Alignment page not printing after installing new cartridge

I just installed a new ink cartridge on my 1210 printer and the cartidge alignment page will not print. My printed docs look like I am using a shadow font.
How do I get the alignment page to print?

This document may help:
alignment problems
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Similar Messages

Printer not working after installing new cartridge

have HP D5460 printer. Installed new black cartridge only #564 since I only use black ink. Error message appeared
"Oxc19a0020 turn printer OFF & then ON". Did that and also checked to be sure cartridge was installed properly. It Was.
I can't get the printer to work. What now? Thanks.

The battery is already full. It happened suddenly and started showing low battery sign and sign to charge the ipad. Nothing happening with pressing buttons or even putting on for charging for quite some time.
iPad (3rd gen) Wi-Fi, iOS 7.1

HP DESKJET INK ADVANTAGE 4625 WONT PRINT AFTER INSTALLING NEW CARTRIDGES

Please help my printer HP Deskjet Ink Advantage 4625 wont print at all after installing all new cartridges?

Hi @sherylboswell
It seems you are having troubles with your ink.
Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, If the issue persists, I would suggest calling HP Phone Support regardless of whether it is in or out of warranty as you may require a replacement printer.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know the outcome of your call to HP.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

DeskJet 5550 won't print after installing new black ink cartridge.

I recently got a new Dell computer with Windows Vista 64-bit OS. Printer was working fine until I replaced the black ink cartridge. It printed out the check page like normal after installing the cartridge but will not print anything else now. Not even a test page. I tried pulling the cartridge out and putting it back in. Tried unplugging the plugs on the back of the printer and plugging back in. Tried turning the printer off and back on. Also tried restarting the computer. I downloaded the HP Print Diagnostic Report and it could not find any problems. Could there be a problem with the ink cartridge itself?
This question was solved.
View Solution.

Well first I went and bought another black ink cartridge to rule out the cartridge being the problem. That was not it. So then I unplugged the printer and cleaned it thoroughly and plugged it back in. Still didn't work. So I went into the properties on my printer and started messing with the settings. FINALLY I FIXED IT! I clicked on the Advanced Tab and then clicked on Print Processor. I then changed it to WinPrint and retried the Print Test Page on the General Tab and it worked! Woo Hoo!

Hp 5510 won't print black before and after installing new cartridge. have done specified checks.

HP Photosmart 5510 won't print black before and after installing new cartridge. Have done specified checks.

sueali301 wrote:
Been through all steps. Cannot find levers.The printhead on the Photosmart 5510 is not removable. For the Photosmart 5510 the troubleshooting steps in the document here may help. Especially make sure the vents are cleared. If that does not resolve the issue then resetting the printer as described in the post here may help. If this does not resolve the issue then read the entire thread here and try requesting reset instructions. If your printer is under warranty I suggest you contact HP for warranty service. If you are in the US call 1-800-HPINVENt, elewhere see the contact information here.

Officejet J6480 wont print after installing new comcast modem...

My Officejet J6480 wont print after installing new comcast modem...
I have deleted and reinstalled several times and it still wont work...
OS=10.9.2

https://www.youtube.com/watch?v=Rjd1ZqJ89N4
this video help solve the issue - i had to select infrastructure behavior on the advanced tab under Networking>Advances tab...

HT4623 my phone main button not working after installed new version software 7.0.6

my phone main button not working after installed new version software 7.0.6

Arrange some liquid like petrol spirit and w 40
two drops in to home button.
30 times press slowly slowly and then restart your apply iphone.
You will get ready.
I am sure. Thanking you...

5610 All in One Not printing after changing both cartridges

I just changed both the color and the black cartridges on my Officejet 5610 Aii-in-one and now it won't print anything. I did the cartridge alighment and it completed it successfully as far as I can tell.

Hello @Matthew2913,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the print quality issue that you're experiencing since installing new cartridges in your HP Officejet 5610 All-in-One Printer. Thank you for including in your post that the alignment went through successfully.
At this point I would like you to run through some print quality troubleshooting steps. Can I please have you start troubleshooting by clicking here. Once the support document opens please run through step 1, step 2, step 3, and step 4. This includes any sub-steps under each of the steps listed. Please pay close attention to the 'Missing Colours' section under step 4.
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Wifi connection with 4s not working after installing new software ios6

wifi connection with 4s not working after installing ios 6.

Go to Settings > WiFi > Select your network and hit the right arrow to "Forget Network"
Then go to Settings > General > Reset Network Settings and try connecting again when the phone restarts.

Office Pro 8000: Can't Print/Out of Ink Error even after installing new cartridge.

When I tried to use my printer a few days ago, I received a "Can't Print: Out of Ink" error message concerning the magenta cartridge. I had used the printer a few days before that, and had not received a low ink warning. It seemed suspicious to me that I would have received an empty cartridge error message without first receiving a low cartridge warning. The yellow and cyan cartridges read 70% full - all 3 were original cartridges.
I purchased a new 940XL magenta cartridge and installed it per instructions. Now I am getting a message that the new 940XL cartridge is empty. I can shake the old 940 cartridge and hear liquid inside. Obviously, the new cartridge is also full. I've tried cycling power, reinstalling the software, etc, with no change in status. If I swap back and forth between the old 940 and new 940XL cartridge, they are properly identified by type on my screen as the 940 or 940XL. Due to the way the problem has presented itself, I don't believe it is a cartridge issue.
Of course, problem first arouse on May 8th, and my warrantee expired April 26th. Any suggestions?
This question was solved.
View Solution.

