ALD stop working during a preview of sales order or deliveries

Good morning
I have a problem in printing sales orders or deliveries :
I can run correctly the add-on ALD on every client but after I launch some previews of sales orders or deliveries I received, an ALD error, which stops working, and i have to exit from SAP and then enter again and run ALD if i want to use it.
Our system details are:
SAP BO 2005A sp01 PL39
Advance Layout Designer PL 103
Windows Server 2003 std ed. sp2
Clients with Windows XP PRO sp03
The issue happens when print preview all Deliveries/ Sales Orders.
I also created a new simple ALD template and I set it as
default. The issue didn't happen so frequently as with the old template.
Anyway these problems with ALD started after we began using Zfax.
So i decided to uninstall it, but the problem appeared again.
Now i'm asking if anyone could help me about this.
Thanks in advance

Hi ,
Pls install ALD gain if u can .
This addon takes near about 300 mb of space and little bit slower the b1.
rgds,
Ansu
Edited by: anshu srivastava on Feb 26, 2009 9:40 AM

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ALD stop working during a preview of sales order or deliveries

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