All Apple Computers running extremely slow

All iMac and MacBook Pro  Computers in my house have become extremely slow in the past month or so.  I expanded the memory in all of them to the max but the problem has worsened especially with the MacBook Pro.  Before the expansion, I upgraded to 10.9.1.  What could be the problem?

If you don't already have a current backup, back up all data before doing anything else. This procedure is a diagnostic  test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem. The backup is necessary on principle, not because of anything suggested in this comment. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help to identify which such modifications you've installed, as well as some other aspects of the state of the system that may be pertinent.
Here's a brief summary: Copy a line of text from this web page into a window in another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, paste again. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken while booted in “normal” mode. If the system is now running in safe mode and is bootable in normal mode, reboot as usual. If it only boots in safe mode, proceed anyway.
Below are instructions to run a UNIX shell script. It does nothing but produce human-readable output. However, you need to be cautious about running any program at the behest of a stranger on a public message board. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of damage. If you can't satisfy yourself that these instructions are safe, don't follow them.
The script will line-wrap or scroll in your browser, but it's really a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
If you have more than one user, and the affected user is not an administrator, then please run the script twice: once while logged in as the affected user, and once as an administrator. The results may be different. The administrator is the user that is created automatically on a new computer when you start it for the first time. If you can't log in as an administrator, just run the script as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the built-in Terminal application in any of the following ways: 
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
Triple-click anywhere in the line of text below on this page to select it:
clear; shopt -s extglob; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; PB="/usr/libexec/PlistBuddy -c Print"; Prm () { [[ "$o" ]] && o=$(sed 's/^/   /' <<< "$o") && printf "$Fm" "$1" "$o"; }; Prc () { o=$(egrep -v '^[[:blank:]]*($|#)' "$2"); Prm "$1"; }; Prp () { o=$($PB "$2" | awk -F'= ' \/$3'/{print $2}'); Prm "$1"; }; Prs () { o="${o##+( )}"; [[ "$o" -ne 0 ]] && printf "$Fs" "$1" "$o"; }; a=$(id | grep -w '80(admin)'); r=1; [[ "$a" ]] && { sudo true; r=$?; }; { [[ "$a" ]] || echo $'No admin access\n'; [[ "$a" && "$r" -ne 0 ]] && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=$(system_profiler SPDiagnosticsDataType | sed '5,6!d'); fgrep -q P <<< "$o" && o=; Prm "POST"; o=$(nvram boot-args | awk '{$1=""; print}'); Prs "boot-args"; o=$(($(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0));  Prs "Pageouts (MiB)"; s=( $(sar -u 1 10 | sed '$!d') ); [[ ${s[4]} -lt 90 ]] && o=$(printf 'User %s%%\t\tSystem %s%%' ${s[1]} ${s[3]}) || o=; Prm "Total CPU usage" && o=$(ps acrx -o comm,ruid,%cpu | sed '2!d'); Prm "Max %CPU by process (name, UID, %)"; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); Prm "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); Prm "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); Prm "Inserted libraries"; for f in cron* fstab lau* sysc*; do Prc "$f" /e*/$f; done; Prc "hosts" <(sed '1,10d' /e*/hosts); Prc "User crontab" <(crontab -l); Prc "User launchd" ~/.launchd; o=$(find {,/u*/lo*}/e*/periodic -type f -mtime -30d); Prm "Modified periodic scripts"; Prp "Global login items" /L*/P*/loginw* Path; Prp "User login items" L*/P*/*loginit* Name; Prp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l); Prs "Restricted user files"; cd; o=$(find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID=; ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); Prm "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); Prm "Unsigned shared libraries"; o=$(system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l); Prs "Font problems"; for d in {/,}L*/{La,Priv,Sta}*; do o=$(ls -A "$d"); Prm "$d"; done; [[ "$r" -eq 0 ]] && { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); Prm "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); Prm "Login hook"; Prc "Root crontab" <(sudo crontab -l);}; o=$(syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'); Prm "Kernel messages"; } 2> /dev/null | pbcopy; exit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter your password, the script will run anyway, but it will produce less information. In most cases, the difference is not important, so don't worry about it.
The script may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "[Process completed]" to appear in the Terminal window.
You can then quit Terminal. The output of the script will have been copied to the Clipboard automatically. All you have to do is paste into a reply to this message by pressing command-V again. If any personal information, such as your name or email address, appears in the output, anonymize it before posting. Usually that won't be necessary.
Others may offer you advice based on the output of the above script. They don't speak for me and I don't endorse their comments. Only someone who understands the script and has tested it is qualified to interpret the output.
I am the sole author of this message. It is my copyrighted work and I reserve all legal rights except as provided in theTerms of Use of this website. Readers of Apple Support Communities may copy it for their own use. No one has permission to redistribute the whole or any part of it.

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  • All design programs running extremely slow and takes forever to save and sometimes shuts down randomly?

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    I installed the creative suite about a year ago, and this just started happening last weekend. I didn't think it would be a problem and that it would last for a day since I was working on InDesign all day and Illustrator and it usually goes away after I finish using the programs. But this has been occurring for about a week now and has not gone away. and yes the other programs are running slow. I was trying to resize some images for a client and Photoshop was acting extremely slow  when I was trying to resize the image and also place an image into a 8x10 document in Photoshop. I'm not sure how to find my system specifications.
    All design programs running extremely slow and takes forever to save and sometimes shuts down randomly? 

  • Finder  sluggish freezes up most applications running  extremely slow

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    Ho much free space on your hard drive? At least 10 GB needed for optimal functioning of OSX.
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    [Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
    [Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
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    [Mac Tune-up: 34 Software Speedups|http://www.macworld.com/article/49489/2006/02/softwarespeed.html]
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  • How to clean up macpro 10.6.8 snow leopard when running extremely slow?....apple told me to get rid of "mackeeper software" but that seemed to help ...now what?

