Alerts in CIC

Hi All,
We have a scenario where the client wants 'Temporary Alerts' to be defined for a period of time (example, for a customer who has a high priority issue open).
Does anyone has any idea on how this can be achieved ?
Thanks in advance

Hi Jay,
In order to give alerts :
1. The first pre- requisite is u must have an event to trigger an alert.
2. You can modify the alert class to define when you wish the alert to come ( basically the time after the event has occurred).
OR
1. You can have a background report running which will find out the the open issues of high priority and raise events.or you can even send mails to the agents or team lead to inform about the open issues of high priority.
Wish the information is useful.
Regards,
Shalini Chauhan

Similar Messages

  • Need to throw an alert or send an email if a message fails in the adapter e

    Hello Guys,
    We have 2 different types of scenarios Idoc to file and File to Idoc.
    1) Idoc to File:
    We need to send an email if the idoc message fails in the Adapter engine ( system error in the adapter engine)
    2) File to Idoc:
    We need to send an email if the incoming file fails in the Adapter engine ( system error in the adapter engine) or fails in the communication channel.
    How can this be acheived ?

    Hi,
    U can send mails if either sender or receiver side message fails and any error in intergration engine or adapter engine using Alert management.
    Alerting is an function of Runtime Workbench along with Message archiving,End-to-end monitoring, Performance Monitoring,Cache monitoring.
    Alerting is no longer dependent on the configuration and activation of end-to-end
    monitoring. Consequently, the delay between when an error occurs in message
    processing and the creation of an alert is significantly reduced. Furthermore, you no
    longer need to schedule the report SXMSALERT_PROCESS_DATA_GET as a
    background job.The Runtime Workbench has CCMS Alert Monitor thru which
    You can now configure one new CCMS Alert Monitor per Adapter Engine for
    adapter-specific processing errors.Alerts triggered by the Runtime Workbench can now be forwarded to the CCMS Alert
    Monitor and displayed there.
    See also SAP Note 824039.
    Thru Runtime Workbench we can access alert inbox, alert configuration
    In process Integration with Central SAP Monitoring Infrastructure we Drill down to individual process steps and Use SAP Web AS Alert Framework.
    In SAP Web AS Alert Framework, we Classify errors and Alert channels (such as e-mail) available.
    Alert-Configuration
    Objective: Active Monitoring
    CCMS Alerts + message-oriented alerts
    Based on SAP's Basis Alert Framework
    Alerts propagated through E-Mail, SMS,
    In Monitoring the SAP Exchange Infrastructure, Message Alerting is part of Runtime Workbench.
    Alerting Framework
    ?? Configuration of alerts to reflect the needs of specific processes
    ?? Part of SAP Web AS
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    For raising an alert you need to first configure the alert please follow the below weblog written by Michal Krawczyk
    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
    Regards,
    Phani
    Reward points if Helpful

  • Problem on configuring Alerts

    Hi Gurus,
    I'm having some requirement of which alerts need to be configured.
    I have created alert category in ALRTCATDEF on ABAP side, and the created one is also reflects in RWB--> Alert configuration.
    The problem is when I'm selecting the alert category(created one) it is not reflecting in the selected criteria to move further.
    It is not giving me any error of authorization and also I'm not able to create any further action after selecting the created category.
    My Question here is what are the roles required to create Alerts.

    Hi das
    follow these threads
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    Thanks
    sandeep
    if helpful reward points
    Edited by: sandeep sharma on May 21, 2008 10:23 AM

  • Alerts configuration in XI

    Hi All,
    Could you pls let me know about the Alerts configuration steps in detail or pls let me know use full links
    Thanks in advance,
    Nousheen.

