Alert message on RTMT CCM 6x

Hi all,
I keep getting this Alert from RTMT. what surprises me is that we are not using Attendant Console.
"Attendant Console Server heartbeat rate below 24 beats per minute. Current heartbeat rate is 14 beats per minute."
Can anyone please elaborate whats going on? Also, Do I need to restart any of the services? Thanks.

Hi,
Have you checked under the "Cisco Unified Serviceability" or CCMService page?
Look under Tools > Service Activitation
Is the Attendant Console Server activated?
If you are not using it, then you can deactivate and stop it.
This will stop the alert, but there may be an underlying issue that could be causing other unreported problems or may cause problems in the future.. worth a look :)
To find your root cause, you should look at some of the following questions..
Are you getting any other RTMT alerts?
What sort of network is in between the servers?
Is there a firewall?
Packet loss?
Could heartbeat messages between the servers be getting lost?
Cheers,
Tim

Similar Messages

Clear/Delete alert message in CCMS

Hi, I have a red alert message in RZ20 (CCMS monitor) in the node called QRFC Queues - Exactly-Once Processing Queues - Int. Server Outbound Messages (XBTO*) - Blocked queues: Client 100
It's a message that failed a week ago, and the message is now correctly processed, but the alert remains.
How can I delete or remove the alert from the monitor?
Thanks!

Solved it. I just clicked the button Display alerts, then in the new view clicked Complete Alerts.

Dynamic alert messages

Hi All,
I have got alert categories created by client,I have to use alert categories and dynamic alert message in BPM.i am not authorized for transaction ALRTCATDEF.Can you tell me where i can see dynamic alert messages for alert categories created.Is there any transaction or I can check in RWB in alert configuration
Best Regards,
Harleen Kaur Chadha