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  • Macbook Pro running extremely slow (log included) especially when safari is opened. How can I fix this?

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    7/01/14 4:02:19 AM           rooksd[59]     Window Server is not available.
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    7/01/14 4:03:01 AM           StatusMenu[152]      Monitoring /Library/Application Support/WDSmartWare
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    7/01/14 4:07:52 AM           [0x0-0x15015].com.apple.Safari[167]                   at sun.plugin2.main.server.MozillaPlugin.getCachedSiteData(MozillaPlugin.java:504)
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    7/01/14 4:07:53 AM           [0x0-0x15015].com.apple.Safari[167]       2014-01-07 04:07:53.784 PluginProcess[189:903] *** __NSAutoreleaseNoPool(): Object 0x300140 of class NSCFDictionary autoreleased with no pool in place - just leaking
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    7/01/14 4:12:11 AM           kernel (default pager): [KERNEL]: Switching ON Emergency paging segment
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    7/01/14 4:21:45 AM           kernel (default pager): [KERNEL]: Recovered emergency paging segment
    7/01/14 4:23:41 AM           Safari[192]    IPCClient: Server port 0 is invalid; looking it up again...

    Start by removing "Rapport" and "Elmedia Player," both of which are much worse than useless. If there's no improvement, post again.
    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
    I never install system modifications myself, and I don't know how to uninstall them. You'll have to do your own research to find that information.
    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button.
    Back up all data before making any changes.
    You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.
    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
    WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

  • Macbook Pro running extremely slow since updating to Yosemite

    Hello All,
    I am new to the community and I'm hoping your pooled expertise can assist me with my issues. I went ahead and posted the results of my diagnostic scan below. My main concerns are that my Macbook Pro is now extremely slow after OSX updates. Also, laptop is running extremely hot to touch. I have mentioned other ongoing issues. I offer thanks in advance for any assistance.
    Problem description:
    Macbook Pro 13":
    Purchased in mid-2010.
    Most Recent Issue (Main Concern):
    (1) I recently updated OS X from Mountain Lion to Maverick. Computer began running extremely slow and “jerky.”
    (1.1) Shortly after this I updated to OS X Yosemite. Computer runs, and types, even slower than before.
    Ongoing Issues (Greater than one year):
    (1) Extremely short battery life (may last two hours on full charge)
    (2) Macbook runs extremely hot to touch (fan runs continuously but can’t begin to keep it cool)
    (3) SD Card reader doesn't recognize/open an SD card when inserted.
    Lex Cschellings Requested the Following:
    No obvious elements in the list.
    This may well be a dying disk and/or a very bad battery.
    Do following:
    make a new etrecheck list and in the problem description put what Applications->Utilities->SystemInformation says about the battery (under the Power heading in the left panel): give cycle count and battery condition.
    Then post the link in a new thread.
    In the meantime the crash report is probably a French Dictionary issue (font? garcon garçon) you have installed, uninstall that and see if it happens again.
    Lex
    Battery Information is as follows:
    Battery Information:
      Model Information:
      Serial Number: W00324SYZD3LA
      Manufacturer: SMP
      Device Name: bq20z451
      Pack Lot Code: 0
      PCB Lot Code: 0
      Firmware Version: 201
      Hardware Revision: 000a
      Cell Revision: 165
      Charge Information:
      Charge Remaining (mAh): 3205
      Fully Charged: No
      Charging: No
      Full Charge Capacity (mAh): 4350
      Health Information:
      Cycle Count: 987
      Condition: Normal
      Battery Installed: Yes
      Amperage (mA): -2489
      Voltage (mV): 11143
    EtreCheck version: 2.1.5 (108)
    Report generated January 4, 2015 at 11:09:57 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 1:57:26
    Disk Information: ℹ️
      ST9250315ASG disk0 : (250.06 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Untitled (disk0s2) / : 249.20 GB (85.96 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
    [killed]      com.apple.CallHistoryPluginHelper.plist
    [killed]      com.apple.coreservices.appleid.authentication.plist
    [killed]      com.apple.sbd.plist
    [killed]      com.apple.spindump_agent.plist
      4 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
    [killed]      com.apple.AssetCacheLocatorService.plist
    [killed]      com.apple.ctkd.plist
    [killed]      com.apple.icloud.findmydeviced.plist
    [killed]      com.apple.ifdreader.plist
    [killed]      com.apple.MobileFileIntegrity.plist
    [killed]      com.apple.nehelper.plist
    [killed]      com.apple.softwareupdate_download_service.plist
    [killed]      com.apple.softwareupdated.plist
    [killed]      com.apple.tccd.system.plist
      [killed]      com.apple.wdhelper.plist
    [killed]      com.apple.xpc.smd.plist
      11 processes killed due to memory pressure
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.google.Chrome.framework.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Google Drive Application (/Applications/Google Drive.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 10.1.7 [Support]
      AdobePDFViewer: Version: 10.1.7 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
      Google Earth Web Plug-in: Version: 7.0 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% ARM
          5% Google Chrome
          2% launchservicesd
          0% AppleSpell
          0% WindowServer
    Top Processes by Memory: ℹ️
      90 MB Google Chrome
      38 MB Google Chrome Helper
      21 MB mds
      17 MB WindowServer
      17 MB System Information
    Virtual Memory Information: ℹ️
      25 MB Free RAM
      952 MB Active RAM
      944 MB Inactive RAM
      578 MB Wired RAM
      9.26 GB Page-ins
      278 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 3, 2015, 09:13:10 PM Self test - passed

