Alert Framework Configuration

Hello,
Can anyone tell me if it is necessary to use BPM in order to trigger alerts with the alert framework?
Thanks
dizizmi

Hi again,
I am having a problem with the alert configuration.
When I try to access the Alert Configuration link in the Runtime Workbench I get a message stating that SSO is not active in the system. I then press the button to logon and enter the user XIRWBUSER and password but the system is not able to give me the access.
I have already done a search in SDN an one colleague add the same problem and the way he solved it was configuring the SSO. I think that there should be another way. I already checked on notes 750287 and 813703 but still have the problem. Any ideias?
Thanks in advance

Similar Messages

Alert framework configuration - Bw reporting Agent

Hi,
Anybody tell the transaction code or procedure to do Alert framework configuration in Bw reporting Agent.
Thanks,
Debasish

Hi Debasisha,
The steps for to do Alert Framework configuration
Step1. Give Tcode: ALRTCATDEF
this open " Alert Management Screen", From the alert category definition environment, choose "Settings", and then "Configuration".
Step2. Ensure you are in change mode, by default it in Display mode.
define you alert category, If you want to be able to confirm alerts by SMS or Internet mail, you must enter the user created to receive all incoming mails in the "Inbound Processing" section.
Step3.In the "Status Handling for Mails" section, you can specify which statuses are to be reported. The first setting refers to the system being informed, and the second refers to a status mail being sent to the sender.
Step4. In the Logging section, select "Write Log" only if you want additional information about the actual processing of the alerts. This information is logged using the standard application log and can be viewed in transaction SLG1 (object ALERT).
That's it, Hope it help you.
Atul

Should alert framework configuration be transported?

We have configured alert framework in our development box and are questioning whether or not transporting the configuration is standard practice.
We are concerned about transporting alert configuration as we are not aware of a way to distinguish if the alert message is from our development box or production box.
Questions in summary:
1). Is transporting alert configuration standard practice? Advantages? Disadvantages?
2). Is there a way to configure in alert message what system the alert was generated from (XI development or XI production)?
Thanks in advance,
Michael

Hi,
After creating the Alert configuration , and alert caetgory in Development System , you have to transport it to production system.
because all alert configuration details in SAP Alert management in development system, not in production system.
How to transport Alerts see below link
http://help.sap.com/saphelp_nw2004s/helpdata/en/7f/e5d37530e049c2aa82b3546ec4c523/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step - Alert Configuration
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide - Trouble shoot alert config

Using Alert Framework to send email notifications when Process Chain fails

Hi Everyone,
I've configured ALRTCATDEF in Solution Manager, selected the alerting option for Process Chains in - RSPC > Attributes > Alerting, but it looks like whenever any process chain fails, an email notification will be sent to the same recipients.
Is there anyway to have an ALRCATDEF - alert category for different process chains, so that different recipients receive notifications for different Process Chains.
Thanks,
Ken

Interesting....I was actually hoping for different recipients for different process chains.
E.g. for our
CRM process chain - Support Team 1
FI process chain - Support Team 2
and so on and so on.
I think the only way may be creating a custom process type and implementing a class for this process type that calls function SALRT_CREATE_API. Then adding this process type to the process chain, with a different variant for each.
However if anyone knows a way to do this in a SAP standard way using the Alert Framework, that would be great.
Cheers,
Ken

Question about Alert Framework in Solution Manager

Hi all,
We are planning to use Solution Manager as Central Monitoring Server, so I want to know what the advantage to use Solution Manager is, especially in Alerting.
We can define auto-reaction methods for monitors to send CCMS alerts to Alert Framework where the alerts can be forwarded to the personal responsible via Email or CCMS.
Is there any difference when using Solution Manager? Which additional functions dose Solution Manager provide in alerting?
In normal SAP Alert Framework, you can only define one receipt for escalation. Can Solution Manager support multiple level escalation? For example, an alert is sent to A, if the Alert is not confirmed by A, then the alert is forwarded to B automatically. The same way the alert can be forwarded to further persons.
Any idea?
Thanks!
Regards,
Hui

