Album cannot be downloaded cause it was not purchased on this account

I downloaded an album on my iPod touch 4g and got an update on my iPad saying could download what I just bought on to my iPad as well. I went to do this and iTunes claims I didn't buy the album with my iTunes account even though I did and both devices are signed into the same account. It refused to download this album only everything else works fine.

Yeah.  This has been discussed here many times.  USe the forum search bar on the right side of this page.
Icloud is in beta version now, so there may very well be issue until it is released in its final version in the fall.

Similar Messages

  • Song cannot be downloaded because it was not purchased with your Apple ID.

    The song that I tried to buy is not on my computer, it is in the list of purchased songs to download, but I get this error message when I try to download it to my computer. My computer has been authorized for iTunes purchases- so that is not the issue. It is an issue with iCloud that needs to be fixed.
    My first experience with re-downloading purchased music involved missing titles- which were not in my list to download.
    I contacted Apple- and they gave me the ability to download it.
    Now, things that were not available before are available now. Some of them download, some of them present you with the error message above.
    This system is not quite ready, it seems.

    Just to add, it seems as though this happens in a strange circumstance (at least for me and one other user that I've encountered thus far).
    Individual songs seem to download fine, but for albums I have purchased that I have not yet downloaded to my PC (for example, purchased on my iPad), iTunes keeps telling me 'SONG XXX' cannot be downloaded because it was not purchased with (my) Apple ID.  This is technically a valid messge - I didnt' buy song xxx, I bought Album XXX... but it also happens when I click on the cloud below the album itself.      

  • Error states: "Song title" cannot be downloaded becuase it was not purchased with your apple ID, when in fact it was!! What is going on?

    Hello I am trying to use the "Download Perviously Purchased" feature on iTunes. When I go to download the songs that are not in my library that I downloaded on a different computer with my same apple ID is states ""Song title" cannot be downloaded becuase it was not purchased with your apple ID"
    I did purchase it with my exact apple ID and it even asked to make sure that my account info was correct which it was. How do i solve this problem??

    There are a lot of reports of people having this problem (including me). The Apple iTunes store has been having other issues as well (some speculate it might be related to the recent Lion release).
    You could open a case with Apple, or you could just wait it out. I'm sure Apple is in the process of fixing it since this seems to be hitting a lot of users.

  • Item cannot be downloaded because it was not purchased with your ID

    I have been getting this error message since last week when trying to re-download purchased songs listed under "not on this phone".
    While I understand the concept of beta versions, should this not be one feature that works well?
    When will I be able to download my purchases without issue?
    When will this be resolved?

    Hi jonathanm91,
    Welcome to the Apple Support Communities!
    I know it can be frustrating when you cannot download previously purchased content. I would suggest making sure you are using the same Apple ID that was used to originally purchase the content. If you are using the same account and still cannot download the previously purchased content, it may be necessary to contact iTunes Store support.
    Download past purchases
    http://support.apple.com/kb/HT2519
    Get help
    You may find the answer to your question below:
    If your download was interrupted, learn how to resume the download.
    See what to do if you have trouble using an app.
    Make sure your computer is authorized using the Apple ID that you used for the original purchase.
    Make sure your iPhone, iPad, iPod touch, Apple TV, Mac, or PC is associated with your Apple ID.
    Make sure you’re in a country where iTunes in the Cloud is available.
    If you’re having trouble downloading an item, make sure you can download the item again from iTunes in the Cloud. You may want to sync the content to another device instead.
    If you can't find the item that you purchased in the iTunes Store, report a problem with the item. You can report a problem with a purchase made within the last 90 days.
    If you have a problem with an older purchase, contact iTunes Store support.
    After you download your purchases, back up your iTunes library. Previous purchases may be unavailable if they've been refunded or aren't on the iTunes Store.
    Have a great day,
    Joe

  • I bought my iphone at an apple store in calgary and its a rogers devce, rogers charged me 50$ to unlock my device and now they say they cannot unlock it because it was not purchased at a rogers store and at an apple store. What do I do?

    i bought my iphone at an apple store in calgary and its a rogers devce, rogers charged me 50$ to unlock my device and now they say they cannot unlock it because it was not purchased at a rogers store and at an apple store. What do I do?

    linzarella wrote:
    i bought my iphone at an apple store in calgary and its a rogers devce, rogers charged me 50$ to unlock my device and now they say they cannot unlock it because it was not purchased at a rogers store and at an apple store. What do I do?
    Get your $50 back.