    Lex,
    I'm not sure if I did this correctly, or if posting this is what you meant, but here is the DriveDX Health report.
    ### SYSTEM INFORMATION ###
    Report Timestamp                     : January 6, 2015 3:09:15 PM CST
    Report Timestamp (ISO 8601 format)   : 2015-01-06T15:09:15
    Application Name                     : DriveDx
    Application Version                  : 1.3.0.444
    App SubBuild                         : 0
    Application Edition                  : 1
    DriveDx Knowledge Base Revision      : 1/1
    Computer Name                        : <BLOCKED>
    Host Name                            : <BLOCKED>
    IP Address                           : <BLOCKED>
    Computer Model                       : MacBookPro7,1
    OS Boot Time                         : 2015-01-06T13:54:46
    Time Since Boot                      : 01h 14m 29s
    OS Name                              : Mac OS X
    OS Version                           : 10.10.1
    OS Build                             : 14B25
    OS Kernel Version                    : Darwin 14.0.0
    ATA Command Support Tolerance        : verypermissive
    N of drives with S.M.A.R.T support   : 1
    ### DRIVE 1 OF 1 ###
    Last Checked                         : January 6, 2015 2:59:53 PM CST
    Last Checked (ISO 8601 format)       : 2015-01-06T14:59:53
    Advanced SMART Status                : OK
    Overall Health Rating                : GOOD 100%
    Overall Performance Rating           : GOOD 100%
    Issues found                         : 2
    Serial Number                        : 5VCK3CCN
    WWN Id                               : 5 000c50 029e6a4c3
    Volumes                              : Untitled
    Device Path                          : /dev/disk0
    Total Capacity                       : 250.1 GB (250,059,350,016 Bytes)
    Model Family                         : Seagate Momentus 5400.6
    Model                                : ST9250315ASG
    Firmware Version                     : 0008APM2
    Drive Type                           : HDD 5400 rpm
    Power On Time                        : 7,694 hours (10 months 20 days 14 hours)
    Power Cycles Count                   : 4,772
    Current Power Cycle Time             : 1.2 hours
    === DEVICE CAPABILITIES ===
    S.M.A.R.T. support enabled           : yes
    DriveDx Active Diagnostic Config     : Seagate HDDs config [hdd.seagate]
    Sector Logical Size                  : 512
    Sector Physical Size                 : 512
    Physical Interconnect                : SATA
    Removable                            : no
    Ejectable                            : no
    ATA Version                          : ATA8-ACS T13/1699-D revision 4
    SATA Version                         : SATA 2.6, 1.5 Gb/s
    Attributes Data Structure Revision   : 10
    SMART Command Transport (SCT) flags  : 0x103f
    SCT Status supported                 : yes
    SCT Feature Control supported        : yes
    SCT Data Table supported             : yes
    Error logging capabilities           : 0x1
    Self-tests supported                 : yes
    Offline Data Collection capabilities : 0x73
    Offline Data Collection status       : 0x0
    Auto Offline Data Collection flags   : 0x0
    Bay #                                : 1
    I/O Path                             : IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@A/AppleMCP89AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice
    [Known device                       ]: yes
    [Drive State Flags                  ]: 0xc0000000
    [Last State Change Timestamp        ]: 2015-01-06T14:52:48
    [Last State Change Flags            ]: 0x40000000
    [Last State Change Diff Flags       ]: 0x1
    === CURRENT POWER CYCLE STATISTICS ===
    Data Read                           : 2.2 GB
    Data Written                        : 768.4 MB
    Data Read/Write Ratio               : 2.91
    Average Throughput (Read)           : 2.6 MB/s
    Average Throughput (Write)          : 865.2 KB/s
    Operations (Read)                   : 43,921
    Operations (Write)                  : 28,114
    Operations Read/Write Ratio         : 1
    Throughput per operation (Read)     : 52.2 KB/Op
    Throughput per operation (Write)    : 28.0 KB/Op
    Latency Time (Read)                 : 0 ns
    Latency Time (Write)                : 0 ns
    Retries (Read)                      : 0
    Retries (Write)                     : 0
    Errors (Read)                       : 0
    Errors (Write)                      : 0
    === PROBLEMS SUMMARY ===
    Failed Indicators (life-span / pre-fail)  : 0 (0 / 0)
    Failing Indicators (life-span / pre-fail) : 0 (0 / 0)
    Warnings (life-span / pre-fail)           : 2 (2 / 0)