    Hi NOWSHEEN TARIQ  ,
    Alerting is an function of Runtime Workbench along with Message archiving,End-to-end monitoring, Performance Monitoring,Cache monitoring.
    Alerting is no longer dependent on the configuration and activation of end-to-end
    monitoring. Consequently, the delay between when an error occurs in message
    processing and the creation of an alert is significantly reduced. Furthermore, you no
    longer need to schedule the report SXMSALERT_PROCESS_DATA_GET as a
    background job.The Runtime Workbench has CCMS Alert Monitor thru which
    You can now configure one new CCMS Alert Monitor per Adapter Engine for
    adapter-specific processing errors.Alerts triggered by the Runtime Workbench can now be forwarded to the CCMS Alert
    Monitor and displayed there.
    See also SAP Note 824039.
    Thru Runtime Workbench we can access alert inbox, alert configuration
    In process Integration with Central SAP Monitoring Infrastructure we Drill down to individual process steps and Use SAP Web AS Alert Framework.
    In SAP Web AS Alert Framework, we Classify errors and Alert channels (such as e-mail) available.
    Alert-Configuration
    Objective: Active Monitoring
    CCMS Alerts + message-oriented alerts
    Based on SAPu2019s Basis Alert Framework
    Alerts propagated through E-Mail, SMS,
    In Monitoring the SAP Exchange Infrastructure, Message Alerting is part of Runtime Workbench.
    Alerting Framework
    Configuration of alerts to reflect the needs of specific processes
    Part of SAP Web AS
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    cheers!
    gyanaraj
    ****Pls reward points if u find this helpful

  • How do you test an Alert?

    How do you test an Alert?

    Hi,
       Please find the folloing links, which will you some extent.
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    regards
    mahesh.

  • How to use alerts

    Hi ,
    I am doing Scenario File to IDOC  with out BPM.
    Requiremnt  is when ever the scenario fails( IDOC Not created due to some fields missing ) it should raise an alert in Alertinbox/External Mail/Fax/
    How can it be possible.
    How should i approch the scenario.
    "Points will be awarded"
    Regards,
    Jayasimha Jangam

    Hi Jayasimha Jangam ,
    Alerting is an function of Runtime Workbench along with Message archiving,End-to-end monitoring, Performance Monitoring,Cache monitoring.
    Alerting is no longer dependent on the configuration and activation of end-to-end monitoring. Consequently, the delay between when an error occurs in message
    processing and the creation of an alert is significantly reduced.
    Furthermore, you no longer need to schedule the report SXMSALERT_PROCESS_DATA_GET as a
    background job.
    The Runtime Workbench has CCMS Alert Monitor thru which You can now configure one new CCMS Alert Monitor per Adapter Engine for adapter-specific processing errors.
    Alerts triggered by the Runtime Workbench can now be forwarded to the CCMS Alert Monitor and displayed there.
    See also SAP Note 824039.
    Thru Runtime Workbench we can access alert inbox, alert configuration In process Integration with Central SAP Monitoring Infrastructure we Drill down to individual process steps and Use SAP Web AS Alert Framework.
    In SAP Web AS Alert Framework, we Classify errors and Alert channels (such as e-mail) available.
    Alert-Configuration
    Objective: Active Monitoring
    CCMS Alerts + message-oriented alerts
    Based on SAPu2019s Basis Alert Framework
    Alerts propagated through E-Mail, SMS,
    In Monitoring the SAP Exchange Infrastructure, Message Alerting is part of Runtime Workbench.
    Alerting Framework
    Configuration of alerts to reflect the needs of specific processes
    Part of SAP Web AS
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    cheers!
    gyanaraj
    ****Pls reward points if u find this helpful

  • Types of Alerts,Advantages,disvantages of using Alerts

    Hi all,
    Can you Pl let me know the types of alerts Available.
    Why SAP does not recommend Alerts
    Advantantages,Disadvantages of using alerts.
    Using Alerts in BPM.
    CCMS ALERTS usage advantages over normal Alerts etc.
    Thanks,
    Srini

    Hi,
    First, define a new category in the TCODE ALRTCATDEF
    add user in fixed recipient.
    In the alert configuration add a new rule with parameters:
    Also refer this blog for more:
    The specified item was not found.
    http://help.sap.com/saphelp_nw04/helpdata/en/d0/d4b54020c6792ae10000000a155106/content.htm
    Also check whether the configured user has rights to receive the alert messages in the alert inbox. If not you will not receive the alert.
    Check for few more links:
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    Regards,
    Nithiyanandam

  • Alerts for Receiver Adapter and Synchronous Messaging

    Hi experts,
    I am working on XI 3.0 SP 17. I am doing alert configuration in XI . In below 2 cases we didn't receive alerts for errors.
    1) In case of errors in   receiver adapters.
    2) If an error  occurs in synchronous message processing.
    What would be the Problem?
    Please help me out its very urgent.
    Regards,
    Hari

    Hi Hari
    For raising the alert related to Adapter specific you need to create alert rule in RWB and select the adapter option and then select the adapter for which u want to raise an alert.
    To configure your alerts, proceed as follows:
    ● Create the alert categories that you want to use in your alert rules.
    ● Create the alert rules in which you want to use your alert categories.
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
    check this links.
    https://www.sdn.sap.com/irj/sdn/forums
    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
    Trouble shooting Alert configuration:
    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
    /people/michal.krawczyk2/blog/2005/06/28/xipi-faq-frequently-asked-questions
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    regards
    Sandeep Sharma
    If helpful kindly reward points

  • Alert In Detail

    Hi Gurus,
    I need What is Alert why we need to use it. For simple F2F scenario also can i use alerts please dont post links. Explain me brief. When it requires exactly.