Alert Configuration:- You use alert configuration to have the system informed you about the errors that occurs during message processing.
*Used for alerts that occurs at IE.
Alert Management: When you define the integration process you can specify that if a particular situation occurs at runtime a alert has to be thrown using alert management.
*Used to handle business specific errors.
For example if the stock falls below certain level an alert has to be thorwn to the specified user using the integration process in this case you have to follow steps defined in alert management
Defining Alert Categories
During alert category definition, you specify the alert text, expiry time, escalation, and all other conditions related to the sending of this kind of alert.
1. Ensure that you are in change mode in the alert category definition environment (transaction ALRTCATDEF).
2. Choose Create Alert Category.
3. In the Alert Category column, enter a technical key. Choose a key that describes the situation that triggers the alert, such as CUSTCANC for a category responding to a customer cancellation. This key is language-independent and identifies the alert category. The standard namespace convention applies to the key, this means keys Z* und Y* belong to the customer name space.
4. On the Properties tab page:
a. In the Description field, enter a description for the alert category. Choose a description that is informative with respect to the content of the alert category. The description is language-dependent.
b. If required, you can select a classification in the Classification field. If you do not choose a specific classification, the category is stored in the classification folder Unclassified. For more information on classifications, see Alert Classification.
c. In the Max. No. of Dels field, specify a maximum number of times that an alert of this category is to be delivered if it is not confirmed. This refers to delivery using a communication channel other than to the recipientu2019s display program (UWL, application-specific program, or alert inbox).
d. Select Dynamic Text if the texts of the alert category cannot be defined at this stage. This refers to situations in which the texts are not known until runtime, for example when CCMS Alerts are forwarded to ALM.
No translation can be performed for alerts with dynamic text. System messages can be entered manually in several languages.
e. In the Expiry Time in Min. field, you can enter a life span for alerts of this category if the alerts will no longer be relevant after a specific period of time. If the expiry time elapses, the alert is removed from the alert inbox and is no longer delivered using any other channel.
Expiry times can be derived from various sources. Priority is given first to the data provided by the triggering application, second to the BAdI ALERT_EXP_DATE, and third to this field in the alert category definition. If none is found in any of these sources, the default expiry of 31.12.2099 applies.
f. If you wish to specify an escalation recipient, select Escalation Active and enter the escalation recipient. Also specify a tolerance time in minutes. When escalation is active for an alert category, an alert is escalated if none of the alert recipients has confirmed the alert after this tolerance time. The escalation recipient is also informed that he or she has received the alert because of an escalation.
The escalation functionality is based on the administrator report RSALERTPROC. This report has to be scheduled as a regular job. For information on this report.
5. On the Container tab page, define any variables that you may want to use in the short text or long text. You can also define other application-specific variables, such as company code or material number. These variables are then replaced at runtime with values from the application. For more information, .
6. On the Short and Long Text tab page, enter texts for the alert category. You can include text variables referring to elements of the alert container or system symbols. In the case of a container element, the variable must be defined in the alert container. The entry in the text must be in the form &<ElementName>&.
The title is used as mail title, fax subject, and alert title in the inbox. The long text is used as mail/fax body and the long text view in the inbox. The short text is used for pager and SMS.
7. On the Optional Subsequent Activities tab page, you can enter URLs for subsequent activities. If you trigger your alerts by calling a function module, you can also specify dynamic subsequent activities. For more information, see Triggering by Calling a Function Module Directly in Triggering Alerts.
8. Save your entries.
You create an alert category to use in alert rules.
Basic alert configuration
The specified item was not found.
The specified item was not found.
Trigerring alerts from UDF
Triggering XI Alerts from a User Defined Function
Alert Configuration
http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
Alert Inbox
http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
Alert Notification Step-by-Step
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
Defining Alert Classifications
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
Triggering Alerts
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
Setting up alerts
Setting up alerts in RZ20
Alert Management
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
Alert Notification
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
ALRTCATDEF Editing Alert Categories
ALRTCATDEF_SEL Define Alert Category
ALRTDISP Display Alerts
ALRTINBOX Alert Inbox
ALRTMON Alert Monitor
ALRTPERS Personalize Alert Delivery
ALRTPROC Process Alerts
ALRTSUBSCR Subscribe to Alert Categories
The Alert Framework provides an interface from the Basis (Web AS) Alert Framework. You use
transaction ALRTCATDEF to define the text, the priority, number of delivery, etc. for the alert.
?? To configure your alerts, proceed as follows:
?? To define an alert category, choose Create Alert Category.
?? You can also create the alert category directly by calling transaction ALRTCATDEF. In both
cases you require the authorizations of the role SAP_XI_ADMINISTRATOR.
Triggering XI Alerts from a User Defined Function
The specified item was not found.
The specified item was not found. - Alert Configuration
The specified item was not found. - Trouble shoot alert config
Configuring scenario specific E-mail alerts in XI-CCMS: Part - 1 -- ccms alerts ? 1
Configuring scenario specific E-mail alerts in XI-CCMS: Part-2 -- ccms alerts ? 2
Configuring scenario specific E-mail alerts in XI-CCMS: Part 3 -- ccms alerts --- 3
Alerts with variables from the messages payload (XI) - UPDATED -
The specified item was not found.
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
From HelpFile
When alerts r not displayed in inbox ?
Then check the following
Tcode - ALRTCATDEF_SEL
Report - RSALERTDISP and RSALERTPROC , SXMSALERT_LOGREADER
Did you run the report SXMSALERT_LOGREADER in SE38... If you run it, please post the corresponding logs here. If not, try to run the report giving corresponding message id and post the logs here. We will try to figure it out

Sending Alert messages through mail

Hi all,
After configuring alerts and got the relavent messages, I need to send some alert messages to perticular persons.
How and where I should configure this.
If anyone is having related information would be very useful to me.
Venu

Hi,
<i>I need to send some alert messages to perticular persons</i>
Did you have a look at,
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1
This is the best one assuming you have already configured alerts.
"Configuring scenario specific E-mail alerts in XI-CCMS"
And also
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
Regards,
Anirban.