    Recently failed Self-tests (Short / Full) : 0 (0 / 0)
    I/O Errors Count                          : 0 (0 / 0)
    Time in Under temperature                 : 0 minutes
    Time in Over temperature                  : 0 minutes
    === IMPORTANT HEALTH INDICATORS ===
    ID  NAME                                         RAW VALUE            STATUS
      5 Reallocated Sector Count                     0                    100% OK
    197 Current Pending Sectors Count                0                    100% OK
    198 Offline Uncorrectable Sector Count           0                    100% OK
    199 UDMA CRC Error Count                         20,154               100% Warning
    === TEMPERATURE INFORMATION (CELSIUS) ===
    Current Temperature                  : 31
    Power Cycle Min Temperature          : 29
    Power Cycle Max Temperature          : 34
    Lifetime Min Temperature             : 0
    Lifetime Max Temperature             : 46
    Recommended Min Temperature          : 3
    Recommended Max Temperature          : 62
    Temperature Min Limit                : 0
    Temperature Max Limit                : 65
    === DRIVE HEALTH INDICATORS ===
    ID   | NAME                                        | TYPE      | UPDATE | RAW VALUE        | VALUE | THRESHOLD | WORST | STATUS      
       1   Raw Read Error Rate                           Life-span   online        0x173A0E        120           6     99     100%  OK         
       3   Spin Up Time                                  Pre-fail    online           0            100           0     99     100%  OK         
       4   Start Stop Count                              Life-span   online         5,034           96          20     96    95.0%  OK         
       5   Reallocated Sector Count                      Pre-fail    online           0            100          36    100     100%  OK         
       7   Seek Error Rate                               Pre-fail    online       0x5391F35         79          30     60     100%  OK         
       9   Power On Hours                                Life-span   online         7,694           92           0     92    92.0%  OK         
      10   Spin Retry Count                              Pre-fail    online           0            100          97    100     100%  OK         
      12   Power Cycle Count                             Life-span   online         4,772           96          20     96    95.0%  OK         
    184   End-to-End Error                              Life-span   online           0            100          99    100     100%  OK         
    187   Reported Uncorrect                            Life-span   online           0            100           0    100     100%  OK         
    188   Command Timeout                               Life-span   online      0x500050192       100           0     94     100%  OK         
    189   High Fly Writes                               Life-span   online           0            100           0    100     100%  OK         
    190   Airflow Temperature Celsius                   Life-span   online           31            69          45     56    43.6%  OK         
    191   G-Sense Error Rate                            Life-span   online          239           100           0    100     100%  OK         
    192   Power-Off Retract Count                       Life-span   online         3,162           99           0     99    99.0%  OK         
    193   Load Cycle Count                              Life-span   online        720,544           1           0      1     1.0%  Warning    
    194   Temperature (Celsius)                         Life-span   online           31            31           0     44    31.0%  OK         
    195   Hardware ECC Recovered                        Life-span   online        0x173A0E         50           0     43    50.0%  OK         
    197   Current Pending Sectors Count                 Life-span   online           0            100           0    100     100%  OK         
    198   Offline Uncorrectable Sector Count            Life-span   offline          0            100           0    100     100%  OK         
    199   UDMA CRC Error Count                          Life-span   online         20,154         200           0    199     100%  Warning    
    254   Free Fall Sensor                              Life-span   online         2,441            1           0      1     100%  OK         
    === DRIVE ERROR LOG ===
    error log is empty
    === DRIVE SELF-TEST LOG ===
    #   | LIFETIME (H)   | TEST TYPE         | PROGRESS | STATUS                          | LBA of 1st error
    1          7694        Short offline         100%     Completed without error              -    

