Alert not sending mail even if executed successfully.

hi all,
I have created alert in R12 environment. it is periodic alert which will fire everyday.
There are 2 actions
1. Run the Concurrent program and insert values emp_no,emp_name,manager_name,manager_mail into custom table.
2. Send mail to manager_mail containing data like emp_no and emp_name.
I encapsulated both the action in one action set. Sequencing 1. Concurrent Program ( Detail Level) 2. Send mail (detail level)
When i am executing alert, it is ending with completed successfully. It is inserting data into custom table but it is not sending mail to manager mail id.
When i tried to check history, it is showing 'n' number of exceptions, but all those exception are not available in FIND EXCEPTION tab.
I m not able to find out, what exactly wrong i have done.
Query is:
Select emp_no,emp_name,manager_name,manager_mail into
&l_emp_no,&emp_name,l_manager_name,l_manager_mail from xx_alert_table_data;
and I am passing &l_manager_mail into 'To' section of send_mail action. it is not containing any null data. all the email address are present in that field.
please suggest if i m doing anything wrong.

Just putting the data into tables is not the actual process, performing the connection to the email server and sending email.
Underneath it's a multilayered process .
Oracle Alert uses Oracle Workflow Notification mailer for sending requests, which in turn uses mailer program to send mails.
So, you need first to check the state of Notification mailer then locate logs of the mailer utulity used by these and see whether there were any connection/negotiation errors and what information in header fields has been actually sent.
To see notification mailer program status change responsibility to Workflow Manager, then go to "Service Components" section and find there Workflow Notification process.
To find the mailer type, change responsibility to Alert Manager, then go to System->Options and see which mailer is in use.
Usually on Unix, sendmail is used, so you may easily turn on debug logging and see the mail headers and complete negitiation logs, if you need them.

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