Album purchased in iTunes does not stay listed in iTunes

I recently purchased and downloaded an entire album from the iTunes store. Every time I start iTunes, I find that the album is not listed, so I use the "Add folder to iTunes" option because the album does exist in the "My Music" folder. The next time I start iTunes it's not there anymore and I go through the same process to add it back to iTunes. Any idea why this is happening and what I can do to fix it?

iPod sort order is Album by Artist irrespective of choices made in iTunes. You can create separate playlists with your selected ordering, but the Cover Flow & Artist menus will always sort albums alphabetically. However, since both Cover Flow and the Artist>Album menus only allow you to play one album at a time it's not necessarily going to make as much difference as you might suppose.
tt2

Similar Messages

  • HT1918 I have Unknown Itunes charges on my credit card.  I need help to identify the purchases. It does not show in my Itunes purchase history but only one my credit card statement.

    I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer.  I HATE not getting to talk to a real person!!!!  Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.

    If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • ITunes does not recognize ipod touch, iTunes does not recognize ipod touch

    Sorry for my english, i have a new ipod touch 4g and i connect to iTunes but it does not recognize it but my computer yes i have windows 7 32bit i install again iTunes and nothing i have in mode DFU my ipod touch what i need to do?

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • ITunes does not download music from iTunes Store

    Hi,
    I am using iTunes 7.2. on OS 10.3.9.
    I can access iTunes and I can add songs to the shopping cart, but when I try to buy them nothing happens. I log into the iTunes Store, but when it says buying shopping cart, nothing happens.
    iTunes Store did work before. Has Apple changes anything, so that the Store does not work with iTunes 7.2. anymore?
    A tech rep suggested it might have to do with Safari and that I would need to upgrade to Safari 2.0. But 2.0 only runs on Tiger, which I don't have.
    Any suggestions anyone?
    Help is very appreciated.
    Thanks, Janik

    You'll probably need to upgrade to iTunes 7.7, which will still run under 10.3.9:
    http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes771.html
    Hope that works for you.
    Regards.

  • IPhone does not stay connected to iTunes

    This doesn't happen to me every day or every time that i want to sync my iPhone, but maybe at least once a week or twice a week maybe...very strange.
    So one day i was trying to sync my iPhone to my 2.4GHz MacBook Pro, and iTunes never opened (or if it was opened, it never detected the connection). I tried this numerous times in all 3 USB ports on the sides of my Mac.
    An Erase & Install was recently done and restore from a Time Machine backup probably 3 months ago.
    I wanted to make sure that it wasn't the USB cable, so i tried plugging it into the wall outlet to charge...of course, that worked.
    So it's not the cable...but why is it not being recognized from either one of my USB ports? This particular day, i must have tried numerous times plugging it in to the different ports and it either never made the connection, or if it did...it would connect for a split second, start to sync, then disconnect in the middle of it....re-connect, dis-connect, re-connect...etc....back and forth and it wouldn't finish syncing.
    I purchased the original iPhone on Day 1, June 29th, 2007, but this particular iPhone in question i just received as a replacement about 2 months ago....along with a new USB cable, AC wall plug, and dock....all replaced.
    So i went down to the new Apple store that just opened up here in Pa a few weeks ago to have a Genius take a look at it. He plugged it into his computer there - it connected right away but he didn't leave it plugged in to see if the connection would stay or not, he just unplugged it and basically said there was nothing wrong with it.
    So what exactly is it? It won't even let me restore it without it disconnecting...help please!? Thank you
    Jason

