Alert generation in PI

Hi Experts,
I want to generate alerts when a message fails in PI. I am checking SXMB_MONI for message failures.
I have setup following to generate alerts.
1. Alert category in ALRTCATDEF and fixed receipients
2. Activated the Alert rule in RWB (Alter Config)
3. SMTP setup is present in SCOT
4. alertinbox service is activated in SICF.
Even after doing these, alerts are not getting generated as I cannot see alerts in Alert Inbox and I am not getting alert emails.
Please let me know if I am missing anything else required or any additional steps are required for alert generation.
Thanks,
Deepak

Check the following.
1)Check Exchange profile parameters 'Central Monitoring Server':
in section RuntimeWorkbench
com.sap.aii.rwb.server.centralmonitoring.r3.ashost
com.sap.aii.rwb.server.centralmonitoring.r3.client
com.sap.aii.rwb.server.centralmonitoring.r3.sysnr
Ensure they are filled with the information of the PI system where the
Central Monitoring Server is.
2)Go to tcode sm59 and check RFC Destination
'CentralMonitoringServer-XIAlerts'.
Under 'Technical Setting' the same host and system number as parameter
com.sap.aii.rwb.server.centralmonitoring.r3.ashost/r3.sysnr in the
exchange profile should be maintained.
Under 'Logon&Security' the same client as from parameter
com.sap.aii.rwb.server.centralmonitoring.r3.client should be
maintained.
If they are not the same/matching, delete the destination. It will be
created automatically with the correct parameters when the next alert
is created.
3)Run these reports to ensure all the necessary ICF
services are running?
RSXMB_ACTIVATE_ICF_SERVICES
RSALERT_ACTIVATE_ICF_SERVICES

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Does CC alert generation take into account 1/ act or 2/ act+perm ?

Dear Forum,
Can somebody shed some light on how alert generation works ? Are only the entries in the action tab of a function relevant ?
1. Suppose you have alertlog.txt
$ cat Alertlog.log
SYS-001 JDOE SM30 2008-07-28 09:15:07 ENDUSER
SYS-001 JDOE SU01 2008-07-28 09:45:24 ENDUSER
2. critical action rules
a) SM30 S_TABU_DIS 02 FC31 = open and close FI posting period
b) SU01 S_USER_GRP ACTVT 06 = Delete users
---> will the "Search Critical Action Alerts" functionality report JDOE or not ? That is, will SAP GRC take the permissions into account yes or no ? If not, than we have false positives.
Thanks - Sam

Simon,
Thanks for the reply
Can we conclude as follows :
"SAP GRC Risk and Remediation alert monitoring and alert notification do not take into account any function permissions settings before, during or after alert analysis. By this logic, users will be reported as soon as alertlog.txt line items correspond with items from the action tab as part of functions, regardless the fact those users' user buffer does not have the necessary permissions as specified within that same function."
I have noticed your email suffix sap.com --> Can I consider your answer as an official answer from SAP to my question ?

Short dump while executing job SM:EXEC SERVICES for EWA alert generation

Hello All,
I'm getting short dump error while executing job SM:EXEC SERVICES for EWA alert generation.I'm using EHP1@SP22 of Sol Man.
Please find the logs
Error in the ABAP Application Program
The current ABAP program "SAPLDSVAS_PROC" had to be terminated because it has
come across a statement that unfortunately cannot be executed.
The following syntax error occurred in program "RDSVASCABAP_TRANS__________073
" in include "RDSVASIABAP_TRANS__________073 " in
line 1782:
"Field "STATEMENT_SUMMARY001019" is unknown. It is neither in one of th"
"e specified tables nor defined by a "DATA" statement. "DATA" statement"
The include has been created and last changed by:
Created by: "SAP "
Last changed by: "SAP "
Error in the ABAP Application Program
The current ABAP program "SAPLDSVAS_PROC" had to be terminated because it has
come across a statement that unfortunately cannot be executed.
If anyone came across such kind of dump, please reply asap, due to this, i could not generate EWA report for R/3 system 6.04.
Thanks,
Anand.

