Alerts in interaction center

Hi Friends,
I am working on alerts now,help me what are the configuration settings involved in interaction center for alerts.
currently working on CRM 7.0
Regards
Kishore
Moderation: Please, check help.sap.com
Edited by: Joaquin Fornas on Feb 16, 2012 10:54 AM

Hi Kishore,
Please refer to the below documentation.
http://wiki.sdn.sap.com/wiki/display/CRM/HowtouseSAPCRMAlertFrameworkin3simpleSteps
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/003a26d0-5ed4-2d10-a793-b144489925dd&overridelayout=true
Regards,
Naresh

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