Disabling Real-Time Alerts outside of RTMT

Running CCM 4.1, we have some alerts setup in RTMT to email people when certain events happen. The schedule feature only allows us to set a begin and end time per day and doesn't allow us to exclude weekends. This causes people to get email bombed on Saturday's, Sunday's, and holidays.
I dug around for a bit in the CCM database to see if there was a table that stored the disabled/enabled state of each alert without luck. Does anyone know where this status is stored and/or if there is a way to disable/enable alerts outside of the RTMT? I would love to be able to run a script to modify these. Thanks in advance!
--Jason

Check with the alert settings in RTMT

Send alerts from RWB to CCMS

Hi
I need to transfer alerts from RWB to CCMS. I user the MTE class SXI_RWBAlertCateg.
In my development environment everything work fine, the ccms monitor displays the list of categories and the related alerts.
In production the ccms monitor displays just a node with the category summary, without splitting on different categories.
Any idea?
Alessia

Hi,
Please check this stuff:
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
/people/ginger.gatling/blog/2005/12/02/innovative-ways-to-use-alerts
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
/people/alessandro.guarneri/blog/2006/01/26/throwing-smart-exceptions-in-xi-graphical-mapping
/people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
http://help.sap.com/saphelp_nw04/helpdata/en/dc/6b7f2243d711d1893e0000e8323c4f/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/68/253239bd1fa74ee10000000a114084/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/cf/f2bbc8142c11d3b93a0000e8353423/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/5d/2166e6a91d11d188de0000e8216438/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/05/bb223905b61b0ae10000000a11402f/content.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/33/4a773f12f14a18e10000000a114084/frameset.htm
Regards,
Wojciech

Send Alert message in user's mail box

How can i send an alert message in user's mailbox(suppose in his gmail id), apart from his alert inbox in RWB ?

Hi,
Please go through these links, it will might be useful to you.
Part u2013 1:
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1
Part-2:
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2
Part 3:
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3
Regards,
Rajesh

Filename in an alert message

Hi Friends,
I am doing a simple file to idoc scenario.
if mapping error occurs.
the requirement is to trigger an alert which says "A mapping error occurred when processing the file XYZ.txt"
Constraints are:
1. BPM is not used as it is a simple scenario.
2.RFC lookup during mapping is to be avoided since if mapping itself fails then it will be of no use.
Is there a way/work around to get the filename dynamically in the alert message.
Thank you,

Seems to be not possible without a BPM.....at least by using a standard alert procdure
Using a mapping get the FileName .....have both the source and target message as the same.....
map the FileName to some empty node of the structure.
In the mapping logic, one for which you want to check for any exception, do not make use of the node containing the FIleName...let the rest mapping remain as is
Create a Container Variable and Assign the node containing the FileName to it using a Container Operation.
Then raise the Alert.
I have used a similar approach in one of my interfaces.
Regards,
Abhishek.

Display an Alert message in PL/SQL block in APEX

Hi,
we are getting an oracle exception while inserting a new row. As it is having the unique constaint on a coulumn.
Now the problem iis we need to Display an "Alert message" based on the input field validation. That java script code for alert has to be embeded nside a PL/SQL block in Oracle APEX Application.
we tried doing this with below code:
Begin
INSERT INTO <<table name>>(ID,NAME) VALUES (s1,:TXT_s2);
exception when others then
htp.p('<script language="javascript">');
htp.p('alert("Exception");');
htp.p('</script>');
end;
If anybody knows .... please reply.
Thanks,
Subarna
Edited by: user9955252 on Apr 21, 2010 1:47 AM

