Album missing from my iTunes :(
Just noticed that a christmas album I downloaded last December is not in my collection. I have switched from a 3GS to a 4, and have also purchased an ipad 2 since last December and everything else seems to be ok.
Do I have to pay again? I can see the album in my purchase history when I log into iTunes.
I think if you go to this link you can fill out a form which sends a message to iTunes support:
https://expresslane.apple.com/Symptoms.do
I found that by going to the Express Lane (https://expresslane.apple.com/), clicking "iTunes" under product categories, clicking "iTunes Store", and selecting "Purchases, Billing, and Redemption".
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iPod classic content is missing from my iTunes library after a reinstallation of Windows 7 on my PC. How do I restore the contents of my iPod classic to my iTunes library WITHOUT losing that content on my iPod?
See Recover your iTunes library from your iPod or iOS device.
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Is there a way for me to "gift" or send an album download from my iTunes account to my daughter in another city?
This is not a law forum but technically I think your daughter is supposed to own her own copy, not a second copy of the track you bought. In that regard it would be best to use Apple's gifting service to give her the track.
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Content is missing from my itunes library, how do I get it back?
Content is missing from my itunes library, how do I get it back?
Use your backup copy of your computer.
If for some reason you have failed to maintain a backup copy, then you can redownload some itunes purchases in some countries:
Download past purchases - Apple Support -
I noticed that some of my podcast are missing from the iTunes store. What is the cause of that?
That suggests that the tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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How do I find Music missing from my Itunes?
I've been buying from Itunes for many years now. But there a few albums missing. How can I get them to play. If not found on my Cloud?
Hello Bicigirl,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Have a nice day,
Mario -
Purchased album missing from library
I purchased an album yesterday on my PC and synched it to my iPod. Today I went to sync my phone and the album is gone. It is still appearing in my list as "Purchased" but I can't make it appear in my library and can't redownload it. I definitely didn't delete it. Any help please?
I managed to fix the problem.
Here's what I did.
1. Copy the purchased album folder and files from the iTunes directory to a different location (Desktop), then delete the whole purchased album from iTunes.
2. Missing track still does not show as an available download, so iTunes thinks it still exists.
3. Locate track that iTunes thinks is the missing track (it's a ripped CD).
4. Copy the whole ripped album to the desktop, then delete the album from iTues.
5. Missing purchased track now shows in the Store as an available song. Re-download the whole album.
6. Add copy of ripped album back into iTunes.
7. Enjoy.
Trouble is, I expect this may happen with other songs/albums, and I fear my iTunes library has been corrupted. Something else to investigate. :-( -
I've tried deauthorizing and reauthorizing my computer, exiting and reentering itunes, restarting my computer...nothing is working! I don't know what else to do
Delete the Album including files from your iTunes, then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through Music tabs to download again for free
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Why are Albums missing from the Albums "tab" in Photos app?
I just upgraded to the new version of OS X with the new Photos app. All of my photos transferred over to the new app correctly, but not all of my Albums are showing up in the new Albums "tab" in the Photos app.
For instance, my "Honeymoon" album does not show up on the Albums "tab," but when I search for in the Photos app it will appear.
How do I get all of my Albums to show up on this tab?
Additionally, does anyone know how to change the "timestamp" on photos?
Any help would be greatly appreciated!Terence,
I appreciate the reply, but that did not solve my issue. Several of my albums are still "missing" from the list, even though I can find them when I search: -
ITunes no longer fetches album art from foreign iTunes stores?!
I have been having some trouble getting art for music available in other iTunes stores for a few days now. I can't get art for a few of my imported CDs. I even tried out clearing album artwork from an album I already for which I already had artwork and got the little "no artwork available" message when I tried to re-download its cover art.
I emailed support and got this reply, from "Laura":
+Unfortunately, if the content you are importing into iTunes is not on the iTunes Store that your account country is from, iTunes will not recognize it and you wont be able to grab the album artwork from another country.+
This is news to me! When did this change occur, or is "Laura" just mistaken? I seriously hope it's just a bug. I've been getting artwork from foreign iTunes stores since iTunes 7 first came out in 2006... why ruin a good thing now??I believe this is the case as iTunes no longer recognizes "Province" by TV on the Radio as having artwork, when it's clearly available in the UK store.
It's especially distressing when I purchase actual CDs from other countries specifically because they are not available in the US. Why is the artwork "region locked" is beyond me, but that's generally what happens when you play by their rules.
I suppose the only work around is to scan the artwork yourself or pull it from another site. -
Does anyone know how to fix this? My TV shows that are in the cloud but not downloaded have disappeared too yet on my iphone. I can access purchased TV shows and movies from the Itunes store but I would prefer to access them on the library.
My computer was away being fixed and I have got it back today in perfect order apart from this problem. I would really appreciate if someone could help.
I have itunes match. ThanksOn the iPhone...
Settings > Videos - Show All Videos to On.
On the computer...
iTunes prefs > Store - Show iTunes purchases in the Cloud to On. -
How to identify which albums are missing from my iTunes
I recently got a new PC with loads of storage so I have been copying mp3's onto it from various old backups and CD's that wouldn't fit on my old laptop.
Is there an automated way of importing the albums that don't already exist in the iTunes library? It would be a mess to import everything then weed out the dupes!You can put everything into the "Automatically add to iTunes" folder, but there are occasional horror stories about those files going missing. You can also add the entire media folder, but occasionally that can create duplicate entries in the library, particularly if you have split the media folder to a separate location on a drive that isn't permanently connected to your computer.
tt2 -
Hi
For some strange reason I am missing some albums from Itunes, these have def been imported into Itunes and they exist on the hard drive:
\Documents and Settings\Mandeep Chana\My Documents\My Music\iTunes\iTunes Music
How can I import the whole music folder without having duplicates?Check here:
Open the iTunes store on your computer > click Purchased in the Quick Links section on the right > sign in > Music -
Albums missing from ITunes after laptop switch. Help?
I recently switched laptops and at first, when I logged into ITunes, all my albums were there. But, suddenly, they're gone. Help?
I have almost the same problem. As a workaround, I can check "sync all music" rather than "sync checked music" in iTunes. (By the way, it worked for a couple weeks and now it doesn't). I'm fortunate that all my music fits on my touch (though just barely). The only album that still exists on my ipod (officially anyways) is one that I bought from iTunes after upgrading.
Also, I listen to a lot of podcasts, and I haven't figured out how to make that work (they disappeared too).
Anybody know how to get back to a position where I can decide what I want for music and don't have to put everything on my touch? -
I downloaded about 5 months ago the entire album of the movie "Project X"....for some reason it does not appear in my itunes anywhere. When I go to the store, it appears as purchased. I am not able to download it at all or place it back into my itunes...any help...
I think if you go to this link you can fill out a form which sends a message to iTunes support:
https://expresslane.apple.com/Symptoms.do
I found that by going to the Express Lane (https://expresslane.apple.com/), clicking "iTunes" under product categories, clicking "iTunes Store", and selecting "Purchases, Billing, and Redemption".
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