Hi Hui,
On my opinion there is no any advantage in useíng SAP Solution Manager as central alerting systems in respect to RZ20. The arguments are as follows:
- in SAP Solution Mnager you have performance restrictions on number of alerts to be displayed in one screen caused by the fact that the alerts are displayed in HTTP format
- All the customizing in SAP Solution Manager for System Monitoring is Solution specific and not transportable. It means that if you have got corrupted your system monitoring session (that happens not seldom) your settings are lost. If you have created another Solution for the same systems you have to perform customizing from the scratch
- Customizing is also not very esay to do. I would do recommend to use "User defined Alerts" Please have a look at the SAP Note 1023959 fro this topc
- SAP Solution Manager does not provide alerting mechanism -> you have to relay to ALM in any case. Here by the way to your second question I would say that it is possible implement exactly process you have described. In the ALM category you can use button escallation to define another person that would be informed via e-mail in case the first Recipient have not completed alert from this category within predefined time
+ The only feature that is unique with System Monitoring with SAP Solution Mnager is the possibility to change threshold values for all the MTEs / MTE Classes that are defined in User Define Alerts an one button click
At the conclussion I would say that there are some custommers that are using SM as monitoring platform But more pragmatical would be to configure RZ20 with help of Rule-based alerts and self- defined system groups and use ALM as alerting infrastructure. In this case you can save in plain XML file your Alert configuration and export it in any other system. ALM has on my opinion enogh functionality for alerting
Best Regards
Andrey

PI 7.31 - Component based alerting v/s Alert framework like 7.0

PI Experts,
We are in the process of upgrading PI from 7.0 to 7.31. In current PI-7.0, We are using Alert framework for notifying us for the failed messages in PI.
PI-7.3 has the the new feature of Component based alerting, while implementation, we have a choice between "Component Based Alerting" and "Alert FrameWork".
1.     Can someone guiide me on what are the advantages of using "Component Based Alerting" v/s "Alert Framework" in PI-7.3?
2.     If we choose "Component Based Alerting" now, then can we switch it back to "Alert Framework"? If yes, how difficult it is? What are the configuration steps for the "Component Based Alerting"?
3.     If we choose "Alert Framework" now, then can we switch it back to "Component Based Alerting"? If yes, how difficult it is? We would be able to use our current alert configuration and alert rules?
Thanks.
MP

Hi,
>>>>1.     In current AF, we get the alert for the new error if we have confirmed the alert for the same rule in the system otherwise we do not get a alert for the new error.How the alert confirmation works in CBA
depends how you consume alerts - if you do it with SOLMAN for example it's there (for "number of hours" and/or "until" AFAIK)
>>>>2.     Is there any way we can move the current alert rules of AF to CBA in 7.3?
not sure if with 7.3 but there is some upgrade function in 7.31 as per:
http://help.sap.com/saphelp_nw73ehp1/helpdata/en/b2/58b14b70744d0db55599230d2c5bce/frameset.htm
quote:
"In case you upgrade your system to enhancement package 1 for SAP NetWeaver 7.3, and in case the “classical”alerting function (already available prior to enhancement package 1 for SAP NetWeaver 7.3) is switched on, the CTC wizard asks you if you like to switch on the new component-based message alerting."
but I've never tried it so don't know if/how it works,
Regards,
Michal Krawczyk

Adapter Engine - Alert Framework - Suppress Multiple Alerts

Hello,
I use XI in SP14.
I have configured the alert framework with rules for "Integration Engine" and for "Adapter Engine". I have check for the two cases the option "Suppress Multiple Alerts of This Rule".
For the same error (for example, mapping error) the option "Suppress Multiple Alerts of This Rule" works fine for the rules based on the "Integration Engine", but for the rule based on the "Adapter Engine" the option "Suppress Multiple Alerts of This Rule" doesn't work. For example i have a sender file adapter which reads some files on a nework directory (polling every 5 secondes) and if we have a network failure, i will receive several times the same email from the Alert Framework. Is it normal or a bug ?
Regards,
Vincent

Hi,
Yes they have been faced before.
refer this thread,
Bunch of problems with ALERTING in SP14!
Question6 refers to supress multiple alerts.
Also refer oss note 913858 - XI 3.0 Alerting: Troubleshooting
Hope this helps you, also try sp15 and if that donot work try the note.
All the best,
Anirban.

Alert framework and RWB

Hello everybody,
which mechanisms do we have to notify agents of errors in RWB?
Is this the alert framework?
Regards Mario

Yes you have to create the RULES in the runtime workbench Alert Configuration , than you can see the alerts in the Alert Inbox or configure from transaction alrtcatdef.
Please look for this in the <a href="http://help.sap.com/saphelp_nw2004s/helpdata/en/5b/5d1741b393f26fe10000000a1550b0/frameset.htm">Offical SAP Help</a>
Regards,
Sandro

Email notification Alert Framework

We succesfully configured the alert framework, alerts were generated and send to a mailbox.
But since this week we don't receive the alerts anymore in our mailbox.
We see in tcode LSG1 that alerts are generated, but with error "BCS exception (OSERR_BCS) occured"
We had a look at tcode SM21, ST22, SCON, SCOT, SICF, SOST but everything looks ok.
Also we still get other emails from the system in our mailbox.
Can anyone give advise?
thanks,
Pieter