Hello,
APEX Forum is here : Oracle Application Express (APEX)
Regards

An alert message observered while appling latest patch MLR 10

Hi Gurus,
While applying latest patch MLR10 we observed an alert message as below
"Creating log file "C:\oracle\midtier\.patch_storage\8404955\Apply_8404955_05-21-
2009_15-44-27.log"
Conflicting patches: 8204237,
Patch(es) 8204237, conflict with the patch currently being installed (8404955).
If you continue, patch(es) 8204237, will be rolled back and the
new patch (8404955) will be installed.
Note: If the patch currently being installed (8404955) is rolled back,
it is recommended that the fixes being rolled back here (8204237, ) are reinstal
led.
If a merge of the new patch (8404955) and the conflicting patch(es)
8204237, is required, contact Oracle Support Services and request
a Merged patch.
Do you want to STOP?
Please respond Y|N
Should we rollback the previous patch before applying MLR10 ? or can i continue with patch application ?
Thanks in advance,
Regards,
Cema

Please continue the MLR10 patch installation, this message would appear for the all patch installation (of course, patch number would be different though).

An alert message pops up upon opening saying could not initiate application security component, and it says to check to see if profile has no read/write restrictions.

An alert message pops up upon opening saying could not initiate application security component, and it says to check to see if profile has no read/write restrictions. Than when it opens all of my saved passwords are gone, I use a master password and its disabled. When I try to enter in a new on e it says can't change password. I can't even open yahoo e-mail says that my ssl security is down but when I check it its clicked. I'm just very confused as to whats going on.
== This happened ==
Every time Firefox opened
== 5/14/2010 ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5

See [[Could not initialize the browser security component]]
Rename (or delete) secmod.db (secmod.db.old) in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case there is a problem with the file.

Can we use the value of a variable in an alert message

I have a variable in forms6i. I want to use the value of this variable in an alert message. How is this possible?

Gul wrote:
I have a variable in forms6i. I want to use the value of this variable in an alert message. How is this possible?Try
DECLARE err_txt VARCHAR2(200) t;
al_id ALERT;
al_button Number;
BEGIN
al_id := FIND_ALERT('My_Error_Alert');
SET_ALERT_PROPERTY(al_id, alert_message_text, 'Hello how are you mr. variable '||:variable_name );
al_button := SHOW_ALERT( al_id );
END; Hope it works..
Hamid

How to stop printing the crystal report with an alert message

I am having a field called "APPROVAL" in my stored procedure with which I prepared the CR. I want that if the value in the filed is 'A' then only the crystal report should print else it should prompt with an alert message.

Hi Sreejith,
Check this helps you:
Create an alert from "Report -> Alerts -> Create or Modify Alerts" with below steps:
1. Provide name of the alert (say Alert1)
2. Click on X+2 in front of "Message" field and write the Alert message you want to display.
3. Click on Condition button and write the condition If not({APPROVAL}='A') then true;
The above Alert will prompt with configured alert message when {APPROVAL} field is not having value of 'A'
Now, in a formula, write below content and display it where you want to display the APPROVAL field value:
If {APPROVAL} = 'A' then
{APPROVAL}
This formula content will be blank if the value of {APPROVAL} is not 'A'
Thanks,
Raghavendra

When I am writing an email, I get an alert message that says "The message could not be copied or moved to the drafts folder. Writing to the folder failed. To ga

When I am writing an email, I get an alert message that says “The message could not be copied or moved to the drafts folder. Writing to the folder failed. To gain disc space, choose Empty Deleted and choose Compact Folders and try again.”
If I do that, I get a message saying “There was an error copying to the Sent folder,, retry?”
If I retry it sends the uncompleted email. All I can do is keep deleting the message and carry on. Then the whole business might repeat itself.
Help!
Frank

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

Cash account with nagative balance shows an alert message

Hi All,
when user create any type of Outgoing Payment , Incoming Payment, deposits , Journal Entry with the Cash account which is active accounts and the account balance is less than ZERO so system gives an alert message on the screen I want this type any query or any store procedure.

Hi ,
As far as i am understanding your query this may be for outgoing payment.
Do you want to stop a outgoing payment from cash account? if balance in this account is zero.
Clerify your question.
Thanks
Ashutosh

Alert message on RTMT CCM 6x

Similar Messages

Maybe you are looking for