    Hi  Karthik,
    Alert Configuration:- You use alert configuration to have the system informed you about the errors that occurs during message processing.
    *Used for alerts that occurs at IE.
    Alert Management: When you define the integration process you can specify that if a particular situation occurs at runtime a alert has to be thrown using alert management.
    *Used to handle business specific errors.
    For example if the stock falls below certain level an alert has to be thorwn to the specified user using the integration process in this case you have to follow steps defined in alert management
    Defining Alert Categories
    During alert category definition, you specify the alert text, expiry time, escalation, and all other conditions related to the sending of this kind of alert.
    1. Ensure that you are in change mode in the alert category definition environment (transaction ALRTCATDEF).
    2. Choose Create Alert Category.
    3. In the Alert Category column, enter a technical key. Choose a key that describes the situation that triggers the alert, such as CUSTCANC for a category responding to a customer cancellation. This key is language-independent and identifies the alert category. The standard namespace convention applies to the key, this means keys Z* und Y* belong to the customer name space.
    4. On the Properties tab page:
    a. In the Description field, enter a description for the alert category. Choose a description that is informative with respect to the content of the alert category. The description is language-dependent.
    b. If required, you can select a classification in the Classification field. If you do not choose a specific classification, the category is stored in the classification folder Unclassified. For more information on classifications, see Alert Classification.
    c. In the Max. No. of Dels field, specify a maximum number of times that an alert of this category is to be delivered if it is not confirmed. This refers to delivery using a communication channel other than to the recipient’s display program (UWL, application-specific program, or alert inbox).
    d. Select Dynamic Text if the texts of the alert category cannot be defined at this stage. This refers to situations in which the texts are not known until runtime, for example when CCMS Alerts are forwarded to ALM.
    No translation can be performed for alerts with dynamic text. System messages can be entered manually in several languages.
    e. In the Expiry Time in Min. field, you can enter a life span for alerts of this category if the alerts will no longer be relevant after a specific period of time. If the expiry time elapses, the alert is removed from the alert inbox and is no longer delivered using any other channel.
    Expiry times can be derived from various sources. Priority is given first to the data provided by the triggering application, second to the BAdI ALERT_EXP_DATE, and third to this field in the alert category definition. If none is found in any of these sources, the default expiry of 31.12.2099 applies.
    f. If you wish to specify an escalation recipient, select Escalation Active and enter the escalation recipient. Also specify a tolerance time in minutes. When escalation is active for an alert category, an alert is escalated if none of the alert recipients has confirmed the alert after this tolerance time. The escalation recipient is also informed that he or she has received the alert because of an escalation.
    The escalation functionality is based on the administrator report RSALERTPROC. This report has to be scheduled as a regular job. For information on this report.
    5. On the Container tab page, define any variables that you may want to use in the short text or long text. You can also define other application-specific variables, such as company code or material number. These variables are then replaced at runtime with values from the application. For more information, .
    6. On the Short and Long Text tab page, enter texts for the alert category. You can include text variables referring to elements of the alert container or system symbols. In the case of a container element, the variable must be defined in the alert container. The entry in the text must be in the form &<ElementName>&.
    The title is used as mail title, fax subject, and alert title in the inbox. The long text is used as mail/fax body and the long text view in the inbox. The short text is used for pager and SMS.
    7. On the Optional Subsequent Activities tab page, you can enter URLs for subsequent activities. If you trigger your alerts by calling a function module, you can also specify dynamic subsequent activities. For more information, see Triggering by Calling a Function Module Directly in Triggering Alerts.
    8. Save your entries.
    You create an alert category to use in alert rules.
    Prerequisites
    You have started the Runtime Workbench from the SAP Exchange Infrastructure start page and have selected the Alert Configuration tab page on the initial screen.
    Procedure
    To create an alert category, proceed as follows:
    1. Choose Create Alert Category.
    You can also create the alert category directly by calling transaction ALRTCATDEF. In both cases you require the authorizations of the role SAP_XI_ADMINISTRATOR.
    2. Enter the following values:
    - The receiver of the alert
    - The title of the alert
    - The text of the alert, including container variables that are automatically created and filled at runtime.
    - The follow-up activity
    - Specify the URL of the required follow-up activity. At runtime, the link address of message monitoring is always entered as the standard follow-up activity.
    3. Once you have created a new alert category, choose Update Table to display the category in the alert category selection table
    Basic alert configuration
    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
    Trigerring alerts from UDF
    /people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    /people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
    /people/sukumar.natarajan/blog/2007/01/07/how-to-raise-alerts-from-abap-proxy
    /people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/content.htm
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/c11bd690-0201-0010-c88a-aff5d3ed12ad
    Regards,
    Vinod.

