Alerts not triggering in web client

I'm trying to get alerts to work on a Web IC in our CRM 2007 system
I am using the standard alert CMRELATEDDOCUMENTS
And have created the following Rule Policy in the rule modeler
Rule Policy Details
Context: Intent Driven Interaction (IC WebClient)
Name: Z_IC_BP_ALERT_RD
Business Roles
Business Role : Z_GL_CFI_IC
IC Events
IC Event: IC Events
It is Active and Valid in terms of dates
When i test using a user assigned the role Z_GL_CFI_IC and confirm a BP within the Web IC i am getting no alert. 
Any ideas as to what's missing? 
Thanks in advance
Eddie

Hi Sam
In the role ZGL_CFI_IC I have assigned the function profile
INTENT_DRIVEN_INTERACTIONS     DEFAULT
which is using the service manager profile IDI_DEFAULT
Is there a service in sicf that is required to be activated - i think i'm grasping at straws now!
Regards
Eddie

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    interface FastEthernet7
    interface FastEthernet8
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    ip nat outside
    ip virtual-reassembly
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    ppp chap password 0 xxxx
    ppp pap sent-username xxx password 0 xxxx
    crypto map clientmap
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    ip nat inside source static tcp 192.168.0.15 21 interface Dialer1 789
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    access-list 110 permit ip 192.168.0.0 0.0.0.255 192.168.50.0 0.0.0.255
    access-list 144 permit ip 192.168.50.0 0.0.0.255 any
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    ================================================================
                    UNAUTHORISED ACCESS IS PROHIBITED!!!
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    line aux 0
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    inservice
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    webvpn install csd flash:/webvpn/sdesktop.pkg
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    title "My SSL VPN Service"
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    title-color #808080
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    policy group MyDefaultPolicy
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    default-group-policy MyDefaultPolicy
    aaa authentication list userAuthen
    gateway MyGateway domain testvpn
    max-users 100
    csd enable
    inservice
    end
    Thank you!

    Hi,
    Please check SAP note:
    2004579 - You cannot create a FR company from a Package
    Thanks & Regards,
    Nagarajan

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