  • ITunes tells me song in icloud was not purchased on this apple id.

    I'm looking at iTunes on my iPad. There is now a Purchased list ofnall the songs I have bought. Some I can download out of the cloud and some fail telling me that they were not purchased on this apple id. This is my only apple Id.  How do I fix this?

    Apple doesn't read these posts.They are not likely aware of anything unless we users let them know about issues. This is a user to user forum and Apple only moderates for inappropriate content. There are ways to let your voice be heard with Apple. Here is the link to the iPad feedback.
    http://www.apple.com/feedback/ipad.html
    I'm sure you folks will still feel that this is some sort of bug that needs to be worked out and you may very well be correct, but I'd like to make two points about this feature.
    1. It is still in beta
    2. When I read this text that I copied from the iCloud web site, it makes it sound like the feature is designed to download one song, app or book at a time. Is it possible that's the way it is supposed to work?
    Individually download past purchases. Beta
    When you buy a song, app, or book, iTunes lets you access your purchase history so you can download what you want, from any device you want. That way, if you don’t want your iPad to automatically download everything you buy on your iPhone, just choose the things you do want to download — song by song, app by app, or book by book.

  • I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

    I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded".  Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

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    This previous discussion has a solution:
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  • HT1657 I rented movies on my iPad, they all downloaded, but when I click 'play' it says 'The requested URL was not found on this server'. What does it mean and how can I restore my rented movies?

    I rented movies on my iPad, they all downloaded, but when I click 'play' it says 'The requested URL was not found on this server'. What does it mean and how can I restore my rented movies?

    See this previous discussion:
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  • I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?

    I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?

    I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
    Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
    No answers here, but you are definitely not alone with this issue.

  • Error message when I try to download new iTunes as follows iPhoto 7.1.5 is already installed and was not purchased from the Mac App Store

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    Make a back up of your Library. Now you can update without fear.
    Regards
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  • My computer with itunes zapped by lightning.  cannot access itunes files.  how can i transfer my music on my iphone to a new computer.  much of it was not purchased from itunes store

    my computer with itunes zapped by lightning.  cannot access itunes files.  how can i transfer my music on my iphone to a new computer.  much of it was not purchased from itunes store

    Did you fail to maintain a backup copy?
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    Itunes purchases can be transferred to your computer:  File>Transfer Purchases.

  • I purchased and downloaded a movie and when I it backed up to my computer it changed something and now when I try to watch the movie I get an error message that says "The request URL was not found on this server.? What do I need to do to correct it?

    I purchased a movie and downloaded it and when I conected my I Pod to my computer, now I get a message "The requested URL was not found on this server".   What do I do to fix it?

    Because the location for each song in your library is on your hard drive.  If the hard drive isn't there, how can iTunes play it?
    You'll have to move/copy the music from your hard drive to your computer's hard drive.
    Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
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    -Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes.  Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked.  You can close Preferences now.
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    Shouldn't have any more problems...