>
Anand Tigadikar wrote:
> Thx Paul, but i already did checked this note and its not solving my issue
Dear Anand,
Did you perform a complete service definition replacement for SDCC/SDCCN as described in the note?
These are manual steps you need to perform on the system and are not code corrections.
I would suggest you perform it, if you have not, and check the SDCCN logs to review the process ran cleanly.
Note: Please make sure SDCC_OSS is functioning and a connection to SAP can be made before
deleting the service definitions.
If you have already replaced the service defintions on the Solution Manager system, then no point doing it again. However checking a note and applying it are not the same thing. So I am uncertain if you replaced the service definitions or not. The dump you are getting in SM:EXEC SERVICES suggests its due to a problem with the service definitons. The recommendation is to replace them according to the process described in SAP Note 727998. If you have not done so please do so.
If you have successfully replaced the service definitions are you still getting the same dump, or has it possibly changed?
Regards,
Paul

CC 5.2 Alert Generation - Not extracting any data from SAP

Hi there,
We are trying to use the alert function for critical transactions in CC 5.2. We have set the relevant parameters in CC. The Alert_Log.txt is created successfully but it is not extracting any data from SAP. Is there any settings that I am missing here, both in R/3 and CC 5.2? I really appreciate your help. Below is the Alert_Log.txt for your review.
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob scheduleJob
FINEST: Analysis Daemon started background Job ID:41 (Daemon ID D:\usr\sap\CC1\DVEBMGS00\j2ee\cluster\server0\. Thread ID 0)
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob scheduleJob
INFO: -
Scheduling Job =>41----
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob run
INFO: --- Starting Job ID:41 (GENERATE_ALERT) - AlertGeneration_Testing
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob setStatus
INFO: Job ID: 41 Status: Running
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob updateJobHistory
FINEST: --- @@@@@@@@@@@ Updating the Job History -
1@@Msg is AlertGeneration_Testing started
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.dao.BgJobHistoryDAO insert
INFO:
Background Job History: job id=41, status=1, message=AlertGeneration_Testing started
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob alertGen
INFO: @@@ Alert Generation Started @@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob alertGen
INFO: @@@ Conflict Risk Input has 1 records @@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob alertGen
INFO: @@@ Critical Risk Input has 1 records @@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob alertGen
INFO: @@@ Mitigation Monitor Control Input has 1 records @@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO: @@@@@ Backend Access Interface execution has been started @@@@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO: @@System=>R3
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO:
No of Records Inserted in ALTCDLOG =>0 For System =>R3
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface append_TcodeLogFile
INFO: *********SOD Tcode Size=>0**************
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface append_TcodeLogFile
INFO: *********Alert Tcode Log File=>D:\cc_alert_log\cc_alert_log1.txt is created**************
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO:
File Output Log File Size ==>0----
For System =>R3
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO: -
Conf Last Run Date=>2007-12-12--Conf Last Run Time=>12:45:11--
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface alertGenerate
INFO: ==$$$===Notif Current Date=>2007-12-20==$$$==Notif Current Time=>14:27:32===$$$===
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ****************** send Notification Alert Type=>1
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ******Alert Notification=>CONFALERTNOTIF==LastRunDate:=>2007-12-20==LastRunTime:=>00:00:00==Curr Date=>2007-12-20==Curr Time=>14:27:32*********
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ****************** send Notification Alert Type=>2
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ******Alert Notification=>CRITALERTNOTIF==LastRunDate:=>2007-12-20==LastRunTime:=>00:00:00==Curr Date=>2007-12-20==Curr Time=>14:27:32*********
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ****************** send Notification Alert Type=>3
Dec 20, 2007 2:27:32 PM com.virsa.cc.comp.BackendAccessInterface send_AlertNotification
INFO: ******Alert Notification=>MITALERTNOTIF==LastRunDate:=>2007-12-20==LastRunTime:=>00:00:00==Curr Date=>2007-12-20==Curr Time=>14:27:32*********
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.mgmbground.dao.AlertStats execute
INFO: Start AlertStats.............
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.mgmbground.dao.AlertStats execute
INFO: start:Sat Dec 01 14:27:32 CST 2007
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.mgmbground.dao.AlertStats execute
INFO: now:Thu Dec 20 14:27:32 CST 2007
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.mgmbground.dao.AlertStats execute
INFO: end: Tue Jan 01 14:27:32 CST 2008
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.mgmbground.dao.AlertStats execute
INFO: Month 2007/12
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob alertGen
INFO: @@@=== Alert Generation Completed Successfully!===@@@
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob setStatus
INFO: Job ID: 41 Status: Complete
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.BgJob updateJobHistory
FINEST: --- @@@@@@@@@@@ Updating the Job History -
0@@Msg is Job Completed successfully
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.bg.dao.BgJobHistoryDAO insert
INFO:
Background Job History: job id=41, status=0, message=Job Completed successfully
Dec 20, 2007 2:27:32 PM com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob scheduleJob
INFO: -
Complted Job =>41----

