song that's playing by clicking on the art image and it will open a bigger view.
Everything else in your post is a waste. I'm not going to spend time reading it. If - and I repeat if, you have a question on how to get the best out of the new look iTunes, post it. But don't spend your time in long rambling negative rants.

This is definitely NOT your mother's Album Art Dilemma...

Alright guys, need some help. I was getting curious about winamp the other day, and I must confess, I left my beloved iTunes for a copy of my friend's Winamp Pro account. He put it on my computer and I sifted through all the problems that comes with using a new media player (some album art wasn't appearing anymore, some genres got messed up, etc) so I changed them all back to the way they were. About a week ago I was getting sick of winamp and wanted to get back to my old faithful iTunes. So I completely uninstalled winamp (started by going through the control panel uninstall, then noticed that the uninstall wasn't completely full, so I had to get advice from the winamp boards on how to completely uninstall winamp. Turned out I had to go into the system registry and delete some stuff, so I did so. Anyway, I THOUGHT I uninstalled everything... but it seems as though there's still a problem... I converted everything back to iTunes, and now some of my album art won't show up. So you're thinking: "Just select the songs, drag and drop the artwork and you're done," right? Wrong my friends. My iTunes was in pristine condition, everything was perfect. And now, for a few of my albums, the album art is no longer a differentiable parameter. In other words, I select all the songs from an album, click "get info," drag the artwork into the box, click "ok," and nothing happens... seriously... nothing. And I've tried going into each individual song and adding the artwork... Tried dragging the artwork into the lower lefthand box that shows album art (the one that says "drag album artwork here")... Pretty much tried everything...
So, if you decided not to read all that, here's the short version. My album art is no longer a tweakable parameter. After switching to and back from winamp, my album artwork simply does not show up for some albums, and iTunes won't let me add artwork in any way (trust me... I've tried 'em all). Any suggestions?
Oh, and also, one weird thing is that, for a short while, the album art would not show up in the cover flow mode, but it would show up in the lower lefthand box when the song was selected. After switching to another song, the album art "magically" appeared in the cover flow... hmmmmm.....
HELP PLEASE!!

I used to have this problem whenever I brought music home from work (co-workers would bring it in and I'd take it home on a flash drive).
I found that there was something in the ID3 from WMP-9 that iTunes-6 wouldn't get around so the artwork was unchangeable.....until:
I selected all the songs that I couldn't add art for, and then went to Advanced, and chose "convert to mp3 - now "create mp3 version").
One iTunes had made a new copy, suddenly I could add the artwork.
Message was edited by: MaclessInAZ

Elusive Album Art

Hello,
I recently made it a project to find and in some cases add my own album artwork for the entire list of music in my iTunes library (I have no life I know). In iTunes every track has a piece of album artwork to accompany it. On my iPod however there are about 20 albums whose artwork is just black. It isn't the grey music note that shows there is no album art downloaded but just a black square. I'm not sure why it is doing this because you can see the images perfectly fine in iTunes.
For Example: the song "Like a Stone" on the "Audioslave" album by Audioslave displays a black square on my ipod rather than the true album cover.
I am also finding that a few albums have the grey note as an image when in iTunes they have an actual picture. The albums with a grey note are weird because usually one or two of the songs on that album display the artwork when being played while the others do not and show the grey music note.
For Example: the album "Who's Next" by The Who.
Behind Blue Eyes - displays downloaded album art
Baba O'Riley and Won't Get Fooled Again - displays grey music note
In the Coverflow view a grey note is displayed for the above album.
Any help would be excellent. Thanks.
thebballman

*Rebuild artwork cache*
Sometimes the artwork cache becomes corrupt and fails to show correct artwork, even when this is properly set up in iTunes. To rebuild the artwork cache, connect your iPod to iTunes. Locate the iPod in the Sources pane on the left-hand side, then select the Music tab. Remove the tick from *Display album artwork on your iPod*, sync the iPod, reselect the option & sync again.
*Why is artwork not showing on my iPod when it's there in iTunes?*
iTunes will display a cover in many of it's views provided at least one track from the album has embedded artwork. The iPod appears to load only the artwork from track one to create the cover flow and album views which means that it can sometimes fail to display art for albums even when you can see the art in iTunes. Further, when tracks are played on the iPod, artwork is displayed if and only if it exisits in the currently playing track, so track one may show art while track two does not.
*How to find tracks without artwork*
To find all the tracks without artwork so that you can update them you can try http://www.stum.de/itunes-find-tracks-without-artwork/ for Windows or http://dougscripts.com/itunes/scripts/scripts13.php for Macs. Use Google, Amazon, Discogs etc. to locate relevant jpeg images. Ideally these should be square, 320x320 pixels or above and borderless to give the best results in the various menus. If you have artwork for some tracks of an album, but not others, select a track with artwork, right-click (Option-Click for Macs) on the art & click copy, then select all the tracks of the abum, use CTRL-I or Option-I to *Get Info* and then paste the image into the artwork box.
I say 320x320 because I believe (from using TouchCopy) that it's the size used in the iPod cache so if you're going to crop or resize you might as well work to that size.
tt2

