Alerts not getting Triggered for Integration Engine Error

Hi,
We are configuring Alert Framework in our project. Here when the scenario fails at communication channel we receive alerts but when it fails in message mapping we aren't getting any alerts.
Below are the settings:
Alert rule created with no restrictions (Sender: * Receiver: *)
Where did error occur ? No restriction
Suppress multiple alerts of this Rule : Not set
It would be great if some would help us on this.
Regards,
Tejas

If you have created separate alert categories then test you alert as described later in this post. Else create a new alert category for your IE level exceptions. Give a description, long text, add your sap id in the fixed recipient list. Make sure you have ur email id configured for ur sap id in SU01. Create a rule in RWB. Make sure that you click on the "Add rule" tab once done. Keep all the entries as default. Give a description, remove suppress multiple alerts ,for now, keep rule active checkbox as checked, where did error occur- choose IE both stars.
Now we need to test if this alert category is working fine. Go to se38 and execute RSALERTTEST. There give the name of your alert category. Execute. Now check in the ALRTDISP, if you get an entry there. Let me know....

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    3. Finally, SCOT needs to be set up to send Emails. Check this for the same. You can ask your BASIS team to do this step.
    http://help.sap.com/saphelp_nw04/helpdata/en/23/1edf098ea211d2b47300609419ed29/frameset.htm
    Also, In ALRTCATDEF, go to SETTINGS--> CONFIGURATION. By default, the option selected is INTERNAL PROCESSING. Select the option SMTP FORWARDING AS XML and give the email id. This will enable you to send an email alert whenever an error occurs in XI.
    4) Notes:
    750287 XI 3.0 Runtime Workbench: Alert configuration does not start
    768456 Troubleshooting Runtime Workbench XI 3.0
    813703 XI RWB alert configuration is incompletely displayed
    840849 XI 3.0 Runtime Workbench: SSO2 is not active in this system
    824039 XI30 Runtime Workbench: Display of XI alerts in CCMS
    0000906044 XI30 Alerting: Wrong hostname in the URL of the XI Alert
    0000905896 XI30 Alerting: Message without recipient creates no alert
    0000904825 Synchronous message processing: Error in CCMS connection
    0000902022 XI30 Alertrule insensitive to Receiver Interface
    0000882215 XI 3.0 Runtime Wkbnch: Java Adaptr does not generate alerts
    0000876546 XI 3.0 Runtime Workbench: Missing alerts
    0000870232 XI 3.0 Runtime Workbench: New Alerting functionality
    But start with this one!!!
    913858 XI3.0 Alerting: Troubleshooting
    Hope all these will help you.....Though assuming that you have configured alerts correctly it should work as it worked for me :-).
    Regards,

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