I've solved my own problem, which was clearly a factory assembly defect. I looked inside my printer with a flashlight in the area where the ink cartridges are installed, and found magenta ink sprayed inside the printer. I disassembled the printer, and found that the magenta line had been damaged during assembly. There are four ink tubes which exit from behind the ink cartridges, then make a U turn back toward the front of the printer. Just after the U turn, they make another bend up-wards. It is at this point that I found the damaged magenta line, directly above a screw on the right-hand side of the ink cartridge housing. The lines are in a very narrow passage, and are held in place by several keepers molded out of plastic. It appears that the lines were put in place in the keepers, then the screw inserted from above. As I said, it is a very tight passage, and it would be very easy to damage the ink line at that point if the lines weren't carefully held back to insert the screw during assembly.
To solve the problem, I removed approximately 1/4 inch of damaged magenta ink line. I carefully cut the line with a sharp razor, to prevent collapsing the line or causing burrs to the tubing. I then placed about 3/4" of self-sealing heat shrink tubing over one end of the ink line. Next I spliced the line with a small piece of stiff plastic tubing from the handle of a cotton swab, which was a perfect, snug fit over the ink line. Being careful not to collapse the ink tube or cause further damage, I gently twisted the ink line back and forth until the ends were butted up inside the cotton swab splice. I then positioned the heat-shrink tubing over the splice, and shrunk it with a hair dryer. The heat-shrink tubing I used has hot-melt glue applied to the inside, which further aided in making a leak-proof splice. Again, there is not a lot of room, so the splice had to be kept small.
I reassembled the printer, reinstalled the ink cartridges, and powered up the printer. After the normal, long start-up delay, I printed several full-color test sheets, and all was fine. The magenta cartridge that I had installed previously now shows that it is full, and the remaining cartridges also read the levels that they had prior to disassembly.

Re: hp 5510 won't print black before and after installing new cartridge. have done specified checks

I've followed all of the instructions and still no luck...what's worse is that I can't seem able to PM you for help. Please get back in touch with me as I would like some sort of remedy.

Hello Redwing1991,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink.
I see you have tried ALL steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Wireless mouse does not work after installing new batteries

I have a PowerBook G4 and have been using a wireless mouse and keyboard. The batteries needed to be replaced in my mouse. I successfully installed new batteries. The mouse will turn on. The LED blinks. But the mouse is not functioning. I must use the finger pad on the machine. I double checked the battery installation and even set-up the mouse as a device again. When I turn the mouse off, I get a "connection" lost window on the screen. I have tried
clicking the mouse to re-establish connection with no luck.
Any suggestions?

http://docs.info.apple.com/article.html?artnum=86468
I had the same problem today - go to the above URL and follw precisely the instructions - after you delete the current mouse settings from your bluetooth preferences - apparently you have to sometimes reinstall the mouse after changing batteries - however I changed them before and did not need to do this
hope this helps

Officejet 4620 All in one Not printing even with new cartridge

My printer has suddenly stopped printing.
There are no error messages.
My ink level is full.
It slowly started "running" out of ink as I was printing.
New cartridge.
Cleaned printer heads twice.
Ran print quality report and it acted like it was printing but didn't.
Any ideas??

The document here may help resolve black not printing on your Officejet 4620. Be sure to check the vents, if they are blocked the printer will appear to be running out of ink early in the cartridge life.
If the troubleshooting steps there do not resolve the issue I sould suggest you contact HP, 1-800-HPINVENt if you are in the US or see the document here for elsewhere. They may be able to help resolve the issue even if the printer is not in warranty as described in this post.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My hp4530 will not print after installing Yosemite

After installing Yosemite my printer will not connect because it is not "found" by my macbook pro. I re-installed the driver, but that hasn't worked. What else can I do? I've restarted, unplugged . . . all the obvious things haven't been successful.

Hi Bella,
This video helped me Printer/Scanner Fix With Yosemite No Matter What Brand. another thing you might want to do if that doesn't work is to add your printer by IP adress
-crazy

Desket 21514 ink cartridge incompatible after installing new cartridge

I bought a new black hp 61 ink cartridge and replaced the old one. After doing so the ink indicator started to flash and a notification came up saying that bothe the colored and ink cartridges were incompatible. I know that the color cartridge is copatible becasue i have been using it for months and it is the same one thwe printer came with. I have tried taking out the black cartridge and replacing it with the old one but the same problem. I have tried cleaning the cartridges and the ports they go in but its the same thing.

Hiya @jas123456,
Happy Friday! I see that since replacing your black cartridge your printer is rejecting both the black and the color cartridge. I would be happy to help you work towards a solution.
I wonder if, although you tried replacing the new cartridge with the older one, and cleaning the contacts, if the following document will help to resolve the error; HP Deskjet Printers - 'Incompatible Print Cartridge' or 'Print Cartridge Problem' Message Displays o....
Please let me know if this resolves the issue, or if you require further assistance, or instructions.
Riddle me this: I am purple and white, and I look like a 'Like' icon.
Spoiler (Highlight to read)
Answer: I am the Kudos button! Please click me to say thanks
Answer: I am the Kudos button! Please click me to say thanks
Thanks, I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Alignment page not printing after installing new cartridge

Similar Messages

Maybe you are looking for