Hi Monica,
We use alert framework to send messages from interfaces in error (integration engine and adapter engine) to a general mailbox in Outlook.
In SAP XI:
In transaction ALRTCATDEF we defined 2 categories, AE (errors on adapter engine) and IE (errors on integration engine).
AE:
message title: AE (&SYST-SYSID&): Adapter Engine Error
short text: Error in adapter &SXMS_TO_ADAPTER_TYPE&
long text: Adapter type - &SXMS_TO_ADAPTER_TYPE&
              Adapter error text - &SXMS_TO_ADAPTER_ERRTXT&
              &SXMS_MSG_GUID&
IE:
message title: IE (&SYST-SYSID&): Integration Engine Error
short text: Error in message &SXMS_MSG_GUID&
long text: Message ID - &SXMS_MSG_GUID&
              Sender service - &SXMS_FROM_SERVICE&
               Interface namespace - &SXMS_FROM_NAMESPACE&
              Sender interface - &SXMS_FROM_INTERFACE&
              Error category - &SXMS_ERROR_CAT&
              Error code - &SXMS_ERROR_CODE&
For both categories configure the Fixed Recipients (user-mailbox).
In ALRTCATDEF go to Settings-Configuration, We don't use alert confirmations but the user must exist bij Inbound Processing (that's why it didn't worked anymore by us).
Execute program (SE38) RSALERTDISP to see the alerts.
see also: http://help.sap.com/saphelp_nw04/helpdata/EN/96/f1033c128f4a7de10000000a114084/frameset.htm
In XI Workbench:
Choose Alert Configuration
we added 2 rules, one for AE and one for IE
example AE rule:
       Rule Activated: YES
       Suppress: NO
       Description: Errors on Adapter Engine
       Were: Adapter Engine
       Adapter Type: *
good luck,
Pieter

How to send HTML email using alert framework? Kindly help!

Hi Experts,
      I am using alert framework (alert category) to send email. In the email message I want to use HTML content along with some hyperlinks.
     How can I do this?
     kindly help!
Thanks
Gopal
Message was edited by:
        gopalkrishna baliga

Hi,
To send hyper links, you can add the links in the FollowUp Activity.
The content of the mail from the alert framework will be a text mail.
One option would be to check in your SCOT settings if it would be possible to set the Content Type as TEXT/HTML . If yes, then maybe this should be possible.
Regards
Bhavesh

XI / PI Alert Framework to Populate an ABAP table

We are sending an outbound proxy to PI, and if an error occurs in PI, we want to populate an abap table in the source system. SAP has told us this could only be done via the PI alert framework. Could someone tell me if there is one or many user exits (and what they are) in the PI alert framework that abap code could be inserted in?

BAPI- Implementation of interface IF_EX_ALERT_MODIFY_TEXT.

Oracle Beehive Framework Configuration return faliled status(When install)

