Alert notification for credit note

Hello To all,
For each day a batch processing is launched and after this the output is sended to a list of external emails.
A certain person want to not receive this email.
How to personnalize this distribution list ?
Best Regards.
Zied.

The answer to your question depends on whom you want to be notified.
OOTB the author is notified when an item is rejected and reaches the "EDIT" state.
If you want anyone else to be, OOTB there is no option (or to be precise: no simple and clean option) to achieve that and it will require a customization.
The reasons are:
- the "EDIT" state (the auto-contribution step of a criteria workflow) cannot be configured in the workflow admin applet
- the "REJECT" action is not captured at the step where rejection occurs
One, very disputable workaround is this: in your workflow have the first artificial step of REVIEW/EDIT REVISION or REVIEW/NEW REVISION type, with no reviewers (or just system admins). When an item enters the workflow, the step is skipped (you can define the 'Edit' event to process immediately to the next step). On the other hand when the item is rejected, you may first send notifications. I am also not 100% sure that you may use jumps (or other idocScript functions) to get back to the "EDIT"-state step.
I think a better way is a customization - you may either enhance the WORKFLOW_REJECT service ( http://docs.oracle.com/cd/E23943_01/doc.1111/e11011/c05_workflow.htm#CSSRG2943 ) or create a filter (based on workflowComputeDocStepInfo event) where you place your logic.

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Release Strategy for Credit Note un the QM Module

Good SAP Guru's,
I have a very important question for you:
Is it possible within in the QM module (Transaction QM12) to implement a Release Strategy based on the value of the credit note to be created.
This should work on the same lines as the Purchase Order Release strategy.
Any guide lines and/or assistance will be gratefully appreciated.
Kind regards,
Leslie

Dear Leslie
We had done a similar kind of development in notification, not for credit memo though , but certainly can be incorporated in this case.We had done this for approving Short shipment and devaitions. If there has to be short shipment to be sent to a customer a notification will be trigered to manager and if he approves it will go for higher approval.
Please find my suggestion for this development
1) Make 3 task codes. for eg Task 1 for credit note is for less than u20AC500.00 . Task 2one for more than 501 and Task 3other one for more than 2001.
2) According the need of the credit notes to be created let the user assign the task and release it.
3) For task no 2 and task No3 a workflow triggers to the corresponding roles Sales manager & General Manager. ( please note that notifications are workflow freindly and standard workflows are available for the same)
4) if Manager wants to approve he can make the Task Complete. ( Notification tasks have 4 stages, outstanding, release, complete, Succussful)
5) Based on the status of the task you can make use of the action box in notification for creating the credit memo.
6) The credit memo creation will have to be developed. You will have to get ABAP support for this. They can either do it through user exit, or call transaction , and incorporate the same in the Action box of notification. (QQMA0001: User Subscreen for Notification Header, QQMA0014 Checks before saving notification )
please let me know your apprehensions
Regards
gajesh

Generic Withholding tax for Credit note

I try to generic Withholding tax for credit note but It's show message
No data was found.
I check the selection criteria so many time and I use variant from another document that it can generic wht before.I just change posting date and document No. for Credit note and it's still show no data was found.
What's wrong and what should I do.
please advice me.
Thank you very much.
Ataru

Hi Wayne,
We opened a note with SAP and were told that a US 1042s copy could not be used within the standard system. Looking into it further we found that the form name was coded into a selection program. We had an ABAP developer add code that allows us to use a "Z_" copy form.
Regards,
Gregg

Value Contracts for Credit note

Dear Friends,
Can we create Value contracts for Credit note processing?
Please refer to the below scenario:
I have certain budget that needs to be distributed to some of the customers depending upon the claims (Credit Notes).
This budget is included in Value contract and values are released through orders (Credit note order). I specify total budget in Target Value of Value contract and as and when the credit note is created, the value of credit note is updated in Released Value.
But when I create credit note, order value is being captured in Negative in released value of Contract document.
If total target value is utilized, I need to restrict the user to create more credit note orders with reference to Value contract.
Can anyone please help with the scenario.
Regards,
Praveen.

Dear Sri,
These are the steps to to configure the output type for credit note.
SPRO>IMG>Sales and Distribution>Basic Functions>Output Control>Output Determination>Output Determination Using the Condition Technique-->Maintain Output Determination for Billing Documents
-->Maintain Condition Tables
-->Maintain Output Types
-->Maintain Access Sequences
-->Assign Output Types To Partner Functions
-->Maintain Output Determination Procedure
-->Assign Output Determination Procedures
Here you just copy the standard output type RD00 then rename it according to you, then assign the Z form for that output type.
Maintain condition record through VV31 transaction with your credit note document type.
I hope this will help you,
Regards,
Murali.

