Albums from the iTunes Store are marked as deleted

Some songs from some albums or the whole album have been marked as deleted status in iTunes Match. All of them purchased from iTunes store. I guess is a problem syncing the same iTunes Match in two different computers (one is a Mac, the other a Windows PC). Can Apple recover them for me?. I want the songs marked as "Purchased".

I had purchased them in my Mac in the last months. Some times I open iTunes Match in the PC and automatic download begins, but usually I stop the download. When I went to the Mac last week some songs and albums have been marked. Some of them bought again (I was pretty sure I hadn't removed myself, but...).  This morning I have run the iTunes in the PC and in the afternoon the same music was marked as removed again.
I wonder if I delete the albums and try to download again from "My Purchases" can I get them as "Purchased" in Match again.

Similar Messages

  • How do i get albums from the iTunes store that i accidentally deleted from my library

    i accidentally deleted all of my albums from the offspring that i bought on iTunes, how do i get them back without having to buy them again?

    If you live in a Region that allows re-downloading Music...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519

  • I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

    I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I've always wanted to obtain and have perfect resolutioned cover art for my albums. I have been and downloaded albums from the iTunes store, and they come with really great cover art. How can I get cover art as precise and clean as the albums have on ther

    My problem mainly concerns cover art.
    There have been times when I downloaded albums from the iTunes store to find its cover art it is absolutely beautiful, and is absolutely 100% un stretched. Whereas when I have gotten images for a specific album from Google Images it's terribly pixelated and totally disgusting.
    Is there a way for me to obtain cover art for my albums that is has clarity equal to the cover art on the iTunes store albums.
    Or will it basically boil down to I can only get that cover art by downloading my albums off the store?

    robcharlus wrote:
    The old iTunes libraries do not restore any playlists or song counts.
    They should you if you do the roll back properly... Opening files from the Previous iTunes Libraries folder in Windows Explorer simply opens the current library. If you don't see the .itl file extension then don't give your copied and renamed file the extention or iTunes will create an empty library rather than using the renamed file.
    If you had a complete pre-problem backup of your library you could restore that. On the assumption that isn't possible I have a script called ExportImport that could in principle be adjusted to save the relevant data from a backup of the library database and then reimport that data into the current library. See this thread for details.
    tt2

  • I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks

    I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
    p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device

    mickyja wrote:
    I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
    p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device
    Micky,
    The iTunes Store sells songs in AAC format.  Most Android phones can play AACs.  Just sync them to your phone per the instructions with the phone.
    If by any chance your phone does require MP3 format, you can use iTunes to convert the files, per this guide: 
    iTunes: How to convert a song to a different file format - Apple Support
    (This conversion does not require burning.)
    For future reference, note that the iTunes Store is really optimized for people using Apple devices.  You might find it more convenient to buy music in Mp3 format from Amazon Digital Music or Google Play Music.

  • I purchased an album from the itunes store on my ipad2 thinking i could retrieve it from my windows pc. I have turned on home sharing and can see my pc library from the ipad but not vice-versa. Is there any way to transfer the album from my ipad library?

    I purchased an album from the itunes store on my Ipad2 thinking i could access it from my windows laptop where I sync my ipod. I turned on Home Sharing and can see my laptop libraries from my ipad but not vice versa. Is there any way to fix this so I can transfer the album to the itunes on my laptop?

    Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.

  • TS1424 I purchased an album from the itune store and was charged twice for the same album. How can I correct this?

    I purchased an album from the itune store and was charged twice for the same album. How can I correct this?

    You can contact iTunes support and ask them to refund or credit you for the second charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I brought an album from the iTunes Store, edited it, and put it onto my iPhone, but the only thing is, is that the featuring artists on the song are not showing, only the album artist, ive tried wipping my phone but no changes still, help me please

    Basically I brought a album of the iTunes Store, Depzman - 2 Real, specifically, edited the album features, such as, artists and put the featuring artists, which before I edited it was placed in brackets at the end of the song title like most iTunes songs, but when i put it on my iPhone which is on manually handle music and videos, the artist which i removed from the song title do not appear, only the album artists, I have reset my iPhone completely using the delete all settings and content in the hope of it being the iPhones fault and it has not changed, urgh, what a waste of time / effort, now I have now gotten to the point of fed up cos I feel like I've tried everything, ive re-downloded them and done it all again, still nothing, so now I'm puzzled and don't understand why it wont appear the same on my iPhone as it does in my iTunes library, please can someone help me solve this pain in the ***, I'm OCD when it comes to music and if it doesn't appear the way it should i get annoyed / frustrated -.-
    anyway thank you

    Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

  • How do I get rid of phantom albums from the itunes store which I haven't actually bought?

    A screenshot to explain:
    I already have The Soft Bulletin, which I downloaded from the itunes store a few years ago on a different computer. Anyway, I was rearranging the tracklisting for my own preference, when I was shown an option to 'complete my album'. I clicked it because I was curious what this meant given I already had all the songs from the album, and it did something weird and now I have this phantom album in my library. This isn't a real album, and when I try and check it out in the itunes store it says it rightly says that it doesn't exist. It only presents the 1:30 samples of each song, and as you can see from the pop up menu there isn't any option here to delete the songs or the album. I can't drag it into the recycling bin and pressing the delete key doesn't do anything. I can't seem to find anything else like this on the web. Thankfully these fake songs don't sync to my ipod, but I can't seem to get rid of them. Can anyone help?