  • 404 Error in Alerts

    Hi All,
    When i am doing ALERTS,  i completd the "ALRTCATDEF" part in that transaction code, after doing this i am going for RNB " Runtime work Bench" there i have to  do Alert Config when i am clicking that i am getting 404 error, insted of opening that.
    So please any one guide me to complete this process.
    Thanks & Regards
    G V Anil

    Hi venkat
    follow the threads
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    For authorizations
    http://www.erpgenie.com/sap/netweaver/xi/xiauthorizations.htm

  • Alerts for ABAP proxies?

    Hi,
    I have implemented alert monitoring on XI and it works fine. I want to use this alerting system also for ABAP proxies - so if an error occurs, I want to create an alert. Is this possible? How?
    Thank you,
    Olian

    Hi Olian Saludew ,
    Alerting is an function of Runtime Workbench along with Message archiving,End-to-end monitoring, Performance Monitoring,Cache monitoring.
    Alerting is no longer dependent on the configuration and activation of end-to-end monitoring. Consequently, the delay between when an error occurs in message processing and the creation of an alert is significantly reduced. Furthermore, you no longer need to schedule the report XMSALERT_PROCESS_DATA_GET as a
    background job.The Runtime Workbench has CCMS Alert Monitor thru which  You can now configure one new CCMS Alert Monitor per Adapter Engine for adapter-specific processing errors.Alerts triggered by the Runtime Workbench can now be forwarded to the CCMS Alert Monitor and displayed there.
    See also SAP Note 824039.
    Thru Runtime Workbench we can access alert inbox, alert configuration In process Integration with Central SAP Monitoring Infrastructure we Drill down to individual process steps and Use SAP Web AS Alert Framework.
    In SAP Web AS Alert Framework, we Classify errors and Alert channels (such as e-mail) available.
    Alert-Configuration
    Objective: Active Monitoring
    CCMS Alerts + message-oriented alerts
    Based on SAPu2019s Basis Alert Framework
    Alerts propagated through E-Mail, SMS,
    In Monitoring the SAP Exchange Infrastructure, Message Alerting is part of Runtime Workbench.
    Alerting Framework
    Configuration of alerts to reflect the needs of specific processes
    Part of SAP Web AS
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    cheers!
    gyanaraj
    ****Pls reward points if u find this helpful

  • ALert triggering

    hi gurus
    we can trigger alerts by calling function module ,how it is and what is this functionmodule
    thanks

    hi,
    All u want to knw abt alerts....
    Configuring scenario specific E-mail alerts in XI-CCMS: Part  - 1
    http://help.sap.com/saphelp_nw04/helpdata/en/ea/b757d06ca6c2488e1e7502a2cf5f06/frameset.htm
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/001ce303-244f-2a10-d187-cfe283beefc9
    http://help.sap.com/saphelp_nw04/helpdata/en/56/d5b54020c6792ae10000000a155106/content.htm
    BPM ALERTS
    Simple Steps to Get  Descriptive Alerts from BPM in XI
    Basic alert configuration
    The specified item was not found.
    Trigerring alerts from UDF
    Triggering XI Alerts from a User Defined Function
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    The specified item was not found.
    How to raise alerts from ABAP Proxy
    Triggering XI Alerts from a User Defined Function
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Personalized Alert Delivery
    The specified item was not found.
    Alert configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Email Alerts
    Configuring scenario specific E-mail alerts in XI-CCMS: Part  - 1
    Alert Delivery
    Personalized Alert Delivery
    Transport the alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/a6/5a94413aaad960e10000000a1550b0/frameset.htm
    Trouble shoot alert config
    The specified item was not found.
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf.
    regards
    srinivas