Nokia N95 8GB Album Art and Album Folders Issue

I have been hunting for for a resolution for two issues with the N95 8GB Media Player all over the web.
1. Adding artwork (CD Covers) to audio tracks (or albums) seems to be at best hit and miss. Most of the time it just does not work.
2. Deleting an album delete all the tracks but deleting the album folder seems almost impossible.
Well this weekend I decided to try to solve this and I think I may have hit upon a solution.
Since so may people have the same problem I thought it worth repeating. I would stress this has not been exhaustively tested but it does work reliably so far.
I am using Nokia Music Manager 2.0. The fix is simply to convert the files to AAC rather than to M4A (which is the default). After this simple change everythig worked find for me. I can add and delete albums from Nokia Music Manager 2.0 (don't forget to refresh on the phone afterwards) AND reliably add Album Artwork.
So here is how I have been working.
1. Set the conversion format to AAC. I have been using 'Ultra high' quality setting. Options Menu >> Setting >> Conversion Tab.
2. Next put in a CD, select all the tracks and choose copy to my collection.
3. While this is going on I find the artwork on the Web. A simple Google Image search with the album title and artists last name / band name seems pretty 100% to get the on the first page. Download image to My Documents / My Pictures.
4. Once the CD Rip is complete they will all appear in My Collection. I select all the tracks in my collection for the album in question, and then right click on one of them and select Edit.
5. I then attach the Album Artwork by clicking on the blue folder and choosing it from my, MY Pictures folder.
6. Finally select Copy to Phone from the File Menu.
This has worked for me so far 100% and I have done 20 or so albums.
NOTES:
To get Nokia Music Manager 2.0 I uninstalled the version of Nokia Phone Suite that came with my phone and went to
http://europe.nokia.com/A4144905I (or seach Google for "nokia phone suite"
I chose the N95 8GB downloaded and installed. At some point shortly after install Phone Suite informed me that there were updates available and Nokia Music Manager 2.0 was one of these.
I was originaly using this and suffered all the problems you guys have. After searching the web and finding no solution I decided to do some experimenting.
Hope all this helps.
PS If you need to delete all your legacy album folders, this is the fix I found on this same site. You can do this at any time.
1. Enable the option to be able to see Hidden Files and Folders in your Windows Explorer.
2. Connect your n95 8gb to your computer and choose data transfer mode.
3. Go to My COmputer >> Nokia Phone Browser >> Nokia N95 8GB >> Memory Card E:
3. If you have selected Show Hidden Files and Folders (see 1) you should see a folder called Private.
4. In the Private folder you need to delete the contednts of three folders
\private\101FFC31 (mpxv1.mpd and pcv5.mpd)
\private\101f8857\Cache
\private\101ffca9
In all the 3 folders delete all the files Not the FOLDER
Next time you restart the music player it will rebuild the indexes without the deleted albums folders.
Hope this helps someone. It restored my sanity.

Album Art
Basically there are two methods
Method 1.
You do it on the phone. Load the album art pictures to the memory card. (Must be JPEG NOT BMP)
Load also the music files.
Open Music application in the phone. Open an album then select Options->Album art then Options-> Add, browse for the picture and select Ok.
Repeat for each ALBUM
Method 2.
You do it on the PC.
Get a Tag editing software like Tag&Rename, WINAMP, etc.
Edit the files Metadata to include Album Art picutres (again they should be jpeg and also they should be set as Cover Front).
Transfer the files that have Album Art using File transfer (usb mass storage) don't use MTP or PC Suite as these methods may convert the files and Album Art will be lost.
Or you can continue using your Method
Message Edited by el_loco on 04-Feb-2008 10:44 PM
640K Should be enough for everybody
El_Loco Nokia Video Blog

Album Art is making me crazy! Won't stay attached in iPod but ok in iTunes!

1.Some of my Album Art is imported from iTunes, some is copied / pasted from internet since I can't get it from "Import Art" from iTunes. I also use an external hard drive to store my iTunes on. iTunes plays fine, and in iTunes, all my album art is displayed. However, several albums (only about 10 out of over 1000) show no album art at all in my iPod(s). I download it again, drag it into the window where you drop artwork and it seems fine in iTunes but again will not show up in my iPod. The image is fine as it shows in iTunes and is the same size as all my other image files I have used.
I have even deleted all the art from each individual track in iTunes which had missing art and reloaded it - same thing. This is making me nuts! Any ideas? I'm a very anal person and I want art on every track/album.
This happens on my new iPod classic 80G w/video as well as an older iPod classic which doesn't support cover flow but still shows album art.
2.On an even weirder note, if I eject/disconnect my external drive to use my laptop, when I reconnect, most of my album art is gone in iTunes. However, if I use the cover flow view to locate the albums with no art, when I get to them I press enter to play the first (or any) song on the album and as soon as it starts to play, the art comes back and then stays! This is very strange. Almost as if iTunes forgot where the art is but playing the song somehow reunites it. I don't get it.

