Alert management and CCMS

Hi,
As of now we are manually monitoring messges and errors in SXMB_MONI and RWB. But client wants to upgrade this system by making this monitoring automated. So i want to give some suggestion regarding the same.. my question is which one is the better option. I mean Alets or CCMS configuraion.
Please dont point me to Links.. i have gone through all the documents and configuration steps of ALERTS .
Now i need better answer for better Option ( Alerts or CCMS)
They want to provide alerts for interfaces which are already in Live envir... and moreover they are Seeburger related interfaces.
please anybody give some suggestions.
Regards,
Sandeep.

Seeburger related interfaces error tracking can not be done in XI. There was similar discussion was going on I will let you know the link.
here is the link
refer the discussion for the same.
Re: AS2 seeburger monitor
let me know what type of error tracking u need to do based on that selection can be done.
chirag
Edited by: Chirag Gohil on Nov 24, 2008 5:45 PM

Similar Messages

Solution manager and CCMS monitoring of remote database

I have Solution Manager 7 SP Basis 6 installed. I have oracle remote databases connected successfully. Under DBCockpit I see the instances I want to monitor. I can see the backup, tablespaces, etc. These remote instances are SAP Portal JAVA only version 7 but under the dbcockpit alerts only shows alert monitor. The database check and check conditions are in white. Is there a way to see these and be able to report on them? The CCMS tree under the local solution manager also shows these connected remote instances but they are also white in color as if inactive. All CCMS agents and saposcol are running perfectly on the remote systems. The stats tables have been built, the synonyms for the solution manager are in place. What am I missing?

Hi,
Please download that attachment "scripts_1139623.sar" provided in SAP Note 1139623 - Using transaction RZ20 to monitor remote Oracle databases.
Upon extraction of scripts_1139623.sar the following files you will get.
rz20_nonabap.sql
dbcheckora10_oltp.sql
dbcheckora.sql
Then Perform the below mentioned Steps to resolve your issue.
Step 1: Create tables DBCHECKORA and DBMSGORA:
sqlplus SAPSR3DB/<pwd>
SQL> @rz20_nonabap.sql
Step 2: Fill the table DBCHECKORA:
sqlplus SAPSR3DB/<pwd>
SQL> @dbcheckora10_oltp
Step 3: Create the synonyms (as user ora<sid>):
brconnect -u / -c -f crsyn -o SAPSR3DB
sqlplus "/as sysdba"
CREATE PUBLIC SYNONYM SAP_DBSTATC FOR SAPSR3DB.DBSTATC;
CREATE PUBLIC SYNONYM SAP_DBCHECKORA FOR SAPSR3DB.DBCHECKORA;
CREATE PUBLIC SYNONYM SAP_DBMSGORA FOR SAPSR3DB.DBMSGORA;
Step 4: Grant Privileges for OPS$<SID>ADM User for the above created Tables
sqlplus "/as sysdba"
grant all on SAPSR3DB.DBSTATC to OPS$<SID>ADM;
grant all on SAPSR3DB.DBCHECKORA to OPS$<SID>ADM;
grant all on SAPSR3DB.DBMSGORA to OPS$<SID>ADM;
grant all on SAPSR3DB.DBSTAIHORA to OPS$<SID>ADM;
grant all on SAPSR3DB.DBSTATHORA to OPS$<SID>ADM;
grant all on SAPSR3DB.DBSTATIORA to OPS$<SID>ADM;
grant all on SAPSR3DB.DBSTATTORA to OPS$<SID>ADM;
commit;
Step 5:
Now after successful execution of above mentioned Steps , in DBACOCKPIT (system configuration), try to save the Remote DB entry with "Collect Alert Data". It will be saved without any error.
If you find any errors, post the error contents as a reply of this thread message.
Regards,
Bhavik G. Shroff

Alert time in ALM( Alert Management)

Hi,
I have confiqured the CCMS ALM (Alert Management) and it is working fine. But only issue seems to be with the email .When I get the email I see the difference is the alert time is showing in CET. I am using the auto-reaction method ccms_send_alert_to_alm_ccms_container_v4.
There also I changed the time zone to PST. Still no use, I am getting the alerts only in CET time.
Could someone help me the resolve this issue? I should get the alert time in PST.
Another note, I had to change the time zone to PST as at the time of installation of solution manager the time zone was CET. Does this have any affect?
Thanks
Subramanyam Inumella

Hi Subramanyam,
I know it isn't the answer you want to hear but you are not alone. I am getting the same thing. I tried changing the time of the user who sends the e-mail, as well as the TIME_ZONE parameter. Please update if you find out. Thanks,
David

SRM Alert Management does not determine recipient runtime?