  • Macbook Pro 2011 just started running extremely slow

    After recent OS upgrades and general teenager use, the MacBook Pro all the sudden is running extremely slow.  I am not a really technical person, what should I do to fix? I will start backing up now.
    Thank you
    Matt

    You may be able to improve the speed with some software work but it could also be your disk or SSD is corrupt or failing.
    Try resetting PRAM and SMC:
    http://support.apple.com/kb/PH4405
    http://support.apple.com/kb/HT3964
    Is it faster now?  If not, proceed.
    Restart in Safe Mode:
    http://support.apple.com/kb/HT1564?viewlocale=en_US
    If it boots faster then uninstall all unnecessary login items >User&Groups>Login items. Unlock the padlock. Remove them with the minus -
    Also uninstall internet plug-ins in your browsers.
    Is it faster now?  If not, proceed.
    Backup your data immediately:
    Before proceeding you should make sure you have a current backup.  If it has been getting slower over time your disk could be a failing slowly.  SATA drives have two retry modes: short and long.  They can continue operating as read errors are increasing.  The long retry cycle is very long and can cause significant performance degradation.  If it has started long retries then it is likely to get worse and eventually fail.  SSDs also have a failure mode where the fail slowly.
    Time Machine Basics: http://support.apple.com/kb/ht1427
    Most commonly used backup methods: 
    https://discussions.apple.com/docs/DOC-3045
    Methodology to protect your data.  Backups vs. Archives.  Long-term data protection:
    https://discussions.apple.com/docs/DOC-6031
    Spotlight:  If Spotlight is continually running, re-index Spotlight:
      http://support.apple.com/kb/ht2409
    Low disk space:
    If your disk has less than 10% free space or less than 15 GB free it can slow down your Mac.  For information on how to clear disk space see https://discussions.apple.com/thread/5634300?tstart=30 .
    Disk Diagnosis and Repair; Runaway Processes:
    See Kappy’s suggestions "Things You Can Do To Resolve Slow Downs” at https://discussions.apple.com/thread/5635990?tstart=0
    - Directions on how to detect a failing drive
    - How to repair a filesystem on a working drive.
    - How to check for runaway processes hogging the processor time.
    Additional suggestions in "Why is my computer slow?” are particularly good.
    https://discussions.apple.com/docs/DOC-3521
    In the "Something is wrong with your machine” section.
    - Corrupted Caches
    Using Onyx to clear the caches.
    - Step by Step to Fix your Mac:
    https://discussions.apple.com/docs/DOC-3353
              (I learned a lot reading this document.  Good stuff.)
    - A clean install.
    After you have backed up your system twice.
      Preferably with one of the backups being a clone.
      Time Machine restores are complex and can sometimes fail.
      You don’t want to risk all your data on one backup as you wipe out the data on your Mac.
    As part of this clean install procedure erase the disk with Security Option Zero
      that writes zeros to all sectors and remaps bad sectors as it does so.
      That is a time consuming operation, but worth it.
    See https://discussions.apple.com/message/24057867#24057867
    Additional suggestions:
    http://www.macworld.com/article/2026650/mac-troubleshooting-what-to-do-when-your -computer-is-too-slow.html
    and Mac Performance Guide: http://www.thesafemac.com/mpg/
    Hardware replacement or upgrade?
    Hopefully by now your Mac is back to its normal speed.  If a hardware repair is indicated take it to an Genius bar at an Apple store for a free diagnosis and estimate of repairs.  If it is under warranty or AppleCare they will repair it for free.  If not, you can compare their estimate with DIY repairs.
    Genius reservation http://www.apple.com/retail/geniusbar/ .
    or find an Apple Authorized Service Provider https://locate.apple.com/country
    You can speed it up further by upgrading some hardware. (Do not upgrade the hardware if it is still covered by the warranty or AppleCare.)  For the following memory, disk or SSD replacements and upgrades check out OWC http://eshop.macsales.com/, Crucial: http://www.crucial.com/ and Kingston http://www.kingston.com/us/.  You will need to know your Mac the year and season your Mac was first sold and model number which can be found here:
     > About This Mac > More Info… > System Report > Model Identifier:
    If your Mac has 2 or 4 GB of RAM, consider an upgrade to 8 GB (if the memory is upgradeable).  An 8 GB memory upgrade is only $100.  When I upgraded a MacBook from 2 GB o 8 GB it booted thee times faster.
    If your Mac has a disk and it won’t repair properly, is low on disk space, or you just want a considerably faster disk, check out an upgrade to an SSD-Hybrid disk. Google "Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch" or consider an SSD (120 to 480 GB).
    OWC has SSD replacements and upgrades for MacBook Airs and Retina MacBook Pros.
    Good luck.  May the software fixes do the trick.

