All can see on my desktop is the screen saver, no folders and no icons/docks can anybody help?

all i can see on my desktop is the screen saver, no folders, icons / dock it happened after cleaning the laptop and may have pressed random things on the keyboard when wiping over them, any suggestions? Thanks!

Hi again,
The problem may be corrupted preferences. If it persists, use the Finder's Go dropdown menu at top of screen and select Go to folder. Input ~/Library/Preferences and move these files to the Trash.
com.apple.finder.plist
com.apple.desktop.plist
Restart the computer.

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After Firefox updates I can see my tool bars, but the screen below is blank and I can't do anything in Firefox. I says "Done" in the lower left corner. What's up?

Following the automatic update of Firefox, which happens when I open it, it often occurs that I can't do anything in Firefox. All the tool bars appear, but below is a white screen. When I click on a bookmark, nothing happens except the word "Done" appears in the lower left corner and the screen remains white.

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
See also:
* http://kb.mozillazine.org/Browser_will_not_start_up
* http://kb.mozillazine.org/Error_loading_websites - "Error_loading_some_websites"

HT201328 after clicking on ''reset all'' on my iphone4,it has refused to come on. All i see is a prompt on the screen asking me to connect to iTunes. I cant make any calls or do an6ything with the phone. Anone with any advice?

After clicking on ''reset all'' on my iphone4,it has refused to come on. All i see is a prompt on the screen asking me to connect to iTunes. I cant make any calls or do an6ything with the phone. Anone with any advice?

Hi Tonma,
Sounds like your device is in recovery mode. Follow the instructions in this article:
http://support.apple.com/kb/ht1808
Cheers,
GB

Why are some jpg images scrambled when they appear in my screen saver? The same images look fine in Preview and Finder. Some images appear scrambled in the screen saver 'preview' window and the actual screen saver. Other jpg images look fine.

Why are some jpg images scrambled when they appear in my screen saver? The same images look fine in Preview and Finder. Some images appear scrambled in the screen saver 'preview' window and the actual screen saver. Other jpg images look fine.

The desktop image is fine, taken from the exact same pool of jpg photos. However, as soon as the slide show screen saver comes on, the images are scrambled. What is it about the apple screen saver algorithm that scrambles the pics?

Iphone 4s is working for example can play,music recieve texts ,calls ect but has black screen and have tried the force shutdown method but still can see what im doing on the screen

iphone 4s is working for example can play,music recieve texts ,calls ect but has black screen and have tried the force shutdown method but still can see what im doing on the screen

Did anything happen to prior to your phone acting this way? It sounds like your screen is dead, but it is hard to say without knowing what what the cause.
1) was this a gradual problem? Did the phone screen start dimming a couple months ago and now has degraded or after some event (known or unknown to you), the phone started behaving this way.
2) Can you give more specifics on the problem? You said you have a black screen, but also you can see what you're doing on screen. Is the screen just really dim? Is the screen completely black? Does anything else besides attempting to reset the device cause it to flash white?

How can i backup my iphone if the screen does not work and the phone is password protected

any ideas on how to unlock or backup an iphone in itunes if the screen is broken and unable to type in the password to unlock the phone

you can't.

On websites I can never load a pdf file, the screen just stays blank and never shows it is even attempting to download the file

I go to www.copyright.gov. On homepage I select 'FAQ'. In 'FAQ' I select, under 'What does copyright protect?' I select the link "What works are protected." My location bar at the top now reads www.(in pale grey) copyright.gov(in dark black) /circs/circ01.pdf(again, in pale grey) and my screen is completely blank and there was no indication that it ever attempted to load. When I attempt the same procedure in Safari I get the pdf page.

You have Acrobat Pro on your system. It will try to open PDFs, and of course it will fail. You must uninstall it. Then, you will need a PDF reader. So install Adobe Reader. That seems quite simple, but perhaps something is wrong. If anything goes wrong with these two steps (1) uninstall Acrobat Pro (2) install Adobe Reader, then please let us know the details.

So I dropped my iphone 4 in the pool and i put it in rice. I took it out and all i got was a flashing apple logo screen. I now can get it to work but the screen still flickers constantly and shuts off randomly. How do u fix this?

mm

How long did you let it try in raw rice? How much chorine was in the pool?
If all else fails make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $149 USD.

I wish to remove the black airplay window that appears on my Apple TV screen when the screen saver is playing.

I find the black Airplay information window that appeared on my apple tv screen after the last update, very annoying. It appears when the screen saver is playing and moves arround as the screen saver changes, can anyone please help me in removing it.

