Albums and movie app keep freezing and crashing

ever since updating to 4.3 ive had issues, album app and movie app constantly freezes wont start crashes then tablet reboots. i get sytem process is not responding msg. ive done a factory reset still same problems. jut now tablet is just a coaster

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I suggest that you to run your phone in safe mode for a while to check if you still experience this. If not this may be caused by any downloaded application.
How to boot into safe mode?
Also try to remove SD card if you have any inserted.
 - Community Manager Sony Xperia Support Forum
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