All contacts disappeared from my iphone when trying to use icloud. What happened?

In order to set up Groups, I was advised to install CopyTrans (free version).
I have also set up and use ICoud.com through my PC to make Groups and arrange contacts.
But now I have NO contacts in my iPhone.  When I close the Contacts App and reopen it, some appear. But when I touch 'Groups' they all disappear again.
How do I access all 700 contacts stored on iCould?
When I Synch with my PC (which uses Outlook) all those 500 contacts are added AGAIN and AGAIN forcing me to delete duplicates constantly.
And then when I turn on the iPhone and touch Groups - they disappear again.
I switched from BlackBerry - was this a mistake?

Suggest you consider using an app to back up your contacts.  This will allow you to easily restore them if this happens again.  One I can recommend is My Contacts Backup Pro, although I'm sure there are others that work as well.  The app will back up your contacts as a vCard attachment to an email.  Send the email to yourself and save either the email or the attachment.  If you ever need to restore your contacts you can just tap the attachment to import them back to your phone.
Then, as mentioned in the other post, try saving your photo stream photos to your camera roll, delete the iCloud account, provide your password and choose Delete from My iPhone when prompted (your data will still be in iCloud), then sign back in.  Hopefully it won't happen again after that.

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