    Jason,
    Your troubleshooting:
    "I was trying to sync my iPhone to my 2.4GHz MacBook Pro, and iTunes never opened"
    "I tried this numerous times in all 3 USB ports on the sides of my Mac."
    "I tried plugging it into the wall outlet to charge...of course, that worked." (not your Mac.)
    Apple store troubleshooting:
    "He plugged it into his computer there - it connected right away..."
    ... his computer. (once again, not your Mac.)
    See the pattern?
    I will assume that you didn't take your Mac Book to the store for the Genius to check with your iPhone since you said he plugged it into his computer. Go back, but this time take your MacBook to the store as well. The problem might be in the connection between your iPhone and your computer. If that's where the problem exists, and not with the phone or cable, there's nothing the Genius could do. Pain in the butt to schlep your laptop to the store, I know, but it could help you get an answer. I'm surprised the "Genius" didn't suggest that to you.
    -JH

  • ITunes does not resume downloads for itunes match after quitting

    On my main computer (with my iTunes library), I deleted several songs that matched at 256k but were 128k.
    I had about 300 iTunes match songs downloading and had to quit iTunes.
    Upon quitting, iTunes threw up a dialogue box saying I would be prompted to resume downloads after restarting.
    That never happened.
    Now, among my collection of over 3,000 "matched" songs, I do not know which are the incomplete files.
    Additionally, several of the files had timed out because Apple's server's couldn't keep the connection open, and those too have disappeared from "downloads."
    I tested by trying to download additional "matched" songs, but the timed out and incomplete downloads did not reappear.
    Does anyone have a workaround?
    Thanks!

    I've run into this too.  You should be able to create a smart playlist based on icloud status = matched, then if there are files that can be downloaded, that playlist should show a cloud with a down arrow that you can click on and download everything in that playlist.  Another option is if you have both of the iCloud columns showing in your music category, you should be able to click on the one with the cloud icons to have it sort by those, select the ones with a down arrow and download them.  You should also be able to do a right click and select "download" but if you select all your music it may not show up if there are ineligible songs selected.

  • Genius in iTunes does not find anything when iTunes match is turned on

    Hey,
    adding songs to iTunes match worked without any problems. Now I added my MBP (with an empty iTunes Library) to iTunes match. Since I can get the music from iCloud I thought I don't need to copy the hole library to this device, too (80GB additional free space, yay!). Now Genius is shown as turned on. But it doesn't show me any Genius-Mixes and if I hit the Genius-Button when playing a song it always tells me "Genius is not available for the song", even for songs it was available before. My guess is, Genius only tracks songs that are saved localy and since I don't have any songs stored on my MBP it doesn't find any mixes. Is it really like this and will it be fixed somewhen? Genius is really one of my absolute favorite features in iTunes and I don't see the problem why it should be impossible to create Genius-mixes for your iCloud-songs..

    I am still not totally clear on what you are trying to do bu tmight I suggest checking your storage and security settings in your setting menu. The symptoms sound like a conflict. If your settings are set for wifi sharing and you use USB the system amy see it as a conflict.
    I do not use the wifi sharing function, more for reliabilty reasons then anything else. if your laptop or other workstation have access to multiple networks they may not sync properly for a variety of reasons.
    I would see if someone eles has any suggestions as well...

  • I put my ipod touch in DFU mode, but when I plug it into my computer the restore your ipod alert does not come up in itunes. What can/should I do?

    I have been on the Apple Support page for several hours now and cannot find my exact circumstance and other suggestions have yet to help me. I purchased a locked ipod touch and when I plug it into my laptop itunes says "Itunes could not connect to ipod because it is locked with a passcode". The guy I bought it from told me the password but I failed to write it down and remember it and he has since moved so I can't find him. I have tried putting it in DFU mode and I can get it there, but then Itunes does not show the pop-up that everyone has said will come up with the alert about an ipod trying to restore itself so I cannot get it to do so. Any suggestions would be greatly appreciated!
    Thanks,
    AM

    When in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.

  • ITunes does not open when iPhone connected.

    When I connect my iPhone to my iMac, iTunes does not open. The iTunes option to open iTunes when this iPhone is connected is checked.
    What is the name of the iTunes preference file that I can put in the trash to try to get this to work correctly?
    Thank you.