Hi,
we have ran into similar issue of alert log being not displayed accurately in CC 4.0 version and we implemented the Note 1044393 - CC5.1 Alerts, it did work for us, as you are using CC5.2, I would recommend you to check the code and then try this note. But iam still skeptical whether this note will be helpful to you or not.
Thanks,
Kavitha

Alert Generation, Control Monitoring

Hi,
I am trying to understand how the Alert Monitoring background jobs work. I understand that Alert monitoring for Confliction Actions and Critical Actions will generate allerts when conflicting actions or critical actions actually are performed, but how is this for the Control Monitoring? Will it create allerts when users/roles with conflicts are actually assigned a mitigating control, or will alerts also be created when mitigating controls are created but not assigned to a specific users/roles risk violation?
Thank you!
Ingar Steinsvik

Did you check the documenation on this ("Scheduling Alert Generation" section in GRC 5.3 config guide):
Control Monitoring:
This alert type is a mitigation level analysis, which generates mitigation alerts.
During the generation of alerts, the user and transaction information is passed to the risk
analysis. If you select the Consider Mitigated Users option, alerts are generated on user who
are associated with a mitigated risk. The generation of these alert types are useful for
transaction usage in Segregation of Duties (SoD) Review and User Access Review (UAR).
You can also set up a background job for sending alert notification via email based on the
alert type. By selecting Conflicting Actions and/or Critical Actions alert types, notifications are
sent to Risk Owners. Selecting Control Monitoring alert type sends notification to the
Management Approver of the Mitigating Control.
Thanks
Himadama

Alert generation.

Hi ,
I need to create an alert for customer credit on Hold for any customer in ICWebclient ,Kindly suggest the necessary steps in detail for the same.
Also tell me where can I find the flag which is set for the customer whose credit is on Hold.
Thanks,
Ashish.

Hi,
These are the basic steps for alert generation.
1. Create Alert Profile (transaction CRMC_CIC_AM_PROFILE) using the DEFAULT meta Model ( User defined meta models can be created if required with custom events to be triggered)
2. Assign the created alert model to the Alert Model profile in IC Profile.
3. Copy the standard alert modeler class (CL_ALERT_MODELER) to a Z class and implement the interface method 'HANDLE_EVENT'. Here you can raise custom defined events if required.
4. In the alert modeler events screen, you can write the rules and messages to be given as alerts (this is java script code) in the specified tabs in the Alert Modeler.
Hope this helps,
Thanks,
Rashmi.