  • Macbook Pro 15" Late 2011 - Running Extremely Slow

    I've only had my Macbook Pro for about 9 months. Lately it's been running EXTREMELY slow, and freezing up at some times. I have a RAM monitor, and it will sometimes drop below 192MB! I have 4GB installed, and I only run a few light-weight applications, No Final Cut, or Photosop. On a typical day I'll have the following open at once: Safari, Spotify, Minecraft, Mail, Messages
    Nothing 4GB can't handle right? I guess not. I don't download from untrusted websites, so I doubt it's a virus. I honestly have no clue. I don't have the Apple Care, and I'm not sure if this is covered in the 1yr limited warranty that is included with the computer. Hopefully someone can help me resolve this issue.
    Thanks,
    Caleb.

    cdh0127
    Re: Macbook Pro 15" Late 2011 - Running Extremely Slow 
    09-Mar-2013 23:49 (in response to pennbank)
    I know how computers work.
    Oh Sorry Thought you were asking for assistance in solving a problem with your computer

  • Yosemite running extremely slow

    Yosemite running extremely slow on Macbook pro since I have updated. Please lend a hand if possible. Thanks!
    EtreCheck version: 2.1.5 (108)
    Report generated December 29, 2014 at 10:50:43 AM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 22:28:46
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (434.21 GB free)
      Core Storage: disk0s2 749.30 GB Online
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/hosts - Count: 15
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/StartupItems/M-Audio PCI Audio Helper
      [not loaded] com.midiman.driver.MAudioDelta (2.0.8) [Support]
      [not loaded] com.midiman.driver.MAudioDeltaHT (2.0.8) [Support]
      /System/Library/Extensions
      [not loaded] at.obdev.nke.LittleSnitch (2.5.3) [Support]
      [not loaded] com.avid.usb.mboxmini.driver (1.0.5) [Support]
      [loaded] com.digidesign.iokit.DigiDal (9.0.2f4) [Support]
      [not loaded] com.digidesign.mbox2.boot.driver (9.0f4) [Support]
      [not loaded] com.digidesign.mbox2.driver (9.0f4) [Support]
      [not loaded] com.maudio.usb.prokeyssono88.driver (1.8) [Support]
      [not loaded] com.novationmusic.driver.usb.audio (2.3) [Support]
      [not loaded] com.numark.ns6.usb (2.1.18 - SDK 10.7) [Support]
      [not loaded] com.numark.ns7.usb (2.1.18 - SDK 10.7) [Support]
      [not loaded] com.numark.v7.usb (2.1.18 - SDK 10.7) [Support]
      [not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Support]
      [not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
      [not loaded] com.ploytec.xonedx.usb (2.0.2) [Support]
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Support]
      [loaded] com.silex.driver.sxuptp (1.5.1) [Support]
      [not loaded] shinco.JoyeTechType00 (1 - SDK 10.0) [Support]
      /System/Library/Extensions/NumarkNS6Audio.kext/Contents/PlugIns
      [not loaded] com.numark.ns6.usb_TIGER (2.1.18 - SDK 10.4) [Support]
      /System/Library/Extensions/NumarkNS7Audio.kext/Contents/PlugIns
      [not loaded] com.numark.ns7.usb_TIGER (2.1.18 - SDK 10.4) [Support]
      /System/Library/Extensions/NumarkV7Audio.kext/Contents/PlugIns
      [not loaded] com.numark.V7.usb_TIGER (2.1.18 - SDK 10.4) [Support]
      /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
      [not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Support]
      [not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Support]
      [loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Support]
      [not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Support]
      /System/Library/Extensions/XONE_DX.kext/Contents/PlugIns
      [not loaded] com.ploytec.xonedx.usb_TIGER (2.0.2) [Support]
    Startup Items: ℹ️
      Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
      DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
      M-Audio PCI Audio Helper: Path: /Library/StartupItems/M-Audio PCI Audio Helper
      PACESupport: Path: /Library/StartupItems/PACESupport
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.rcd.plist
      [killed] com.apple.scopedbookmarkagent.xpc.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      6 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.ctkd.plist
      [killed] com.apple.GSSCred.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.periodic-weekly.plist
      [killed] com.apple.softwareupdate_download_service.plist
      [killed] com.apple.tccd.system.plist
      [killed] com.apple.wdhelper.plist
      8 processes killed due to memory pressure
    Launch Agents: ℹ️
      [invalid?] at.obdev.LittleSnitchNetworkMonitor.plist [Support]
      [invalid?] at.obdev.LittleSnitchUIAgent.plist [Support]
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [running] com.Affinegy.InstaLANa.plist [Support]
      [running] com.avid.mboxmini.helper.plist [Support]
      [loaded] com.divx.dms.agent.plist [Support]
      [loaded] com.divx.update.agent.plist [Support]
      [running] com.sony.BloggieSoftware.AutoRun.plist [Support]
    Launch Daemons: ℹ️
      [invalid?] at.obdev.littlesnitchd.plist [Support]
      [loaded] com.adobe.fpsaud.plist [Support]
      [invalid?] com.adobe.SwitchBoard.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.paceap.eden.licensed.plist [Support]
      [loaded] com.sonycorporation.BloggieInstallerAgent.plist [Support]
      [running] hdjsd.plist [Support]
      [loaded] org.firebird.gds.plist [Support]
      [loaded] PACESupport.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [failed] com.facebook.videochat.[redacted].plist [Support]
      [failed] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
      MediaLinkHelper ApplicationHidden (/Users/richardford/Library/PreferencePanes/MediaLink.prefPane/Contents/Resourc es/MediaLinkHelper.app)
      smcFanControl Application (/Users/richardford/Downloads/smcFanControl_2_3/smcFanControl.app)
      Belkin Router Monitor UNKNOWN (missing value)
      Music Manager UNKNOWNHidden (missing value)
      Android File Transfer Agent Application (/Users/richardford/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
      uTorrent Application (/Applications/uTorrent.app)
      iAntiVirus ApplicationHidden (/Applications/iAntiVirus/iAntiVirus.app)
    Internet Plug-ins: ℹ️
      OVSHelper: Version: 1.1 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.8 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      DivX Web Player: Version: 3.1.0.13 - SDK 10.5 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      AdobePDFViewer: Version: 10.1.8 [Support]
      WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Audio Plug-ins: ℹ️
      NumarkNS6AudioHAL: Version: Unknown - SDK 10.7 [Support]
      Digidesign CoreAudio: Version: 9.0.2 [Support]
      NumarkV7AudioHAL: Version: Unknown - SDK 10.7 [Support]
      XONE_DX: Version: Unknown [Support]
      NumarkNS7AudioHAL: Version: Unknown - SDK 10.7 [Support]
    3rd Party Preference Panes: ℹ️
      DigidesignMbox2  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Growl  [Support]
      M-Audio Delta Family  [Support]
      M-Audio ProKeys Sono 88  [Support]
      Mbox Mini  [Support]
      MediaLink  [Support]
      MusicManager  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          18% mds
          7% WindowServer
          1% Dock
          1% loginwindow
          1% ocspd
    Top Processes by Memory: ℹ️
      234 MB com.apple.WebKit.WebContent
      168 MB Safari
      52 MB WindowServer
      47 MB Finder
      39 MB mds_stores
    Virtual Memory Information: ℹ️
      861 MB Free RAM
      1.31 GB Active RAM
      584 MB Inactive RAM
      1.29 GB Wired RAM
      309.88 GB Page-ins
      977 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 27, 2014, 12:22:31 PM Self test - passed
      Dec 27, 2014, 12:20:04 PM /Users/richardford/Library/Logs/DiagnosticReports/System Preferences_2014-12-27-122004_[redacted].crash

