Alert Configuration in XI (Email Setup Problem)

Hi Experts,
Ok. Here's the scenario.
Basically, I want to get notified about the errors not only through alert inbox but also through my personal email. I have already configured the alert in XI and I think I got the configuration right.
Now, here's the problem.
There were actually 4 intended recipients which I have added on the fixed recipient in R/3. When errors are encountered, alerts are being sent to the alert inbox in RWB. However, there is a problem when sending alerts to the emails of the recipients. Only 1 of the 4 recipients is able to receive the alert on his personal email.
I've tried checking the email address configured on each user and all emails are correct.
Also, the recipient is getting the message with a huge delay. Maybe an hour or so after one unsuccessful process.
Any inputs about these?
Thanks!

SATYA KUMAR AKKARABOYANA wrote:Hi Satya,
>
> Please check in Alert Inbox in Runtime Workbench and click on Personalization tab and under the Time-Independent Delivery.
> select the check box Mail.quote}
This portion is already configured when I checked it.
Thanks.

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