For #1, the iPod's Artwork cache does get corrupted when making frequent changes. In the iPod's Music preferences tab in iTunes, remove the check beside "Display album artwork on your iPod" and select Apply.
Once the iPod has finished syncing, recheck it and hit Apply again. iTunes should recreate the artwork cache and re-sync it to your iPod.
For #2, are you running the itunes database (it has an ITL extension) from the exHD ? Or from the default location on your C: drive. The downloaded artwork from the itunes store goes into a folder named Album Artwork, and that is created in the same folder as the ITL file.
Not sure if this is it, since I embed the artwork in all my files.

Album Art - some albums will not allow art to be added manually - help?

I've searched the archive for an answer to this, but haven't found a solution.
I'm importing many of my CD's into iTunes, some of which I have to add the album art manually. For the most part this works just fine, as I go to "Info," and drag the art into the art window.
But here's the problem - there are some albums that just WILL NOT display the art. I drag the art to the window, and it appears there, but does not "stick." When you play another song, then go back to the previous, the artwork is gone again.
I've tried adding the art in every way I know how: drag to the window that says "drag artwork here" in the main window; going to "get info" then "artwork" and dragging the art into that window; and also clicking the "add" button and navigating to the stored art file...the result is always the same - the art doesn't stick. This is only for some albums; the majority work just fine.
I've cleared the album art cache, with no change, and have also set the ID3 tag to "none" for the problematic albums (based on a suggestion in another posting). Both of these had no effect on the results - the art still won't stick.
I'm at wit's end - anyone have a suggestion??

Manual syncing seems a very inefficient method to use - it my experience its much easier to associate one or more playlists with your iDevice and then automatically sync to that. Doing it this way allows you to set up what you want to sync without the iDevice being connected, and also allows you to manage what gets synced completely, since you can remove albums from the playlist so that they're automatically deleted from your iDevice next time you sync.

About a month ago, most of the Album art on my iPod just up and disappeared.

So, about a month ago, for no apparent reason at all, almost all of the album art on all of the music on my iPod just disappeared and was replaced by the default white art. It even happened to most of my purchased music! As time passed, some of it gradually re-appeared, which is really weird, but most of it is still gone. I have 174 albums on my ipod and about only 1/4 of them have art. Before this problem happened, almost every single album had art. I meticulously spend HOURS adding really nice album art to the music on my iPod, and then this happens.
I'm genuinely quite upset. I use my iPod a LOT and have put a lot of money into Apple. A problem like this should not be happening. I'm actually very tech-savvy (going to be getting a CS degree) but this problem baffles me at every turn and it's extremely frustrating.
So, last night, I tried to fix the problem again. I made an album in my music folder and added the proper information to each song, with an album cover (500X500 - all of my album art is 500X500) in the folder where the songs reside. I then plug my iPod in and open iTunes. I then go into file and add the album to my iTunes library, and then I go to the songs and add the album cover to their information via the "add artwork" submenu of the get info on the songs. I then sync the songs to my iPod normally, and the album art shows up on them. Great. Wonderful.
I then think, "Oh, maybe I can fix all of my OTHER album art manually!".
So I go to my artists on my iPod and find an album titled Asteroid (it's a song by Rameses B) which doesn't have a cover but should. I deleted it off of my iPod. I then plugged my iPod back into my computer and tried to re-sync the song Asteroid back onto my iPod but nothing happened. It WOULD NOT, and I mean WOULD NOT sync that **** song to my iPod. It just sat there like I never did anything at all. My method of syncing is that I find the song and drag-drop it to the iPod menu on the right side of my screen.
So then I kind of gave up for the night. It was midnight and I was done with this **** after trying to get that song to sync for at least 20 minutes.
So I eject the iPod from my computer (SAFELY) and close iTunes normally, bla bla bla, go to sleep.
I get up this morning and go to my music app and ALL OF MY ALBUM ART ON EVERYTHING IS GONE. *POOF*, gone. Including the songs that I'd synced last night! What the ****! How does that even happen?!
Some more information:
I'm running Windows 7 with a fully updated iTunes. My iPod is fully updated as well. As in iOS 7.1.0, non-Beta. It's an iPod touch 5th generation.
So, my question is, how the heck do I get my album art back on my darn iPod?! I have tried manually re-syncing individual songs after deleting them off of my iPod and they won't re-sync. I have also tried re-syncing my entire music library to my iPod, and the result was the same as before. Most of the album art didn't transfer to the iPod.
I'm extremely frustrated at this point. I'm at the very verge of jailbreaking this thing and iFunbox-ing all of my album art over to it forcefully. If Apple can't fix my problem, I will. I'm at that point right now.
Please help.
Thank you so much in advance.

Have you:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If a PC
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Album Art goes dark

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