  • Alert rule config

    Hi,
    please help me out in defining the "alert rule"
    i configured but no messages.kindly provide links
    srini

    Alert Configuration:- You use alert configuration to have the system informed you about the errors that occurs during message processing.
    *Used for alerts that occurs at IE.
    Alert Management: When you define the integration process you can specify that if a particular situation occurs at runtime a alert has to be thrown using alert management.
    *Used to handle business specific errors.
    For example if the stock falls below certain level an alert has to be thorwn to the specified user using the integration process in this case you have to follow steps defined in alert management
    Defining Alert Categories
    During alert category definition, you specify the alert text, expiry time, escalation, and all other conditions related to the sending of this kind of alert.
    1. Ensure that you are in change mode in the alert category definition environment (transaction ALRTCATDEF).
    2. Choose Create Alert Category.
    3. In the Alert Category column, enter a technical key. Choose a key that describes the situation that triggers the alert, such as CUSTCANC for a category responding to a customer cancellation. This key is language-independent and identifies the alert category. The standard namespace convention applies to the key, this means keys Z* und Y* belong to the customer name space.
    4. On the Properties tab page:
    a. In the Description field, enter a description for the alert category. Choose a description that is informative with respect to the content of the alert category. The description is language-dependent.
    b. If required, you can select a classification in the Classification field. If you do not choose a specific classification, the category is stored in the classification folder Unclassified. For more information on classifications, see Alert Classification.
    c. In the Max. No. of Dels field, specify a maximum number of times that an alert of this category is to be delivered if it is not confirmed. This refers to delivery using a communication channel other than to the recipient’s display program (UWL, application-specific program, or alert inbox).
    d. Select Dynamic Text if the texts of the alert category cannot be defined at this stage. This refers to situations in which the texts are not known until runtime, for example when CCMS Alerts are forwarded to ALM.
    No translation can be performed for alerts with dynamic text. System messages can be entered manually in several languages.
    e. In the Expiry Time in Min. field, you can enter a life span for alerts of this category if the alerts will no longer be relevant after a specific period of time. If the expiry time elapses, the alert is removed from the alert inbox and is no longer delivered using any other channel.
    Expiry times can be derived from various sources. Priority is given first to the data provided by the triggering application, second to the BAdI ALERT_EXP_DATE, and third to this field in the alert category definition. If none is found in any of these sources, the default expiry of 31.12.2099 applies.
    f. If you wish to specify an escalation recipient, select Escalation Active and enter the escalation recipient. Also specify a tolerance time in minutes. When escalation is active for an alert category, an alert is escalated if none of the alert recipients has confirmed the alert after this tolerance time. The escalation recipient is also informed that he or she has received the alert because of an escalation.
    The escalation functionality is based on the administrator report RSALERTPROC. This report has to be scheduled as a regular job. For information on this report.
    5. On the Container tab page, define any variables that you may want to use in the short text or long text. You can also define other application-specific variables, such as company code or material number. These variables are then replaced at runtime with values from the application. For more information, .
    6. On the Short and Long Text tab page, enter texts for the alert category. You can include text variables referring to elements of the alert container or system symbols. In the case of a container element, the variable must be defined in the alert container. The entry in the text must be in the form &<ElementName>&.
    The title is used as mail title, fax subject, and alert title in the inbox. The long text is used as mail/fax body and the long text view in the inbox. The short text is used for pager and SMS.
    7. On the Optional Subsequent Activities tab page, you can enter URLs for subsequent activities. If you trigger your alerts by calling a function module, you can also specify dynamic subsequent activities. For more information, see Triggering by Calling a Function Module Directly in Triggering Alerts.
    8. Save your entries.
    You create an alert category to use in alert rules.
    Prerequisites
    You have started the Runtime Workbench from the SAP Exchange Infrastructure start page and have selected the Alert Configuration tab page on the initial screen.
    Procedure
    To create an alert category, proceed as follows:
    1. Choose Create Alert Category.
    You can also create the alert category directly by calling transaction ALRTCATDEF. In both cases you require the authorizations of the role SAP_XI_ADMINISTRATOR.
    2. Enter the following values:
    The receiver of the alert
    The title of the alert
    The text of the alert, including container variables that are automatically created and filled at runtime.
    The follow-up activity
    Specify the URL of the required follow-up activity. At runtime, the link address of message monitoring is always entered as the standard follow-up activity.
    3. Once you have created a new alert category, choose Update Table to display the category in the alert category selection table
    Basic alert configuration
    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
    Trigerring alerts from UDF
    /people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    /people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
    /people/sukumar.natarajan/blog/2007/01/07/how-to-raise-alerts-from-abap-proxy
    /people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/content.htm
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/c11bd690-0201-0010-c88a-aff5d3ed12ad
    "Reward points if found useful"
    Regards,
    Vinod.
    Mohd Tauseef Ib...  
    Posts: 156
    Registered: 10/15/07
    Forum Points: 132 
       Re: ALERTS Creation & Configuration  
    Posted: Jun 19, 2008 2:59 AM    in response to: Murali Dusi       E-mail this message      Reply 
    Hello Murali,
    Alerts are used when the occurs in filr adapetr or for that matter any adapter or Integration Engine or Adapter engine,In general it is used for all XI interfacesand it is more relevant in in configuration related erros.
    So u would know that XI developer will be doing the Alerts!!!
    Here is the best blog to know abt alerts
    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
    Hope it helps!!!!!!!!!1
    Thanks,
    Vijaya

