Alerts -triggering event

Hello All ,
i am working on Alerts .
can any body please tell me , what is " Triggering Event " ,how it is working ,can i get some detail explanation of this .
Thanks,
Aravind .

Hi Aravind,
<b>Triggering Event</b> means that you need in certain condition annonce that Event  is happend. And then every one who "waiting" for this Event is happened starting to do their jobs. In Alert example when a confirmed BP is a "Golden Customer" you want to popup an alert to the user.
So what you need to do in your ALERT class  when you check that you need to popup an alert you <b>Triggering your Event</b> and in customization when you created an alert you insert this alert as <b>Triggered Event</b>.
Create an Interface <b>ZIF_CRM_IC_EVENTS_CON</b> and add there Interface <b>IF_CRM_IC_EVENTS_CON_BASE</b> in your inerface add your Custom events on <b>Attribute</b> section. In customization you will see your Custom Events so you can choose it.
Good Luck
Eli Steklov
<b>Please Reward Points if it Helped :-)</b>

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