Dear friends,
We are working on SRM Alert Management, where the business requirement is an alert to be sent to bidder whose bid has been accepted by manager/purchaser.
We have configured Alert Classification and Category with following setting
Category Description - Bid approved
Priority - 2 High
Expiry time in Min 1440
Rule - <blank> ?????????????
Escalation Active - <my user ID>
Application Pac - BBP_EXCEPTION
We have defined Event and Event Schema (with Event - Accepted, Event Category ALERT, Sub category of Event - Bid approved)
Event Schema is further assigned in transaction type.
Now I need to mention to system that if Bid is accepted then system should send an Alert to the Bidder whose bid has been accepted.
So, where do I need to define this configuration? As it cannot be a fixed recipient or role based recipient, in fact application should be able to determine the recipient runtime.
We tired with fixed recipient and its works fine. That means Alert is working but its not determining the recipient runtime.
Do we need to define Rule-based recipients in ALRTCATDEF?
Please help,
Regards,
Sandeep Parab

Hi,
You can also use the enhancement spot "BBP_ALERTING".
Documentation for this enhancement:
Alerts/Messages and Events in SRM Alert Management
Use
Using BAdI BBP_ALERTING you can define your own events for SRM Alert Management and you can override existing (delivered) events. You can also override the standard alert categories and change the links(URLs) that the recipient uses to get to the relevant business object (document). In addition, you can use the document data to determine your own recipients.
This BadI serves to enhance and/or vary the settings of the IMG activities under
Supplier Relationship Management -> SRM Server -> Cross-Application Basic Settings -> Event and Event Schema for Alert Management.
The following methods are available:
BBP_EVENTS_ANALYZE
Change the standard events and define your own events
BBP_EVENTS_CATEGORIZE
Change the standard alert categories
BBP_EVENTS_DET_RECIPIENTS
Change the standard recipient
BBP_EVENTS_DET_FOLLOW_UP_URL
Change the links contained in the alerts/in the messages, for example, for the link to the affected document
See also: Release Information SRM Alert Management (new)!
Requirements
In order to receive detailed information on documents, document status, and document items, we recommend that you use the following function modules (the document GUID is available as an import parameter in the individual methods):
BBP_PD_ALL_GET_DIFF
BBP_PRODOC_GETDETAIL
BR,
Disha.
Pls reward points for useful answers.

What is CCMS and how to do alert configuraion using CCMS

HI All,
could anyone provide me some insight on the topic CCMS(computer center management system).The information i am looking for is :
1.What is CCMS(in very basic terms)?
2.How it is related to XI and How we configure XI for alert configutration using CCMS?
3.Related Transcation
4.How much an XI guy should know or learn about XI
5.Any useful information that i missed an worth knowing about CCMS.

Hi Anika
Look at these links
The CCMS alert monitoring infrastructure is provided by SAP free of cost.
For more info: http://www.sap.com/germany/media/mc_386/ccms_monitoring_brief.pdf
Also there is one good SAP article named "CCMS Integration With XI".
http://help.sap.com/saphelp_nw2004s/helpdata/en/49/6272376d3bfa2be10000009b38f8cf/frameset.htm
CCMS for MONITORING
/people/sap.india5/blog/2005/12/06/xi-ccms-alert-monitoring-overview-and-features
XI : Configuring CCMS Monitoring for XI- Part I
/people/sap.user72/blog/2005/11/24/xi-configuring-ccms-monitoring-for-xi-part-i
XI : GRMG Customizing for XI CCMS Heartbeat Monitoring Part II
/people/sap.user72/blog/2005/12/05/xi-grmg-customizing-for-xi-ccms-heartbeat-monitoring-part-ii
Configuring scenario specific E-mail alerts in XI-CCMS: Part - 1
/people/aravindh.prasanna/blog
http://help.sap.com/SAPHELP_NWPI71/helpdata/EN/f0/02a63b9bb3e035e10000000a114084/content.htm
When & why need to use CCMS
When & why need to use CCMS
Regards
Abhishek

Fwding Alert in CCMS to Alert Management???