  • XI Alert Configuration

    Hi Experts,
    I have a query . I am doing alert configuration using T.code ALRTCATDEF.
    I can send an email to concerned user regarding the type of error that is there.
    Can i Send information like in which interface the error was there e.g i ll get an alert that there is some error regarding MSG_GUID. Now can i do some configuration through which i can get to know that this error was there in XXXXX interface and at yyyy date and time?
    It is bit urgent .
    Would appreciate your inputs regarding the same.
    Regards
    Saras

    Hi Saras Jain ,
    Alerting is an function of Runtime Workbench along with Message archiving,End-to-end monitoring, Performance Monitoring,Cache monitoring.
    Alerting is no longer dependent on the configuration and activation of end-to-end
    monitoring. Consequently, the delay between when an error occurs in message
    processing and the creation of an alert is significantly reduced. Furthermore, you no
    longer need to schedule the report SXMSALERT_PROCESS_DATA_GET as a
    background job.The Runtime Workbench has CCMS Alert Monitor thru which
    You can now configure one new CCMS Alert Monitor per Adapter Engine for
    adapter-specific processing errors.Alerts triggered by the Runtime Workbench can now be forwarded to the CCMS Alert
    Monitor and displayed there.
    See also SAP Note 824039.
    Thru Runtime Workbench we can access alert inbox, alert configuration
    In process Integration with Central SAP Monitoring Infrastructure we Drill down to individual process steps and Use SAP Web AS Alert Framework.
    In SAP Web AS Alert Framework, we Classify errors and Alert channels (such as e-mail) available.
    Alert-Configuration
    Objective: Active Monitoring
    CCMS Alerts + message-oriented alerts
    Based on SAP’s Basis Alert Framework
    Alerts propagated through E-Mail, SMS,
    In Monitoring the SAP Exchange Infrastructure, Message Alerting is part of Runtime Workbench.
    Alerting Framework
    ?? Configuration of alerts to reflect the needs of specific processes
    ?? Part of SAP Web AS
    Alert Configuration
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Inbox
    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
    Alert Notification Step-by-Step
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Defining Alert Classifications
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Triggering Alerts
    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
    Setting up alerts
    Setting up alerts in RZ20
    Alert Management
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
    Alert Notification
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
    Custom Alerts in CIC Win Client for CRM 5.0
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/601db2b2-2839-2a10-0381-8807979f6ff8
    Understanding u'r SAP EarlyWatch Alert Report
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4b88cb90-0201-0010-5bb1-a65272a329bf
    cheers!
    gyanaraj
    ****Pls reward points if u find this helpful

  • Sending Alerts through workflows

    Hi Experts,
    I have a scenario where in whenever a CIC agent creates a complaint in the CIC web client a workflow is to be triggered which would send alerts to the agent to inform the customer about the status of the ticket.
    My query is how can we send alert to CIC web client through workflows.What are the settings that we need to do for this...
    Any help would be highly appreciated
    Regards,
    Narsingh.

    Hi Narsingh Panigrahi,
    Please check this links:
    http://help.sap.com/saphelp_nw2004s/helpdata/en/43/8f507464246353e10000000a11466f/content.htm
    http://help.sap.com/saphelp_nw2004s/helpdata/en/45/732041c877f623e10000000a155106/content.htm
    I think this someone has asked the same question please search in the forum.
    Regards
    Balaji E.

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