Alert message problem on Notebook

I have a Presario CQ62, I needed to completely start again back to factory settings. All went ok, so far, all much quicker and responsive, but I have 4 critical alerts.
When I try to run them I get the message: Alerts with GUID: Method not found='Void HP.ActiveSupportLibrary ActiveSupportLibrary.runHealthCheckSingleScan(System.String)' Failed to execute.
As a silver surfer I have no idea what this message means. i have downloaded the Active Support library - no result!
I have downloaded the HP Support software and run all downloads & checks & scans but nothing has changed.
I have not found these supposed critical alerts to be any problem yet, but how do I get rid of them or get them to tell me what the alerts are?
Simple language please, with your reply, i am not that knowledgeable with technical computer talk

Hello silver-surfer,
Welcome to the HP Forums! I hope you enjoy your stay!
I understand the computer is experiencing string errors and critical messages. I will do my best to assist you, but first I require the following information:
1. When did the issue first start to occur? Has it ever occurred randomly in the past?
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Have you installed any new hardware on this computer, before the issue appeared?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
Thank you for choosing the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

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