Alcatel pop 7s and ee tv app not connecting

I managed to get my wifes Sony Xperia Z tablet to connect instantly. But my pop 7s just searches and doesn't find the tv box. Same goes for my Sony Xperia SP phone. Any ideas?  It's likely I'll be the one to use this feature the most, and nothing of mine works with it. Hopefully someone can get me connected.

Have you got your EE TV box switched on? Another thing you may want to try is to re-boot your router and try again.

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