    0. Since you have barely enough Ram, you must be very careful about running too many apps together, and avoid everything that is not really needed, or even not compatible.
    1. uninstall iAntivirus and MacKeeper completely, Counterproductive.
    Uninstall also the Seagate disk software.
    2. you have uTorrent installed and used it. Even worse it runs continuously! This app- as other torrent apps- broadcatsts your data, and the downloaded items are often infected. A mac is much more sensitive than a PC. So carefully examine which apps were so downloaded; and think about it before  using the torrent app again.
    3. In SystemPreferences->Users&Groups->LoginItems   remove ALL  entries, with the minus sign underneath.
    After that restart.
    4. Now uninstall the following:  Growl, smcFancontrol, LittleSnitch, AndroidFileTransfer.
    5. I do not have experience with all those audio and music apps you use, but I expect several are not (yet) compatible with Yosemite. Check that and uninstall what is not ready for Yosemite. Maybe you do not even need some at all.
    6. Rethink which apps are hacked. They may be infected.
    7. In MacintoshHD->Library->InternetPlug-ins  delete the two  AdobePDFViewer plugins.
    8. In MacintoshHD->Library->LaunchDaemons  delete the  Adobe Switchboard plist.
    9. Carefully research the compatibility of Digidesign !!

  • Machine running extremely slow

    I am noticing my machine is running extremely slow. Even with out any Apps open my system memory is only at around 30% so not sure where the band width hog is? Looking at the activity monitor there are allot of things going on / most of which I do not know what they are.
    I just ran an EtreCheck - does anyone here know of a way I can stream line my system to run faster and not chock so much?
    Thanks
    > j
    EtreCheck Report:
    EtreCheck version: 1.9.15 (52)
    Report generated September 27, 2014 at 12:04:09 PM EDT
    Hardware Information: ?
        MacBook Pro (17-inch, Mid 2009) (Verified)
        MacBook Pro - model: MacBookPro5,2
        1 2.8 GHz Intel Core 2 Duo CPU: 2 cores
        8 GB RAM
    Video Information: ?
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1920 x 1200
            AL2016W 1680 x 1050 @ 60 Hz
        NVIDIA GeForce 9600M GT - VRAM: 512 MB
    System Software: ?
        OS X 10.9.5 (13F34) - Uptime: 0 days 0:52:17
    Disk Information: ?
        Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 499.25 GB (93.33 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        MATSHITADVD-R   UJ-868 
    USB Information: ?
        Apple Inc. Built-in iSight
        Apple, Inc. Keyboard Hub
            Apple, Inc Apple Keyboard
        LGE Nexus 5
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ?
        Seagate GoFlex Desk Mac 800mbit - 800mbit max
            S.M.A.R.T. Status: Verified
            EFI (disk2s1) <not mounted>: 209.7 MB
            Backup Disk 2 (SuperDuper) (disk2s2) /Volumes/Backup Disk 2 (SuperDuper): 2 TB (1.62 TB free)
        Seagate GoFlex Desk Mac 800mbit - 800mbit max
            S.M.A.R.T. Status: Verified
            EFI (disk1s1) <not mounted>: 209.7 MB
            Backup Disk 1 (Time Machine) (disk1s2) /Volumes/Backup Disk 1 (Time Machine): 2 TB (1.47 TB free)
    Configuration files: ?
        /etc/sysctl.conf - Exists
    Gatekeeper: ?
        Mac App Store and identified developers
    Kernel Extensions: ?
        [loaded]    com.seagate.driver.PowSecDriverCore (5.1.1) Support
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
        [loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.1.1) Support
    Startup Items: ?
        ColdFusion8: Path: /Library/StartupItems/ColdFusion8
        ColdFusion9: Path: /Library/StartupItems/ColdFusion9
        IPSecuritasDaemon: Path: /Library/StartupItems/IPSecuritasDaemon
        MySQLCOM: Path: /Library/StartupItems/MySQLCOM
    Launch Daemons: ?
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.adobe.SwitchBoard.plist Support
        [invalid]    com.oracle.java.Helper-Tool.plist
        [failed]    com.vmware.launchd.vmware.plist Support
    Launch Agents: ?
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [running]    com.adobe.AdobeCreativeCloud.plist Support
        [loaded]    com.adobe.CS4ServiceManager.plist Support
        [loaded]    com.adobe.CS5ServiceManager.plist Support
        [running]    com.brother.LOGINserver.plist Support
        [invalid]    com.oracle.java.Java-Updater.plist
        [running]    com.seagate.SeagateStorageGauge.plist Support
    User Launch Agents: ?
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [not loaded]    com.adobe.ARM.[...].plist Support
        [not loaded]    com.akamai.client.plist Support
        [not loaded]    [email protected]
        [not loaded]    com.google.keystone.agent.plist Support
        [not loaded]    com.shirtpocket.backupbytime.plist Support
    User Login Items: ?
        FontAgent Activator
        Dropbox
    Internet Plug-ins: ?
        LogMeInSafari64: Version: 1.0.496 Support
        Google Earth Web Plug-in: Version: 6.0 Support
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.2.1.11  Support
        RealPlayer Plugin: Version: Unknown
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
        FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
        AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
        LogMeIn: Version: 1.0.496 Support
        Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
        AmazonMP3DownloaderPlugin: Version: Unknown
        iPhotoPhotocast: Version: 7.0
        LogMeInSafari32: Version: 1.0.496 Support
        AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Audio Plug-ins: ?
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
        Flash Player  Support
        FAPPreferences  Support
        MultiBrowser  Support
        MySQL  Support
    Time Machine: ?
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 464.96 GB Disk used: 378.04 GB
        Destinations:
            Backup Disk 1 (Time Machine) [Local] (Last used)
            Total size: 2 TB
            Total number of backups: 82
            Oldest backup: 2013-10-31 21:32:48 +0000
            Last backup: 2014-09-21 19:05:03 +0000
            Size of backup disk: Excellent
                Backup size 2 TB > (Disk size 464.96 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU: ?
            13%    mtmfs
             8%    firefox
             5%    WindowServer
             3%    backupd
             3%    Creative Cloud
    Top Processes by Memory: ?
        526 MB    mds_stores
        434 MB    firefox
        254 MB    com.apple.IconServicesAgent
        156 MB    plugin-container
        98 MB    WindowServer
    Virtual Memory Information: ?
        3.80 GB    Free RAM
        2.70 GB    Active RAM
        444 MB    Inactive RAM
        836 MB    Wired RAM
        624 MB    Page-ins
        0 B    Page-outs

    I don't read "etrecheck" reports.
    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • IPhone 3G running extremely slow with iOS4

    Anyone else having issues with their iPhone 3G running extremely slow since the iOS4 update? I am mainly noticing it in my messages, when typing a text message, it takes about 20 seconds to respond after touching the letters and when receiving a text message when in the middle of replying the previous messages disappear up, and you must swipe your finger down the screen to get them back.
    Any suggestions to help resolve it?

    All of us 3G users are waiting.
    I just got off the phone with Apple Tech Support (I have the Apple Protection Plan for the 3G iPhone) and he had we do a reset as a new user.
    After reading these recent posts, it is obvious that Apple owes us a real fix to their software upgrade.
    It's very frustrating to use this phone now especially when it ran so well with the previous OS, 3.1.3.
    The fact that Apple does not allow or support downgrading (or, in this case, an "upgrade") to the previous version or a fix now, is not favorable to the company's customers or image, in my opinion.
    I specifically asked the tech when a fix will be coming out and he said in a couple of weeks, but that is mainly for the antenna issue. When pressed for an answer to our problems, he said he wasn't sure if that update to version 4 will address the 3G issues.
    He suggested I post "product suggestions" @ apple.com/feedack and said that Apple does read these comments as well as the Discussion Boards....
    Hey, Apple, if you're reading this......Help us out already with this software mess or face losing customers!!
    Message was edited by: RICKRACK305
    Message was edited by: RICKRACK305