Hi everybody,
I faced a problem when install Oracle Beehive. All installs of software done, but in next step (Configuration), all configurations done except "Orcl Beehive Frmwork Config". I didn't know what happened, and how to solve this error. Full Error describe below:
Launching tool "Oracle Beehive Framework Configuration"
Invocation timestamp: 1:49:09 PM
Executing command: oracle.ocs.install.plugins.product.main.BeeCfgPlugin ${admin_passwd} ${schema_passwd} ${site_key} C:\oracle\product\1.5.1.0.0\beehive_1 portal.neo.com.vn (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=portal.neo.com.vn)(PORT=1521)))(CONNECT_DATA=(SERVICE_NAME=oracle))) 3042 21300 21401 21451 orabeehive NEO BeehiveSite FINE SERVER_ONLY true 2 1
[INFO   ] [2009-09-10 13:49:09] [main                 Line 189 ] [---------------------------------------------------------------]
[INFO   ] [2009-09-10 13:49:09] [main                 Line 190 ] [         BEEHIVE CONFIGURATION ASSISTANT (BCA) STARTED ]
[INFO   ] [2009-09-10 13:49:09] [main                 Line 191 ] [---------------------------------------------------------------]
[INFO   ] [2009-09-10 13:49:09] [main                 Line 192 ] [   ]
[INFO   ] [2009-09-10 13:49:09] [main                 Line 193 ] [ Start time    : 2009-09-10 13:49:09]
[INFO   ] [2009-09-10 13:49:09] [main                 Line 194 ] [ Command Line : C:\oracle\product\1.5.1.0.0\beehive_1\perl\5.8.3\bin\MSWin32-x86-multi-thread\perl.exe C:\oracle\product\1.5.1.0.0\beehive_1\beehive\assistants\bin\BeehiveConfigurationAssistant.pl   -primaryTemplateId SERVER_ONLY -availablePhysicalMemory 2GB -availableNumberOfProcessors 1 -ORACLE_HOME C:\oracle\product\1.5.1.0.0\beehive_1 -hostname portal.neo.com.vn -connectString (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=portal.neo.com.vn)(PORT=1521)))(CONNECT_DATA=(SERVICE_NAME=oracle))) -BTIport 3042 -OMBport 21300 -MXport 21401 -SecureMXport 21451 -enterpriseName orabeehive -organizationName NEO -siteName BeehiveSite -userFirstName BEEAdmin -userLoginid beeadmin -logLevel FINE -firstInstance true ]
[INFO   ] [2009-09-10 13:49:09] [main                 Line 195 ] [   ]
[INFO   ] [2009-09-10 13:49:09] [main                 Line 196 ] [---------------------------------------------------------------]
[BEECTL] [Specify the value for secure option --oc4j_admin_password (The text you type will not be displayed as it is entered):
[BEECTL] [
[BEECTL] [beectl command failed. See the log file "C:\oracle\product\1.5.1.0.0\beehive_1\beehive\logs\beectl\2009.09.10\beectl_modify_deployment_structure_13_49_19+0700.txt" for more details.
[BEECTL] [Connection Unavailable.
[BEECTL] [
[SEVERE ] [GlobalLib::Executor::executeAndReturnDataIfSuccess Line 224 ]
[SEVERE ] [Start Message]
[SEVERE ] [ beectl.exe command execution failed. beectl.exe command returned exit code : 1]
[SEVERE ] [ 1]
[SEVERE ] [End Message]
[INFO   ] [2009-09-10 13:49:23] [GlobalLib::Logger::closeLogger Line 622 ] [Closing the log file : C:\oracle\product\1.5.1.0.0\beehive_1\beehive\logs\config\BeehiveConfigurationAssistant\09.10.2009\BeehiveConfigurationAssistant_13_49_09.log]
Tool "Oracle Beehive Framework Configuration" returned Failed status.Anyone help me please!
My Envs:
OS: window xp
Oracle db: 10gR2.03
Thanks in advance.
Luyen

Hello
I see [BEECTL] [Connection Unavailable.
could you
- test connecting to your database using the exact same settings that you provided to the beehive installer , using a tool like SQLDeveloper or similar ?
- print out C:\oracle\product\1.5.1.0.0\beehive_1\beehive\logs\beectl\2009.09.10\beectl_modify_deployment_structure_13_49_19+0700.txt

Need CIC Framework Configuration Cookbook

Hi Experts,
Can anybody provide CIC Framework Configuration Cookbook?
Ankur

Dear all, the cookbook is available on SAP http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/90c8d13d-5c56-3010-73bd-b4a493c7c14b?QuickLink=index&overridelayout=true&58029303136455 Best regards Christina

CIC Framework Configuration Cookbook

Hi,
Could someone provide me with the CIC Framework Configuration Cookbook? <REMOVED BY MODERATOR>
Thanks
Warren
Edited by: Alvaro Tejada Galindo on Mar 19, 2008 3:50 PM

hi check this...
IC WebClient : Prior to 4.0 CRM used to have the Interaction centee on winclient. this emeans that you when you open the CIC, normal SAP GUI with all the CIC functionality is displayed. From 4.0 onwards, they have introduced another concept called Interaction Centre WebClient. This enables you to have all the Winclient features avaialbe to you on Internet Explorer. For you to unergo SAP Training, you have a course called CR410 - IC WebClient.
ICSS : Internet Customer Self-Service - is a part of E-Commercre (CR800).Training on this is avaialble from SAP Academy (CR800-E Commerce). This enables you to implement the Service Functionality on the Internet. You basically carryout this implementation in a component calle XCM (Extended Configuration Management). You would have the CRM transaction types configured in order for the customers to access from the web site.
regards,
venkat.

Alert Framework question

Hi,
we have set a generic user with a group email adress in alert categorie definitions as the destination where the alert should be sent.
What this does is that the alerts are sent to a common mailbox which the group responsible for pi can monitor.
The problem now is that no one can really log in and terminate these alerts since no particular user has this users password . This is normal because noone should really know generic user passwords and we want to be able to trace who confirms alerts.
How does the alert framework handle this way of working... it seems like something everyone must need...
I mean , you don't really want to send alert emails directly to someone in case they are not there. Then again, if you send it to multiple people , how do you know who will handle it...
How do you do this ?

Hi,
You will create one distributed email list (add users mail ids how many you want in that distributed list) and assign that distributed list to the particular user. when an alert triggered then the mail goes to the distributed list (all people receive that alert who are in the distributed list).
So based on their shift timings they will handle that alert causes and send a mail.
Otherwise one person is responsible to assign the alert issues to the users.
Regards
Ramesh

Alert Framework Configuration

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