  • Virtex6:Configuration data download to FPGA was not successful. DONE did not go high, please check your configuration setup and mode settings

    Hello,everyone.
    I am using virtex6 FPGA and trying to download mcs file to PROM and have failed.
    I download .bit file to FPGA and succeed.
    When i try to download .mcs file to PROM XCF128X-FTG64C(BPI Flash) and choose Slave SelectMAP Mode
    and the process is about 68% it fails.
    The message below the IMapct is as belows:
    done.
    PROGRESS_END - End Operation.
    Elapsed time =      0 sec.
    // *** BATCH CMD : identifyMPM
    // *** BATCH CMD : assignFile -p 1 -file "C:/Users/Administrator/Desktop/TEST/LED/led.bit"
    '1': Loading file 'C:/Users/Administrator/Desktop/TEST/LED/led.bit' ...
    done.
    INFO:iMPACT:2257 - Startup Clock has been changed to 'JtagClk' in the bitstream stored in memory,
    but the original bitstream file remains unchanged.
    UserID read from the bitstream file = 0xFFFFFFFF.
    INFO:iMPACT:501 - '1': Added Device xc6vlx240t successfully.
    INFO:iMPACT - Current time: 2014/3/13 8:48:14
    // *** BATCH CMD : Program -p 1
    PROGRESS_START - Starting Operation.
    Maximum TCK operating frequency for this device chain: 66000000.
    Validating chain...
    Boundary-scan chain validated successfully.
    INFO:iMPACT - 1: Over-temperature condition detected! [ 230.52C >  120.00C]
    1: Device Temperature: Current Reading:  230.52 C, Max. Reading:  230.52 C
    1: VCCINT Supply: Current Reading:   2.997 V, Max. Reading:   2.997 V
    1: VCCAUX Supply: Current Reading:   2.997 V, Max. Reading:   2.997 V
    '1': Programming device...
     Match_cycle = NoWait.
    Match cycle: NoWait
     LCK_cycle = NoWait.
    LCK cycle: NoWait
    done.
    INFO:iMPACT:2219 - Status register values:
    INFO:iMPACT - 0011 1111 0111 1110 0100 1011 1100 0000
    INFO:iMPACT:579 - '1': Completed downloading bit file to device.
    INFO:iMPACT:188 - '1': Programming completed successfully.
     Match_cycle = NoWait.
    Match cycle: NoWait
     LCK_cycle = NoWait.
    LCK cycle: NoWait
    INFO:iMPACT - '1': Checking done pin....done.
    '1': Programmed successfully.
    PROGRESS_END - End Operation.
    Elapsed time =     23 sec.
    Selected part: XCF128X
    // *** BATCH CMD : attachflash -position 1 -bpi "XCF128X"
    // *** BATCH CMD : assignfiletoattachedflash -position 1 -file "C:/Users/Administrator/Desktop/TEST/LED/leda.mcs"
    INFO:iMPACT - Current time: 2014/3/13 8:49:32
    // *** BATCH CMD : Program -p 1 -dataWidth 16 -rs1 NONE -rs0 NONE -bpionly -e -v -loadfpga
    PROGRESS_START - Starting Operation.
    Maximum TCK operating frequency for this device chain: 66000000.
    Validating chain...
    Boundary-scan chain validated successfully.
    INFO:iMPACT - 1: Over-temperature condition detected! [ 230.52C >  120.00C]