RAR5.3 - Alert Generation background job repeatedly errors out

Hello,
We have an Alert Generation job that we've set up to run daily on
PR2/150 strictly for the Transaction Usage Report. We do not
use Alerts so the only parameter we set for this job is "Generate
Action Log." The job will run anywhere from 2 to 4 hours before it
errors out. Every time this job, this process overflows its allotment
on the backend of 4GB and consequently creates a system dump. The job
is just too big.
We've reviewed the powerpoint "Risk Analysis and Remediation Alerts,
Jayne Gibbon, Director of GRC Support, August 15 2008"
This powerpoint basically says Alert Generation jobs should run every 1-
4 hours, otherwise they can get very large. We applied note 1015921 to
change the Last Run Date in order to decrease the size of the job. The
farthest we were able to set the Last Run Date back and have the alert
generation job run successfully was 2 minutes. This is unacceptable for
us as we need the jobs to at least run for 1 hour time periods.
What can we do to ensure our alert generation jobs complete
successfully in a manageable time period?
Any info or guidance would be greatly appreciated!
Jes Behrens
Edited by: Jes Behrens on Jan 20, 2009 10:47 AM

there seems to be a problem with the SID table of your master data. test it with RSRV and repair any errors.
if this doesn't help return to the forum

Compliance Calibrator 5.2 Alert Generation

When we start the alert generation report it seems that the job that runs in the back-end ECC-6 system starts in the foreground and after awhile, system parameter is set for 15 minutes, times out.
1. Has anyone used this, the Alerts Generation successfully? And if so what configuration settings and connecter settings are used?
2. Has anyone else had this issue and how did they fix it?
And we have used the Alerts Generation troubleshooting guide, but to no avail.
Any input/help well be much appreciated since, as of now, SAP has not been able to help us figure this out.

Hi Clark,
Im also facing the same issue. When we contacted SAP they said that first upgrade the SP levels, then they said that install also HR component since we have HR system.
Thats how i got stuck up here! Once i install the HR component also then i think i can crack and solve this problem
Regards,
Faisal

Suspend time Alert Generation

Hi there,
I am wondering the following.
When you get the following alert: "alert generation was temporarily suspended due to too many alerts".
How long gets the concerning workflow suspended?
And what dot I have to do to force the workflow to start again? Just restarting the SCOM agent?
Thanx in advance.
Regards,
Chris

Hi Chris,
The alerts get suspended for 10 minutes. You can read more about how it works here:
http://blogs.msdn.com/b/mariussutara/archive/2009/03/25/what-is-new-opsmgr-2007-r2-alert-storm-recognition-possible-rule-misconfiguration.aspx
some trouble shooting:
http://www.systemcentercentral.com/research-this-kb-alert-generation-was-temporarily-suspended-due-to-too-many-alerts/
Cheers,
Martin
Blog:
http://sustaslog.wordpress.com
LinkedIn:
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

Alert generation process for failed explorer infospaces

Hi, I am looking for an alert or mail generation process by which the Business Objects Administrator will get information about the explorer info space for which indexing has been failed , is there any way( script, event viewer) by which and alert will be send to Administrator inbox which contains the name of failed info space, Basically want to know the best practice to monitor daily info space indexing which saves time and effort.
Environment is SAP BO BI platform 4.0 SP08,
BO Explorer 4.0 SP08,
OS is Windows 2008.

Hello Isaac,
Have you tried typing in a specific system ID (e.g. DEV, PRD)? Does it then work? What Support Pack level are you running?
Please see OSS Note 1435605 and the related notes to it. It may help.
Best Regards, Dylan

Issue in Alert Generation

Hello Friends,
Requirement: In my scenario we are making outgoing call activity to customers for customer satisfaction survey. So while doing call activity with customers if the customer asks to call at for example 4pm ,then say at 3:45pm call centre agent should get an alert to follow up.
what I have done : we have written a class with the logic given. I have created an alert of fact gathering type and assigned the attribute created.
Rule policy: I have left the EVENTS block as blank. Business role: IC_agent.
conditions: blank
Actions: Trigger_alert---and value is the alert id.
But no alerts are getting triggered at 3:45pm . kindly help.
Regards
Shibashish

Your requirement is quite complicated. As soon as there are two types of alerts in IC:
- real-time alerts
- user-triggered alerts
here are my thoughts.
The first type is just a good old one. But they are triggered when the user something does in the system. I mean when he clicks something or navigate somewhere. So this type won't facilitate your requirements completely. Just pretend that the user doesn't do anything for a while and in this period your "15 minutes before" moment comes up.
The second type is quite a new one. They are asynchronous. You can get more info from Asynchronous Processing - Interaction Center WebClient - SAP Library and IC and Communication-Enabled Business Processes - Business Functions for SAP Customer Relationship Management - SAP Libr…. This type seems to be more promising for your task.