Output type for credit note

Hi Gurus
Can any one explain me to configure the output type for credit note
Explain with the steps
Thanks in advance
Regards
Ramesh

Hi
SPRO-IMG-Sales and Distribution-Basic Functions-Output Control-Output Determination-Output Determination Using the Condition Technique-->Maintain Output Determination for Billing Documents
-Maintain Condition Tables -Maintain Output Types -Maintain Access Sequences -Assign Output Types To Partner Functions -Maintain Output Determination Procedure
Hope this will work.
Hari
Edited by: hari mukku on Apr 15, 2009 4:27 PM

Blackberry Travel keeps sending me notifications for travel not my own (2 or 3 a day or more).

Blackberry Travel keeps sending me notifications for travel not my own (2 or 3 a day or more).

Just noticed this the other day myself. I don't know when it actually occurred. Doesn't seem to be repeating. In my case on two different days with all day calendar entries for trips added by BlackBerry travel, and single air travel legs that appeared independent of the trip destinations. The information was not in BlackBerry Travel. It looked like BlackBerry travel burped out a few trip fragments from somewhere and put them in my calendar.
If I could scroll continuously forward in agenda mode in calendar I would look for other bogus trip entries. For now I'm not going to bother.
- Ira

F.2A Interest on Overdue for credit notes

Dear Friends
how to calculate interest on credit notes to the customers, whether interest calculate on credit note and give credit to customer a/c or adjust the credit note amout to original invoice and calculate interest on net amount
for example.
i am facing a scenario a customer invoice Rs.1000/- and credit note of this invoice 200 net amount due Rs.800/- cusomer paid 800 on 45th days. interest on cleared items should charges for Rs.800/- but system calculate interest for Rs.1000/-
How to set config for credit notes whethere credit note adjust Rs.200 for invoice 1000/- or should give credit of interest for Rs.200/-
Please advice me how to do this
Thanks in advance
Regards
Santhanam K

Sunitha,
- Setup for Customer Interest calculation is based on parameters entered in customer master in Company Code data, Account Management tab under Interest Calculation section
- You have to run interest calculation and posting transactions for interest to be actually posted to customer accounts
Unfortunately, there is limited format change you can do on S_ALR_87012178. However,
- You can control what information is displayed in the report by selecting appropriate summation level from 0 (most information) to 6 (least information)
- The columns Itm Net Date refer to Document Line Item Number, and Net Date corresponding to the date when the Net payment is due. This report doesn't have capability to change column titles
HTH,
Manish Patel
Sr. SAP Solutions Consultant

Disputes for Credit Notes are not displayed in Biller Direct

Issue: Back end ECC, allows us to create disputes on stand alone credit notes, but on the Biller Direct front end we are not able to see the disputes created.
Description in detail:
1. When a dispute is created on a credit note, system treats it as a Customer Disputed Credit Memo (CDIS_CRED) and it is created in ECC with relation F6.
2. On the Biller Dircet Front end , standard actually display disputes for a Invoice created with relation F1 and F2. So we are not able to see the Customer Disputed Credit Memos.
3. Front End (Biller Direct) allows only open invoices to be disputed and not credit notes, even though it is allowed in ECC.
We would like to know if you have come across this scenario before and have resolved it either through customization or Configuration.
Advice/Recommendations will be greatly appreciated.

Hi Dave,
I just saw this thread now and I am glad I can share the solution with you:
For View: PRDIOOV/OBJECTOV, debug method GET_LIST_OF_STATIC_VIEWS and find out why system is suppressing some assignment blocks.
For some reasons, SAP has included these methods in Product Overview page which are meant to suppress some Assignment Blocks depending upon their usability.
Just redefine this method and delete the views from the Static Views Result List. Following is the sample code:
CALL METHOD SUPER->GET_LIST_OF_STATIC_VIEWS
RECEIVING
RT_RESULT = rt_result.
DELETE rt_result WHERE viewid = 'CUSRQMSLAPro.SRQM_SLAPRO/MainWindow'.
DELETE rt_result WHERE viewid = 'SrvEnt.PRDSRV/SrvEntOVE'.
DELETE rt_result WHERE viewid = 'ZIOBJECT_VC/VC'.
Hope this helps.
Thanks
Vishal

Rebate agreement-Difference coming for credit note value and drill down value .

Hello Friends,
In 2013 we had created one rebate for which the validity period was 1st April 2013 to 31st March 2014 . At the end of each month, rebate amount was settled by raising credit note to the customer . Now at the end of March'14 during final settlement, a credit note was raised to the customer . The issue here is there is difference of 1.13 (Pounds) between credit note value and the drill down value for March'14 . Lets say our credit note value is-100 (Pounds)and Drill down value for the month March'14 is 101.13 Pounds. We are not able to find out why this difference is coming . Please let me know your inputs on this .
Regards,
Sandeep G.