    No idea, since the summary tab doesn't pop up when I do CTRL+I:
    Image: http://i.snag.gy/kJVhF.jpg
    I've searched my itunes folder in my documents and they don't show up there, so I can't delete them that way. They don't turn up when I search for them from my start menu either.

  • A number of songs I downloaded from the iTunes store are not playing the whole way through.

    Some of the songs are only playing for a couple of seconds, them others I have purhased around the same time are playing the whole way through. Is there any way to fix this?

    Hey maddielou2,
    Thanks for the question. The following article outlines a resolution to your issue:
    Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
    Resolution
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    - Delete the purchased song that is exhibiting the problem from your iTunes library.
    - Click on the Purchased link in the iTunes Store to view your previously purchased music.
    - Download your previously purchased song from this list.
    Thanks,
    Matt M.

  • Albums from the itunes store quit playing after a while

    i bought 2 albums in the itunes music store over my office computer. after putting it on my ipod, it played with no problems for a few days. after that, the songs won't play anymore. why is that? i also use my home computer with my ipod... i transfered the songs there also and they play with no problems, just on the ipod it stopps working after a while. is there an authorization problem?
    PB G4 15" 1.5GHz   Mac OS X (10.4.8)  

    Have you seen this?
    iPod does not play content purchased from the iTMS.

  • I'm trying to buy an album from the iTunes store but is not deducting the price from my redeemed card balance, why?

    I redeemed a card in my account but when trying to shop is not giving me the option to use it. Any suggestions?

    Hello Carla158,
    You dont really have to tell the iTunes Store to use the credit balance. Here is how purchases are charged in iTunes.
    Order of iTunes billing methods
    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
    From: iTunes Store: How iTunes Store purchases are billed
              http://support.apple.com/kb/HT5582
    All the best,
    Sterling

  • How do I download a preordered album from the iTunes Store direct on my iPhone or iPad?

    In the store under the album details, where I would expect the cloud icon to be so I can click and download, it says simply "purchased" and gives me no option to download.
    Any help would be massively appreciated

    Sync the iPad with your computer, or click here and follow the instructions.
    (125741)

  • I just bought an album, from the itunes store. now i cant find it? like it didn't downlad, but took my money away.

    OK, so its not anywhereeeee , not in purchased things, NOWHERE.
    PLEAAAAAAAAAAAAAAAAAAASEEEEEEEEEEEEEEEEE HELP ME

    Clcik Store>Check For Available Downloads

  • I cannot play a movie I just recently downloaded from the iTunes store

    I cannot play a movie I just recently downloaded from the iTunes store

    I purchased an album from the iTunes store VIA the wish list Purchase option.
    The 2 albums and 3 songs were purchased.    However, one of my songs was stuck in the "Computer is not authorized / Already Authorized" loop.  Where it asks me to authorize a song, but then says the computer is already authorized and doesn't play the song.
    I noticed looking at "Get Info" there were two key differences.
    The songs that were valid and would play have:
    Kind: Purchased AAC audio file
    Purchased by: **********
    Account Name: *****@gmail.com
    The one song that would NOT play and caused the authorization loop has:
    Kind: AAC audio file
    Purchased by:   <this field was NOT PRESENT like it was on the other files>
    Account Name: *****@gmail.com
    (**** = redacted, however the two Account Name fields were identical)
    As you can see, the Account name match, but the "Purchased By" field is missing and the Kind is not marked as "purchased".
    THIS IS A BUG.  As the entire album was bought under the same method, same time, and same account, yet, one file is improperly tagged, and does not play.  The trouble file was found in iTunes store, added to Wish list, and purchased in the same session, no other log-off, shutdown, or iTunes restart to cause a selection of anouther account name.
    This leads me to believe that iTunes is not properly tagging a file after it is downloaded that it has been purchased, thus, causing the loop.
    Apple can't blame anyone else here, as only apple hardware and software were involved in this.  MacBook Pro, OS X 10.6.  iTunes 10.7 (21)

Maybe you are looking for

  • SAP BI on Mobile

    Hi There is a lot of excitement about mobile BI especially with the release of the Apple Ipad.  There are two tools we use in class to demonstrate mobile BI to students.  Both tools can be downlaoded from Apple iTunes and are free. The first tool is

  • Change Password Screen error in - External Facing Portal

    HI, We have developed an external facing portal for anonymous users and the EFP has protected content which will redirect the users to enter logon information to access it. The process of authentication also working well in EFP but we are getting som

  • Is it possible to make an multi-protocol IM in JAVA ???

    Is it possible to make an multi-protocol IM in JAVA ( like "pidgin IM") for the simultaneous chat with yahoo,MSN,gtalk rediff,XMMP clients IM. I m a newbie in java and know java up to Awt , IO & Exception handling. what concept I have to learn for ma

  • How to get values after decimal point

    Hi, source value is 12345.678 i wana the target side in 12345  in field and 678 in one field. the source value its not fixed  before decimal point value pass to one field and after decimal point value pass to other field please help to me how to do t

  • Distance between buttons (Flow Layout)

    Hi people, I Have 100 buttons inside a JPane with Flow Layout. How do I set the distance between the buttons to 0(width and height)? Regards. Thank's.