    1: Device Temperature: Current Reading:  230.52 C, Max. Reading:  230.52 C
    1: VCCINT Supply: Current Reading:   2.997 V, Max. Reading:   2.997 V
    1: VCCAUX Supply: Current Reading:   2.997 V, Max. Reading:   2.997 V
    '1': BPI access core not detected. BPI access core will be downloaded to the device to enable operations.
    INFO:iMPACT - Downloading core file D:/Xilinx/14.3/ISE_DS/ISE/virtex6/data/xc6vlx240t_jbpi.cor.
    '1': Downloading core...
     Match_cycle = NoWait.
    Match cycle: NoWait
     LCK_cycle = NoWait.
    LCK cycle: NoWait
    done.
    INFO:iMPACT:2219 - Status register values:
    INFO:iMPACT - 0011 1111 0111 1110 0100 1011 1100 0000
    INFO:iMPACT:2492 - '1': Completed downloading core to device.
    Current cable speed is set to 6.000 Mhz.
    Cable speed is default to 3Mhz or lower for BPI operations.
    Current cable speed is set to 3.000 Mhz.
    Setting Flash Control Pins ...
    Setting Configuration Register ...
    Populating BPI common flash interface ...
    Common Flash Interface Information Query completed successfully.
    INFO:iMPACT - Common Flash Interface Information from Device:
    INFO:iMPACT - Verification string:  51 52 59
    INFO:iMPACT - Manufacturer ID:         49
    INFO:iMPACT - Vendor ID:              01
    INFO:iMPACT - Device Code:            18
    Setting Flash Control Pins ...
    Using x16 mode ...
    Setting Flash Control Pins ...
    Setting Configuration Register ...
    '1': Erasing device...
    '1': Start address = 0x00000000, End address = 0x008CE03B.
    done.
    '1': Erasure completed successfully.
    Setting Flash Control Pins ...
    Using x16 mode ...
    Setting Flash Control Pins ...
    Setting Configuration Register ...
    INFO:iMPACT - Using Word Programming.
    '1': Programming Flash.
    done.
    Setting Flash Control Pins ...
    '1': Flash Programming completed successfully.
    Using x16 mode ...
    Setting Flash Control Pins ...
    Setting Configuration Register ...
    '1': Reading device contents...
    done.
    '1': Verification completed.
    Setting Flash Control Pins ...
    Current cable speed is resumed to 6.000 Mhz.
    '1': Configuration data download to FPGA was not successful. DONE did not go high, please check your configuration setup and mode settings.
    `Elapsed time =    814 sec.
    and i find many people have met the same thing. But they are spartan  series FPGA and i try to low the Resistances of Mode pins,M0 M1 and M2, but the problem does not been solved.
    I have read the status Registers and find there is an over-temperature state 
    and in Impact i could not readback the registers. It is strange.
    I am anxious about this problem and have not solved it yet
    What reasons may it be?
    Hope for your answer, thank you