Sandeep -
During final settlement of a rebate agreement, it calculates rebate amout for the the entire time period less payments already made to a customer and then issues a credit memo request based on that.Please check all the the invoices created during entire period and check accrual calculation.It should match.
You can check VBOX table to get billing documents for the entire period.
Let us know if you still have an issue.
Thanks & Regards
Amit Gupta

Email notification for MeetingPlace not being received

Client has MeetingPlace 7.1.1 installed. Outlook email notification for MeetingPlace stopped working.
Problem symptom: When users try to schedule a meeting from web server page, both scheduler and invitee do not receive email notifcaiton in their email account. But email notification for MeetingPlace works when users schedule meeting from MeetingPlace for Outlook Plug-in regardlessly.
I've run a test with client, meeting creation is successful. But as soon as user finishs creation meeting, email notification is "Queued for delivery" in Email Notification Report in MeetingPlace App Admin page. I checked all possible settings in MeetingPlace Administration page, nothing looks wrong - correct email address account and type in user profile; SMTP server is properly configured and passes tha test; SMTP server is up and runnin.
I'm stumped after deep research online, did not go anywhere. Can someone point out where could possible go wrong and how to fix this issue??
Fei

Email notification works differently depending on where the scheduling is done. When done from Outlook your Outlook client sends the request directly to Exchange. When scheduling from the web the invite is held in a mailbox on the Application Server and periodically the system tries to send the email to its mailbox on Exchange. Since the issues is with meetings scheduled via the web interface there is an issue with MP talking to Exchange. I assume the users scheduling from the web have Outlook selected in their profile. This is the first place to check. Next I would look at the Outlook settings in MP. Make sure the MP mailbox is still in Exchange and that the user name and password is correct for the Exchange mailbox. This is usually where the issue is. Also make sure that SSL has not become a requirement to talk with Exchange.
Let me know if you have any questions.
John

VF06 - Back ground job for Credit Note Generation

Dear SD GURUS n EXPERTS,
My user want to create the Credit note generation (Sales Return Invoice) automatically. On SDN I found that it can be achieved by VF06 and scheduling this JOB in background on every night. IS IT CORRECT???
If yes, Please tell me detailed steps or step by step procedure.
Thanks in advance.
DSC

Hi DSC
There should be no issue in meeting this need.
When you create your returns delivery and carry out the post goods receipt in LE
the system will write an entry into the billing due index table VKDFS with your
returns billing type that is assigned for the process.
You only have to schedule a background job to run when required with program SDBILLDL
in SM36 with a variant where it is only selecting RE documents.
This will bill all due returns documents as required
Hope this helps
Kind regards
Brian

Self-billing invoices dosn't calculate the WHT for credit notes

Hi Gurus,
There is a Credit Note document xxxxxxxx which does not contain the WHTax amount.
But when I checked the Document for that company code, I found that the WHTax amount has been populated in the corresponding vendor line item of this Document.
Can you suggest what could be the reason...
Thanks

Hi Experts,
Any suggestion?????
For your further information - The invoice was correctly showing the WHT in it however the credit note is not showing the WHT in it. Also the vendor was flagged with the WHT.
Thanks

Error in document releasing for credit note

Hi
I am trying to raise a credit note for a sales return order. after saving the document when i go to change mode and try to release the document for accounting,
The system gives an error message as the document is being processed. Due to this activity other entry are also getting held up.I am unable to post next invoice also.
Pls help

hi
this is earror comes in release document
so plese chek u vf02 , for billing document their is any pending process and the check ur document flow,
when u release the document it is for save but not complete so u can check account determination ,
revenue account determination is complete r not , so go to vf02 clik on environment tab , and select account determination analysis, and select revenue account, plese check ur account determination,
so u can check in tables also , vbrk, vbrp , tables for status ,
it is help full

Goods receipt for credit note

Hi,
We received a credit note assigned to a purchase order. How can we post a corresponding credit goods receipt?
Thanks and regards
Aparna

HI!
You can use T-code: FB65 and MIRO for Sub Debit/Credit note.(Creditnote)
regards,
Rup

VBFA Table Update for Credit Note

Hi ,
I have created a rebate credit memo advice and a credit memo billing docment for final settlement. Now the document category that is displayed in VBAK and VBRK document respectively indicate that the documents created are credit memo documents but when i check in the document flow in Table VBFA, i observed that the document category indicated against the credit note order and Billing document is P and L respectively which is the document category for Debit Memo. Need to know how this document category changed in VBFA from Credit memo to debit memo category.Further need to know how the document category in VBFA table is updated.
To provide more inputs,when i create a normal credit note advice to billing process,VBFA takes the document category of credit memo.
Regards,
VEE KAY

HI,
this is not possible.
Tips:
1. Create a reserve invoice with negative amount with items copying the original invoice rows inside with custom code. (this will not thouch the stock).
or
2. Create a non inventory managed item (service type) - code: DE (Discount/Exemptions)
then you can use it:
2.1. Create the credit memo
2.2. Copy lines via custom code, but the itemcode will be always your itemcode, and every other can be copied from Invoice.
each cases there will no connection between your Original Invoice and Created Credit Memo/Reserve Invoice. You should have to use custom code to copy lines from original items.
In payment you can use the numatcard field for matching the documents together (numatcard: Vendor/Customer reference number)
Regards,
J:

Alert notification for credit note

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