Hi,
I'm trying to fwd the alerts coming in CCMS to Alert Management System. Both are in the same machine.I follwed the steps given in the SAp help.But i did not get the result. I was not able to do one step which tells us to
"Specify RFC Destination in SALRT1 in Client 0 of CEN...."
When i try to specify it comes as not modifiable in client 000.
Please do help me out in solving it...
waiting eagerly 4 a soln,
Sundararamaprasad.

Hi Sushumna,
I'm specifically talking about CCMS alert management for XI.
The link where i came across
"Specify RFC Destination in SALRT1 in Client 0 of CEN...."
is http://help.sap.com/saphelp_nw2004s/helpdata/en/e3/bf3b7a8ccb8040b638ff732c551aeb/frameset.htm
it is "Forwarding Alerts to Alert Management (ALM)" document.
In that under the heading "Setting Up a Destination Between the Central Monitoring System and the Alert Management Framework" third point.
I think this will be of some use to help me out.
waiting eagerly for a solution,
Sundararamaprasad.

How to coonfigure CCMS Alerts and Alert Categories and Alert Rules

How to Configure CCMS Alerts and Alert Categories and Alert Rules....plz give detail description related to these

Hello Raja,
Can save a lot of your valuable time by telling you only about the events/errors you have to take care of.Here all about the Alert monitoring.Below I am giving the weblogs which are beautifully described about CCMS and mail alerts.
follow the weblogs one-by-one.
I hope at the end of this you may get some knowledge on Alerts.
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step XI:Alerts step-by-step. (fundamental Basic)
/people/sap.user72/blog/2005/11/24/xi-configuring-ccms-monitoring-for-xi-part-i CCMS Monitoring for XI. (CCMS monitoring for XI is enough later
we configure to Adapter Engine).
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1 Configuring scenario specific E-mail alerts in XI-CCMS: Part-1
(This is Important)
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2 Configuring scenario specific E-mail alerts in XI-CCMS: Part-2
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3 Configuring scenario specific E-mail alerts in XI-CCMS: Part 3
/people/federico.babelis2/blog/2006/05/03/solution-manager-cen-and-alerting-configuration-guide-for-dummies Solution Manager CEN and Alerting configuration (Advanced)
Please reward points if it is useful...
Thanks,
Satya Kumar

Relationship between Solution Manager Diagnostic and CCMS

We are just now looking at Solution Manager Diagnostics and central monitoring in Solution Manager. One thing we are not clear on, and haven't seen anything definitive on, is the relationship between these and CCMS.
Any insight or link to documentation would be greatly appreciated.
Thanks!
Jeff Henke

Solution Manager Diagnostics is a diagnostic tool, not a real-time monitoring and alerting tool. CCMS is for real-time monitoring and alerting, and SMD does in fact get data from your CCMS agents, as well as from saposcol and Wily Introscope.
Hope that helps,
David.

Alerts and CCMS

Hi
#1 I have set up the alert rule and configs. To check the alert processing i had purposely entered wrong file name in my sender CC. I'm able to view the error log in RWB but the alert is not throwing up a mail. How to raise an alert if there the sender or receiver channel are not avaiable?
#2 I had one more scenario where my mapping throwed an execption but alert is not triggering a mail. Do i require BPM for this. If no how to alert the failed messages without BPM?
How to handle these case #1 and #2?
Any useful howto doc on CCMS for triggering alerts is appreciated.
Note: No BPM involved in the above two case.
Message was edited by:
Prabhu S

Hi Prabhu,
You can check these too..
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
https://websmp205.sap-ag.de/~sapdownload/011000358700004422742005E/XIMonitoringHowTo_01aSR.pdf
https://websmp205.sap-ag.de/~sapdownload/011000358700002757652005E/HowtoMintorAF.pdf
cheers,
Prashanth
P.S Please mark helpful answers

Alerts in XI and CCMS

I've read some SAP doco talking about a CCMS Central Monitoring System (CEN).
Does that mean having CCMS on it's own Server - and CCMS is monitoring all DEV, QAS and PRD systems.
What is the usual way if you have R/3, BW, XI. Which box should have CCMS on it ? Or should it have it's own instance seperated from the rest of them ??

