Alilgnment issue on psc 1610; can't figure out how to fix it; new cartridge put in;

new cartridge; print not aligned; psc 1610 all in one; told to troubleshoot; how

Follow these:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00657&cc=au&dlc=en&lc=en&product=390315&tmp_t...
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Happy Troubleshooting : )

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Screen capture here:
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Is the issue still there after upgrading.
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1) Start in safemode:
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
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When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
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''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
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#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
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#**C:\Program Files (x86)\Mozilla Firefox
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(96346)

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Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Alilgnment issue on psc 1610; can't figure out how to fix it; new cartridge put in;

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