Alert message in BPM not showing fully

Hi Gurus,
I have created an alert category and using that in my BPM. I have entered my alert message in the control step along with the alert category. My alert message is of 50 character length. In the alert message to my email I am getting only the first letter of the message, not the full message.
In my alert inbox, I am not showing anything in the 'Long Text' tab.
Please help me with this problem.
Thanks
Kalyan

Hi,
I solved the problem by implementing the notes 972303 and 972806.
Thanks,
Kalyan

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