  • Mac book pro safari running extremely slow

    Not sure what to do.  Was working fine yesterday and now today it's slow or not working.  Google chrome is running just fine.  Thank you in advance!  Need help!
    Problem description:
    Safari running extremely slow and sometimes not at all
    EtreCheck version: 2.1.6 (109)
    Report generated January 24, 2015 at 7:25:16 AM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (Retina, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro10,1
      1 2.3 GHz Intel Core i7 CPU: 4-core
      8 GB RAM Not upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n
      Battery Health: Normal - Cycle count 336
    Video Information: ℹ️
      Intel HD Graphics 4000
      Color LCD spdisplays_2880x1800Retina
      NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Time since boot: 0:43:2
    Disk Information: ℹ️
      APPLE SSD SM256E disk0 : (251 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 249.78 GB (11.71 GB free) (Low!)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Adware: ℹ️
      Geneio [Remove]
    Launch Agents: ℹ️
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Google Drive Application  (/Applications/Google Drive.app)
      Google Chrome Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 16.0.0.287 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 16.0.0.287 - SDK 10.6 Cannot contact Adobe
      AnyMeeting_v1.6: Version: AnyMeeting_v1.6 1.6 - SDK 10.9 [Support]
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: Java 7 Update 17 Check version
    User internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
      WebEx64: Version: 1.0 - SDK 10.6 [Support]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          8% WindowServer
          4% Google Chrome
          1% sysmond
          0% fontd
          0% Google Drive
    Top Processes by Memory: ℹ️
      249 MB Google Chrome
      241 MB WindowServer
      206 MB Safari
      206 MB Google Chrome Helper
      172 MB spindump
    Virtual Memory Information: ℹ️
      530 MB Free RAM
      3.75 GB Active RAM
      2.97 GB Inactive RAM
      1.22 GB Wired RAM
      4.17 GB Page-ins
      23 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 24, 2015, 07:20:12 AM /Library/Logs/DiagnosticReports/nsurlstoraged_2015-01-24-072012_[redacted].cpu_ resource.diag [Details]
      Jan 24, 2015, 06:42:49 AM Self test - passed
      Jan 21, 2015, 08:26:20 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-21-202620_[ redacted].cpu_resource.diag [Details]

    Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
    Back up all data before making any changes.
    Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
    If your browser is Safari, then from the Safari menu bar, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If the Downloads button (with the icon of a downward-pointing arrow) is showing in the toolbar, click it and then click Clear in the box that appears. The download history will be removed. Any change?
    If you're running OS X 10.9 or later, select the Advanced tab in the Preferences window and uncheck the box marked
              Stop plug-ins to save power
    Any change?
    Quit and relaunch the browser. Any change?
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
    If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
    If Parental Controls is active for any user, please turn it off and test. Any change?
    If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
    Follow the instructions in this support article. Any change?
    Open the iCloud preference pane and uncheck the box marked Photos, if it's checked. Any change?
    Are there any other devices on the same network that can browse the Web, and are they affected?
    If you can test Safari on another network, is it the same there?
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  • My mbp (mid 2010) is running extremely slow after installing some mavericks updates on May 22nd.

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    Was it the combo updater that was installed or the OS X 10.9.3 update. There is a difference.
    MORE INFO ON WHY RUNNING COMBO FIXES ISSUES
    Apple updates available from the Software Update application are incremental updates. Delta updates are also incremental updates and are available from Apple Downloads (software updates are generally smaller than delta updates). The Combo updates contain all incremental updates and will update files that could have become corrupted.
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  • My mac is running extremely slow. More often than not when I try to click something or type something it gives me the "thinking" pointer icon.  I ran the etre check program and got this:

    Problem description:
    Mac is running extremely slow.  Get the scrolling pointer icon every time I click something.
    EtreCheck version: 2.1.8 (121)
    Report generated February 5, 2015 at 7:43:19 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 442
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: one day 9:39:51
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (177.71 GB free) - 112 errors
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [running]    com.Affinegy.InstaLANa.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        GrowlHelperApp    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
        Belkin Router Monitor    Application  (/Applications/Belkin/Belkin Router Monitor.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.60531.0 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 141.13 GB
        Destinations:
            Back up [Local]
            Total size: 250.06 GB
            Total number of backups: 7
            Oldest backup: 2012-08-25 14:58:25 +0000
            Last backup: 2015-02-04 23:30:59 +0000
            Size of backup disk: Too small
                Backup size 250.06 GB < (Disk used 141.13 GB X 3)
    Top Processes by CPU: ℹ️
            14%    mds
             6%    WindowServer
             0%    fontd
             0%    AppleSpell
             0%    notifyd
    Top Processes by Memory: ℹ️
        391 MB    softwareupdated
        185 MB    mds_stores
        137 MB    com.apple.WebKit.WebContent
        129 MB    Finder
        99 MB    Safari
    Virtual Memory Information: ℹ️
        244 MB    Free RAM
        1.88 GB    Active RAM
        974 MB    Inactive RAM
        1.08 GB    Wired RAM
        34.01 GB    Page-ins
        130 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 3, 2015, 09:59:28 PM    Self test - passed

    Perform SMC and NVRAM resets:
    http://support.apple.com/en-us/HT201295
    http://support.apple.com/en-us/HT204063
    The try a safe boot:
    http://support.apple.com/en-us/HT201262
    Any change?
    Ciao.

  • Hello, I have a macbook pro late 2011 15 inch with 4 gb ram. My macbook runs extremely slow when logging in after waking up from sleep, locking up and I am unable to use the keyboard. Is there a fix?

    My macbook runs extremely slow when logging in after waking up from sleep, locking up and I am unable to use the keyboard. Furthermore, when just using safari to watch streaming television, my computer gets really slow, and locks up, and the dock appears blank and I sit here frustrated. Anytime i wake up my computer, my keys don't respond and I've waited at most 3 minutes untill i can type in my password. Even sometimes when i type in my password and hit enter, it takes forever to open up my mac. I have barely used any storage in my macbook, since i only use it for college, and I have run clamscan wiht no viruses showing... Any ideas?

    when just using safari to watch streaming television, my computer gets really slow, and locks up, and the dock appears blank
    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output andWi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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