Alignment of printer cartridges will not complete on my 6500 officejet. No copies. What do I do?

My officejet6500 will not align the printer cartridges.  I replaced the black cartridge and have tried
everything and nothing will align the cartridge.  I tried cleaning the printhead and used tons of ink--that didn't work either.
Somebody please help.

Black cartridge is full and doesn't print.

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