Hi,
There will be a separate instance of CCMS installed which will do the central administartion for all the components in a landscape. It can be handled by one single administrator....can have many assistants. No need of having a separate instance of CCMS for R3, XI/ PI, etc...the only thing that you need to take of is how to integrate your system with CCMS for monitoring.
The CCMS alert monitoring infrastructure is provided by SAP free of cost.
For more info: http://www.sap.com/germany/media/mc_386/ccms_monitoring_brief.pdf
Also there is one good SAP article named "CCMS Integration With XI".
Regards,
Abhishek.

Difference between Workflow and Alert management

HI all
Let me know the difference between workflow and alert management. ?
In Workflow if we want to trigger alert or mail.
We can use SO_NEW_DOCUMENT_SEND_API1 FM send mail.
But in alert we can use different method?
Can i know wht the exact difference between two?

Hi,
email messages can be sent with both technologies...
If you need to send just a simple email, use the ALM.
If you need to send email and wait something adding additional flows....use the Worflow.
Remember that with ALM is not possible to attach something to the email.
You can add additional steps like web addresses in order to perform further activities.
Luciano

Configuring mail alert for status of Concurrent manager and Apache services

Hi,
We have R12 (12.0.6)setup on our PROD EBIZ we want set mail-alert whenever concurrent manager or Apache services go down.
Can this be done through Oracle alert manager ....
Does anyone has a script thats works in oracle alert manager...
How do we configure the same in oracle alert manager.
Help is appreciated.
Regards,
Milan

Hi;
You can run cmclean.sql. For details see:
CMCLEAN
Also see:
How To Clear Orphan Generate Run Balance Processes [ID 337898.1]
Regard
Helios

How to configure Alerts with out CCMS

Hi All,
Is there any chance to configure Alert management
or just alert if u get any error in adapter Monitor or message moni. please advice me. i want to get alert mail when there is an error in adapter moni or message moni.
Thanks in Advance.
Sriram

Hi,
Yes u can raise an alert:
For raising an alert you need to first configure the alert please follow the below weblog written by Michal Krawczyk
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
Configuration steps are: go to transaction ALRTCATDEF
1) Define Alert Category
2) Create container elements which are used for holding an error messages.
3) Recipient Determination.
Alert can be triggered in different ways.
1) Triggering by Calling a Function Module Directly.
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
2) Triggering by Calling a Function Module in the Workplace Plug-In.
3) Triggering with an Event Linkage.
4) Triggering with the Post Processing Framework (PPF) or Message Control (MC)
5) Triggering from a Workflow.
6) Triggering from CCMS with autoreaction.
7) Triggering from BPM.
/people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
/people/community.user/blog/2006/10/16/simple-steps-to-get-descriptive-alerts-from-bpm-in-xi
8) Triggering alert by configuring a rule from RWB.
http://help.sap.com/saphelp_nw2004s/helpdata/en/56/d5b54020c6792ae10000000a155106/content.htm
THis will raise adapter and integration engine related errors.
Hope this will help you.
Thnx
Chirag

What is ALERT Management.how to use it?

what is ALERT Management. what is it's use.how to do ALERT Management?