Alert Generation for Missing Files

Hi,
I want to generate the alert, if the file is not available in source system. how can achieve in PI?
Ravi

HI,
Actually in sender file adapter we have the option that , if file is not founf the error message will be triggered and this will be handled in determination to terminate the process.
<Additional FileN>.optional
YES
The entry is ignored and the message is sent to the Integration Server/PCK without the system finding the additional file.
NO
If the file is not found, then processing is terminated with an error message
If you want to raise an Alert if the msg content is empty then write a UDF , from there you can raise an Alert.
to do see the below link
Triggering XI Alerts from a User Defined Function - /people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
Alerts with variables from the messages payload (XI) - UPDATED - /people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
Regards
Chilla..

Alert generation if Adapter is inactive

Hi All,
Is there a way to generate an alert in RWB, if the adapter is inactive?
Regards,
Balaji.M

Guys,
This is the error :
Time Stamp
Status
Description
Time Stamp : 2007-04-26 10:38:22
Status : Error
Description : MP: exception caught with cause com.sap.aii.af.ra.ms.api.RecoverableException: Channel 'JDBC_Receiver_CarrierMaster', Service '
JDBC_Service_CarrierMaster_T', Party '':
JDBC Adapter configuration not activated
Time Stamp : 2007-04-26 10:38:22
Status : Error
Description: Exception caught by adapter framework: Channel 'JDBC_Receiver_CarrierMaster', Service 'JDBC_Service_CarrierMaster_T', Party '':
JDBC Adapter configuration not activated
Time Stamp : 2007-04-26 10:38:22
Status : Error
Description: Delivery of the message to the application using connection JDBC_http://sap.com/xi/XI/System failed, due to: com.sap.aii.af.ra.ms.api.RecoverableException: Channel 'JDBC_Receiver_CarrierMaster', Service '
JDBC_Service_CarrierMaster_T', Party '':
JDBC Adapter configuration not activated.
and i took this from RWB-> Message Monitoring -> System Errors.
I have already configured Alerts for JDBC.
Regards,
Balaji.M

Alert generation on user lockdown

Hi,
We have a client requirement in which an alert has to be set which get triggered if any user gets locked down, but he wants this alert only when any particular user gets locked down for "n" no of times in day(say 4 times a day).
In CCMS, we have one moniter by which we can keep track if any user gets locked in system, but how do we tweak that particular moniter so that only if any user gets locked down for 4 times, it should get triggered.
Apprciate your timely help.
Thanks.

but how do we tweak that particular moniter so that only if any user gets locked down for 4 times, it should get triggered.
The Monitor will be able to track locked accounts... but if an account has been locked and the user contacted your "Helpdesk" there should be a procedure in place to make sure that the person requesting the user to be unlocked is actually the owner of the account. Once that have been cleared I see no use on knowing how many times the user locked their accounts
Beside the alerts you might find in MTE SecurityLogon in CCMS
You can use report RSUSR006 to see a general overview of locked users and failed logon attempts.
Also you can keep track using SM20.
Regards
Juan

Alert generation from Add-On

Hi,
Can anybody explain me how can I use Alert in my Add-On.
I mean I have an user-defined table T1 and a filed F1. An Alert will be sent to an user if value of F1 exceeds 50.
If I generate an Alert with the Saved Query in Alert Management, then what will be my query.
Thanx & Rgds
Sibasish

Hi Sibasish,
If you just want an alert that shows any records in your table where a field has a value greater than 50 then it will be:
select * from [@MYTABLE] where U_MYFIELD > 50
This is standard SBO functionality so it's not really part of your addon (although, obviously, the UDT must exist for the query to work). You can use the UserQueries and AlertManagementService objects in the DI API to create your query and alert when your addon is installed.
Kind Regards,
Owen

Alert generation in PI

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