Turn off the conference room setting in the Airplay settings

I'm trying to hook up my Macbook Pro to my TV. I'm using the 'mini-display port to female HDMI" adapter. all i can see is my desktop background. no folders or icons and when i play a movie it goes blank.

I'm trying to hook up my Macbook Pro to my TV. I'm using the 'mini-display port to female HDMI" adapter. all i can see is my desktop background. no folders or icons and when i play a movie it goes blank.

Drag applications from your main desktop off the right side of the screen and they will appear on the TV. This is the extended desktop mode.
Regards,
Captfred

I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them

I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them or get them out of my trash and they keep multiplying. And to make matters worse, I tried renaming them as pdf files thinking that might do the trick.

oh boy ! I'd ask you if you knew what kind of files they were or where they came from, but I don't think you could help me a bunch. Try going to the Utilities folder and running Disk Utilities. If you want to empty the Trash and it won't empty, go to the finder and choose "secure Empty trash". Worse case scenario-you may have to reinstall Snow Leopard, but I don't know what else to suggest. If you have a DVD of Snow Leopard, boot up from that, and reinstall the OS. This will not touch the stuff you have on your Hard Drive, then you can update from 10.6 to 10.6.8, otherwise Onyx? Maybe those files are part of the OS which needs them to keep running. if you hold down the Shift key on reboot, you can reboot in Safe mode and maybe you can take the files out of the trash that way
good luck
John B

The interface is so big, that I can only see a small section of the screen.

I installed Photoshop CC 2014 on Windows 8.1 operating system. I inadvertently checked a preference in the 'experimental' I think, that has caused the interface on my 17'' Dell CRT to be so big that I can't navigate around to change the preferences again. I can see maybe a sixth of the workspace that I'm in. How do I fix that?

Well, if you can't see enough of the interface to reconfigure it, you *could* reset all preferences to defaults...
Press and hold Control - Shift - Alt simultaneously immediately upon cold-starting Photoshop. If you get the keys down quickly enough - and you have to be really quick - it will prompt you to confirm deletion of your current preferences, which will lead to the establishment of a fresh default set. If it does not prompt you, you haven't been quick enough to get the keys down.
-Noel

Concerning Epson Printer 4880: after changing the Ink from Photo Black to Matte Black I'm not getting the Epson Software in Photoshop and Lightroom. I can not select the paper medium, I don't see my profiles. What is wrong?

Concerning Epson Printer 4880: after changing the Ink from Photo Black to Matte Black I'm not getting the Epson Software in Photoshop and Lightroom. I can not select the paper medium, I don't see my profiles. What is wrong?

That is priceless!!! Thanks! I sure needed a good laugh after spending/wasting hours & days trying to either get my c6280 to give up on its Ink System Failure fixation, or find a decent replacement. Unfortunately I need the Smart Web Printing feature that I guess only HP has, or I'd try a different brand. And now even HP has very few models with that available.
My error msg is a little different from those previously stated, but close: 0xc18a0201. Even tho there were frustrations with my c6280, I did like several of its unique features which are hard to find now under $100. I hate how HP (& I suppose other brands also) are CONSTANTLY changing models & then of course ink cartridges.
Oh heavens, I've had the c6280 a whopping 2 1/2 years! I'm sure they want us poor slobs to have to buy a new one every year & a day! To say nothing of the exorbitant prices for ink. And now if this one is really dead in the water, I have SIX unused #02 ink cartridges which I cannot return---I got them in a combo pack, & for some reason have wound up with THREE lite pink & THREE lite blue cartridges, while having to buy extras of the other colors, that ran out before the others!!! Yeah, & what's with that not being able to print in BLACK if a color runs out????
Anyway I really loved your essay! It's a classic! And says it all! I hate that we have to be 'slaves' to the electronic 'wonders'!!!

Picture can not be resized to fit the screen, so i can only see half of my face when use it as wallpaper!! Suckss!!

picture can not be resized to fit the screen, so i can only see half of my face when use it as wallpaper!! How can I change it？？

There's a bug with the wallpaper. One thing that helps a bit, go to the photos app, find your pic, 'send' it to be wallpaper. You have a bit more control although not all the function you're used to.
No idea when or if Apple will fix it.

Upgraded to 13.0.1 and now cannot see videos in youtube and others. I can see them in other browsers. the Flash plugin is OK

Cannot see videos in youtube and other graphics. I can see them in other browsers. the Flash plugin is ativated... all of this since I upograded to 13!
thanks

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
[[Flash Plugin - Keep it up to date and troubleshoot problems]]
[[Flash 11.3 crashes]]
[[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!

All can see on my desktop is the screen saver, no folders and no icons/docks can anybody help?

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