HI
Alerts within XI give us a simple way to monitor only those errors that we want to and send alert messages to different people depending on the alert category.
Alert configuration is used to have the system inform you of errors during message processing.
By using the Alert Framework, central monitoring can be provided with all errors reported during message processing in ABAP and Java. This enables an improved reaction to such errors in both the ABAP runtime and the Java-based Adapter Engine. For this purpose, the Alert Framework is provided with rules based on certain events and on information from the header of the message protocol. These rules determine whether alerts are send or not.
Alert Configuration:
1) An Alert is a notification informing its recipients that a critical or very important situation has arisen. The
situation is as severe that an action must be taken immediately in order to resolve the situation. The
system recognizes the situation and sends the Alert.
2) We use the Alert Configuration to have the system inform you of errors during message processing. we
can receive the Alert by e-mail, fax, or SMS.
3) To configure your Alerts, proceed as follows:
a) Create the Alert Categories that we want to use in our Alert Rules.
b) Create the Alert Rules in which we want to use our Alert Categories
4) An Alert is an instance of an Alert Category
5) Alert Categories can be defined by applications or customers using the Alert Category definition
environment, which is accessed in Transaction Code ALRTCATDEF
6) The Structure of Alert Category is defiened by the following
a) Technical key (language-independent) for identification purposes
b) Description (language-dependent)
c) Classification
d) Priority
e) Maximum number of deliveries. (This applies to delivery to a destination other than the alert
inbox.)
f) Expiry time (in minutes) after which the alert is deleted
g) Escalation recipient to whom the alert is sent if it is not confirmed by any of its recipients
h) Tolerance time before escalation
i) Short text, long text, and title
The title is used as mail title, fax subject, and alert title in the inbox. The long text is used as
mail/fax body and the long text view in the inbox. The short text is used for pager and SMS.
j) Container for variable definition if variables are to be used in the texts, or for other application-
specific attributes
k) Subsequent activities in the form of URLs
pleae refer the following links for furtehr infromation
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm -
Alert
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
/people/michal.krawczyk2/blog/2007/04/26/xipi-throwing-generic-exceptions-from-any-type-of-mapping
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step - Alert Configuration
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide - Trouble shoot alert config
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1 -- ccms alerts u2013 1
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2 -- ccms alerts u2013 2
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3 -- ccms alerts --- 3
Alerts with variables from the messages payload (XI) - UPDATED -
/people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step - Alert Configuration by Micheal
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
/people/michal.krawczyk2/blog/2007/04/26/xipi-throwing-generic-exceptions-from-any-type-of-mapping
I hope at the end of this you may get some knowledge on Alerts.
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step XI:Alerts step-by-step. (fundamental Basic)
/people/sap.user72/blog/2005/11/24/xi-configuring-ccms-monitoring-for-xi-part-i CCMS Monitoring for XI. (CCMS monitoring for XI is enough later
we configure to Adapter Engine).
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1 Configuring scenario specific E-mail alerts in XI-CCMS: Part-1
(This is Important)
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2 Configuring scenario specific E-mail alerts in XI-CCMS: Part-2
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3 Configuring scenario specific E-mail alerts in XI-CCMS: Part 3
/people/federico.babelis2/blog/2006/05/03/solution-manager-cen-and-alerting-configuration-guide-for-dummies Solution Manager CEN and Alerting configuration (Advanced)
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide - Trouble shoot alert config
Alerts with variables from the messages payload (XI) - UPDATED -
Alert configuration
http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
Calling alerts from UDF
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
Email Alerts
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1
Alert Delivery
/people/matt.kangas/blog/2006/06/27/personalized-alert-delivery
Transport the alerts
http://help.sap.com/saphelp_nw04/helpdata/en/a6/5a94413aaad960e10000000a1550b0/frameset.htm
XI: Alerts - Step by step
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
http://help.sap.com/saphelp_nw04s/helpdata/en/d0/d4b54020c6792ae10000000a155106/frameset.htm
Triggering by Calling a Function Module Directly.
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
Alerts with variables from the messages payload (XI) u2013 UPDATED
/people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
Simple Steps to Get Descriptive Alerts from BPM in XI
/people/community.user/blog/2006/10/16/simple-steps-to-get-descriptive-alerts-from-bpm-in-xi
Triggering XI Alerts from a User Defined Function
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
Throwing Smart Exceptions in XI Graphical Mapping
/people/alessandro.guarneri/blog/2006/01/26/throwing-smart-exceptions-in-xi-graphical-mapping
cheers
reward poins if found useful

Process monitoring (PMI, Alert Management, Acknowledgments, ...)