    Hi~I want to know if you solve the configuration problem for virtex-6?
    As I encounter the  same configuration problem, I want to consult  you with some question.
    Can I have your email?
    gszakacs wrote:
    I have measured the VCCINT and find it is 1.0V, not 2.997V;
    That is not at all surprising.  I always assumed the problem is with reading the XADC (system monitor) block and not with the voltage or temperature.
    my Reference board is ML605
    That would have been nice to know at the beginning...
    It seems that you have selected the correct mode, assuming your jumpers are set as required in the ML605 Hardware User's Guide.  See table 1-27, table 1-33 and the note below it about switch S1.
    I'm not that familiar with the details of this reference design, but it may be that the slave SelectMap circuitry requires a reset or power cycle to actually configure the FPGA.  Have you tried power-cycling to see if the FPGA boots from the flash?
    I'd also suggest that you select the V6 in the JTAG chain view, then go to the debug menu of Impact and select Read Device Status (this is from memory, but it's something like that).  That will not only show the bits of the configuration status register, but also describe what each bit means.  Among other things you can check the state of the FPGA's configuration logic and the Mode pins.
     

  • Configuration data download to FPGA was not successful.

    I have designed a board with the Spartan 6 LX9 TQFP144 Package.
    I am able to load a bitstream to the device with the digilent HS-2. However the fpga can not selfconfigure from
    the attached SPI Flash.
    Here is the console output from iMPACT:
    GUI --- Auto connect to cable...
    INFO:iMPACT - Digilent Plugin: Plugin Version: 2.4.4
    INFO:iMPACT - Digilent Plugin: found 1 device(s).
    INFO:iMPACT - Digilent Plugin: opening device: "JtagHs2", SN:210249983579
    INFO:iMPACT - Digilent Plugin: User Name: JtagHs2
    INFO:iMPACT - Digilent Plugin: Product Name: Digilent JTAG-HS2
    INFO:iMPACT - Digilent Plugin: Serial Number: 210249983579
    INFO:iMPACT - Digilent Plugin: Product ID: 30900152
    INFO:iMPACT - Digilent Plugin: Firmware Version: 0109
    INFO:iMPACT - Digilent Plugin: JTAG Port Number: 0
    INFO:iMPACT - Digilent Plugin: JTAG Clock Frequency: 10000000 Hz
    Attempting to identify devices in the boundary-scan chain configuration...
    INFO:iMPACT - Current time: 27.07.2015 16:19:26
    PROGRESS_START - Starting Operation.
    Identifying chain contents...'0': : Manufacturer's ID = Xilinx xc6slx9, Version : 2
    INFO:iMPACT:1777 -
    Reading C:/Xilinx/ISE/14.7/ISE_DS/ISE/spartan6/data/xc6slx9.bsd...
    INFO:iMPACT:501 - '1': Added Device xc6slx9 successfully.
    done.
    PROGRESS_END - End Operation.
    Elapsed time =      0 sec.
    Selected part: N25Q128
    Unprotect sectors: FALSE
    INFO:iMPACT - Current time: 27.07.2015 16:20:19
    PROGRESS_START - Starting Operation.
    Maximum TCK operating frequency for this device chain: 25000000.
    Validating chain...
    Boundary-scan chain validated successfully.
    '1': SPI access core not detected. SPI access core will be downloaded to the device to enable operations.
    INFO:iMPACT - Downloading core file C:/Xilinx/ISE/14.7/ISE_DS/ISE/spartan6/data/xc6slx9_spi.cor.
    '1': Downloading core...
     LCK_cycle = NoWait.
    LCK cycle: NoWait
    done.
    '1': Reading status register contents...
    INFO:iMPACT:2219 - Status register values:
    INFO:iMPACT - 0011 1100 1110 1100
    INFO:iMPACT:2492 - '1': Completed downloading core to device.
    '1': IDCODE is '20ba18' (in hex).
    '1': ID Check passed.
     '1': IDCODE is '20ba18' (in hex).
    '1': ID Check passed.
     '1': Erasing Device.
    '1': Using Sector Erase.
    '1': Programming Flash.
    '1': Reading device contents...
    done.
    '1': Verification completed.
    '1':Programming in x4 mode.
    '1': Configuration data download to FPGA was not successful. DONE did not go high, please check your configuration setup and mode settings.
    INFO:iMPACT - '1': Flash was not programmed successfully.
    PROGRESS_END - End Operation.
    Elapsed time =     78 sec.
    If i read that correctly Data was written to the Flash but the fpga was not able to configure from that data.
    Done-pin is connected to 3.3V via a 470 Ohms Resisor.
    The Flash is a N25Q128A13ESE40G, Datasheet here: http://www.farnell.com/datasheets/1674445.pdf
    I can perform a readback, checksum and an erase.
    If i do a read device status this is the console output:
    INFO:iMPACT - Current time: 27.07.2015 16:36:27
    Maximum TCK operating frequency for this device chain: 25000000.
    Validating chain...
    Boundary-scan chain validated successfully.
    '1': IDCODE is '20ba18' (in hex).
    '1': ID Check passed.
     '1': IDCODE is '20ba18' (in hex).
    '1': ID Check passed.
     '1': IDCODE is '20ba18' (in hex).
    '1': ID Check passed.
     INFO:iMPACT - '1': Reloading FPGA configuration data stored in flash...
    INFO:iMPACT:182 - done.
    On the Flash side I have pulled s# and Hold up to 3.3V with 100k Resistors.
    Can someone help me to find the problem?

    So does the FPGA try to read the SPI flash when it boots ?
    out with scope, probe the clock and the data , see if you can see it streamig out when you boot.
    If so, then one other thing I see wrong a few times is data path of the SPI, single bit or 4 bits of data.
        you have to make certain the bit file was created in the same width as the fgpa is expecting,
          In ISE I think its in Impact where you make the SPI flash file and specify this .
     

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