    Hello 51kFred,
    Here is a resource that should help resolve the iPhone not showing in iTunes.
    iPhone not appearing in iTunes
    http://www.apple.com/support/iphone/assistant/itunes/#section_1
    All the best,
    Sterling

  • Itunes does not open after an update

    I was prompted by itunes for an update and i did. Now Itunes does not open. it say "itunes library itl file cannot be found or created. The default location for this file is in the itunes folder in the Music folder. Has anyone else encounter this problem. thanks

    Worked for me. Could not uninstall Apple Mobile Device but continued in this order. Rebooted and reinstalled iTunes.
    All of my Library was restored.
    Running Vista Ultimate.

  • After upgrading my iPhone 5 to iOS 7 iTunes will not stay open once the app launches...does anyone know how to fix this? Please Help :)

    After upgrading my iPhone 5 to iOS 7 iTunes will not stay open once the app launches...does anyone know how to fix this? Please Help :)

    I have exactly the same problem. I too have tried everything that's been suggested, but still not working. Don't really what to do next? I have an iPhone 4S.

  • HT1918 I have 2 Apple ID's, how do I delete the old one as its interferring with my new account and the music I have already purchased through ITunes does not want to play.  Any suggestions?

    I have 2 Apple ID's, how do I delete the old one as its interferring with my new account and the music I have already purchased through ITunes does not want to play.  Any suggestions?

    Why would you create a new account?
    All purchases will be tied to the account from which they were purchased.
    You will have to authorize your computer for all the accounts from which music is purchased.

  • ITunes does not detect my iTouch, but its listed as a camera in my computer

    iTunes does not recognize my iTouch when its connected, but its listed in "my computer" as a digital camera. I've tried all of the support options lusted here: http://support.apple.com/kb/TS1363?viewlocale=en_US
    but they arent working. This is the diagnostics report I'm getting from iTunes. Oh, and the Apple Mobdile Devise Support software won't uninstall either:
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    BIOSTAR Group TA890FXE
    iTunes 10.5.2.11
    QuickTime 7.7.1
    FairPlay 1.13.37
    Apple Application Support 2.1.6
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 00C9B11C03813F40
    Current user is an administrator.
    The current local date and time is 2011-12-12 23:24:33.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., AMD Radeon HD 6900 Series
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 10.5.2.11 (x64) is currently running.
    iTunesHelper 10.5.2.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard Enhanced PCI to USB Host Controller.  Device is working properly.
    Standard OpenHCD USB Host Controller.  Device is working properly.
    Standard OpenHCD USB Host Controller.  Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    VIA 1394 OHCI Compliant Host Controller.  Device is working properly.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    What computer OS are you using. Here are links for iTunes not recognizing the iPhone in different OS.
    Apple:  http://support.apple.com/kb/TS1591
    Windows:  http://support.apple.com/kb/TS1538

  • ITunes Does Not Appear in the List of Default Programs?

    My wife is trying to get iTunes to be her default media player, using the instructions found at this link: http://support.apple.com/kb/HT3202.
    However, when she goes to the list of default programs, following steps 1 and 2 at that link, iTunes does not appear in the list.
    How can we correct this?
    Thanks very much in advance for any info.

    Vik-
    I was having this same problem. I understood how to change the default program but like yours my iTunes was not in the list so therefore I was unable to set it to default.
    This worked for me: (I have Vista)
    I checked for updates on my iTunes program and there was an overdue update. I installed and restarted iTunes. Then went to my Default Programs tab and followed the instructions just as described in the support material and after my installation of the newest update my iTunes was now listed in the lineup of available default programs.
    I hope this works for you as well!
    Thanks and good luck!

  • HT1386 itunes does not list ipod touch as a device

    itunes does not list ipid touch as a device

    iOS: Device not recognized in iTunes for Mac OS X
    or
    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

Maybe you are looking for