Hi, at the moment I face an interesting monitoring requirement. See below. I hope you experts can help me out? Many thanks for all your feedback
REQUIREMENT
Users want to view the status of the message as it flows through the Sender, Hub(s) and Receiver(s).
 Preferably without opening any other applications (nice-to-have)
 1 central (monitoring) application
 Drill-down to the state of the message in the process pipeline (nice-to-have)
 Preferably near realtime (nice-to-have)
 Solution must be as generic and cheap/easy as possible, meaning costs:benefits effective. Pretty obvious, we don't want huge developments...
BACKGROUND
SAP and non-SAP applications are involved in message exchange.
Only SOAP, IDoc and XI Adapters are used.
SAP PI, version 7.00, is the message Hub (1 Integration Server + Central AE).
POSSIBLE SOLUTIONS
PMI (end-2-end monitoring in RWB, package SPI) seems the most promising (http://help.sap.com/saphelp_nw2004s/helpdata/en/a8/a81b0b6473cb49bc34effad6eab13b/content.htm) .

 Only covers PMI-enabled SAP-components (IE, ALE, AF, Java?),
 What about non-SAP applications? It looks complicated, and there is no documented API.
 User-unfriendly GUI (via the RWB), although it is centrally located
 Is drilling down into a message possible? For example going to an IDoc in a backend system as with BD87.
 Not really realtime (a lot of jobs required: agents, aggregation)
Alert Management (http://help.sap.com/saphelp_nw2004s/helpdata/en/3f/81023cfa699508e10000000a11402f/content.htm )
 Usually reserved for error situations.
 Alerts can be raised easily by other applications (especially ABAP)
 ccBPM can be used (only for the XI part of the message exchange)
 OR the pipeline definition can be enhanced. Has anyone experience with this? Implementing a ZCL_PLSRV* class plus modifying the SXMSPIPEEL, SXMSPLSRV, etc. tables.
 Aggregating Alerts that all refer to 1 message exchange (1 process) is difficult. Has anyone experience with this?
Drill down to the actual message not possible, must use other tools
Acknowledgements (especially application acks) SOAP (and other AF) Adapters cant handle app acks.
 This might be bypassed by providing a generic (web)service that accepts messages that can be routed via the <pipeline>_BACK to the original message (comparable to the ALEAUD IDoc). Has anyone done this before? For Senders using the SOAP Adapter the message header could be enhanced to request app acks (pos/neg). Can this be done via a Java Module? Or the IS pipeline definition could be enhanced later on. Has anyone experience with this? Implementing a ZCL_PLSRV* class plus modifying the SXMSPIPEEL, SXMSPLSRV, etc. tables.
 Standard acks are linked to the sending message, but usually dont give very helpful information. Where can this be enhanced? For ALEAUD we can modify the IDoc processing (outbound/inbound).
 When are acks (application and system, positive and negative) actually raised? Can this be configured/adapted anywhere?
 Not 1 place wherefrom the message exchanges can be monitored, but in multiple Senders.
 Too bad, but it was a nice-to-have.
 Drill down only possible in Sender (probably), must use other tools
CCMS
 I dont see that CCMS can be enhanced to cover this requirement. Anyone who has a different idea? Feel free to post all your opinions, how exotic these may sound (initially).
 Other ...
 Maybe I took a wrong turn somewhere. If you have a very elegant but different solution, please point me in that direction. Im quite curious

Hi,
as explined above Alerts are not only from ccBPM,
Actually alerts from SAP Alert management.
See the below links
Triggering XI Alerts from a User Defined Function - /people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
blogs for alerts
https://www.sdn.sap.com/irj/sdn/advancedsearch?query=alerts&cat=sdn_weblog
http://help.sap.com/saphelp_nw2004s/helpdata/en/2b/d925bf4b8a11d1894c0000e8323c4f/content.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/9c/34193cb4f5131de10000000a11405a/content.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/8a/3e2d4105f8d92be10000000a1550b0/content.htm
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step - Alert Configuration
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide - Trouble shoot alert config
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1 -- ccms alerts - 1
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2 -- ccms alerts -- 2
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3 -- ccms alerts --- 3
Regards
Chilla

Alert management and CCMS

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